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Extended Stay America Reno - South Meadows

2.5 out of 5.0

Recent guest reviews

False advertisement, under renovations, broken window that whistled all night and when i complained that said, "Thanks fir letting us know." Staff was apathetic. Paid about 100 per night for subpar serivce and amenities.

Facility was a bit "down at heel". Staff was pleasant. Housekeeping was a little intrusive .

The hotel was just right for me. It was quiet and close to shopping and to the business I worked for while there.

I paid for a non-smoking room and when I got to the hotel - early, just after 3pm - I was told there were no non-smoking rooms. I was put, thankfully, at the end of the hall where I could open the window and run down the stairs, but even with towels at my door the smoke from the hallway still came into my room. I was told by staff they were overbooked and couldn't even guarantee an NS room the next day (I booked a two-day stay). So if you have asthma or are sensitive to smoke, best to skip this hotel. I ended up getting sick. August 2015

Not much special going on here. The basics, and little more. Very clean and the staff was great, tho.

Location is good.Adjacent to dominos pizzas.Room was well maintained.Complimentary breakfast is included.

we only stayed one night, a family of 4 with two young kids. The room was clean and has a kitchenette which is useful for a family with kids. Had to request for shampoo at the front desk; the place really just has the basics. the grab and go breakfast was almost nonexistent even if it was more than a half hour before end time. Only coffee, hot chocolate, and fruit left, which was less than what I expected and i didn't expect much already. Good thing there was a donut shop on the same street. If you're staying in Reno so uou can head to the snow the following morning; there are better options at better prices and has facilities to keep the kids entertained.

Great staff, clean rooms, great location. Would love to visit again!

I got a smoking room and I am a non smoker. The chair had cigarete burns on chair. I was surprised that the room was not serviced bed was not made

Walls were a bit thin, but hotel does not seem like a party location, so wasn't much of a problem. Clean, affordable, and includes kitchenette, how can you go wrong? There is not daily maid service, as it is geared mostly for long-term stays.

The Power went out while we were relaxing watching and the hotel never said sorry or anything.

Second time at this location. The place is understaffed - sometimes nobody is at the front desk during regular business hours. The hallway reeked of smoke throughout the stay, fortunately the room did not. I don't watch TV, but if you do, bring your binoculars. They have the smallest TVs I've ever seen in a hotel room. It's a decent place to stay, and since they cater to business travellers it's not too busy on the weekends. The beds are firm and very comfortable.

If you are looking for a 5 star hotel, this isn't it. But for a clean, comfortable room with the added advantage of a limited kitchen (cooktop, microwave, and refrigerator) it's a decent place to stay. They don't have shampoo, hairdryers, dish soap, etc. in the rooms but you can get them from the front desk. Biggest drawback is that the walls aren't well soundproofed so its a bit noisier than would be ideal.

Our first stay with ESA hotel chain. It is good to have the kitchenette with Microwave, especially for families traveling with kids. However, check in was a hassle. The room had only one bed (contrary to the picture and expectations) and we had to pay extra to upgrade to a larger size room with two beds.

Obliged to accept 'smoking' room. Room had basics - no frills! Rooms are not serviced daily. Want fresh towels? Get them from the desk.

Nice and quiet, which is what we were looking for. Well away from downtown, but easy and quick to get there. Great neighborhood for walking. No pool or workout room but the stove and fridge and kitchen sink is what we wanted. Saved a lot of money by eating breakfast and lunch there. Shower faucet handle fell off and the staff had it fixed right away.Nothing fancy but if your looking for a reasonable priced place away from all the downtown party folks I would recomend it.

I often travel to Reno to visit my granddaughter. In the past I have stayed with my daughter, but sadly I lost my daughter in April. Hence, I needed to find a place where I could stay that would afford me the capability of cooking for my specific dietary needs and that would be comfortable for visits with my granddaughter. I had never stayed at an ESA, so I was delighted when I arrived to find a little "studio" type room - kitchen, work area, etc. It was ideal for my needs. Secondly, the hotel is located away from downtown, which is a plus for me, particularly since it is in a safe and convenient location, close to shopping and restaurants, yet away from the bustle and noise of the city proper. Additionally, it is near the airport. I was impressed with the clean room, the lack of external (or even next door) noise, and the courteous and helpful staff. I would like to personally thank Sonia and all of the staff at ESA Reno-South Meadows for making my stay such a pleasant one, and now I have a "home" away from home whenever I am visiting Reno . Thank you!

It was nice. Liked having a small kitchen in the room. The room was very clean. The desk closed at 11 and did not open until 7 the following morning. No wake up call service. Will stay there again.

9795 Gateway Dr Reno NV

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities

Located in South Reno, Extended Stay America Reno - South Meadows is 2.9 mi (4.7 km) from Wolf Run Golf Club and within a 10-minute drive of Meadowood Mall. This 104-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking. Bartley Ranch Park is also nearby.


Dining

Free continental breakfast is included with your stay and awaits you each morning from 6 AM to 9:30 AM.


Rooms

The 104 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Coffee makers, free local calls, and ironing boards are other standard amenities. Weekly housekeeping is available.


Property features

Renovated in 2016, Extended Stay America Reno - South Meadows offers free WiFi in public areas, coffee in a common area, and laundry facilities. You can put free parking to good use if you drive. Front-desk staff can help secure valuables, and provide local restaurant recommendations.

Room options

Studio, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Studio, 1 King Bed, Smoking

King 1 | Sleeps 2

Studio, 1 Queen Bed, Smoking

Queen 1 | Sleeps 2

Studio, 2 Full Beds, Non Smoking

Full 2 | Sleeps 4

Guest reviews for Extended Stay America Reno - South Meadows

Everyone (2) Business (3) Couples (3) Family (7) Other (3)
3

far off the beaten path

Everyone

False advertisement, under renovations, broken window that whistled all night and when i complained that said, "Thanks fir letting us know." Staff was apathetic. Paid about 100 per night for subpar serivce and amenities.

By , from US on Nov 23, 2016

3
Everyone

Facility was a bit "down at heel". Staff was pleasant. Housekeeping was a little intrusive .

By on Jul 17, 2016

5

first trip to reno

BusinessTravelers

The hotel was just right for me. It was quiet and close to shopping and to the business I worked for while there.

By on Sep 29, 2015

3

they overbook - be careful

Singles

I paid for a non-smoking room and when I got to the hotel - early, just after 3pm - I was told there were no non-smoking rooms. I was put, thankfully, at the end of the hall where I could open the window and run down the stairs, but even with towels at my door the smoke from the hallway still came into my room. I was told by staff they were overbooked and couldn't even guarantee an NS room the next day (I booked a two-day stay). So if you have asthma or are sensitive to smoke, best to skip this hotel. I ended up getting sick. August 2015

By on Aug 16, 2015

3

pretty ordinary...

Couples

Not much special going on here. The basics, and little more. Very clean and the staff was great, tho.

By on Jul 20, 2014

4

peaceful getaway

Families

Location is good.Adjacent to dominos pizzas.Room was well maintained.Complimentary breakfast is included.

By on Jan 9, 2014

3

has the basics

Families

we only stayed one night, a family of 4 with two young kids. The room was clean and has a kitchenette which is useful for a family with kids. Had to request for shampoo at the front desk; the place really just has the basics. the grab and go breakfast was almost nonexistent even if it was more than a half hour before end time. Only coffee, hot chocolate, and fruit left, which was less than what I expected and i didn't expect much already. Good thing there was a donut shop on the same street. If you're staying in Reno so uou can head to the snow the following morning; there are better options at better prices and has facilities to keep the kids entertained.

By on Dec 28, 2013

5

fantastic staff and accomodations

Couples

Great staff, clean rooms, great location. Would love to visit again!

By on May 5, 2013

1

warning no maid service

BusinessTravelers

I got a smoking room and I am a non smoker. The chair had cigarete burns on chair. I was surprised that the room was not serviced bed was not made

By on Jul 13, 2012

4

nice overall, need car, not in central reno

Singles

Walls were a bit thin, but hotel does not seem like a party location, so wasn't much of a problem. Clean, affordable, and includes kitchenette, how can you go wrong? There is not daily maid service, as it is geared mostly for long-term stays.

By on May 1, 2012