Best Western Premier Richmond City Gateway

Hotel with free breakfast, in the vicinity of The National

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

Premium bedding, down comforters, pillowtop beds, in-room safe

Seasonal outdoor pool, pool umbrellas, sun loungers

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
Housekeeping
24/7 front desk

Explore the area

4303 Commerce Road, Richmond, VA, 23234

Place, Virginia Commonwealth University
‪8 min drive‬
Place, Broad Street
‪9 min drive‬
Place, Greater Richmond Convention Center
‪9 min drive‬
Airport, Richmond, VA (RIC-Richmond Intl.)
‪14 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Good

Sleeps 4
2 Queen Beds

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Sleeps 4
1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Very good

Sleeps 2
1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Sleeps 4
1 King Bed

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Sleeps 4
2 Queen Beds

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Sleeps 4
1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Sleeps 2
1 King Bed

About the neighborhood

Richmond

Best Western Premier Richmond City Gateway places you within a 10-minute drive of popular sights such as Virginia Commonwealth University and The National. This 167-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.

What's nearby

Virginia Commonwealth University - 8 min drive - 6.7 miles
The National - 9 min drive - 6.2 miles
Broad Street - 9 min drive - 6.1 miles
Greater Richmond Convention Center - 9 min drive - 6.7 miles
Maymont Park - 13 min drive - 9.0 miles

Getting around

Richmond Main Street Station - 9 min drive
Richmond Intl. Airport (RIC) - 16 min drive

Restaurants

‪Wendy's - ‬3 min drive
‪7-Eleven - ‬4 min drive
‪Burger King - ‬3 min drive
‪McDonald's - ‬3 min walk
‪Hardee's - ‬4 min drive

About this property

Best Western Premier Richmond City Gateway

Hotel with free breakfast, in the vicinity of The National

At Best Western Premier Richmond City Gateway, guests have access to a gym, free WiFi in public areas, and meeting rooms. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Additional amenities include conference space, a 24-hour business center, and a seasonal outdoor pool.

50-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Similar properties

Pool
Parking included
Free WiFi
Restaurant

$101 nightly

Oct 6 - Oct 7

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transportation

Free uncovered self parking on site
Free uncovered extended parking on site
Free RV/bus/truck parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
A bar/lounge
A coffee shop/cafe
A restaurant

Restaurants on site

Victory Bar & Grill

Things to do

Gym
Seasonal outdoor pool

Family friendly

Fenced pool
Grocery/convenience store
In-room microwave
In-room refrigerator
Laundry facilities
Seasonal outdoor pool

Conveniences

24-hour front desk
ATM
Grocery/convenience store
Laundry facilities
Luggage storage
Vending machine

Guest services

Dry cleaning/laundry service
Housekeeping (daily)

Business services

24-hour business center
3,778 square feet of conference space
Computer station
Meeting room

Outdoors

Pool loungers
Pool umbrellas

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathtub
Assistive listening devices
Assistive listening devices in meeting rooms
Braille/raised signage
Elevator
Grab bar in bathtub
Handrails in stairways
Hardwood flooring in room
Lever door handles
Smooth flooring in room
Stair-free path to entrance
Tile flooring in room
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchairs on site

4 floors
Ballroom
Banquet hall
Smoking not allowed

Room amenities

Bedroom

Blackout drapes
Down comforter
Pillowtop mattress
Premium bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided

Entertainment

50-inch smart TV with premium cable channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Free local calls
Iron/ironing board
Laptop workspace
Phone
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 29 to May 30:

Swimming pool

The following facilities are closed on Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day:

Bar/lounge

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Children and extra beds

Up to 2 kids 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 30.0 per night

Property payment types

Important information

Fees

A damage deposit of USD 50 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Rollaway bed fee: USD 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a carbon monoxide detector and a smoke detector

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3 PM
Check-out: 11 AM
Minimum check-in age: 21

The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
Onsite safety features include a carbon monoxide detector and a smoke detector.
Cashless payment methods are available for all transactions.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
The seasonal pool is open from May 25 to September 07.
Registered guests are the only ones allowed in guestrooms.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No cribs or infant beds are available.
No rollaway or extra beds are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Bells

Holiday Inn Bells Hotel

Holiday Inn Bells Hotel Richmond South Road

Holiday Inn Richmond South City Gateway Hotel

Holiday Inn Richmond South-Bells Road Hotel Richmond

Holiday Inn Richmond South Bells Road Hotel

Holiday Inn Bells Road Hotel

Holiday Inn Bells Road

Holiday Inn Richmond South City Gateway

Premier Richmond City Gateway

Holiday Inn Richmond South City Gateway

Best Western Premier Richmond City Gateway Hotel

Best Western Premier Richmond City Gateway Richmond

Best Western Premier Richmond City Gateway Hotel Richmond

Frequently asked questions

What can I see within easy reach of Best Western Premier Richmond City Gateway?

This hotel is located in Richmond, close to Broad Street, James River, and Shockoe Slip. You'll also find Dorey Park and Allianz Amphitheater at Riverfront nearby.

How much does it cost to stay at Best Western Premier Richmond City Gateway?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Best Western Premier Richmond City Gateway on Oct 12, 2025 start from $90.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Premier Richmond City Gateway?

Yes, self parking and long-term parking are offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Best Western Premier Richmond City Gateway include a casino on the premises?

No, Best Western Premier Richmond City Gateway doesn't have a casino.

Will I find an indoor pool at Best Western Premier Richmond City Gateway?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from May 25 until September 07.

What will couples enjoy most about a stay at Best Western Premier Richmond City Gateway?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a smart TV, and free Internet access.

Are there hot tubs at Best Western Premier Richmond City Gateway?

No, there isn't a spa tub at this hotel.

Does Best Western Premier Richmond City Gateway feature a restaurant that includes a breakfast menu?

Yes, Best Western Premier Richmond City Gateway serves free full breakfasts at Victory Bar & Grill each morning.

Will Best Western Premier Richmond City Gateway allow pets to stay for free?

No, pets aren't allowed at Best Western Premier Richmond City Gateway though service animals are welcome.

Are there connecting rooms at Best Western Premier Richmond City Gateway?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Best Western Premier Richmond City Gateway?

The closest major airport to Best Western Premier Richmond City Gateway is Richmond Intl. Airport (RIC), which is 12.1 mi away (16 minutes by car).

Can I book a room with a balcony at Best Western Premier Richmond City Gateway?

No, there aren't any guestrooms with balconies at Best Western Premier Richmond City Gateway.

Best Western Premier Richmond City Gateway Reviews

8.0

Very Good

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

6/10 Okay

derek, San Diego

Traveled with group

Sep 22, 2025

Liked: Cleanliness, property conditions & facilities

Decent affordable option for the Iron Blossom festival. Regular check in is at 3pm. Arrived Saturday at 12:30 to a virtually empty parking lot. Was informed by the front desk that they do not allow early check-ins until 2pm, and there would be a $40 fee for the extra 1 hour. She tried to explain that they do all of the turnovers starting at 11am (designated check out), not staggered as guests check out. Pretty silly policy and explanation. (Vacated rooms were being cleaned all morning before 11am when we checked out). Not as accomodating to arriving guests as most hotels attempt to be.

Stayed 2 nights in Sep 2025

8/10 Good

petra, Apex

Aug 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Needs to be updated a little

Stayed 1 night in Aug 2025

10/10 Excellent

Lori

Traveled with family

Aug 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The rooms very nice and clean ! Staff was very helpful! The breakfast was very good ! Great place to stay!

Stayed 1 night in Aug 2025

8/10 Good

Long

Aug 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

No comment

Stayed 1 night in May 2025

2/10 Terrible

Carlos

Jul 5, 2025

Stayed 1 night in Jul 2025

10/10 Excellent

Roy

Traveled with family

Jul 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2025

2/10 Terrible

jerome

Jul 3, 2025

Stayed 2 nights in Jun 2025

2/10 Terrible

Iyana

Jul 1, 2025

Stayed 1 night in Jun 2025

8/10 Good

Joseph

Jul 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2025

8/10 Good

Rick

Traveled with family

Jun 29, 2025

Liked: Cleanliness, staff & service, room comfort

Tryed to take advantage of guest.

The stay was good, although we drove 15 hours to there ,we were a little early about 30 minutes they wanted to charge me 40.00 to check in early.i thought that was a slap in face so we waited the 30 minutes.i guess you guys are all about the money you could have cared less what we have already been through.

Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Traveled with family

Jun 29, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot that is Clean

Good clean hotel. Was quiet too.

Stayed 2 nights in Jun 2025

2/10 Terrible

Mikele

Jun 28, 2025

Disliked: Cleanliness, property conditions & facilities

We had to leave the property. The toilet was dirty, and there was hair and a spider in the bathtub.

Stayed 1 night in Jun 2025

10/10 Excellent

DEBRA

Jun 28, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2025

10/10 Excellent

Everett F. Hardy

Jun 26, 2025

Stayed 5 nights in Jun 2025

10/10 Excellent

Arturo

Jun 24, 2025

Stayed 2 nights in Jun 2025

10/10 Excellent

Sandra

Jun 23, 2025

Stayed 2 nights in Jun 2025

10/10 Excellent

Carter

Jun 23, 2025

Liked: Cleanliness, amenities, property conditions & facilities

very good

Stayed 1 night in Jun 2025

8/10 Good

Zaquesha

Jun 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything was great

Stayed 1 night in Jun 2025

8/10 Good

Elizabeth

Traveled with group, Traveled with family

Jun 23, 2025

Liked: Cleanliness, staff & service, amenities

Adjacent to Phillips Morris. The hotel shares a parking lot with another hotel - all are on a service road. Many trucks in/out. The road is in awful shape (potholes, etc.). There is a Starbucks and Subway. The hotel restaurant does not have enough employees, to keep up with a busy weekend night (neither does the McDonalds next door). Floors are noisy with foot traffic. Kids liked the pool!

Stayed 2 nights in Jun 2025

10/10 Excellent

isabel

Traveled with family

Jun 22, 2025

Liked: Cleanliness, property conditions & facilities, room comfort

very easy check in and out thank you

Stayed 2 nights in Jun 2025

10/10 Excellent

Dionna

Traveled with partner

Jun 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff is phenomenal and the rooms are clean.

Stayed 2 nights in Jun 2025

6/10 Okay

Roberta

Jun 21, 2025

Liked: Cleanliness, staff & service

Elevator out of order as well as a couple doors to outside

Stayed 1 night in Jun 2025

2/10 Terrible

Telisa

Jun 17, 2025

So once at the counter to check in I was given a more than expected amount to check in so I questioned it and was told they require a $25 per night incidental deposit but Hotels.com says $50 for the entire stay. So the lady that was trying to check me in made it like its always $25 per night and Im like Im staying 5 nights so basically Best Western missed out on $600 because they could not hold $125

Stayed 5 nights in Jun 2025