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The Westin Excelsior, Rome

5.0 out of 5.0

Recent guest reviews

The Westin i walking distance to most of the touristic attractions which is nice. We were upgraded to a spacious room with terrace & pampered with a bottle of bubbles for my birthday. Front desk was attentive and facilities of sauna & steam room were ok and not busy. I will totally come back.

Hotels like this can no longer rely on their past glory and reputation. For the business traveller, well-placed sockets for charging laptops, phones etc are critical as are decent lighting and an appropriate chair/desk combination in the room. It was also one of the few places I have visited recently where I felt that I was looked down upon by the staff - sorry, but my money has the same value as anyone else's.

Rooms and meeting rooms are unique with lost of character. Room size is great. Has safe but no iron or kettle/coffee machine. Room service menu is quite good. Hotel is next to a park. It is about 20-25min walk from historical sites. Wifi is not free but works well. Staff is very attentive and accommodating.

The location is reasonable, a little bit out of the way if you are walking of the main attractions. Whilst some of the most expensive rooms have been refurbished, some are still dated and tired. Expensive for what it is.

In a large foreign city, your hotel priorities usually include safety, quality, price and location-convenience. Rome's Westin does very well with all of those features except perhaps price, depending on your budget and the season. We selected the Westin for our trip over others that had most of the features because of its superior location. In sits on one of Rome's most vibrant streets, Vittorio Veneto, that, in turn, is within walking distance of several of "THE sights", such as the Spanish Steps, Villa Borghese and its gardens and surrounding City park, the Villa Medici as well as quick access to public transportation (which we used once just for the "experience" and wouldn't recommend it as we did for The Tube in London). As a tour of the Westin's website will confirm, you have the option of going quite lavish with your room or suite selection, although not required to enjoy your stay. With all the alluring food choices just outside the Hotel, we only tried the Westin's desserts, which were good. BUT, beware, if you drove to Rome, you'll want to turn in your rental car even BEFORE you check in (a large nuisance, really) because Vittorio Veneto, we learned after our return to the States, is a "restricted road". That means you must either have a special permit to drive there or the hotel must give you a place card for the dash of your car that can be seen by the many police cameras placed on the street (all without adequate posted warnings). Parking was so impossible anywhere near the Westin (surprisingly, for a 5 Star hotel, it had no parking for its guests) that we left our car in the small front circle driveway of the hotel while we checked in and then hunted for the nearest Hertz facility to immediately turn in our car...and apparently got cited anyway, according to Hertz representatives. A little Google research made it clear that this operation borders on a scam by the rental companies and the local authorities, with the rental companies collecting the mysterious traffic fines by adding the large amounts ($200+US) to your credit card bill without further authorization from the card holder. Sadly, the Westin personnel didn't provide us the place card nor did they tell us about the scam/restricted road issue. A small taint on our otherwise wonderful memories of our extensive trip through Italy..that you'll want to avoid.

Beautiful, classic hotel. Room was very nice and bed was extremely comfortable. Location was great, very convenient! Several attractions and many great restaurants are within easy walking distance. Staff was friendly and accommodating. Breakfast buffet was excellent!

Centrally located, personalized feeling service, definitely a go back. One oddity is no bedside plugs for electronics but adequate plugs at the desk. Concierge very helpful. Walkable to Borghese, flat all the way. Hop-on-hop-off busses a short walk down hill, Roma Termini a 20 minute walk, some up hill. Ookla wifi test was Test Date: Mar 7, 2017 9:30 PM Download: 4.76 Mbps Upload: 4.88 Mbps Ping: 11 ms Connection Type: Wi-Fi Server: Rome

Upon checking in, you feel like you are stepping back into time through the golden revolving door onto the marbled floors. The incredible architecture and artfully placed magnificent antiques that fill the regal sitting room all reflected in the numerous chandeliers and mirrored walls. It was Paolo Piel that so graciously greeted us and having compassion for the having been traveling in Europe for 21 days, had us wait in the grand dining area for a scrumptious lunch while he made sure we had the best room available. We had what I considered a large apartment with a beautiful balcony and ample, luxurious furnishings with an incredible view! We were happily in awe! The food was wonderful, especially the early dinners on the patio overlooking the sidewalk, with the huge trees lining the street. It really allowed us to feel a bit of what the Romans do in Rome! Most of all we must say MOLTE GRAZIE to Paolo for his kindness and gracious welcome to Rome!

I stayed at the Westin and it is located in a great location on Via Veneto close to all great hotspots. When I arrived late at night the hotel reception were not on the ball - I carried my bag to my room and no offer to do so. The room was very nice but in need of some modernisation-little thinks like intermittent internet and no tea/coffee facilities in the room. It is the little things which would have made this hotel great. The hotel however is a great spot to get to other well known locations - piazza spagna and via condotti.

We have recently returned from a 4 night stay at this hotel and it was amazing, a truly lovely hotel, with so much history. My daughter had contacted the hotel before we arrived to let therm know we were celebrating her dads birthday and when we checked in we were upgraded to a huge room at the front of the hotel with a lovely balcony with chairs and table and wonderful views of Rome. Lovely huge marble bathroom and lovely comfy bed. Then the next surprise was a bottle of champagne together with lovely cakes and pastries delivered to our room. The hotel is situated very close to the Spanish steps and all the other main tourist attractions are within walking distance. Can't wait to return.

Via Vittorio Veneto 125 Rome RM

Located in Via Veneto, The Westin Excelsior, Rome is within a 10-minute walk of popular sights such as Villa Borghese and Spanish Steps. This 5-star hotel welcomes guests with 316 rooms and conveniences like a full-service spa, an indoor pool, and a health club. It's in central Rione XVI Ludovisi and also a short walk from Borghese Gallery and Trevi Fountain.


Dining

This hotel is home to a fine-dining restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, breakfast is available for a fee.


Rooms

All of The Westin Excelsior, Rome's 316 air-conditioned rooms provide minibars, laptop-compatible safes, and phones. Guests can expect WiFi, wired Internet, and 32-inch LCD TVs with satellite channels and pay movies. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. In-room massages are available, and rooms also include desks.


Property features

Guests of The Westin Excelsior, Rome enjoy a full-service spa, an indoor pool, and a health club. If you drive, self parking is EUR 55 per day, and there's also limo/town car service. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this luxury hotel include a sauna, WiFi in public areas, and conference space.

Room options

Deluxe Room

King 1 | Twin 2 | Sleeps 1

Deluxe Room (Deluxe)

King 1 | Twin 2 | Sleeps 3

Grandluxe Suite

King 1 | Twin 2 | Sleeps 3

Junior Suite

King 1 | Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

72% of guests recommend this hotel

Total of 2129 reviews