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Recent guest reviews

Closeness to Crabtree Mall, ease of getting on Glenwood Ave, like the suite, separated bedroom & living/den area.

Great upgrades and service perks. The complimentary items were a plus too! Breakfast was great!

Great, clean place. Check in was a breeze and although they had a lot of people staying there that night, there was a lot of attention to details.

I stay here every year when I return for business. Staff is super friendly and rooms are clean and comfortable.

The room is clean and the bed is very comfortable. I would recommend this hotel.

Great room, breakfast, and convenient to shopping and shows.

It was a very cold weekend in Raleigh and the staff made sure that everyone was warm and comfortable. The evening happy hour staff was super nice and the early morning (6 am) breakfast crew amazing. The food is always terrific. We love this hotel and would highly recommend to others.

Nice large room with sitting area separate from bedroom with it's own TV. Huge bathroom, nice to have above average space in the room. Clean too. Microwave and small fridge came in handy.

We checked into this hotel in the Raleigh NC location around 4am. I made a reservation for my family and when we arrived we were greeted by a friendly face who helped us get settled. For a 1 night stay, we ended up switched Rooms 4 times. The first room we were assigned too, were greeted by a man sleeping in the couch, please remember it's 4am!. The 2nd room had an overwhelming mildew smell. The 3rd room also was occupied by another family. The last room wasn't the best but it was better than the rest. we The toilet was stopped up! Although The free breakfast was great

Orbitz took my reservation for a smoking king suite and confirmed it. Was surprised, disappointed and angry to learn there were no smoking rooms. False advertising.

We were visiting family in the area and needed a hotel nearby. We were very pleased with the size of our room and the amenities of the hotel.

This hotel was under construction and we were awakened by drilling directly above us at 8:00am Sunday morning, nice!

Although the hotel is currently undergoing a face lift, my stay was quite pleasant. I would stay there again. Pros: Friendly, courteous staff Manager's reception Breakfast was great Free shuttle service to the mall Proximity to the mall Spacious room Opportunities for Improvement: Indoor pool was not heated Pay a little more attention to details when cleaning restrooms I requested double beds online, but only a king size was available; it might be a good idea to remove the option when booking (especially on the discount websites) so that customers don't have expectations

when i book and paid for room, i made it clear that i need 2 beds, but when i checked in they had me for a king room, and they want me to pay more for a 2 bed room.

Creedmoor Rd Raleigh NC

Hotel highlights

  • Walking distance to Crabtree Valley Mall
  • Onsite dining
  • Indoor pool
  • Fitness center

Located in Crabtree within a short walk of Crabtree Valley Mall, Embassy Suites Raleigh-Crabtree is within 2 miles (3 km) of Shelley Lake Park. This 225-room, 3.5-star hotel has a restaurant, an indoor pool, and a fitness center.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Order from room service to satisfy your hunger without leaving your room, or meet other guests at the free daily manager's reception.


Rooms

The 225 accommodations feature living rooms. 49-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Sofa beds, microwaves, and refrigerators are other standard amenities.


Property features

Guests staying at Embassy Suites Raleigh-Crabtree enjoy an indoor pool, a fitness center, and WiFi in public areas. Transportation is made easy with a free area shuttle. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and dry cleaning/laundry. Additional amenities include conference space, a business center, and coffee/tea in a common area.

Room options

Room

1 King Bed | Sleeps 4

Suite, Accessible, Non Smoking

1 King Bed | Sleeps 4

Premium Suite

1 King Bed and 2 Double Beds | Sleeps 8

Suite, 1 King Bed, Corner

1 King Bed | Sleeps 4

Guest reviews for Embassy Suites Raleigh-Crabtree

Everyone (16) Business (1) Couples (7) Family (12) Other (1) Friends (3)
5
Everyone

By on Oct 15, 2020

Review comment responded on Oct 16, 2020

Thank you for your fantastic rating! We are pleased you chose Embassy Suites Raleigh - Crabtree for your time in the Raleigh area and even more glad that we exceeded your expectations. We look forward to having you as our guest again soon! Sachin Shourie, General Manager

2
Everyone

By on May 19, 2020

Review comment responded on May 20, 2020

Thank you for choosing our hotel for your stay. We were disheartened to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sachin Shourie, General Manager

4
Family Business Business

Closeness to Crabtree Mall, ease of getting on Glenwood Ave, like the suite, separated bedroom & living/den area.

By on Dec 13, 2019

Review comment responded on Dec 14, 2019

It is a pleasure to read your fantastic review of the Embassy Suites by Hilton Raleigh Crabtree. We are thrilled that you enjoyed our convenient location as well as your well-appointed room. On behalf of everyone here, we invite you to stay with us again the next time you visit our area. Sachin Shourie, General Manager

5
Friends

Great upgrades and service perks. The complimentary items were a plus too! Breakfast was great!

By on Nov 22, 2019

Review comment responded on Nov 23, 2019

It was a pleasure having you as our guest at Embassy Suites by Hilton Raleigh Crabtree. We strive daily to please our guests, and your feedback tells us we are meeting those goals. Thank you for mentioning our complimentary amenities and a delicious breakfast. We look forward to your return visit. Sachin Shourie, General Manager

5
Everyone

By on Aug 3, 2019

Review comment responded on Aug 4, 2019

It was a pleasure having you as our guest at Embassy Suites by Hilton Raleigh Crabtree. We strive daily to please our guests, and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sachin Shourie, General Manager

4
Everyone

By on Jul 27, 2019

Review comment responded on Jul 28, 2019

Thank you for staying with us and for your gracious rating. On behalf of all of us at Embassy Suites by Hilton Raleigh Crabtree, we would like to invite you for another outstanding visit. Sachin Shourie, General Manager

5
Partner Couples Family

Great, clean place. Check in was a breeze and although they had a lot of people staying there that night, there was a lot of attention to details.

By on Jun 30, 2019

Review comment responded on Jul 1, 2019

It is a pleasure to read your fantastic review of the Embassy Suites Raleigh - Crabtree. We are thrilled that you enjoyed our spotless property as well as our friendly service. On behalf of everyone here, we invite you to stay with us again the next time you visit our area. Sachin Shourie, General Manager

5
Business Business

I stay here every year when I return for business. Staff is super friendly and rooms are clean and comfortable.

By , from Bay city on Apr 26, 2019

Review comment responded on Apr 27, 2019

Thank you for making the Embassy Suites Raleigh - Crabtree your home away from home. We are delighted to know you loved our courteous associates and that you were impressed with our well-kept accommodations. We hope to be your hotel of choice everytime your business brings you back to the area. Sachin Shourie, General Manager

5
Everyone

The room is clean and the bed is very comfortable. I would recommend this hotel.

By on Mar 30, 2019

Review comment responded on Mar 30, 2019

Thank you for your fantastic review of Embassy Suites Raleigh - Crabtree. It is good to know you slept well in our comfortable bed and that you had a pleasant stay with us. We appreciate your recommendation and look forward to welcoming you again soon. Sachin Shourie, General Manager

5
Everyone

By on Mar 25, 2019

Review comment responded on Apr 6, 2019

Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Embassy Suites Raleigh - Crabtree, and we look forward to welcoming you back soon. Sachin Shourie, General Manager

Embassy Suites Raleigh-Crabtree

4700 Creedmoor Rd, Raleigh, NC 27612
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