Hotel Alpi4.0 out of 5.0
Recent guest reviews
I picked this hotel as it was a business trip and the hotel was five mins walk to the office. The building is lovely, the staff very great and very friendly, but the room was tiny. The desk was at the foot of the bed and there was not enough room to pull out the chair and sit down. No use trying to work on the room. The air con was totally ineffective and beware of the outside bar. My room was close by and I was kept awake by a couple of noisy drinkers. Overall it was ok but I would not choose again.
Recently visited Rome and wanted to stay at a small hotel that was conveniently located. The Hotel Alpi fit the bill. It is a small hotel in an older building, but that did not take away from the charm. My room was smaller than I had hoped, but I had a terrace where I could enjoy a glass of wine and look over Rome. The train station was a few blocks away so access to the airport and metro was perfect. Walking to the various sites in Rome was also very easy. If there was one drawback, the breakfast room was small and the food offered was not as appealing as I was hoping for. Given the location, the friendly staff I still think that the hotel is good value. Would probably go for breakfast outside of the hotel due to some of the issues mentioned previously.
Fantastic hotel, small and friendly. Great staff and customer service. The breakfast is outstanding. Great location. Termini station, public transport network, is within a 5 minute walk of the hotel. I would highly recommend. Excellent value.
I loved staying at this hotel. Our room was very nice with a good configuration. We had a standard double and had plenty enough room for luggage and the bathroom was a good size. There was also a sofa that could be made into a bed. The breakfast was outstanding with a very nice atmosphere and plenty of seating. The food was good with plenty of variety. You would be hard pressed not to find something you liked. The staff was especially friendly and helpful.
We stayed at this hotel in October 2017 for four nights. Having landed at Ciampino we were bussed in to the station terminal. The hotel was a 5 minute walk away at most, at the entrance to a quiet side street. We had booked a superior room which was on the third floor. It was a bit of an adventure getting there as we had to go up in the lift, along a corridor and then up in a further lift to get to our room which was one of three on the sub-floor which turned out to be at the front of the hotel. The room was clean and spacious and there was tea and coffee making facilities and free wifi (which was quick and reliable). The room was quiet at night, even with the full height window slightly open (there was air conditioning as well). Breakfast was excellent with plenty of choice of hot and cold including English/American style. The staff were very friendly and helpful. There is a supermarket across the road which is open until late and has reasonable pricing for a city centre establishment, there also a good number of restaurants in the vicinity. We walked almost everywhere although the Metro is only a short walk from the hotel and only €1.50 per trip. All the sights are close enough to walk to if you like to get a true feel for a city, and there are some lovely backstreets to see along the way. Colesseum is about 35mins, Trevi about 20mins, Spanish Steps 25mins and the Vatican 55mins. If you are taking a city break to Rome this is a good, reasonably priced, well located hotel to choose.
This otherwise pleasant Hotel is simply not a 4 star Hotel. It is a reasonable value 3 star, that's all. It is presented as a "Boutique-style" hotel, but frankly that is stretching things a bit. I had volunteered to pay extra for a Superior room, but you wouldn't have known, as it was still very compact Paris-style, and felt rather like a padded cell. I asked about a better room the next morning, which got me nowhere, as the receptionist chose not to mention the De Luxe rooms that were on offer as I subsequently discovered. The previous night the air conditioning had stopped working, and I was curtly informed that another receptionist had taken it upon himself to switch the whole air-conditioning plant off at some arbitrary point late into the evening. Our padded cell had quickly become hot and stuffy, and opening the single window was not practical because of the noise from the street. Breakfast, as long as you didn't take it in the room, was good value, if a little bland. I had to query the final bill twice, as I had been charged twice for a breakfast, and this required a detailed call to a Manager in order to remove just €10 from the bill.
Great hotel, 5 minute walk to Termini - the main train station in Rome. Easy access to all main attraction either on foot or by metro (station within few minutes walk). Good breakfast, nice terrace for drinks in the evenings. A very enjoyable stay.
Hotel Alpi is perfect for stay in Rome, very close to Termini, short walk to pick up hop on hop off buses. My friends and I really enjoyed our stay, good breakfast, rooms spotless, comfy beds, although bit on small size, great shower. We found staff very helpful. Would definitely recommend.
Would I stay at this hotel again or recommend it to friends and family? Absolutely not, the hotel and its staff have no integrity who were rude and the hotel itself nothing like the photos. We arrived at the Hotel Alpi on Friday 13th October and even prior to this the issues with the hotel had already started. I booked through booking.com (we will come to them later on) and based on the reviews myself and my partner opted for this hotel being that it was good location and rated as four star and ‘fabulous’. The rate we selected was to ‘pay at the property’ and all that was required was my card details to be authorised, sounds very easy doesn’t it? The Hotel Alpi decided to authorise my card and take a whopping £220 on hold and I was told this would be released within 2-3 working days. After four days the payment was still not back in my account and I had to email the property to chase the release of the payment twice which finally landed back in my account after 6 days. Following this six days before we were due to arrive another authorisation payment was taken again for £220, apparently because the first authorisation had expired, again this did not get released after 2-3 working days and I was then told it would be held as pert payment. Not what I had agreed when making the booking and I disagree with the hotel making that assumption without notifying me of the second payment. Anyway, not to be deterred by this, my fiancé and I were excited to be celebrating our baby moon in Italy and proceeded to check in at the hotel. Once we were taken up to our room I was extremely disappointed to be given a room no bigger than shoebox with an even smaller ensuite that resembled nothing bigger than something you would see in a caravan. I politely asked reception if we could be moved and the agreed. Returning later that evening to go to bed we realised that our room was facing the main road due to the extreme levels of noise coming from outside behind the shutters that wouldn’t even open. The windows so thin you could hear every single person, footstep, car and siren that passed by. Unable to bear any more of it I took to reception and explained this was not acceptable to which he moved us to another room that STILL faced the main road. I wanted to leave immediately. I spent around 45 minutes on the phone with booking.com who tried to liaise with the hotel but they said they couldn’t do anything. Exhausted and with everywhere else fully booked we decided to stay put but in another room at the back of the hotel. The room again was small and a little shabby considering we were being expected to pay in excess of £200 per night and stunk of smoke through the bathroom. When I spoke to the manager the following morning I said I didn’t want to stay but had little choice and still was unhappy with the room. Call me fussy but if I had the choice I would have paid more elsewhere to have better property, staff and facility standards. There was no bar, breakfast was a small continental buffet with little cooked breakfast options, again not what you would expect for £200 a night. Realising we weren’t going to get anywhere else we continued to stay at the Alpi but couldn’t wait to depart. Upon the day we left the hotel to go back to the UK I realised that I had left my watch in the hotel room and because we were already through airport security I made a frantic call to the hotel to see if they could help. I was directly told that my watch hadn’t been handed in, that I was to call back in an hour and that the housekeeping had already been asked and they put the phone down. I called back and demanded that someone go into the room and look directly to which I was put on hold and cut off. Once I phoned the hotel when I was back in the UK they said they didn’t speak English and hung up on me twice. To say I was upset with this treatment was an understatement, it was then I turned to booking.com to help with this situation. At first booking.com were very helpful trying to liaise with the hotel, until the hotel came back to them and refused to compensate any of the issues/concerns we had raised. They said because the hotel had offered an alternative room they could not offer any more than a 25 euro good will gesture. I was appalled, the trip was ruined because of the hotel and booking.com as an agent refused to take any further responsibility for the lack of service we received. I asked to speak to a supervisor the girl on the phone refused and said that it wasn’t protocol. I would strongly advise anyone thinking about booking this hotel to not bother, especially through booking.com who act as agents but do not want to take any accountability for anything. I am upset and angry that nobody want to help or compensate further for our stay here. Thankfully I have taken a claim through my insurance for the watch but still the most upsetting part is how I was treated from start to finish by both parties after a few issues during our stay. Do not stay here unless you are prepared to be ripped off, not in any way worth money or the aggravation.
The location is great, just 10 minutes walk from Termini train station and the airport shuttle bus terminal just in front of the hotel. It was easy to take the shuttle bus and train to another cities. A big supermarket just beside the hotel and some restaurants near by. The staffs from Front Desk and the restaurant are very helpful and kind. The are willing to provide all tour information about the city of Rome. The room is great with a large bathroom and balcony. On the other side, the internet connection is excellent with very high speed, almost 35-40 megabits after speed test. Will stay in this excellent hotel again if come back to Rome. Highly recommended !!!!!
- Walking distance to Teatro dell'Opera di Roma
- Free WiFi in rooms and public areas
- Business center
Teatro dell'Opera di Roma is a short stroll from Hotel Alpi, and other popular attractions like Basilica di Santa Maria Maggiore are within a mile (2 km). This 48-room, 4-star hotel has a bar/lounge and a coffee shop/café, along with free in-room WiFi. Located centrally in Rome, it's also close to St. Peter's Basilica and Borghese Gallery.
For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 10:30 AM. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café.
All 48 recently renovated rooms provide minibars, coffee makers, and free bottled water. 42-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Memory foam beds with Frette Italian sheets and pillow menus ensure a restful night, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Safes, phones, and desks are other standard amenities.
Renovated in 2012, Hotel Alpi offers 10 spa tubs, free WiFi in public areas, and 10 meeting rooms. For transportation, you can make use of an airport shuttle (available on request) for EUR 50 per vehicle one way, as well as an area shuttle for a fee. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include a business center, coffee/tea in a common area, and a computer station.
Reviews from Trip Advisor
84% of guests recommend this hotelTotal of 1469 reviews