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Recent guest reviews

Very disappointed with front desk manager, whenever I booked the resort was advertised as “Now Amber ALL INCLUSIVE” and when I arrived it was breakfast only and wanted me to pay extra per person per day for all inclusive and they did not bother to work with me. This was my second time staying at this resort because the first time we stayed we were very pleased with everything and recommended this place to many friends but for sure I will not stay there anymore, I do not recommend it.

Really great property - nice food, views, great location and staff. Beach is quite rocky, so not as easy ro enter the ocean. Overall would be back again. The only thing that spoiled the week was the owner’s daughter’s wedding. Big crowd which led to certain locations not accessible for customers (like outside area of the lunch/breakfast restaurant - incredibly rude during COVID!) and the guests were quite rude too - many refused to wear masks and cut the lines for food/elevators openly citing their being “rich” and connected to the owner, breaking various COVID-related hotel policies.

Secrets side is better . service at now is horrendous. Begging for drinks and service for 6 days.. They need more employees obviously. Bar closes at 6 pm so no pool beach drinking unless u go all the way to the lobby. Check in feels like time share like pitches for excurisons and bla bla. House keeping kept knocking even when do not disturb is on. Woke us up 3 times on 3 occassions. The preferred is not.worth it during covid. No perks. Bar sucks. No snacks or whatever they offer. Just angry employees who could care less for you after you say no to excursions and spas. . rooms are clean and nice . buy water shoes because beach is rocky. Food is incredible

Al most were find to me by they can be better like they can check in faster by the gate they let me wait al most 45 minutes to go in to the property because they had an other cars check in for first time I had 2 days alredy in there, and an other things but not bad I could recommend it.

like the pool area and beach access and the dining options for dinner. also liked the idea of no wrist band and unlimited towels at the pool

There was so much to do with the activities and shows. Great time!

Loved the resort-staff exceptional in trying to make stay memorable. What fell a bit short-packed lounges during rain and staff felt helpless in trying to find extra seating. Families would “ save” seating for members that weren’t even there. This was also true for Pool and beach area. A family member would save seating sometimes complete rows by placing towels and claiming area. Made it difficult to find poolside or beachside seating for an iconic couple. Felt resort should address issue of “saving” seating for family that isn’t even there.

liked the restaurants and the pools,the service staff were excellent

food was good. I liked not having to make reservations to eat at an all inclusive resort. (one exception to this for one restaurant). I liked the casual dress code I find it extremely stupid to have to dress up to eat while in a tropical (warm) location while I am on vacation. Thank you Now Amber for not requiring that.

David Alfaro Siqueiros No.164-A lote B Puerto Vallarta JAL

Hotel highlights

  • Free buffet breakfast
  • Free valet and self parking
  • Onsite dining
  • Spa

Located in South Hotel Zone, Now Amber Puerto Vallarta Resort & Spa - All Inclusive is within 2 miles (3 km) of popular attractions such as Malecon and Cruise Ship Terminal. This 327-room, 4.5-star resort welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and a casino.


Dining

Start your day off right with a free buffet breakfast, served each morning from 7:00 AM to 11:30 AM. Enjoy the garden views at Carnival, one of 5 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café.


Rooms

All 327 rooms feature furnished balconies, iPod docks, and free newspapers. Guests can expect 32-inch plasma TVs with satellite channels and DVD players. Beds are dressed in premium bedding and bathrooms offer jetted tubs, hair dryers, and free toiletries. Free bottled water, laptop-compatible safes, and phones are other standard amenities.


Property features

Now Amber Puerto Vallarta Resort & Spa - All Inclusive features a full-service spa, 3 outdoor pools, and a casino. Free valet and self parking are available, and there's also an airport shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this beach resort include a children's pool, a fitness center, and 2 spa tubs.

Room options

Junior Suite Ocean View, 2 Double Beds

2 Double Beds | Sleeps 4

Preferred Club Jr. Suite Garden View, 1 King Bed

1 King Bed | Sleeps 3

Junior Suite Swimout 1 King Bed

1 King Bed | Sleeps 3

Junior Suite Ocean View, 1 King Bed

1 King Bed | Sleeps 3

Guest reviews for Now Amber Puerto Vallarta Resort & Spa - All Inclusive

Everyone (35) Couples (32) Family (30) Friends (6) Other (1)
1
Friends

Very disappointed with front desk manager, whenever I booked the resort was advertised as “Now Amber ALL INCLUSIVE” and when I arrived it was breakfast only and wanted me to pay extra per person per day for all inclusive and they did not bother to work with me. This was my second time staying at this resort because the first time we stayed we were very pleased with everything and recommended this place to many friends but for sure I will not stay there anymore, I do not recommend it.

By on Mar 28, 2021

Review comment responded on Mar 30, 2021

thanks for feedback, we apologize and take your comments or improve our service.

4
Everyone

By on Feb 26, 2021

Review comment responded on Mar 29, 2021

thank you very much your visit and feedback!

4
Partner Couples

Really great property - nice food, views, great location and staff. Beach is quite rocky, so not as easy ro enter the ocean. Overall would be back again. The only thing that spoiled the week was the owner’s daughter’s wedding. Big crowd which led to certain locations not accessible for customers (like outside area of the lunch/breakfast restaurant - incredibly rude during COVID!) and the guests were quite rude too - many refused to wear masks and cut the lines for food/elevators openly citing their being “rich” and connected to the owner, breaking various COVID-related hotel policies.

By , from San Francisco on Dec 10, 2020

4
Everyone

By on Nov 24, 2020

5
Everyone

By on Nov 23, 2020

4
Everyone

By on Oct 31, 2020

3
Partner Couples

Secrets side is better . service at now is horrendous. Begging for drinks and service for 6 days.. They need more employees obviously. Bar closes at 6 pm so no pool beach drinking unless u go all the way to the lobby. Check in feels like time share like pitches for excurisons and bla bla. House keeping kept knocking even when do not disturb is on. Woke us up 3 times on 3 occassions. The preferred is not.worth it during covid. No perks. Bar sucks. No snacks or whatever they offer. Just angry employees who could care less for you after you say no to excursions and spas. . rooms are clean and nice . buy water shoes because beach is rocky. Food is incredible

By , from Chicago on Oct 17, 2020

4
Family Family

Al most were find to me by they can be better like they can check in faster by the gate they let me wait al most 45 minutes to go in to the property because they had an other cars check in for first time I had 2 days alredy in there, and an other things but not bad I could recommend it.

By , from Illinois. on Aug 1, 2020

5
Partner Couples

like the pool area and beach access and the dining options for dinner. also liked the idea of no wrist band and unlimited towels at the pool

By , from vancouver canada on Feb 8, 2020

5
Family with small children

There was so much to do with the activities and shows. Great time!

By on Jan 17, 2020

Now Amber Puerto Vallarta Resort & Spa - All Inclusive

David Alfaro Siqueiros No.164-A lote B, Puerto Vallarta, JAL 48333
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