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Quality Inn Tanglewood

2.5 out of 5.0

Recent guest reviews

I stayed here because it was booked as part of a group trip with friends. The hotel went down hill in the last couple of years and my friends had not read the current reviews. Currently one half of the hotel is being remodeled and the other half is dirty and shabby. There is a collection of old mattresses out back. The breakfast food and the coffee are awful. The mattress was uncomfortable. Melissa at the front desk is friendly and helpful; she should get a job elsewhere.

We stayed there 2 different times in January. Both times we stayed in the same room. The first visit was pleasant. The room was clean & the breakfast buffet was fully stocked with a good assortment. Eggs & bacon, yogurt, waffles, cereal, bagels, coffee, juice, etc. The second time the room was dirty & there was barely anything to choose from for breakfast. They had cereal but no milk. Bagels but not cream cheese, no juice. We ended up with a waffle & that is it.

First I will say that the only reason I stayed here was because I was on a motorcycle trip and it was raining so hard that you could not see. So I really had no other choice. The place was filthy! I don't think that the floors in the rooms had been vacuumed in at least a couple of weeks. There was all kinds of crap on the floors and the place smelled horrible. And since I don't want to be really mean... I will stop my review right here.

The worst stay in my life! I was forced to spend a night here after car broke down. I could almost get past the stained carpet and peeling wallpaper but it gets worse! Not Clean!!! Bathroom floor was stained and felt sticky. I saw some kind of medicine capsule on floor from a previous occupant. Toilet ran continuously. Towels and linens were stained. Coffee in breakfast room tasted like it was several days old ( I did not dare try any of the food). Staff were reasonably friendly. The place needs to be entirely redone and they need to have cleaning staff that can do a decent job. I wonder how Quality Inns allow this place to bear their name. I certainly will avoid any Quality Inns in the future. Also my first floor front room was very noisy.

The place was spotless, but the perfume the room was sprayed with gave me a headache. I really wishI didn't have to call ahead to 5he motel to ask in advance not to spray the room with cheep perfume. It is the reason I hate going to hoteld

Not the best but the price is right. Breakfast was a plus , waffles, sausage, oatmeal, bagels, fruit, yogurt all in price. Wall are a little thin, hope you have respectful neighbors. Ice machine was broken said go to office for ice, office said they were out, not a big deal but change your sign. All in all you get what you pay for.

New towels somewhat quiet on back top side good breakfast I think the mattresses could use a change out to something more comfortable. Also The ice machines didn't work but signs so say they have it in office . I would stay again also Wi-Fi worked and TV was modern so bring the video streamer for extra movie options

Hotel room was dirty and in poor repair. Bedspreads; 1 had cigarette burns in it, the other blood stains. Light did not work upon entering the room. Trim from mirror broken off, lamp shades torn and inside lining cracked, filthy carpeting, walls stained and discolored.

Having a to make a spur of the moment trip to Roanoke, and not needing luxury, I researched the options available. On finding Quality Inn at Tanglewood,with an acceptable rating and a wonderful mid week rate, I decided to give it a try, and it was a wise choice. The room and bath were large and quite clean. Having two vanities and sinks was a real plus as my wife accompanied me. I can think of no negatives and would recommend and stay here again. None of the negatives in other reviews were evident in my room. A great value.

The mattress at this hotel was the most uncomfortable bed we have ever slept in in a hotel, you can actually feel the spring in the mattress poking your body, pillows were lumpy, couldn't really figure out what the filling was, the bathroom shower had mold.

3816 Franklin Rd Sw Roanoke VA

Located within a leisurely stroll of Tanglewood Mall, Quality Inn Tanglewood is within a few miles (5 km) of River's Edge Sports Complex. This 58-room motel has free breakfast along with conveniences like free in-room WiFi and a fitness center. It's in central Roanoke and also close to Mill Mountain Zoo and Mill Mountain Star.


Dining

Free continental breakfast is included with your stay. Enjoy a bite to eat at Western Sizzlin, the motel's onsite restaurant.


Rooms

All of Quality Inn Tanglewood's 58 air-conditioned rooms provide coffee makers, free local calls, and ironing boards. Guests can expect free WiFi and TVs with cable channels and pay movies. Hair dryers are also standard.


Property features

A fitness center, coffee in a common area, and free newspapers are featured at Quality Inn Tanglewood. Staff members are on hand to provide dry cleaning/laundry services, tour or ticket assistance, and a safe deposit box at the front desk. This motel also has laundry facilities.

Room options

Standard Double Room, 2 Double Beds, Smoking

Full 2 | Sleeps 4

Standard Double Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

21% of guests recommend this hotel

Total of 87 reviews