It was as expected and met our needs.
The property seemed run down, the staff wasn’t helpful. I expected better from Holiday Inn. Closer to Motel 6.
The staff was very helpful and friendly. The hotel was very clean and quiet, even with most rooms booked with NASCAR fans. The only downside I found was there were no snacks or vending machines. Not even coffee or tea. Once the lounge closed (@ 10) there wasn’t a common area for visitors to sit and chat.
Very nicely organized hotel, clean and family friendly, we got two connected room, awesome, everybody has good sleep. Though the bathroom looks a bit outdated but everything works. big plus lots of towels and lots of space for luggages. Breakfast is great, a bit inconvenient to get coupon every morning, but staff is friendly and helpful. Overall, recommend it for family stay for a couple days. My family missed the breakfast after we left:)
Common area carpets dirty,......,....,.,................
Broken air conditioner. Unable to give us a new room, unwilling to give us a refund.
All of the vending machines were empty, so I lost money just trying to get a drink and the hallways and elevators could have used some cleaning. The room was clean and inviting!!
The room was clean. Staff was very friendly. I didn't use any of the facilities since I was just there one night. It was my first time staying there. I would stay there again. No complaints.
Location was good for my business trip. And easy access to BRParkway.
We had problems with the toilet the whole time. Maintenance had to keep coming & tinker myself, middle night. Somehow my notes where transcribed Requested a non smoking room with Queen bed. The ad on site & my confirmation read Queen Beds. We got Double. I have back issues. Sleep horrible. I thought I would have same comfort at Quantico Holiday Inn under same chain.
The front desk staff is always very nice when I stay. I was a little disappointed at the condition of the bathroom. The toilet barely flushed and the bathtub had hair in it.
The ring was missing a garbage pail in the bathroom. There was garbage from the previous user in the bathroom. When we checked in we have a reservation but was told that there were no rooms assigned for us and that the hotel was booked. While it was very late it was concerning that they did not have a room for us, they did provide us a room and the girl at the front desk was very understanding. None of the vending machines work and we could not get bottled water.
Smelled like cigarettes, regret, and sadness. I had a non smoking room that stock smelled like smoke. It was animal friendly, but I would be careful as to how long you keep an animal in this hote.
The hotel was clean and staff very friendly. Easy in and out to main road. Several restaurants nearby.
Nice hotel , good breakfast. The lobby was nice. Parking was far from the front door.
If you want to avoid the pay parking hassle of downtown, this hotel is good. Walking distance to Food Lion, Buffalo Wild Wings, a sushi place, coffee shop, etc.
Tanglewood Mall is a short stroll from Holiday Inn Roanoke-Tanglewood-Rt 419&i581, an IHG Hotel, and other popular attractions like River's Edge Sports Complex are within a 10-minute drive. This 196-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:00 AM.
Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with satellite channels and pay movies. Pillowtop beds with premium bedding and pillow menus ensure a restful night, and bathrooms offer rainfall showers and hair dryers. Sofa beds, refrigerators, and microwaves are also standard.
Renovated in 2014, Holiday Inn Roanoke-Tanglewood-Rt 419&i581, an IHG Hotel offers a gym, free WiFi in public areas, and conference space. You can take advantage of free parking, along with a free airport shuttle (available on request). The 24-hour front desk has multilingual staff ready to assist with luggage storage, access to locker space, and securing valuables. Additional amenities include a business center, a seasonal outdoor pool, and coffee/tea in a common area.
It was as expected and met our needs.
The property seemed run down, the staff wasn’t helpful. I expected better from Holiday Inn. Closer to Motel 6.
I am so sorry you experienced that. We always strive to help our guests to the best of our abilities. Our hotel is going to go through a huge remodel this year to update every aspect of it. We hope you visit us again after our remodel so you can experience our new look.
The staff was very helpful and friendly. The hotel was very clean and quiet, even with most rooms booked with NASCAR fans. The only downside I found was there were no snacks or vending machines. Not even coffee or tea. Once the lounge closed (@ 10) there wasn’t a common area for visitors to sit and chat.
That is great to hear you enjoyed your stay with us! We actually do have a vendi9ng machine room, it is located on our first floor in the same room with our guest laundry. We hope you visit us again and take advantage of our vending machine room.
Very nicely organized hotel, clean and family friendly, we got two connected room, awesome, everybody has good sleep. Though the bathroom looks a bit outdated but everything works. big plus lots of towels and lots of space for luggages. Breakfast is great, a bit inconvenient to get coupon every morning, but staff is friendly and helpful. Overall, recommend it for family stay for a couple days. My family missed the breakfast after we left:)
We are so happy you enjoyed your stay! We are contently updating different parts of the hotel through out the year, so next time you come through you might notice a few changes, and the breakfast will still stay great.
Common area carpets dirty,......,....,.,................
Broken air conditioner. Unable to give us a new room, unwilling to give us a refund.
All of the vending machines were empty, so I lost money just trying to get a drink and the hallways and elevators could have used some cleaning. The room was clean and inviting!!
I'm really glad you enjoyed your room, I'm sorry to hear about our vending machines. Our front desk is always open and can help you with any of the machines you have trouble with.
The room was clean. Staff was very friendly. I didn't use any of the facilities since I was just there one night. It was my first time staying there. I would stay there again. No complaints.
We are so glad you enjoyed your stay with us. We hope to see you next time you are in Roanoke Virginia.