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Staybridge Suites Queretaro

3.0 out of 5.0

Recent guest reviews

Breakfast is very bad. I had to eat on a table with other people's dirty plates because there was nobody there to clean. Water from the shower went out all the way to the BED! Bathroom sink was clogged. Light bulbs were not working. Plus I did not get the room I had reserved. I made reservations for a 2 room suite and they gave me 2 separate rooms. My problem is I was traveling with my family (3 young children) so I could not let them by themselves in another room. Rooms are very outdated. The only good thing is the people on the front desk are very friendly and kind. However that is not enough. And they gave me a 50% discount for the inconvenience of giving me the wrong room.

Clean, new small apts. that take dogs...good restaurants next door to both. Reasonably priced, great free breakfast buffet. Washing machines and dryers available at no charge. Very welcoming caring staff...Ricardo in Queretaro. Place for dog to run and play.

The room was pretty small, the beds are comfortable the kitchen is small also and the living is so tiny. Every thing was clean. I've been in a couple staybridge hotels and the rooms were huge compared with this one. The location is good( if you're driving trough the state, not if you're visiting the city)

very happy with our stay. rooms have full kitchen. bed was soft, pillow great, everything clean, staff very friendly. Happy hour is nice touch and breakfast include all for the same price is awesome. Pool area is very nice. Location next to shopping and lots of places to eat and next to the highway are all great.

We stayed here for a school basketball tournament, the hotel hosted teams from 4 different schools, and even though the hotel was filled at full capacity it functioned well. The rooms were not made until late in the day (around mid day) but this was understandable because it was really full. The rooms are well positioned so that we didn't hear much noise from the other guests. The rooms were clean when we arrived but then the daily service wasn't that excellent. They serve complete breakfast included in the price which was really good and complete. It is located 5 minutes from a beautiful shopping center with very good stores. It has a full basketball court and a very nice size pool.

This is a middle class service and instalations hotel. The matress and pillows feel cheap. Breakfast is really bad. 2 of the gym's machines are out of order and is INSIDE THE LAUNDRY ROOM! You can hear other people's conversations from next door rooms.

After staying at Staybridge Suites franchise in 3 US cities that I liked and enjoyed very much (I stayed once at Dallas for 3 months), I was expecting the same nice service on this hotel. Unfortunately it was not as expected. The room ammenities are absent or broken --or stolen-- some kitchen utencils are missing, the bathroom fan doesn't work, and because the windows are sealed (yes, you cannot open a window!) the ventilation of the room was very bad. The hotel was full, but the management of this hotel didn't take precautions to have enough tables at the restaurant for breakfast, got crowded and ran out of food!. My doorkey got blocked by system and the frontdesk staff said it was my fault because of the way I put it in my wallet, on both keys? I used to like this hotel chain, not so much this time.

Stayed here on a Business Trip with my Wife and brought my Dog. Very accommodating for our situation. Has a great breakfast, nightly dinner provided throughout the week. Movies and Books available to use along with business center amenities. Wonderful Pool area with covered seating and grills, multi-purpose sports area all enclosed and safe with a Pet Relief Area with even toys for your pets to play with. Great Rooms with full kitchens, spacious bedrooms and bathrooms with separate seating areas. Walking distance to Antea Lifestyle Mall (The Biggest Mall in Mexico). Great Stay!!!

This hotel provides basic accommodations, principally for business travelers. Pretty far from the city center, it is located on an arterial road which permits leaving only in one direction, which then necessitates using a fairly long drive-around and a couple of clover leafs to get to the restaurants and shopping nearby. (This is a problem for all of the hotels in the area.) Hotel does not have a restaurant, though it does provide a reasonable breakfast. Rooms are comfortable, clean and well maintained.

The WI-fi is unreliable and slow. The laundry machines don't work half of the time. Important for when you have to stay for an extended period: there are only 2 English language TV channels, one of them CNN, which repeats itself all day long and a movie channel which shows the same movies for days on end. No restaurants within easy walking distance after a long day on the job. The thermostat shuts airco off during the night. No, not the best choice for longer stays

Carretera San Luis Queretaro, 10685 Queretaro QRO

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Located in Jurica within a short walk of Antea Lifestyle Center, Staybridge Suites Queretaro is within a mile (2 km) of Urban Center Shopping Mall. This 3-star hotel has 135 guestrooms and offers an outdoor pool, a 24-hour fitness center, and free in-room WiFi. It's in central Queretaro and also 1.1 mi (1.8 km) from Uptown Center.


Start your day off right with a free buffet breakfast. This hotel has a restaurant where you can enjoy a bite to eat.


All 135 air-conditioned accommodations feature kitchens and space to spread out with living rooms and dining areas. Guests can expect to find free WiFi and wired Internet, plus LED TVs with cable channels and DVD players. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Coffee makers, free local calls, and free bottled water are other standard amenities. Limited housekeeping is available.

Property features

At Staybridge Suites Queretaro, guests enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). The front desk has multilingual staff that can help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include 2 meeting rooms, a 24-hour business center, and a computer station.

Reviews from Trip Advisor

Trip Advisor aggregated rating

69.0% of guests recommend this hotel

Total of 59 reviews