Closeness to Crabtree Mall, ease of getting on Glenwood Ave, like the suite, separated bedroom & living/den area.
Great upgrades and service perks. The complimentary items were a plus too! Breakfast was great!
Great, clean place. Check in was a breeze and although they had a lot of people staying there that night, there was a lot of attention to details.
I stay here every year when I return for business. Staff is super friendly and rooms are clean and comfortable.
The room is clean and the bed is very comfortable. I would recommend this hotel.
Great room, breakfast, and convenient to shopping and shows.
It was a very cold weekend in Raleigh and the staff made sure that everyone was warm and comfortable. The evening happy hour staff was super nice and the early morning (6 am) breakfast crew amazing. The food is always terrific. We love this hotel and would highly recommend to others.
Nice large room with sitting area separate from bedroom with it's own TV. Huge bathroom, nice to have above average space in the room. Clean too. Microwave and small fridge came in handy.
We checked into this hotel in the Raleigh NC location around 4am. I made a reservation for my family and when we arrived we were greeted by a friendly face who helped us get settled. For a 1 night stay, we ended up switched Rooms 4 times. The first room we were assigned too, were greeted by a man sleeping in the couch, please remember it's 4am!. The 2nd room had an overwhelming mildew smell. The 3rd room also was occupied by another family. The last room wasn't the best but it was better than the rest. we The toilet was stopped up! Although The free breakfast was great
Orbitz took my reservation for a smoking king suite and confirmed it. Was surprised, disappointed and angry to learn there were no smoking rooms. False advertising.
We were visiting family in the area and needed a hotel nearby. We were very pleased with the size of our room and the amenities of the hotel.
This hotel was under construction and we were awakened by drilling directly above us at 8:00am Sunday morning, nice!
Although the hotel is currently undergoing a face lift, my stay was quite pleasant. I would stay there again. Pros: Friendly, courteous staff Manager's reception Breakfast was great Free shuttle service to the mall Proximity to the mall Spacious room Opportunities for Improvement: Indoor pool was not heated Pay a little more attention to details when cleaning restrooms I requested double beds online, but only a king size was available; it might be a good idea to remove the option when booking (especially on the discount websites) so that customers don't have expectations
when i book and paid for room, i made it clear that i need 2 beds, but when i checked in they had me for a king room, and they want me to pay more for a 2 bed room.
Located in Crabtree within a short walk of Crabtree Valley Mall, Embassy Suites Raleigh-Crabtree is within 2 miles (3 km) of Shelley Lake Park. This 225-room, 3.5-star hotel has a restaurant, an indoor pool, and a fitness center.
You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Order from room service to satisfy your hunger without leaving your room, or meet other guests at the free daily manager's reception.
The 225 accommodations feature living rooms. 49-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Sofa beds, microwaves, and refrigerators are other standard amenities.
Guests staying at Embassy Suites Raleigh-Crabtree enjoy an indoor pool, a fitness center, and WiFi in public areas. Transportation is made easy with a free area shuttle. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and dry cleaning/laundry. Additional amenities include conference space, a business center, and coffee/tea in a common area.
Thank you for choosing our hotel for your stay. We were disheartened to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sachin Shourie, General Manager
Closeness to Crabtree Mall, ease of getting on Glenwood Ave, like the suite, separated bedroom & living/den area.
It is a pleasure to read your fantastic review of the Embassy Suites by Hilton Raleigh Crabtree. We are thrilled that you enjoyed our convenient location as well as your well-appointed room. On behalf of everyone here, we invite you to stay with us again the next time you visit our area. Sachin Shourie, General Manager
Great upgrades and service perks. The complimentary items were a plus too! Breakfast was great!
It was a pleasure having you as our guest at Embassy Suites by Hilton Raleigh Crabtree. We strive daily to please our guests, and your feedback tells us we are meeting those goals. Thank you for mentioning our complimentary amenities and a delicious breakfast. We look forward to your return visit. Sachin Shourie, General Manager
It was a pleasure having you as our guest at Embassy Suites by Hilton Raleigh Crabtree. We strive daily to please our guests, and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sachin Shourie, General Manager
Thank you for staying with us and for your gracious rating. On behalf of all of us at Embassy Suites by Hilton Raleigh Crabtree, we would like to invite you for another outstanding visit. Sachin Shourie, General Manager
Great, clean place. Check in was a breeze and although they had a lot of people staying there that night, there was a lot of attention to details.
It is a pleasure to read your fantastic review of the Embassy Suites Raleigh - Crabtree. We are thrilled that you enjoyed our spotless property as well as our friendly service. On behalf of everyone here, we invite you to stay with us again the next time you visit our area. Sachin Shourie, General Manager
I stay here every year when I return for business. Staff is super friendly and rooms are clean and comfortable.
Thank you for making the Embassy Suites Raleigh - Crabtree your home away from home. We are delighted to know you loved our courteous associates and that you were impressed with our well-kept accommodations. We hope to be your hotel of choice everytime your business brings you back to the area. Sachin Shourie, General Manager
The room is clean and the bed is very comfortable. I would recommend this hotel.
Thank you for your fantastic review of Embassy Suites Raleigh - Crabtree. It is good to know you slept well in our comfortable bed and that you had a pleasant stay with us. We appreciate your recommendation and look forward to welcoming you again soon. Sachin Shourie, General Manager
Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Embassy Suites Raleigh - Crabtree, and we look forward to welcoming you back soon. Sachin Shourie, General Manager
Thank you for your fantastic rating! We are pleased you chose Embassy Suites Raleigh - Crabtree for your time in the Raleigh area and even more glad that we exceeded your expectations. We look forward to having you as our guest again soon! Sachin Shourie, General Manager