VIP Access™ Hotel
We carefully hand-picked this hotel based on its dedication to service and excellent guest reviews.
Orbitz Platinum members receive free room upgrades and Platinum and Gold members get other perks upon availability at check-in.See details
The Palm at Playa places you within a 5-minute walk of Central Square and Nuestra Senora del Carmen Catholic Church. This 69-room, 4-star hotel welcomes guests with conveniences like an outdoor pool, free self parking, and a fitness center. Centrally located in Playa del Carmen, the hotel is also a short walk from Yucatek Divers and Quinta Alegria.
Free cooked-to-order breakfast is served each morning from 7 AM to 11 AM. Enjoy a bite to eat at Aroma Cilantro, the hotel's onsite restaurant. Savor a meal from the comfort of your room with room service, get a quick energy boost at the coffee shop/café, and chat with other guests at the free daily manager's reception.
The 69 rooms are individually decorated and have an array of amenities, including iPod docks, coffee makers, and free bottled water. Guests can expect to find LCD TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Ceiling fans, laptop-compatible safes, and phones are also available.
At The Palm at Playa, guests enjoy an outdoor pool, a fitness center, and a spa tub. You can take advantage of free parking, along with an airport shuttle (available on request) for USD 150 per room roundtrip. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this adults-only hotel include a rooftop terrace, free WiFi in public areas, and a meeting room.
- Free cooked-to-order breakfast
- Free WiFi in public areas
- Free parking
- Onsite dining
The Palm at Playa8th Street between 5th and 10th Avenue Playa del Carmen QROO 77710
Enjoy the umbrellas and sun loungers for a relaxing day at the beach. After a day at the beach, enjoy amenities at The Palm at Playa like an outdoor pool, a spa tub, and a fitness center.
Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. The hotel offers a restaurant and a coffee shop/café. A swim-up bar is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wireless Internet access. This beach hotel also offers a rooftop terrace and a garden. Limited complimentary onsite parking is available on a first-come, first-served basis.
- Pool sun loungers
- Concierge services
- Total number of rooms - 69
- Number of floors - 3
- Number of buildings/towers - 3
- Airport transportation (surcharge)
- Free breakfast
- Coffee shop or café
- Spa services on site
- Direct access to private beach
- Year Built 2012
- Area shuttle (surcharge)
- Conference space size (feet) - 1076
- Conference space size (meters) - 100
- Spa treatment room(s)
- Pool umbrellas
- Spa tub
- 24-hour front desk
- Dry cleaning/laundry service
- Fitness facilities
- Ferry terminal shuttle (surcharge)
- Tours/ticket assistance
- Free WiFi
- Laundry facilities
- One meeting room
- Multilingual staff
- Parking (limited spaces)
- Rooftop terrace
- Poolside bar
- Luggage storage
- Free grocery shopping service
- Free self parking
- Free reception
- Beach umbrellas
- Beach sun loungers
- Beach towels
- Outdoor pool
- Swim-up bar
- Wedding services
Available in some public areas: Free WiFi
Free self parking, Parking (limited spaces)
- Partially open bathroom
- Connecting/adjoining rooms available
- Room service (limited hours)
- Hypo-allergenic bedding available
- Ceiling fan
- Hair dryer
- Premium bedding
- Air conditioning
- In-room climate control (air conditioning)
- Access via exterior corridors
- Coffee/tea maker
- Free bottled water
- Daily housekeeping
- Free toiletries
- In-room massage available
- Shower only
- Rainfall showerhead
- Iron/ironing board
- In-room safe (laptop compatible)
- Blackout drapes/curtains
- Cable TV service
- iPod docking station
- Down comforter
- Individually furnished
- Individually decorated
- LCD TV
Where to Eat
A complimentary cooked-to-order breakfast is served each morning between 7 AM and 11 AM. A complimentary manager's reception is offered each day.
Aroma Cilantro - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.
Roof Club - This poolside rooftop bar specializes in Mexican cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.
Nearby Things to Do
An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Skydiving nearby
- Golfing nearby
- Bicycle rentals nearby
- Ecotours nearby
- Yoga classes/instruction on site
- Beach yoga on site
- Number of treatment rooms 2
- Couples treatment rooms
- Deep tissue massage
- Swedish massage
- Prenatal massage
- Sports massage
- Body scrubs
- Aromatherapy treatments
- Body treatments
- Facial treatments
To make special requests for accessibility needs, please note them at check-out when you book your room.
Check-in time starts at 3 PM
Check-in time ends at 11:30 PM
Special check-in instructions:
Check-out time is noon
- No pets or service animals allowed
You need to know
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
No rollaway/extra beds available
Minimum guest age is 14
Caters to adults only
No cribs (infant beds) available
No pets or service animals allowed
Please note: The guestrooms and property amenities at this hotel are not accessible to wheelchairs at this time. For more details, please contact the office using the information on the reservation confirmation received after booking.
- Resort fee: USD 5.00 per accommodation, per night
- Airport shuttle fee: USD 150 per room (roundtrip)
- Palm Hotel Playa
- Palm Playa
- Playa Palm
- The Palm At Playa Riviera Maya/Playa Del Carmen, Mexico
We should mention
This property offers transfers from the ferry terminal and airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Guests under 14 years old are not permitted at this adults-only property. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.
Buy One Massage Get the Second Free
Book a stay in any room or rate category for travel now-June 30, 2016 and September 1-October 31, 2016, and receive 1 massage service free when you purchase a massage service at the hotel spa.
Full details at check-in. Discount is not applicable to single service. Spa discount details provided at check-in. Spa appointment may be required. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Not applicable for Spa products. Other restrictions and blackout dates may apply.