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Casa Santiago Hotel Boutique

3.5 star property
VIP Access

Choose dates to view prices

Photo gallery for Casa Santiago Hotel Boutique

Terrace/patio
Exterior
Business Room | Egyptian cotton sheets, premium bedding, down comforters, minibar
Reception
Exterior detail

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
Independencia #28, Col. Centro, Querétaro, QUE, 7600
  • Place, Plaza de Armas
    ‪2 min walk‬
  • Place, Zenea Garden
    ‪3 min walk‬
  • Place, Aqueduct of Santiago de Querétaro
    ‪15 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪49 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Business Room

Business Room | Egyptian cotton sheets, premium bedding, down comforters, minibar

Business Room

9.0 out of 10
Wonderful
(4 reviews)
  • 102 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room | Egyptian cotton sheets, premium bedding, down comforters, minibar

Standard Room

9.4 out of 10
Exceptional
(12 reviews)
  • 154 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Room

Luxury Room | Egyptian cotton sheets, premium bedding, down comforters, minibar

Luxury Room

10.0 out of 10
Exceptional
(6 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room

Deluxe Room | Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Room

8.8 out of 10
Excellent
(8 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Querétaro

Located in Downtown Querétaro, Casa Santiago Hotel Boutique is next to Querétaro Regional Museum and San Francisco Temple. This 19-room, 3.5-star hotel has a restaurant along with conveniences like a full-service spa and free in-room WiFi.

What's nearby

  • Plaza de Armas - 2 min walk - 0.1 miles
  • Zenea Garden - 3 min walk - 0.2 miles
  • Querétaro Cathedral - 9 min walk - 0.5 miles
  • Alameda Hidalgo Park - 10 min walk - 0.6 miles
  • Aqueduct of Santiago de Querétaro - 15 min walk - 0.8 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 38 min drive

Restaurants

  • ‪El Mesón de Chucho El Roto - ‬4 min walk
  • ‪Hank's Querétaro - ‬2 min walk
  • ‪Restaurante 1810 - ‬4 min walk
  • ‪Gorditas Del Portal - ‬2 min walk
  • ‪La Fábrica de Chocolate - ‬2 min walk

About this property

Casa Santiago Hotel Boutique

Guests of Casa Santiago Hotel Boutique enjoy features like a full-service spa, free WiFi in public areas, and spa services. Front-desk staff can assist with luggage storage, concierge services, and securing valuables. Other amenities at this spa hotel include a meeting room, a terrace, and laundry facilities.
Guests can expect free WiFi and Smart TVs with satellite channels and Netflix. Beds sport Egyptian cotton sheets and pillow menus. Other amenities include iPod docks, minibars, and free local calls.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Santiago. Services include hot stone massages and sports massages. The spa is open daily.

Similar properties

Terrace/patio
Hotel Patio Santiago
Downtown Querétaro
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 505 reviews
$103 nightly
The price is $123
May 11 - May 12
Total with taxes and fees
Hotel Patio Santiago

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 310 for adults and MXN 280 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Art gallery
  • Designer stores
  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Hot stone massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Shower
  • Towels provided

Entertainment

  • iPod dock
  • Netflix
  • Smart TV with satellite channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for MXN 850 per pet, per day
  • Dogs only
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 310 for adults and MXN 280 for children
  • Pet fee: MXN 850 per pet, per day
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Casa Santiago Queretaro
Casa Santiago Hotel Boutique Hotel
Casa Santiago Hotel Boutique Querétaro
Casa Santiago Hotel Boutique Hotel Querétaro

Frequently asked questions

Are free cancellation options available at Casa Santiago Hotel Boutique?

Casa Santiago Hotel Boutique provides free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Casa Santiago Hotel Boutique?

As of May 4, 2026, prices found for a 1-night stay for 2 adults at Casa Santiago Hotel Boutique on May 14, 2026 start from $131, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Casa Santiago Hotel Boutique?

This hotel is situated in Downtown Querétaro, just steps from Querétaro Regional Museum and Government Palace, and within a short walk of Plaza de Armas. You'll also find Aqueduct of Santiago de Querétaro and Corregidora Stadium within a short drive.

Is parking available on site at Casa Santiago Hotel Boutique?

No, there isn't parking at this hotel.

Is there a spa at Casa Santiago Hotel Boutique?

Spa Santiago is the hotel's full-service spa and services include hot stone massages.

Does Casa Santiago Hotel Boutique include a casino at the property?

No, Casa Santiago Hotel Boutique doesn't have a casino.

Is there an indoor pool at Casa Santiago Hotel Boutique?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Casa Santiago Hotel Boutique?

There are many amenities for couples at this hotel, including champagne service as well as a restaurant and couples/private dining.

Does Casa Santiago Hotel Boutique have a hot tub?

No, this hotel doesn't have a spa tub.

Does Casa Santiago Hotel Boutique have a restaurant that serves breakfast?

Yes, Casa Santiago Hotel Boutique serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does Casa Santiago Hotel Boutique allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Casa Santiago Hotel Boutique for a fee of MXN 850 per pet, per day.

Does Casa Santiago Hotel Boutique have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Casa Santiago Hotel Boutique?

The closest major airport to Casa Santiago Hotel Boutique is Queretaro Intl. Airport (QRO), which is 20.8 mi away (38 minutes by car).

Are there rooms with balconies that I can book at Casa Santiago Hotel Boutique?

No, there aren't any guestrooms with balconies at Casa Santiago Hotel Boutique.

Casa Santiago Hotel Boutique Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 184 out of 236 reviews
Rating 8 - Good. 31 out of 236 reviews
Rating 6 - Okay. 12 out of 236 reviews
Rating 4 - Poor. 4 out of 236 reviews
Rating 2 - Terrible. 5 out of 236 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Shayla

Liked: Cleanliness, staff & service, amenities
Clean & comfortable room. Perfect location. Staff was friendly. Helped us out with parking!
Stayed 2 nights in Jan 2026

4/10 Poor

Yolanda

Traveled with partner, Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Las instalaciones están bien! La ubicación excelente!! Solo un pequeño detalle que no me dejó darle las 5 estrellas! Al llegar nos instalamos y después nos salimos a caminar y al regresar nos dimos cuenta que el refrigerador no funcionaba!! Por lo que al día siguiente se lo comentamos al recepcionista y dijo que lo iban a checar pero nunca lo hicieron! Y eso es algo que no debería de pasar ya que la mayoría de los turistas al regresar a descansar nos llevamos algo para tomar y pues queremos que estén frías las bebidas que compramos!!
Stayed 3 nights in Jan 2026

10/10 Excellent

Natalia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lovely stay at Casa Santiago. The rooftop restaurant had delicious food with a great view. It was conveniently located near restaurant and coffee shops.
Stayed 1 night in Jan 2026

10/10 Excellent

Elva JANET TORRES Janet

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nos encantó el lugar, centrico, seguro y limpió y el personal muy atento. Me hubiese gustado que tuvieran secadora en el baño. Gracias
Stayed 6 nights in Jan 2026

2/10 Terrible

Yadira

Liked: Cleanliness
While the room and the hotel was fine, there was a very loud noise coming from above the room and it keep me awake at night.
Stayed 1 night in Dec 2025

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Limpio , excelente servicio y ubicación. Aquí regreso seguramente.
Stayed 2 nights in Jan 2026

10/10 Excellent

Silvia

Stayed 1 night in Jan 2026

10/10 Excellent

Alejandro

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio, instalaciones y ubicación.
Stayed 1 night in Jan 2026

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the center and close to many cafes and other restaurants. Also very close to an artisan art alley (good for souvenirs)
Stayed 1 night in Jan 2026

10/10 Excellent

Cristian

Stayed 1 night in Jan 2026

8/10 Good

joshua

Stayed 3 nights in Dec 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel’s decor is beautiful, the staff are friendly and helpful. The room is spacious, the bed is comfortable and the location is excellent
Stayed 2 nights in Dec 2025

10/10 Excellent

Hector

Liked: Cleanliness, property conditions & facilities
Excelente
Stayed 1 night in Dec 2025

10/10 Excellent

Jose

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Cesar

Stayed 1 night in Dec 2025

10/10 Excellent

Jose, Guatemala

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Great hotel
Stayed 1 night in Nov 2025

6/10 Okay

Jessica

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The hotel had a strange banging noise at night, almost like a pipe hitting the wall. It was pretty distracting and made it hard to sleep. The worst part is that the front desk already knew about this issue and never mentioned it. Aside from that, the room was nice enough and the hotel was in a great location.
Stayed 2 nights in Nov 2025

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities
Place was very nice and clean, only downside is the walls are a bit thin and you can practically hear everything. But if you’re a heavy sleeper you should have no issue. I would stay here again.
Stayed 6 nights in Nov 2025

8/10 Good

Estefany

Stayed 3 nights in Nov 2025

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and accommodating! Felt 100% safe the whole time!
Stayed 2 nights in Oct 2025

6/10 Okay

liz

Traveled with family
Liked: Cleanliness, property conditions & facilities
I loved that the property was close to everything. However, when I arrived, the hotel host was busy chatting with the onsite restaurant staff. Even after greeting us, she mentioned she wasn’t ready to check us in and had to finish other tasks first. We also noticed that the bathroom windows didn’t lock. When I asked about it, I was told they were all broken and not to worry because there were cameras on the property. That didn’t make me feel very secure. Lastly, the on-site restaurant was a huge disappointment—save your money and time. Overall, not the best first impression. 0/5 stars
Stayed 2 nights in Oct 2025

10/10 Excellent

edgar

Stayed 1 night in Oct 2025

10/10 Excellent

Marco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in Centro Historico within walking distance to many plazas, churches, restaurants and other attractions. We felt safe and comfortable. The staff was wonderful and helpful. The room was small but big enough for my wife and I. The water pressure in the shower was low but it's a good method to conserve water. The curtains in the unit where we stayed did not give enough privacy. If we're are in Queretaro again we would stay here again.
Stayed 4 nights in Sep 2025

6/10 Okay

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Very hot rooms. Little ventilation. L
Stayed 3 nights in Jun 2025

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

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