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Hotel San Agustin

2.0 star property
Hotel with a 24-hour front desk, near Aqueduct of Santiago de Querétaro

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Photo gallery for Hotel San Agustin

Basic Double Room | Laptop workspace, iron/ironing board, free WiFi, bed sheets
Front of property
Shower, towels, soap, shampoo
Front of property
Exterior

Reviews

6.0 out of 10

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
12 Calle José María Pino Suárez Centro, Queretaro, QUE, 76000
  • Place, Zenea Garden
    ‪3 min walk‬
  • Place, Plaza de Armas
    ‪5 min walk‬
  • Place, Querétaro Cathedral
    ‪7 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪29 min drive‬

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About the neighborhood

Querétaro

Located in Downtown Querétaro, Hotel San Agustin is next to Temple of San Agustin and Querétaro Museum of Art. This 42-room hotel welcomes guests with conveniences like free in-room WiFi, express check-in, and a 24-hour front desk.

What's nearby

  • Zenea Garden - 3 min walk - 0.2 miles
  • Plaza de Armas - 5 min walk - 0.3 miles
  • Querétaro Cathedral - 7 min walk - 0.4 miles
  • Alameda Hidalgo Park - 12 min walk - 0.7 miles
  • Aqueduct of Santiago de Querétaro - 19 min walk - 1.0 mile

Getting around

  • Queretaro Intl. Airport (QRO) - 37 min drive

Restaurants

  • ‪Hank's Querétaro - ‬3 min walk
  • ‪Restaurante La Llave - ‬4 min walk
  • ‪Tikua Sur Este - ‬1 min walk
  • ‪Gorditas Los Pinos - ‬1 min walk
  • ‪La Casa de la Marquesa - ‬3 min walk

About this property

Hotel San Agustin

Hotel with a 24-hour front desk, near Aqueduct of Santiago de Querétaro
Guests of Hotel San Agustin enjoy access to free WiFi in public areas, microwave in a common area, and refrigerator in a common area. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations. Additional amenities include express check-in, local meal delivery service, and a water dispenser.
Guests can expect free WiFi and 42-inch flat-screen TVs. Other amenities include free international calls, free long-distance calls, and free local calls. Change of towels is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Meal delivery service

More

  • Ceiling fan
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Printer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel San Agustin
Hotel San Agustin Hotel
Hotel San Agustin Queretaro
Hotel San Agustin Hotel Queretaro

Frequently asked questions

What is there to do near Hotel San Agustin ?

This hotel is situated in Downtown Querétaro, just steps from Zenea Garden and Querétaro Museum of Art, and within a short walk of Plaza de Armas. You'll also find Aqueduct of Santiago de Querétaro and Alameda Hidalgo Park less than a mile away.

Will I be able to park at Hotel San Agustin ?

No, there isn't parking at this hotel.

Does Hotel San Agustin feature a casino?

No, Hotel San Agustin doesn't have a casino.

Will I find an indoor pool at Hotel San Agustin ?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel San Agustin ?

Couples staying at this hotel will value amenities like a meal delivery service, city views in some guestrooms, as well as a 24-hour front desk.

Are there hot tubs at Hotel San Agustin ?

No, this hotel doesn't have a spa tub.

Does Hotel San Agustin feature a restaurant that includes a breakfast menu?

No, Hotel San Agustin doesn't have a restaurant that serves breakfast.

Will Hotel San Agustin allow pets to stay free of charge?

No, pets aren't allowed at Hotel San Agustin .

Does Hotel San Agustin have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel San Agustin ?

The closest major airport to Hotel San Agustin is Queretaro Intl. Airport (QRO), which is 20.8 mi away (37 minutes by car).

Are there rooms with balconies at Hotel San Agustin ?

No, there aren't any guestrooms with balconies at Hotel San Agustin .

Reviews

Hotel San Agustin Reviews

6.0

7.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 1 out of 8 reviews
Rating 8 - Good. 2 out of 8 reviews
Rating 6 - Okay. 3 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 2 out of 8 reviews

Reviews

2/10 Terrible

Eric Rodrigo

Pague la reservación y cuando llegué me dijeron que no había habitaciones, todo con una actitud déspota y despreocupada
Stayed 1 night in Oct 2025

6/10 Okay

CITLALI

Liked: Staff & service
Disliked: Amenities
Recomendable para casos express
Stayed 2 nights in Oct 2025

2/10 Terrible

Sara

Stayed 1 night in Oct 2025

10/10 Excellent

Bere

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es accesible, buena relación calidad precio, el personal en turno fue atento y amable, cumple con lo necesario para llegar a dormir, estaba limpio y cómodo
Stayed 1 night in Oct 2025

6/10 Okay

Odalis Azeneth

Traveled with family
Disliked: Room comfort
La habitación es pequeña, pero por el precio es entendible, pero la cama tenía cabellos y un pasador entre las sábanas y las almohadas
Stayed 2 nights in Sep 2025

8/10 Good

Ximena

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Buen hotel, cómodo y bonito. Si facturan !!
Stayed 1 night in Jun 2025

6/10 Okay

Eibii

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
El agua caliente en el último piso, tarde casi 10 min en salir, es mucho el desperdicio de agua y la presión es baja.
Stayed 5 nights in May 2025

8/10 Good

Javier

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiene buen servicio y está muy bien ubicada, pero hay que saber que no tiene aire acondicionado, es mejor quedarse en temporada de otoño e invierno
Stayed 1 night in May 2025