H10 Roma Città

We stayed here before flying out. The rooms are clean and efficient and modern. Great bar and restaurant!! Best air conditioning in Italy!!

Location was amazing and the staff was so friendly and helpful!

The hotel, room were immaculate. The hotel restaurant is EXCELLENT. The beds are firm, if that's what you're looking for. The hotel is situated a couple of streets back from a main street, not a lot to do in the area. Also, nice for adults, but I don't think this would be a good place for kids.

You need to take a taxi into the main part of Rome (with colosseum, forum, etc.). However this is exceptionally nicer than hotels in Rome centro regards to pricing. Modern rooms and bathrooms. The staff calls taxis for you or you can Uber.

Check-in was shockingly rude. I was so surprised that the front desk staff was so rude, abrupt, unwelcoming. I've never experienced such rude behavior. And then the room: Bathroom sink stopped up - took three calls to front desk (they weren't sure a maintenance person was available that day) and after 40 minutes a maintenance person arrived and fixed sink in two minutes. There were holes (one Euro coin size) punched in the wall, slits/tears in the curtains. The young gal at the front desk gave me a map and offered directions - problem was her directions were completely and totally wrong. She sent me to historic central Rome on the other side of the river, rather than to Trastevere, a 15 minute bus ride away. This poor girl did not have a clue about her job; the hotel front desk manager said she was in training. She was clearly not getting adequate training or supervision before she was set loose on the public. The whole experience was terribly unprofessional.

I loved the decor of the hotel. The staff couldn't have been nicer or more helpful. The bed was wonderful. The amenities were very nice. The reason for th e* is it is not situated near quite literally - anything. They offer a discount on a taxi ride (must use before 7:00pm) that takes some of the sting out. I would stay there again and it wasn't way out of the way, just moderately so.

I never left the hotel because it's in the ghetto and it's an hour from Rome. I don't understand why this hotel exists. I asked Marco the manager to do the right thing as a human being and let me move to a hotel in the area H10 said they were in but he opted for the money. Which was odd because they're were double decker buses filled with tourists being delivered every day and the hotel seemed to be sold out the entire time I was there. If I have the energy I will go out of my way warn people that H10 is nowhere near Rome and definitely not in Trestevere. In 16 days I never even went in pool, completely packed With tourists. Luckily the inside of hotel was fine and food was good. Dangerous to trust Orbitz and hotel advertisement. I payed the price

Great staff 10 min drive from major attraction . They call taxi for you which arrives in 3-5 mins. So easy to get around! Loved my stay...

The desk staff members were helpful. The location was great. Very nice breakfast bar in the morning. LOVED THE POOL----just what we needed after long, hot days of sightseeing. The only negative is the awkward design of the bathrooms with doors that don't lock and half doors on the showers.

Entire staff is great from front desk to kitchen. Velentina was very helpful in upgrading room on arrival to meet my family needs, other guys were quick in arranging taxi, guiding with directions, and even helping find specialized shopping places. Breakfast and kitchen staff were also excellent. Facility is new and very clean. This hotel made our Rome travel a great experience. Highly recommended.

A great experience!! The staff was really attentive. I would stay there again!

We immensely enjoyed our short stay here! The breakfast was the best we had during our trip to Italy. Would definitely recommend!

Finding this place was a bit difficult, I wouldn't suggest walking since it's not a really great neighborhood. I am a solo female traveler and I didn't feel comfortable at all in this sketchy area. However, the hotel and room was really nice.. very clean, wifi worked decent most of the time. The breakfast wasn't included and they wouldn't even let me go into the area to get coffee, they said it would be 17 euros.

the hotel and staff were great. we ordered room service and had some of the best pizza in rome. the rooftop pool was perfect after a hot day of walking. the only negative is that you have to take a cab to the city which actually gave you a great little tour.

modern clean friendly and vey professional staff

Great hotel! Great service! Great value! However, it is a bit far from the attractions... But we didn´t mind the long walks in Rome at night to help with the fantastic meals that Rome has to offer. We had a problem with the WiFi (which is free, you just need to get a special unique user/pass assigned to you due to local law), and since they could not fix it in our room, moved us to a better one. They went above and beyond to help us out in everything from a taxi, to a meal, to suggestions on what to do. Plus, the hotel is abosloutely modern, clean and VERY new, which is not easily found in Rome.

The hotel was nice but everytime we needed directons they showed us a map instead of telling us the bus numbers or streets. I can't understand why they just don't print directions to the attractions and leave them at the desk. Also, the jacuzzi wasn't filled and my kids were unhappy about that.

centralized location near city center. neighborhood could stand better restaurant choices but it's still ok. Patry shop around the corner is great. Hotel shuttle schedule could be expandad, but the metro staition is walking distance. Would definitely stay here again.