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Recent guest reviews

The rooms are very efficiently organized - everything you need!

We stayed here before flying out. The rooms are clean and efficient and modern. Great bar and restaurant!! Best air conditioning in Italy!!

Location was amazing and the staff was so friendly and helpful!

The hotel, room were immaculate. The hotel restaurant is EXCELLENT. The beds are firm, if that's what you're looking for. The hotel is situated a couple of streets back from a main street, not a lot to do in the area. Also, nice for adults, but I don't think this would be a good place for kids.

You need to take a taxi into the main part of Rome (with colosseum, forum, etc.). However this is exceptionally nicer than hotels in Rome centro regards to pricing. Modern rooms and bathrooms. The staff calls taxis for you or you can Uber.

Check-in was shockingly rude. I was so surprised that the front desk staff was so rude, abrupt, unwelcoming. I've never experienced such rude behavior. And then the room: Bathroom sink stopped up - took three calls to front desk (they weren't sure a maintenance person was available that day) and after 40 minutes a maintenance person arrived and fixed sink in two minutes. There were holes (one Euro coin size) punched in the wall, slits/tears in the curtains. The young gal at the front desk gave me a map and offered directions - problem was her directions were completely and totally wrong. She sent me to historic central Rome on the other side of the river, rather than to Trastevere, a 15 minute bus ride away. This poor girl did not have a clue about her job; the hotel front desk manager said she was in training. She was clearly not getting adequate training or supervision before she was set loose on the public. The whole experience was terribly unprofessional.

I loved the decor of the hotel. The staff couldn't have been nicer or more helpful. The bed was wonderful. The amenities were very nice. The reason for th e* is it is not situated near quite literally - anything. They offer a discount on a taxi ride (must use before 7:00pm) that takes some of the sting out. I would stay there again and it wasn't way out of the way, just moderately so.

I never left the hotel because it's in the ghetto and it's an hour from Rome. I don't understand why this hotel exists. I asked Marco the manager to do the right thing as a human being and let me move to a hotel in the area H10 said they were in but he opted for the money. Which was odd because they're were double decker buses filled with tourists being delivered every day and the hotel seemed to be sold out the entire time I was there. If I have the energy I will go out of my way warn people that H10 is nowhere near Rome and definitely not in Trestevere. In 16 days I never even went in pool, completely packed With tourists. Luckily the inside of hotel was fine and food was good. Dangerous to trust Orbitz and hotel advertisement. I payed the price

Great staff 10 min drive from major attraction . They call taxi for you which arrives in 3-5 mins. So easy to get around! Loved my stay...

The desk staff members were helpful. The location was great. Very nice breakfast bar in the morning. LOVED THE POOL----just what we needed after long, hot days of sightseeing. The only negative is the awkward design of the bathrooms with doors that don't lock and half doors on the showers.

Entire staff is great from front desk to kitchen. Velentina was very helpful in upgrading room on arrival to meet my family needs, other guys were quick in arranging taxi, guiding with directions, and even helping find specialized shopping places. Breakfast and kitchen staff were also excellent. Facility is new and very clean. This hotel made our Rome travel a great experience. Highly recommended.

A great experience!! The staff was really attentive. I would stay there again!

We immensely enjoyed our short stay here! The breakfast was the best we had during our trip to Italy. Would definitely recommend!

Finding this place was a bit difficult, I wouldn't suggest walking since it's not a really great neighborhood. I am a solo female traveler and I didn't feel comfortable at all in this sketchy area. However, the hotel and room was really nice.. very clean, wifi worked decent most of the time. The breakfast wasn't included and they wouldn't even let me go into the area to get coffee, they said it would be 17 euros.

the hotel and staff were great. we ordered room service and had some of the best pizza in rome. the rooftop pool was perfect after a hot day of walking. the only negative is that you have to take a cab to the city which actually gave you a great little tour.

modern clean friendly and vey professional staff

Great hotel! Great service! Great value! However, it is a bit far from the attractions... But we didn´t mind the long walks in Rome at night to help with the fantastic meals that Rome has to offer. We had a problem with the WiFi (which is free, you just need to get a special unique user/pass assigned to you due to local law), and since they could not fix it in our room, moved us to a better one. They went above and beyond to help us out in everything from a taxi, to a meal, to suggestions on what to do. Plus, the hotel is abosloutely modern, clean and VERY new, which is not easily found in Rome.

The hotel was nice but everytime we needed directons they showed us a map instead of telling us the bus numbers or streets. I can't understand why they just don't print directions to the attractions and leave them at the desk. Also, the jacuzzi wasn't filled and my kids were unhappy about that.

centralized location near city center. neighborhood could stand better restaurant choices but it's still ok. Patry shop around the corner is great. Hotel shuttle schedule could be expandad, but the metro staition is walking distance. Would definitely stay here again.

Via Amedeo Avogadro, 35 Rome RM

Hotel highlights

  • Close to Basilica of St. Paul Outside the Walls
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Spa

Located in Quartiere XI Portuense within a mile (2 km) of Basilica of St. Paul Outside the Walls, H10 Roma Città is within a few miles (5 km) of other popular sights such as Baths of Caracalla. This 4-star hotel welcomes guests with 181 rooms and conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Buffet breakfast is offered for a fee each morning from 7 AM to 10:30 AM.


Rooms

An LCD TV comes with satellite channels, and guests can stay connected with free WiFi and wired Internet. The bathroom offers hair dryers, free toiletries, and bidets. Other standard amenities include a minibar, free newspapers, and a laptop-compatible safe.


Property features

At H10 Roma Città, guests enjoy a full-service spa, an outdoor pool, and a fitness center. If you drive, self parking is EUR 12 per day, or you can take advantage of the airport shuttle (available 24 hours) for EUR 50 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this spa hotel include a steam room, a rooftop terrace, and free WiFi in public areas.

Room options

Double Room Single Use

Full 1 | Twin 2 | Sleeps 2

Superior Double or Twin Room

Twin 2 | Full 1 | Sleeps 3

Standard Double or Twin Room

Full 1 | Twin 2 | Sleeps 2

Suite

King 1 | Sleeps 4

Guest reviews for H10 Roma Città

Everyone (6) Couples (9) Business (1) Family (5) Friends (1)
5
Partner Couples Friends

The rooms are very efficiently organized - everything you need!

By on Jun 14, 2019

Review comment responded on Jun 14, 2019

Dear by kcl on, thank you for your stay at H10 Roma Città and for your feedback. It is great to read that your experience was very good, our goal is to be able to offer the best quality of efficiency in our service so that our guests could enjoy a very pleasant stay with us. We really hope to welcome you back soon. Best regards,

5
Families Friends

We stayed here before flying out. The rooms are clean and efficient and modern. Great bar and restaurant!! Best air conditioning in Italy!!

By , from Athens, Ga. on Jun 14, 2019

Review comment responded on Jun 14, 2019

Dear Bonnie, thank you for your stay at H10 Roma Città and for your feedback. It is great to read that your experience was very good, our goal is to be able to offer the best quality of efficiency in our service so that our guests could enjoy a very pleasant stay with us. We really hope to welcome you back soon. Best regards,

5
Partner Couples

Location was amazing and the staff was so friendly and helpful!

By on Jun 1, 2019

Review comment responded on Jun 10, 2019

Dear Guest, thank you for your recent stay at H10 Roma Città and for your feedback, we are glad you had a nice experience with us and we do hope to welcome you back soon. Best regards

5
Everyone

By on May 16, 2019

Review comment responded on May 20, 2019

Dear Guest, thank you for your stay at H10 Roma Città and for your feedback, we are glad you enjoyed the experience with us. We hope to welcome you back. Best regards,

4
Families

The hotel, room were immaculate. The hotel restaurant is EXCELLENT. The beds are firm, if that's what you're looking for. The hotel is situated a couple of streets back from a main street, not a lot to do in the area. Also, nice for adults, but I don't think this would be a good place for kids.

By , from Chicago on Apr 1, 2019

Review comment responded on Apr 4, 2019

Dear Ann, thank you for your recent stay at H10 Roma Città and for your feedback, we are glad you had a nice experience with us. We hope to welcome you back soon. Best regards

5
Everyone

You need to take a taxi into the main part of Rome (with colosseum, forum, etc.). However this is exceptionally nicer than hotels in Rome centro regards to pricing. Modern rooms and bathrooms. The staff calls taxis for you or you can Uber.

By on Sep 13, 2018

Review comment responded on Sep 13, 2018

Dear Anonymous, first of all thank you for your stay at H10 Roma Città and for your review. We are glad you had a nice experience and we hope to welcome you back soon. Best regards

2
Everyone

Check-in was shockingly rude. I was so surprised that the front desk staff was so rude, abrupt, unwelcoming. I've never experienced such rude behavior. And then the room: Bathroom sink stopped up - took three calls to front desk (they weren't sure a maintenance person was available that day) and after 40 minutes a maintenance person arrived and fixed sink in two minutes. There were holes (one Euro coin size) punched in the wall, slits/tears in the curtains. The young gal at the front desk gave me a map and offered directions - problem was her directions were completely and totally wrong. She sent me to historic central Rome on the other side of the river, rather than to Trastevere, a 15 minute bus ride away. This poor girl did not have a clue about her job; the hotel front desk manager said she was in training. She was clearly not getting adequate training or supervision before she was set loose on the public. The whole experience was terribly unprofessional.

By on May 19, 2018

Review comment responded on May 22, 2018

Dear Madame, First of all I would like to thank you for your review and for your comments regarding your recent stay with us. We guarantee you that we are taking your feedback very seriously and we will take all the needed actions to improve our service. I'm sorry about your bad experience at the front desk:as you can see in most of our reviews we usually have positive feedback for our staff that it's one of our strength. About the location, we are sorry to hear that there's nothing to do in the surrounding area. It is a residential zone, with a lot of shops on the main street Marconi (supermarket, post office, library, tobacco shop, bar, clothes shops of many brands...). Furthermore, 20 minutes away from here you can visit Saint Paul, one of the biggest Basilica in Rome and its cloister. Nearby there are also Trastevere and Testaccio, two areas where you can walk and have a beer after dinner but also full of touristic attractions. The 170 bus is 200 meters away from here and they run till midnight to the downtown every 20 minutes for only 1.50€. If you take a taxi the price depends on the traffic because they have a meter, but if you buy our taxi voucher the price will be only 9€ to Piazza Venezia. Our goal is to be able to offer the best quality of efficiency in our service, so that our guests could enjoy very pleasant stay with us. This is the reason why we hope to have the chance to have you back in our hotels and come up to your expectations.

4

great hotel with an *

Everyone

I loved the decor of the hotel. The staff couldn't have been nicer or more helpful. The bed was wonderful. The amenities were very nice. The reason for th e* is it is not situated near quite literally - anything. They offer a discount on a taxi ride (must use before 7:00pm) that takes some of the sting out. I would stay there again and it wasn't way out of the way, just moderately so.

By , from Chicago on Sep 8, 2017

Review comment responded on Sep 11, 2017

Dear Dale, Thank you very much for your stay at the H10 Roma Città and for your review. We are happy that you had a very nice experience with us. On the other hand it is a shame that you did not enjoy the hotel location: in fact the H10 Roma Città is situated in a quiet residential area and very close to a very popular high-street (Viale Marconi) which is full of shops. Furthermore Trastevere, one of the most typical and trendy areas of the eternal city is just a few minutes away from where we are. In addition you can reach the very centre of Rome very easily: you can either take the bus 170 (the nearest stop is about a 3 minute walk away), the Trastevere Station Train (the station is a 10 minute walk away from the hotel and the train takes 3 minutes to reach the Vatican area) or the Tram 8 (10 minutes walking from the hotel and the tram takes you to Venice Square). We stay at your disposal and we look forward to your next stay! Best regards, The Hotel Management

1

h10 lied and said they're in trestevere

Everyone
Angles not in adverts

I never left the hotel because it's in the ghetto and it's an hour from Rome. I don't understand why this hotel exists. I asked Marco the manager to do the right thing as a human being and let me move to a hotel in the area H10 said they were in but he opted for the money. Which was odd because they're were double decker buses filled with tourists being delivered every day and the hotel seemed to be sold out the entire time I was there. If I have the energy I will go out of my way warn people that H10 is nowhere near Rome and definitely not in Trestevere. In 16 days I never even went in pool, completely packed With tourists. Luckily the inside of hotel was fine and food was good. Dangerous to trust Orbitz and hotel advertisement. I payed the price

By on Jun 26, 2017

Review comment responded on Jun 30, 2017

Dear humble, First of alla we would like to point out that we never lied to you or to anybody else about our location. Secondly, nowadays when you book a hotel stay you have at your disposal so many tools so that it is very unlikely that you do not know where you are going before you get to your destination. In addition, we are sorry that you did not like our area, but we are defenetely not in a ghetto! In fact, the hotel is situated in a quiet, residential and safe area. Viale Marconi (a very popular high street for shopping) is just around the corner and the hotel is very close to Trastevere, one of the most typical areas of Roma (you find there many restaurants, bars, etc…). The only reason why the hotel does have a very good occupation rate is because we do our best to deliver the best possible service to all our guests: we defentely did the same for you considering that we even offered you a wide range of convenient solutions during your stay: it is a shame that you did not take advantage of them. Best regards, The Hotel Management

5
Everyone

Great staff 10 min drive from major attraction . They call taxi for you which arrives in 3-5 mins. So easy to get around! Loved my stay...

By , from miami, fl on May 4, 2017

Review comment responded on May 8, 2017

Dear laurie, We thank you very much for your stay and comments. We are very happy to hear that you loved your experience with us and we hope we will be albe to welcome you back very soon. Best regards, The H10 Roma Città Management

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