There were bedbugs in the bed. I went to bed around 0:30AM and woke up shorlty after seeing that I was bitten From my hand and feet by bugs. I couldn't sleep then I asked for another room. At 4AM they could give me another room. Then, I went to bed at around 5:00AM again and this room that I moved also had bedbugs so I had bo chance to sleep all night. I have photos and videos of bugs in both rooms.
The staff is professional and friendly. The property is too far from the city center, translortation to and from tge property to the city center is a problem and taxi service is expensive.
Property is isolated- must take a taxi or shuttle to get anywheres. Their shuttle takes you to "city center", which it is not. It is a small mall with fast food places. Very disappointed. Taxi to Vatican is about 22E. Dinner at the restaurant was just OK although their breakfast was very good. The service was without a smile- just fulfilling their jobs. The rooms were very nice and clean.
Nice hotel but roads are very difficult to drive to.
Horrible place,if your American don’t stay here ,they don’t like us and if it’s 4 stars in Italy ,it would be 2 stars in the USA ,mold in rooms ,air conditioning doesn’t work and no English speaking channels except cnn ,the parking is horrible and no one is helpful ,pool table is on lower level and you have to get the equipment from front desk and only one pool stick ,bar closes at midnight ,I had a triple room with double bed and single bed ,it was a pull out couch with a thin mattress you could feel the springs ,had to move rooms after a few days ,orbitz offered a 50 credit for future room ,terrible place and if you rent a car be aware of added insurance fees ,bring your policy if you add insurance through orbitz ,there are too many things wrong with this place to mention
When we first got there our shuttle bus wasn't at the airport so they had us take a taxi and told us they refund us. It's our first time in Italy & the taxi man charged us 60€. When we went into the hotel they asked if we had a receipt when clearly they never told us to get one so they didn't refund us but with only 24 hr free wifi, anywho they felt bad and gave us 20€ later on. They seemed rude & short, I think there was only one person who was customer friendly. Other than that American breakfast was pricey for both of us and on our third night I woke up with bites although the Windows don't have screens it wasn't mosquitos it was beg bugs because my bites were red like the pictures I looked up. So my husband slept one night on my side of the mattress and got a couple bites as well because the first couple nights he was fine however the sheets are white but these bugs are tiny just still make sure if you decide to sleep here.
Located in Aurelio, Hotel Roma Aurelia Antica is within a 10-minute drive of popular attractions such as Vatican Museums and Vatican Gardens. This 4-star hotel has 270 guestrooms and offers conveniences like 2 restaurants, an outdoor pool, and free in-room WiFi.
Enjoy dining at the hotel's 2 onsite restaurants: Sughereta offers relaxing pool views; Mallorca Restaurant specializes in international cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Self-serve breakfast is offered for a fee each morning from 6:00 AM to 10:00 AM.
All 270 soundproofed rooms feature minibars, safes, and phones. LCD TVs come with digital channels, and free WiFi keeps guests connected. Bathrooms have hair dryers, free toiletries, and bidets. Desks are also included.
At Hotel Roma Aurelia Antica, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking, and a shuttle from the airport to the hotel (available 24 hours) for EUR 14 per person. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a conference center, a business center, and coffee/tea in a common area.
There were bedbugs in the bed. I went to bed around 0:30AM and woke up shorlty after seeing that I was bitten From my hand and feet by bugs. I couldn't sleep then I asked for another room. At 4AM they could give me another room. Then, I went to bed at around 5:00AM again and this room that I moved also had bedbugs so I had bo chance to sleep all night. I have photos and videos of bugs in both rooms.
The staff is professional and friendly. The property is too far from the city center, translortation to and from tge property to the city center is a problem and taxi service is expensive.
Property is isolated- must take a taxi or shuttle to get anywheres. Their shuttle takes you to "city center", which it is not. It is a small mall with fast food places. Very disappointed. Taxi to Vatican is about 22E. Dinner at the restaurant was just OK although their breakfast was very good. The service was without a smile- just fulfilling their jobs. The rooms were very nice and clean.
Nice hotel but roads are very difficult to drive to.
Horrible place,if your American don’t stay here ,they don’t like us and if it’s 4 stars in Italy ,it would be 2 stars in the USA ,mold in rooms ,air conditioning doesn’t work and no English speaking channels except cnn ,the parking is horrible and no one is helpful ,pool table is on lower level and you have to get the equipment from front desk and only one pool stick ,bar closes at midnight ,I had a triple room with double bed and single bed ,it was a pull out couch with a thin mattress you could feel the springs ,had to move rooms after a few days ,orbitz offered a 50 credit for future room ,terrible place and if you rent a car be aware of added insurance fees ,bring your policy if you add insurance through orbitz ,there are too many things wrong with this place to mention
When we first got there our shuttle bus wasn't at the airport so they had us take a taxi and told us they refund us. It's our first time in Italy & the taxi man charged us 60€. When we went into the hotel they asked if we had a receipt when clearly they never told us to get one so they didn't refund us but with only 24 hr free wifi, anywho they felt bad and gave us 20€ later on. They seemed rude & short, I think there was only one person who was customer friendly. Other than that American breakfast was pricey for both of us and on our third night I woke up with bites although the Windows don't have screens it wasn't mosquitos it was beg bugs because my bites were red like the pictures I looked up. So my husband slept one night on my side of the mattress and got a couple bites as well because the first couple nights he was fine however the sheets are white but these bugs are tiny just still make sure if you decide to sleep here.
Dear Customer, We thank you for having stayed in our hotel. We are sorry that the roads leading to the hotel seemed complicated. We can assure that it is a common mistake of all gps to report as the shortest route of the Pisan road when continuing on the highway is significantly shortened. Hoping to be our guest again Kind regards Matteo Guest Relation Dept.