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Aparthotel

The West End Flats

4.5 star property
Luxury aparthotel in Roanoke with free parking

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Photo gallery for The West End Flats

Front of property
Interior
Brewpub
Deluxe Apartment | Private kitchen | Full-size fridge, microwave, oven, stovetop
Premium Apartment | Living area | 65-inch Smart TV with digital channels, Netflix, Hulu

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Dryer
  • Washer
  • Kitchen
  • Barbecue grill
  • Outdoor Space

Explore the area

View in a map
515 8th St SW, Roanoke, VA, 24016
  • Place, Jefferson Center
    ‪5 min walk‬
  • Place, Virginia Museum of Transportation
    ‪11 min walk‬
  • Place, Center in the Square
    ‪2 min drive‬
  • Airport, Roanoke, VA (ROA-Roanoke Regional)
    ‪10 min drive‬

Room options

View all photos for Standard Apartment

1 bedroom, memory foam beds, individually decorated

Standard Apartment

10.0 out of 10
Exceptional
(3 reviews)
  • 650 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Apartment

Deluxe Apartment | Living area | 65-inch Smart TV with digital channels, Netflix, Hulu

Deluxe Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Apartment

Premium Apartment | Living area | 65-inch Smart TV with digital channels, Netflix, Hulu

Premium Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Exterior

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About the neighborhood

Roanoke

Located in West End, The West End Flats is within a 10-minute stroll of sights such as Shaftman Performance Hall and Jefferson Center. This 4.5-star aparthotel has 24 guestrooms and offers conveniences like a bar/lounge, free in-room WiFi, and free self parking.
View more Aparthotels in RoanokeOpens in a new window

What's nearby

  • Jefferson Center - 5 min walk - 0.3 miles
  • Shaftman Performance Hall - 5 min walk - 0.3 miles
  • Virginia Museum of Transportation - 11 min walk - 0.6 miles
  • Center in the Square - 2 min drive - 1.1 miles
  • Berglund Center - 3 min drive - 1.8 miles

Getting around

  • Roanoke Station - 18 min walk
  • Roanoke Regional Airport (ROA) - 18 min drive

Restaurants

  • A Few Old Goats Brewing
  • ‪RND Coffee Lounge - ‬10 min walk
  • ‪Jaybird Tavern - ‬15 min walk
  • ‪Macado's - ‬15 min walk
  • ‪Golden Cactus Brewing - ‬8 min walk

About this property

The West End Flats

Luxury aparthotel in Roanoke with free parking
A local mainstay since 1906, The West End Flats offers free WiFi in public areas, express check-out, and laundry facilities. Free parking is available if you drive. Staff members are on hand to provide concierge services and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Other amenities at this luxury aparthotel include a vending machine and barbecue grills.
Each apartment is soundproofed and features a kitchen and a furnished balcony or patio, and there's space to spread out with a separate bedroom and a sitting area. Guests can expect to find free WiFi and a 65-inch Smart TV with digital channels and Netflix. The memory foam bed provides a full night's sleep and the bathroom offers hair dryers. Other standard amenities include a washer/dryer, a fenced private yard, and a coffee maker.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Restaurants on site

  • A Few Old Goats Brewing

Kitchen

  • Blender
  • Cleaning supplies
  • Coffee grinder
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Microwave
  • Mixer
  • Oven
  • Paper towels
  • Spices
  • Stovetop
  • Toaster

Dining

  • A bar/lounge

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate sitting area
  • Window screens

Entertainment

  • 65-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Outdoor areas

  • Fenced yard
  • Firepit
  • Fully-fenced
  • Furnished balcony/patio
  • Gas grill
  • Outdoor furniture

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: USD 50 per pet per night (maximum USD 100 per stay)
  • Service animals exempt from fees
  • Off-leash area

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in public areas
  • Front entrance ramp
  • No elevator (single-level property)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoking not allowed

Services and conveniences

  • Concierge services
  • Electrical adapters
  • Guidebooks
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Mobile key entry
  • Restaurant dining guides
  • Vending machine
  • Virtual front desk

Location highlights

  • In a historical district
  • In an entertainment district
  • Near a hospital
  • Near a train station
  • Near a zoo
  • Near the airport

Things to do

  • Bicycle parking
  • Bicycle storage
  • Bicycle tours
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Rock climbing nearby
  • Scooter/moped rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 floors
  • 24 units
  • At least 80% lighting from LEDs
  • Bicycle parking
  • Bicycle storage
  • Built in 1906
  • Cleaning products are eco-friendly
  • Electric car charging station
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

  • This property welcomes pets for USD 50 per pet, per night (maximum USD 100 per stay)
  • Dogs and cats only
  • An off-leash area is available
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 200 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50 per pet, per night (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Long-term renters welcome.
  • There are no elevators.

Property is also known as

The West End Flats Roanoke
The West End Flats Aparthotel
The West End Flats Aparthotel Roanoke

Frequently asked questions

What's there to do within easy reach of The West End Flats?

This aparthotel is situated in West End within a 10-minute walk of Jefferson Center and Shaftman Performance Hall. You'll also find Virginia Museum of Transportation and Center in the Square less than a mile away.

Will I be able to park at this aparthotel?

Yes, secured self parking is offered for free at the aparthotel. Accessible parking, electric car charging, and bicycle parking are also available.

Does The West End Flats include a casino on the premises?

No, The West End Flats doesn't have a casino.

Will I find an indoor pool at The West End Flats?

No, there is no indoor pool at this aparthotel.

Is The West End Flats good for couples?

Amenities that appeal to couples at this aparthotel include a memory foam mattress, a kitchen, and Netflix.

Are there hot tubs at The West End Flats?

No, this aparthotel doesn't have a spa tub.

Does The West End Flats have a restaurant with a breakfast menu?

No, The West End Flats doesn't have a restaurant that serves breakfast.

Will The West End Flats allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at The West End Flats for a fee of USD 50 per pet, per night. The property also provides an off-leash area.

Are there connecting rooms at this aparthotel?

No, this aparthotel doesn't feature connecting guestrooms.

How close is the airport from The West End Flats?

The closest major airport to The West End Flats is Roanoke Regional Airport (ROA), which is 6.6 mi away (18 minutes by car).

Can I book a room with a balcony at The West End Flats?

Yes, every apartment at The West End Flats comes with a furnished balcony with some featuring mountain views.

Reviews

The West End Flats Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 57 out of 71 reviews
Rating 8 - Good. 10 out of 71 reviews
Rating 6 - Okay. 2 out of 71 reviews
Rating 4 - Poor. 1 out of 71 reviews
Rating 2 - Terrible. 1 out of 71 reviews

Reviews

10/10 Excellent

Mateo

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Sylvie

Liked: Cleanliness, room comfort

West End Flats = Quality

We were very pleased with how nice and clean everything was. Even the hallways smelled fresh and clean. We could not hear people in the units beside or above us which made for restful nights. The units were nicely furnished with a complete kitchen and shower tub. Being pet friendly, we were able to bring our cats who really enjoyed the big windows. The location is convenient to downtown Roanoke which allowed us to enjoy the local restaurants and even a brewery, A Few Old Goats, is attached and has a nice open patio space to enjoy an evening ale. The Host was extremely friendly and accessible making us feel like valued guests. I would recommend this location to family & friends.
View of living room from kitchen. Full kitchen has sink, oven, microwave & Fridge. There’s a giant TV on the wall.
Spacious bedroom that also has a giant TV on the wall.
Full bathroom.
View of patio from attached A Few Old Goats Brewery. No DD needed!
Stayed 3 nights in Aug 2025

4/10 Poor

Tim

Stayed 1 night in Aug 2025

10/10 Excellent

Gail Frances, Avon

Liked: Cleanliness, amenities, property conditions & facilities
The size of the unit is great. Everything worked properly. It is a great location, close to downtown, there is even a brewery on property.
Stayed 4 nights in Aug 2025

10/10 Excellent

Henry

Traveled with family
Liked: Cleanliness, room comfort
All was clean and nice.
Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, room comfort

Comfortable Stey

Very comfortable and well furnished apartment that served our trip needs extremely well.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, room comfort

Perfect except the towels.

Always a pleasant stay here. Huge tvs and massive sq. footage for a low price. However, they could offer better towels. These are some old towels I would not use on my body if i was at home.
Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

Stayed 1 night in Jul 2025

8/10 Good

Alan

Liked: Room comfort

Spacious apartment but housekeeping needs work

The apartment has an "industrial" decor. The floor is cement (and cold) and the rooms are very darkly decorated. It had a man-cave feel to it. It was definitely not the cleanest, as hair was in the bathroom in the tub and on the washer/dryer. The floor was so sticky we had to wash our shoes after we left. The bed was extremely comfortable and the apartment is spacious with huge TVs in the living and bedrooms. Smoke detectors were going off in multiple apartments on our floor until midnight - this was unfortunate!
Stayed 1 night in Jul 2025

8/10 Good

Stacie

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I was in apt 102 and the door to the bathroom facing the kitchen got jammed and I couldn’t open it when I was inside. I thought the second door was just a closet lol but luckily it led to the bedroom and I could leave. Also I felt like the booking process could have been clearer about filling out the form in order to be sent access codes.
Stayed 1 night in Jul 2025

10/10 Excellent

Eric

Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Rashod

Business traveler
Liked: Cleanliness, room comfort
Great place. I love the small apartment feel. Kitchen was awesome.
Stayed 1 night in Jul 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, room comfort
Unique property. Very comfortable. Full kitchen. Nice to have brewpub on property. Very walkable to downtown.
Stayed 3 nights in Jun 2025

10/10 Excellent

Andrei

Stayed 1 night in Jun 2025

10/10 Excellent

Tim

Business traveler
Liked: Cleanliness, room comfort
The West End Flats is an awesome property. Super convenient, EZ, safe parking, access to a cool brewery, and the easiest check in ever! I will stay there every time I come to Roanoke on business. Thanks Nick for the outstanding customer service. Cheers.
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Amazing room!
Stayed 1 night in Jun 2025

10/10 Excellent

Suzanne

Business traveler
Liked: Cleanliness, room comfort
Great location for the art show in downtown Roanoke. Enjoyed our stay and communication was great especially when we wanted to extend our stay. Thank you
Stayed 2 nights in May 2025

10/10 Excellent

DAVID

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Full apartment for the cost of a room.
Stayed 4 nights in Jun 2025

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Donald, Sesser

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Jeremy, Brooklyn

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Pamela

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
I love that this is a repurposed elementary school! It was clean, roomy for the two of us (and our dogs). Plenty of grassy area. We are notbeer drinkers but the brewery is a great idea and looked like a nice patio to hang out in if it had been warmer. It is also convenient for a quick drive to downtown. We have already referred a friend to this place and would stay again if we return to Roanoke.
Stayed 2 nights in May 2025

10/10 Excellent

Stanislav

Business traveler
Liked: Cleanliness, room comfort

Great stay. Lets do even better

Great stay great place. 5 stars. But if you really want to get picky, there is room for improvement: 1. Add shade curtains. 2. Raise beds higher. 3. Clean/wipe counters better. 4. Dont leave stinky cleaning carts in the basement apartments hallway. Its stinky. 5. Add a bidet would be a plus.
Stayed 5 nights in May 2025

8/10 Good

Ravonda

Liked: Cleanliness, property conditions & facilities
Overall the stay was great clean and felt safe but when we arrived and got settled in we noticed we didn’t have any wash cloths and tried to email but no response.
Stayed 1 night in May 2025