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Candlewood Suites Richmond - West Broad by IHG

2.5 star property

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Photo gallery for Candlewood Suites Richmond - West Broad by IHG

Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby sitting area
Exterior
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
2100 Dickens Rd, Richmond, VA, 23230
  • Place, Bowlero Richmond
    ‪1 min walk‬
  • Place, Colonial Shooting Academy
    ‪12 min walk‬
  • Place, Bon Secours Heart Institute at Reynolds Crossing
    ‪17 min walk‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪29 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed

8.4 out of 10
Very good
(18 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (1 King Bed)

Room amenity

Suite, 1 Bedroom (1 King Bed)

8.4 out of 10
Very good
(68 reviews)
  • 550 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite (Room Type Assigned at Check-In)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite (Room Type Assigned at Check-In)

  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

Room amenity

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

9.0 out of 10
Wonderful
(6 reviews)
  • 550 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Communication Accessible)

Room amenity

Studio Suite, 1 King Bed, Accessible (Communication Accessible)

8.0 out of 10
Very good
(11 reviews)
  • 550 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

7.2 out of 10
Good
(9 reviews)
  • 550 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (2 Queen Beds)

Room amenity

Suite, 1 Bedroom (2 Queen Beds)

  • 550 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Communication, Accessible Tub)

Room amenity

Suite, 1 Bedroom, Accessible (Communication, Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • 550 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Communication Accessible)

Room amenity

Suite, 1 Bedroom, Accessible (Communication Accessible)

  • 550 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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About the neighborhood

Richmond

Located within a mile (2 km) of Bon Secours Heart Institute at Reynolds Crossing, Candlewood Suites Richmond - West Broad by IHG is within 2 miles (3 km) of Libbie Mill Dog Park. This hotel has 98 rooms and welcomes guests with conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Bowlero Richmond - 1 min walk - 0.1 miles
  • Colonial Shooting Academy - 12 min walk - 0.7 miles
  • Bon Secours Heart Institute at Reynolds Crossing - 17 min walk - 0.9 miles
  • Libbie Mill Dog Park - 5 min drive - 1.7 miles
  • Short Pump Town Center - 13 min drive - 8.6 miles

Getting around

  • Richmond Staples Mill Road Station - 6 min drive
  • Richmond Intl. Airport (RIC) - 20 min drive

Restaurants

  • ‪Burger King - ‬16 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪Mission BBQ - ‬15 min walk
  • ‪Starbucks - ‬19 min walk
  • ‪Denny's - ‬1 min walk

About this property

Candlewood Suites Richmond - West Broad by IHG

Guests of Candlewood Suites Richmond - West Broad by IHG enjoy a gym, free WiFi in public areas, and a business center. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, express check-out, and laundry facilities.
Guests can expect 49-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Kitchens, sitting areas, and refrigerators are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Stovetop
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per pet (varies based on length of stay)
  • Dogs only
  • 2 total (40 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 4 kids 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Days Inn Richmond West Broad
Days Richmond West Broad
Candlewood Suites Richmond West Broad Hotel
Candlewood Suites Broad Hotel
Candlewood Suites Richmond West Broad
Candlewood Suites Broad
Candlewood Suites Richmond West Broad
Candlewood Suites Richmond West Broad by IHG
Candlewood Suites Richmond West Broad an IHG Hotel
Candlewood Suites Richmond - West Broad by IHG Hotel
Candlewood Suites Richmond - West Broad by IHG Richmond
Candlewood Suites Richmond - West Broad by IHG Hotel Richmond

Frequently asked questions

Is free cancellation available at Candlewood Suites Richmond - West Broad by IHG?

Candlewood Suites Richmond - West Broad by IHG provides free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Candlewood Suites Richmond - West Broad by IHG?

As of Apr 23, 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites Richmond - West Broad by IHG on May 17, 2026 start from $123, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Candlewood Suites Richmond - West Broad by IHG?

This hotel is located in Richmond, close to Richmond Raceway, Lewis Ginter Botanical Garden, and The Diamond. You'll also find Science Museum of Virginia and Carytown within a short drive.

Will I be able to park at Candlewood Suites Richmond - West Broad by IHG?

Yes, extended and self parking are offered for free at the hotel. Free RV/bus/truck parking and wheelchair-accessible van parking are also available for guests.

Does Candlewood Suites Richmond - West Broad by IHG feature a casino on the premises?

No, Candlewood Suites Richmond - West Broad by IHG doesn't have a casino.

Is there an indoor pool at Candlewood Suites Richmond - West Broad by IHG?

No, there is no indoor pool at this hotel.

Is Candlewood Suites Richmond - West Broad by IHG a good place to stay for couples?

Amenities that appeal to couples at this hotel include a wet bar, a kitchen, and free wired internet.

Are there hot tubs at Candlewood Suites Richmond - West Broad by IHG?

No, this hotel doesn't have a spa tub.

Does Candlewood Suites Richmond - West Broad by IHG have a restaurant that serves breakfast?

No, Candlewood Suites Richmond - West Broad by IHG doesn't have a restaurant that serves breakfast.

Does Candlewood Suites Richmond - West Broad by IHG allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Candlewood Suites Richmond - West Broad by IHG for a fee of USD 75 per pet, per week.

Are there connecting rooms at Candlewood Suites Richmond - West Broad by IHG?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Candlewood Suites Richmond - West Broad by IHG?

The closest major airport to Candlewood Suites Richmond - West Broad by IHG is Richmond Intl. Airport (RIC), which is 15 mi away (20 minutes by car).

Can I book a room with a balcony at Candlewood Suites Richmond - West Broad by IHG?

No, there aren't any guestrooms at Candlewood Suites Richmond - West Broad by IHG that offer a balcony.

Candlewood Suites Richmond - West Broad by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 492 out of 1011 reviews
Rating 8 - Good. 252 out of 1011 reviews
Rating 6 - Okay. 110 out of 1011 reviews
Rating 4 - Poor. 79 out of 1011 reviews
Rating 2 - Terrible. 78 out of 1011 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Samuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, just off Broad Street near I-64. A Denny's is next door. There is ample parking. This was our second stay, and we're likely to stay here when we're in the Richmond area again.
Stayed 1 night in Apr 2026

10/10 Excellent

Cynthia

Lovely room. Staff courtesy was consistently excellent
Stayed 1 night in Jan 2026

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were very clean as was the lobby and hallways. The staff were so friendly and helpful. Can't say enough about how good and kind they were to our family
Stayed 3 nights in Jan 2026

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Great location. Large clean rooms. Only place we stay when we are in Richmond
Stayed 1 night in Jan 2026

4/10 Poor

Rebecca

Traveled with group
Disliked: Cleanliness, amenities
The do not use king beds, they are short kings and also the bathroom kept flooding
Stayed 3 nights in Oct 2025

4/10 Poor

Michelle

Stayed 1 night in Jan 2026

10/10 Excellent

Tajareia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and kitchen was nice definitely enjoyed my stay.
Stayed 3 nights in Jan 2026

10/10 Excellent

Gary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Alan

Stayed 1 night in Dec 2025

10/10 Excellent

Thomas

Liked: Cleanliness
Everything
Stayed 1 night in Dec 2025

6/10 Okay

Michelle Marie

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Just okay. Stayed to be close by while visiting family. The first day, the room smelled overwhelmingly from the cleaning solution they use that we had to pry the window to get some air in. I was sick the whole day. The kitchen is arranged in a ridiculous manner which does not allow for a table and chairs when it could be. There is no reason for that massive fridge. The stove burner was almost impassible to cook on. Why would you have a coffee pot with no filter? Why only two forks, two spoons, two knifes? It was quiet. Having a laundry was great. But I’ll stay somewhere else next time
Stayed 5 nights in Dec 2025

6/10 Okay

Taisha

Stayed 2 nights in Oct 2025

2/10 Terrible

Taisha

Traveled with family and small children, Business traveler, Traveled with family
Disliked: Cleanliness, property conditions & facilities
We stay here once a month because my premature baby travels out of state for care at the children’s hospital. I requested a room with an extra queen bed and the front desk confirmed it three times, but we were given a room with a dirty cloth couch instead. Because of this, my son had to sleep in a chair. Around 2 a.m., while making a bottle, I found a large roach on the kitchen counter. With a premature infant, this is completely unacceptable. We will not be returning and will stick with the Residence Inn.
Stayed 1 night in Dec 2025

10/10 Excellent

Delicia

Stayed 1 night in Nov 2025

6/10 Okay

LaKia

Traveled with partner
Disliked: Cleanliness, amenities
Room stunk, towels were not clean. Room could have been cleaned much better.
Stayed 1 night in Dec 2025

10/10 Excellent

David R.

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, and the staff was courteous. We were thrilled with the room, where everything was in good condition, there was a desk, a couch in front of the TV, a kitchen area instead of just a coffeepot in the corner, and it really felt like a livable space. Thank you so much.
Stayed 1 night in Dec 2025

10/10 Excellent

Gary

Yes
Stayed 1 night in Dec 2025

10/10 Excellent

mani

Stayed 1 night in Dec 2025

8/10 Good

Brooke

Traveled with family
Liked: Cleanliness, amenities
Overall this was a great last minute stay for my family. The only issue was there weren’t enough towels in our room and to get some in time before check out was a small headache. But would absolutely stay here again.
Stayed 1 night in Nov 2025

8/10 Good

Fredrika

Traveled with group
Liked: Cleanliness, staff & service
Just a couple of issues but that staff fixed them at checkout
Stayed 3 nights in Nov 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities
I can’t tell you enough how great the staff was here. They were so friendly and quick. We will definitely be staying here again!
Stayed 3 nights in Nov 2025

6/10 Okay

Jeremy

Stayed 1 night in Nov 2025

8/10 Good

Reginald

Stayed 1 night in Nov 2025

10/10 Excellent

Jeremy

Stayed 3 nights in Nov 2025

8/10 Good

Kayla

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

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