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Hilton Richmond Hotel & Spa/Short Pump

Property class: 4

Choose dates to view prices

Photo gallery for Hilton Richmond Hotel & Spa/Short Pump

Exterior
Meeting facility
2 restaurants, breakfast, lunch, dinner served; American cuisine
Terrace/patio
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
12042 West Broad Street, Richmond, VA, 23233
  • Place, Short Pump Town Center
    ‪11 min walk‬
  • Place, Virginia Commonwealth University
    ‪16 min drive‬
  • Place, Kings Dominion
    ‪24 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪28 min drive‬

Room options

View all photos for Parlor Suite Non-Smoking

Parlor Suite Non-Smoking | Living area | 65-inch flat-screen TV with satellite channels, TV, pay movies

Parlor Suite Non-Smoking

  • 700 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible (Roll-In Shower)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Classic Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(3 reviews)
  • 380 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Accessible (Hearing Accessible)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Classic Room, 1 King Bed, Accessible (Hearing Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 380 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible, Bathtub

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Classic Room, 2 Queen Beds, Accessible, Bathtub

8.4 out of 10
Very good
(8 reviews)
  • 380 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking

  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Suite, Non Smoking

  • 380 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(20 reviews)
  • 380 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed with Sofa bed, Accessible (Hearing Accessible)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 King Bed with Sofa bed, Accessible (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • 380 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Classic Room, 1 King Bed

9.2 out of 10
Wonderful
(59 reviews)
  • 380 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Classic Room, 2 Queen Beds

9.2 out of 10
Wonderful
(21 reviews)
  • 380 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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Hampton Inn & Suites Richmond Short Pump

Richmond
  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
9.4 out of 10, Exceptional, 448 reviews
$130 nightly
The price is $152
Apr 26 - Apr 27
Total with taxes and fees
Hampton Inn & Suites Richmond Short Pump

About the neighborhood

Richmond

Located in Short Pump within a short walk of Short Pump Town Center, Hilton Richmond Hotel & Spa/Short Pump is within 2 miles (3 km) of Sheltering Arms Institute. This 254-room, 4-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and a 24-hour gym.

What's nearby

  • Short Pump Town Center - 11 min walk - 0.6 miles
  • University of Richmond - 12 min drive - 10.0 miles
  • Virginia Commonwealth University - 16 min drive - 15.5 miles
  • Greater Richmond Convention Center - 17 min drive - 16.8 miles
  • Kings Dominion - 24 min drive - 28.7 miles

Getting around

  • Richmond Main Street Station - 19 min drive
  • Richmond Intl. Airport (RIC) - 29 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬12 min walk
  • ‪Capital One Café - ‬12 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Cooper's Hawk Winery & Restaurant - ‬11 min walk

About this property

Hilton Richmond Hotel & Spa/Short Pump

Hilton Richmond Hotel & Spa/Short Pump features a full-service spa, an indoor pool, and a 24-hour gym. Self parking is available for USD 10.00 per day. The 24-hour front desk has staff standing by to help with luggage storage and dry cleaning/laundry. Other amenities at this spa hotel include free WiFi in public areas, a hot tub, and meeting rooms.
Guests can expect to find free WiFi and 65-inch flat-screen TVs with satellite channels and pay movies. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include MP3 docks, coffee makers, and laptop-compatible safes. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Aura Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is open select days.

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  • Pool
  • Hot tub
  • Breakfast included
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9.6 out of 10, Exceptional, 2,886 reviews
$119 nightly
The price is $138
Apr 20 - Apr 21
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 9 to 18 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Aroma Cafe
  • Shula's Steakhouse

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 11 meeting rooms
  • 21,937 square feet of conference space
  • 24-hour business center
  • Computer station

Outdoors

  • Outdoor furniture
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium cable/satellite channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's Hilton Honors mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 9.00 to 18.00 per person
  • Covered self parking fee: USD 10.00 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3 PM—-3:00 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Richmond
Hilton Richmond Hotel
Hilton Richmond Hotel Short Pump
Hilton Richmond Short Pump
Hilton Short Pump
Hilton Short Pump Richmond
Richmond Hilton
Richmond Hilton Short Pump
Richmond Short Pump Hilton
Short Pump Hilton
Hilton Richmond Hotel And Spa / Short Pump
Hilton Richmond Hotel /Short Pump
Hilton Richmond /Short Pump
The Hilton Richmond Hotel Spa / Short Pump
Hilton Richmond & Short Pump
Hilton Richmond Hotel & Spa/Short Pump Hotel
Hilton Richmond Hotel & Spa/Short Pump Richmond
Hilton Richmond Hotel & Spa/Short Pump Hotel Richmond

Frequently asked questions

Is a free cancellation option available at Hilton Richmond Hotel & Spa/Short Pump?

Hilton Richmond Hotel & Spa/Short Pump offers free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Hilton Richmond Hotel & Spa/Short Pump?

As of Apr 16, 2026, prices found for a 1-night stay for 2 adults at Hilton Richmond Hotel & Spa/Short Pump on Apr 19, 2026 start from $192, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Hilton Richmond Hotel & Spa/Short Pump?

This hotel is situated in Short Pump within a short 12-minute walk of Short Pump Town Center. You'll also find Bowl America Short Pump and Elk's Lodge within a short drive.

Is parking available on site at Hilton Richmond Hotel & Spa/Short Pump?

Yes, covered parking is offered for USD 10 per day. An electric car charging station and wheelchair-accessible van parking are also available for guests.

Is there a spa at Hilton Richmond Hotel & Spa/Short Pump?

Aura Spa is the hotel's spa and services include deep-tissue massages, body wraps, and couples treatments. The spa is not open daily but only on select days.

Does Hilton Richmond Hotel & Spa/Short Pump have a casino?

No, Hilton Richmond Hotel & Spa/Short Pump doesn't have a casino.

Will I find an indoor pool at Hilton Richmond Hotel & Spa/Short Pump?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 6:00 AM and 10:00 PM.

Is Hilton Richmond Hotel & Spa/Short Pump a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including 2 restaurants, an indoor pool, and a bar/lounge.

Are there hot tubs at Hilton Richmond Hotel & Spa/Short Pump?

No, this hotel doesn't have a spa tub.

Does Hilton Richmond Hotel & Spa/Short Pump have a restaurant that serves breakfast?

Yes, Hilton Richmond Hotel & Spa/Short Pump has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will Hilton Richmond Hotel & Spa/Short Pump allow pets to stay free of charge?

No, pets aren't allowed at Hilton Richmond Hotel & Spa/Short Pump though service animals are welcome.

Are there connecting rooms at Hilton Richmond Hotel & Spa/Short Pump?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Hilton Richmond Hotel & Spa/Short Pump?

The closest major airport to Hilton Richmond Hotel & Spa/Short Pump is Richmond Intl. Airport (RIC), which is 22.2 mi away (29 minutes by car).

Are there rooms with balconies that I can book at Hilton Richmond Hotel & Spa/Short Pump?

No, there aren't any guestrooms at Hilton Richmond Hotel & Spa/Short Pump that offer a balcony.

Does Hilton Richmond Hotel & Spa/Short Pump offer wedding services?

There are wedding services available at Hilton Richmond Hotel & Spa/Short Pump if that's in your vacation plans.

Hilton Richmond Hotel & Spa/Short Pump Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 662 out of 1002 reviews
Rating 8 - Good. 183 out of 1002 reviews
Rating 6 - Okay. 78 out of 1002 reviews
Rating 4 - Poor. 43 out of 1002 reviews
Rating 2 - Terrible. 36 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jamie

Stayed 1 night in Jan 2026

10/10 Excellent

Saeed

Liked: Cleanliness, amenities, property conditions & facilities
Staff are friendly, rooms are clean, and there is a good restaurant on the property.
Stayed 1 night in Jan 2026

10/10 Excellent

Jackie

Liked: Staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Jan 2026

10/10 Excellent

Tawanda

Liked: Cleanliness, staff & service, property conditions & facilities
The facility was nicely decorated. And our room was very clean, fresh and especially the bathroom and shower was spotless!! Will stay again.
Stayed 1 night in Jan 2026

10/10 Excellent

Charles

Stayed 1 night in Jan 2026

10/10 Excellent

Denette

Stayed 1 night in Jan 2026

8/10 Good

Sharnetta

Liked: Property conditions & facilities
Stayed 2 nights in Jan 2026

10/10 Excellent

Sue

Stayed 1 night in Jan 2026

8/10 Good

Lauren

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very clean comfortable and quiet. Unfortunately the shower water was only lukewarm for both my shower and my husband’s.
Stayed 1 night in Jan 2026

10/10 Excellent

Jaila

Stayed 1 night in Jan 2026

10/10 Excellent

Denette

Stayed 1 night in Jan 2026

10/10 Excellent

Carolyn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quick and easy, staff was nice
Stayed 1 night in Jan 2026

10/10 Excellent

Megan

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful I ended up in hospital due to medical issues so we did leave at 1:30 in morning
Stayed 1 night in Jan 2026

10/10 Excellent

Breena

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I highly recommend the Hilton Richmond Hotel & Spa/Short Pump! I stayed for 3 days in Dec 2025 and had an excellent experience. I was extremely pleased with everything. The overall cleanliness was spotless. The desk staff were friendly and professional. The food and drinks at the bar were delicious. The bar staff was attentive and engaging. I had so much fun getting to know the bartenders and exchanging stories. I also went to the spa on my last day and had the BEST massage I've had in a long time. Unfortunately, I cannot recall the masseuses name, but she is from Ukraine and she has magic fingers. My neck muscles and frozen shoulder felt 1000% better after the massage. The walk from the spa to my car was like floating on a cloud. I also met a woman in the waiting area who described the fantastic spa experience she had. I will definitely stay here again when I visit my daughter in Midlothian next month. I'm looking forward to the hotel stay and another spa service.
Stayed 1 night in Dec 2025

10/10 Excellent

Olaa

Stayed 7 nights in Dec 2025

8/10 Good

Munir

Liked: Cleanliness, property conditions & facilities
Yes
Stayed 1 night in Sep 2025

8/10 Good

Dave

Liked: Cleanliness, amenities, property conditions & facilities
Everything was fine. Though the $2 per bottle of water in the room is a bit much. 2 nights ago I stayed in Marriott group hotel and received a water bottle, chips and snack bar at check-in at no charge.
Stayed 1 night in Jan 2026

4/10 Poor

Shannon

Stayed 4 nights in Dec 2025

10/10 Excellent

Gin

Liked: Cleanliness, staff & service, amenities
Everything was perfect!
Stayed 2 nights in Dec 2025

8/10 Good

Jamie

Liked: Cleanliness, property conditions & facilities
Good location. Helpful customer service.
Stayed 4 nights in Dec 2025

10/10 Excellent

Tara

Stayed 2 nights in Dec 2025

8/10 Good

Terry

Traveled with family
Liked: Amenities
Everything great except the water was not very hot. My shower was a little cooler than I like.
Stayed 1 night in Dec 2025

10/10 Excellent

Arturo

Stayed 3 nights in Oct 2025

10/10 Excellent

Tiffany

Stayed 1 night in Dec 2025

10/10 Excellent

Justin

Stayed 1 night in Dec 2025

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