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Recent guest reviews

Bathroom shower has peeling paint

Always stay here when we come to Raleigh and the service is always spectacular.

The staff was very friendly and helpful- but could see they were understaffed. The indoor pool was murky and should be checked.

Closeness to Crabtree Mall, ease of getting on Glenwood Ave, like the suite, separated bedroom & living/den area.

Great upgrades and service perks. The complimentary items were a plus too! Breakfast was great!

Great, clean place. Check in was a breeze and although they had a lot of people staying there that night, there was a lot of attention to details.

I stay here every year when I return for business. Staff is super friendly and rooms are clean and comfortable.

The room is clean and the bed is very comfortable. I would recommend this hotel.

Great room, breakfast, and convenient to shopping and shows.

It was a very cold weekend in Raleigh and the staff made sure that everyone was warm and comfortable. The evening happy hour staff was super nice and the early morning (6 am) breakfast crew amazing. The food is always terrific. We love this hotel and would highly recommend to others.

Nice large room with sitting area separate from bedroom with it's own TV. Huge bathroom, nice to have above average space in the room. Clean too. Microwave and small fridge came in handy.

We checked into this hotel in the Raleigh NC location around 4am. I made a reservation for my family and when we arrived we were greeted by a friendly face who helped us get settled. For a 1 night stay, we ended up switched Rooms 4 times. The first room we were assigned too, were greeted by a man sleeping in the couch, please remember it's 4am!. The 2nd room had an overwhelming mildew smell. The 3rd room also was occupied by another family. The last room wasn't the best but it was better than the rest. we The toilet was stopped up! Although The free breakfast was great

Orbitz took my reservation for a smoking king suite and confirmed it. Was surprised, disappointed and angry to learn there were no smoking rooms. False advertising.

Creedmoor Rd Raleigh NC

Hotel highlights

  • Walking distance to Crabtree Valley Mall
  • Free parking
  • Onsite dining
  • Indoor pool

Located in Crabtree within a short walk of Crabtree Valley Mall, Embassy Suites Raleigh-Crabtree is within a few miles (5 km) of other popular sights such as North Hills Shopping Center. This 225-room, 3.5-star hotel has a restaurant, an indoor pool, and free self parking.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Order from room service to satisfy your hunger without leaving your room, or meet other guests at the free daily manager's reception.


Rooms

The 225 accommodations feature living rooms. 49-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Sofa beds, microwaves, and refrigerators are other standard amenities.


Property features

Guests staying at Embassy Suites Raleigh-Crabtree enjoy an indoor pool, a gym, and WiFi in public areas. There's free parking and a free area shuttle. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a business center, and coffee/tea in a common area.

Room options

Room

1 King Bed | Sleeps 4

Suite, Accessible, Non Smoking

1 King Bed | Sleeps 4

Premium Suite

1 King Bed and 2 Double Beds | Sleeps 8

Suite, 1 King Bed, Corner

1 King Bed | Sleeps 4

Guest reviews for Embassy Suites Raleigh-Crabtree

Everyone (17) Couples (6) Family (11) Friends (2) Other (1)
4
Partner Couples

Bathroom shower has peeling paint

By on Dec 21, 2021

Review comment responded on Dec 22, 2021

Zenaida, thank you for reviewing your stay at Embassy Suites Raleigh - Crabtree. We are pleased if you enjoyed your visit overall; however, we do regret that we missed meeting some of your expectations. We appreciate your observation and hope to see you again soon whenever your travel brings you our way. Sachin Shourie, General Manager

1
Everyone

By on Nov 28, 2021

5
Family

Always stay here when we come to Raleigh and the service is always spectacular.

By on Nov 14, 2021

Review comment responded on Nov 15, 2021

Shanice, welcome back to Embassy Suites by Hilton Raleigh Crabtree. You are part of our family now, and we are pleased to know that our team members always make you feel at home. Kind comments like yours encourage them, and we look forward to sharing your feedback! Thank you for making us your preferred choice on every visit and, we hope to see you soon. Sachin Shourie, General Manager

3
Family

The staff was very friendly and helpful- but could see they were understaffed. The indoor pool was murky and should be checked.

By on May 24, 2021

Review comment responded on May 25, 2021

Thank you for your review. While you were impressed with courteous associates, we are sorry for the inconvenience you had. Your feedback has been shared appropriately. We value your business and hope to welcome you back soon. Sachin Shourie, General Manager

5
Everyone

By on Oct 15, 2020

Review comment responded on Oct 16, 2020

Thank you for your fantastic rating! We are pleased you chose Embassy Suites Raleigh - Crabtree for your time in the Raleigh area and even more glad that we exceeded your expectations. We look forward to having you as our guest again soon! Sachin Shourie, General Manager

2
Everyone

By on May 19, 2020

Review comment responded on May 20, 2020

Thank you for choosing our hotel for your stay. We were disheartened to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sachin Shourie, General Manager

4
Family Business Business

Closeness to Crabtree Mall, ease of getting on Glenwood Ave, like the suite, separated bedroom & living/den area.

By on Dec 13, 2019

Review comment responded on Dec 14, 2019

It is a pleasure to read your fantastic review of the Embassy Suites by Hilton Raleigh Crabtree. We are thrilled that you enjoyed our convenient location as well as your well-appointed room. On behalf of everyone here, we invite you to stay with us again the next time you visit our area. Sachin Shourie, General Manager

5
Friends

Great upgrades and service perks. The complimentary items were a plus too! Breakfast was great!

By on Nov 22, 2019

Review comment responded on Nov 23, 2019

It was a pleasure having you as our guest at Embassy Suites by Hilton Raleigh Crabtree. We strive daily to please our guests, and your feedback tells us we are meeting those goals. Thank you for mentioning our complimentary amenities and a delicious breakfast. We look forward to your return visit. Sachin Shourie, General Manager

5
Everyone

By on Aug 3, 2019

Review comment responded on Aug 4, 2019

It was a pleasure having you as our guest at Embassy Suites by Hilton Raleigh Crabtree. We strive daily to please our guests, and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sachin Shourie, General Manager

4
Everyone

By on Jul 27, 2019

Review comment responded on Jul 28, 2019

Thank you for staying with us and for your gracious rating. On behalf of all of us at Embassy Suites by Hilton Raleigh Crabtree, we would like to invite you for another outstanding visit. Sachin Shourie, General Manager

Embassy Suites Raleigh-Crabtree

4700 Creedmoor Rd, Raleigh, NC 27612
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