I arrived late to the hotel and was able to check in with no hassle.
Nice hotel and installations, the staff was very friendly and hepful. Very well appointed room, huge tv, very nice bathroom. The only issue was with room cleaness, but frontdesk resolved the issue with a smile, great service! This is why we rather spend vacations in Mexico, great and very friendly service! BTW, all our requests were promptly resolved.
The facilities are very good and being a well know chain in Mexico it delivers. wifi works ok and pool was cold but nice. excellent buffet for breakfast and parking was included. Sadly they charge for coffee in the room but that is common. recommended and well located for such a busy city
Amazing hotel and excelent location. Only thing you need to do is pay with pesos. Te y tried to give us a rate of 18.00 pesos to a dollar. Crazy, come prepared to pay with pesos! Besides that, everything was amazing
Everyone was very nice at the hotel, great customer service, I love the room where I stayed.
It was a great hotel great service. Close to downtown. The rooms are awesome too.
I went for a golf game and stayed overnight not much time spent at the hotel but it was located perfectly , staff was very friendly , rooms were spacious , bathroom were good . Over much better than crown plaza where I had previously stayed , will definitely come back to fiesta Americana
Great location but expensive and ordinary. Booking said free internet but had to argue to get it. Nicer hotels for less money nearby.
Grand Fiesta Americana Queretaro places you next to Centro Histórico and Plaza del Parque Shopping Mall. This 173-room, 4.5-star hotel has an outdoor pool along with free in-room WiFi and free self parking.
Sit down for a leisurely bite to eat at the onsite family restaurant, or enjoy a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. Buffet breakfast is offered for a fee each morning from 6:30 AM to noon.
All 173 air-conditioned rooms feature minibars, coffee makers, and free bottled water. Guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Laptop-compatible safes, phones, and desks are other standard amenities.
Grand Fiesta Americana Queretaro features an outdoor pool, a children's pool, and a fitness center. You can put free parking to good use if you drive. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and tours or tickets. Other amenities at this luxury hotel include a spa tub, free WiFi in public areas, and conference space.
I arrived late to the hotel and was able to check in with no hassle.
Nice hotel and installations, the staff was very friendly and hepful. Very well appointed room, huge tv, very nice bathroom. The only issue was with room cleaness, but frontdesk resolved the issue with a smile, great service! This is why we rather spend vacations in Mexico, great and very friendly service! BTW, all our requests were promptly resolved.
The facilities are very good and being a well know chain in Mexico it delivers. wifi works ok and pool was cold but nice. excellent buffet for breakfast and parking was included. Sadly they charge for coffee in the room but that is common. recommended and well located for such a busy city
Amazing hotel and excelent location. Only thing you need to do is pay with pesos. Te y tried to give us a rate of 18.00 pesos to a dollar. Crazy, come prepared to pay with pesos! Besides that, everything was amazing
Everyone was very nice at the hotel, great customer service, I love the room where I stayed.
It was a great hotel great service. Close to downtown. The rooms are awesome too.
I went for a golf game and stayed overnight not much time spent at the hotel but it was located perfectly , staff was very friendly , rooms were spacious , bathroom were good . Over much better than crown plaza where I had previously stayed , will definitely come back to fiesta Americana
Great location but expensive and ordinary. Booking said free internet but had to argue to get it. Nicer hotels for less money nearby.
