Our family overall was very disappointed by the lack of cleanliness, and upkeep areas including the kitchen cupboards/oven/ pots-pans/bedding/blankets, chesterfield in the living room, and very uncomfortable bed in the secondary bedroom. The ceiling fan in the upstairs bathroom was broken, and the small towel rack kept falling off the wall. There was no bathmat to prevent slipping, and the towel supplies left us each with only 2 and one face cloth. The oven had burnt food leftover in it and was not cleaned properly. The kitchen cupboards were dirty, and unkempt, and the pantry lacked basic cooking supplies. The less than satisfactory dishes used for meals were plates that were all chipped, and cutlery was so basic that it barely qualified as being useable. The pots/pans - were so old and worn, the frying pan was so blackened with no non-stick left that even a breakfast of eggs was impossible to cook for the family. The very old and worn chesterfield in the living room was not suitable for our senior parents as they could not sit down and get up from it easily because it was so low to the ground. And it had dirt marks on it, and smelled so we had to cover it in order to feel comfortable when watching tv. My husband and I had the secondary bedroom, and the first thing you noticed when you walked in the bedroom was the odor of pets. There was an odor in the carpet so strong we could not close the bedroom door at night. And when we went to bed the first night we noticed the underside of the comforter had stains on and smelled so we knew it had not been washed. These are all the things that you would not notice in the pictures on VRBO for this listing, and as a result this home certainly did not meet our expectations. I reached out to the owner after we had decided to leave a few days early, and she was receptive to my concerns, I even sent pictures, which I wish I could have posted on this site if it allowed me to upload as proof. The owner stated that she was "unaware" of these concerns and that changes would be made(somebody is not doing their job properly or following up effectively)And I am hoping that by doing this review things WILL ACTUALLY be changed!. As it would have been easy to leave things with her in my post email sent after our stay which listed our concerns, but I wanted to be 100% sure that the next customer does not experience what we had gone through with our stay at this home.