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Now Amber Puerto Vallarta Resort & Spa - All Inclusive

4.5 out of 5.0

Recent guest reviews

Good and clean hotel. service was not great. It took forever to bring drinks and other stuffs

Hotel and staff are great. Food is ok. Bordeaux is best restaurant

The hotel was excellent in many ways. Room service was great. Security was present when ever vendors went near you. The Food presentation was excellent, so it was disappointing when the food did not live up to its looks. I would surely recommend to any one of my friends, It was a great experience.

Girls trip, 4 of us in our early 40's. Good was great, drinks were yummy! Loved everything except the air conditioning and lighting in the bath room. Could not keep a/c on and couldn't see anything when getting ready in bathroom. overall a marvelous resort in a great location!

The experience was very pleasant and the hotel views were breathtaking. The rooms were very basic although the Jacuzzi tub outside made up for that.

Beautiful resort, fabulous location and exceptional staff. We had the best experience ever. I would highly recommend it.

they went out of their way to make us feel special. Everyone should be able to take a vacation there.

I really liked this hotel. Everything was perfect. I will be back soon.

Room was decent, didn't smell very good- always really musty. Food exceeded my expectations, with seafood and fresh fruit available. Very very disappointed in the loud almost techno music that drowned out all sounds of the ocean and children. By the second day that could almost constitute torture. Ruined the experience. Also, on the website it quite clearly states there is snorkeling on-site (which is why we chose Now Amber) and there is NONE. We complained the first day, and were told that they lie to get people to book.

would love to visit this hotel again in mexico,there are some time share sales Rep keep checking around with you,otherwise its pretty good place to relax... and i gotta mention this dinner : " Bordeaux " - we have a group of 15 friends and families vacation, and this Dinner the service and food quality & wine selections is out standing, thanks again for serving us

Overall it was excellente the beach bar service could do a bit better though

We had such a great time at Now Amber. The staff was friendly and attentive (especially the entertainment team), the bars we're well staffed & stocked, the restaurants were amazing (especially Capers, Tamarindo, and Hitatsu) and the proximity to both downtown and the marina made it easy to walk around and explore. Our room was really beautiful & had a gorgeous ocean view. The ONLY negative experience we had was upon arrival when they wouldn't give us our room keys until we'd talked to a representative who wanted to convince us to go to a timeshare presentation. The employee was really pushy about it, even saying at one point Just play the game and I get my commission. That was pretty upsetting, but fortunately everything else after that made up for it. It was definitely hard to leave the resort on our last day to come home.

Had a great time and took advantage of many of the excursions offered! Only drawback was that we did not stay longer!

Amazing trip....hotel was extremely nice, service,staff everything. The city was very safe ( you hear all the bad things that happen in Mexico) not at any moment did we feel unsafe or scared. If you aren't sure, go.... You will love it...........

My Wife purchased this vacation as a Birthday surprise for me. Although she had never been to Mexico, she booked this location (City) on a recommendation. We have traveled abroad before and we like to explore outside of the resorts. This is NOT an exploratory area. The concierge called for a car as requested and we asked to go to the Market/Shopping area. We were dropped off in an old neighborhood near a closed port. No one was moving or stirring until they noticed 2 tourists walking alone. We walked and paid a car double to drop us off, but would drive us to the resort. We had to walk at least a mile from where he left us. Do not leave the resort!

Great trip planning on going there again this year.

We had an amazing trip at Now Amber. I have never spent so much time in a pool in my life - hours! The water was the perfect temperature and the wait staff were amazing. We had delicious food and it was a great time. We would return for sure!

We requested for 2 adjourning rooms for our trip. I have called multiple times prior to the trip but they could not honor our request until the third night. (First night our rooms were on 2 separate floors and the second night they put us in side-by-side rooms but not adjourning. Overall the resort was great. We just wished they were able to fulfill on the rooms when we first arrived.

If you can afford this hotel go , this hotel was great . the food and drinks, get the swim out room if you can ,there is a private pool for six rooms only. we will try and go back next year

One of the best, most relaxing vacations ever! Everything was smooth from checking in to daily calls to the room whether we needed anything. Now Amber is really focused on customer service and ensuring that their guests are enjoying their stay. The weather was perfect, the pool was warm and alcohol (top shelf liquor) kept flowing. One suggestion is that there's no night life in the hotel, the Disco was mostly empty and closed pretty early. Overall, amazing New Years vacation.

David Alfaro Siqueiros No.164-A lote B Puerto Vallarta JAL

Hotel highlights

  • Free breakfast
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Located in Las Glorias, Now Amber Puerto Vallarta Resort & Spa - All Inclusive is within a mile (2 km) of sights such as La Isla and Teatro Vallarta. This 327-room, 4.5-star resort welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and 5 restaurants. On the beach, it's also near Malecon and Bay of Banderas.


Dining

Free breakfast is included with your stay. There are multiple options for onsite dining with 5 restaurants, including Carnival, which has garden views. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.


Rooms

The 327 air-conditioned accommodations feature balconies and afford space to spread out with dining areas. Guests can expect to find free WiFi and 32-inch plasma TVs with satellite channels and DVD players. Beds are dressed in premium bedding and bathrooms offer jetted tubs, hair dryers, and free toiletries. Other standard amenities include free minibar items, iPod docks, and coffee makers.


Property features

Guests of Now Amber Puerto Vallarta Resort & Spa - All Inclusive have access to a full-service spa, 3 outdoor pools, and a nightclub. Free valet parking is included with your stay. A multilingual staff is on hand to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this all-inclusive resort include a children's pool, a fitness center, and 2 spa tubs.

Room options

Jr. Suite with Jacuzzi king bed

King 1 | Sleeps 3

Junior Suite Ocean View, 1 King Bed

King 1 | Sleeps 3

Junior Suite Swimout 1 King Bed

King 1 | Sleeps 3

Preferred Club Jr. Suite Garden View, 1 King Bed

King 1 | Sleeps 3

Guest reviews for Now Amber Puerto Vallarta Resort & Spa - All Inclusive

Everyone (9) Couples (34) Family (26) Friends (8) Other (5)
4
Everyone

Good and clean hotel. service was not great. It took forever to bring drinks and other stuffs

By on May 20, 2017

Review comment responded on Jun 16, 2017

Dear Anonymous We value your detailed suggestions as our guest’s feedback is truly important for us and we will consciously revise your remarks. With this said, we look forward to have the opportunity of hosting you back on a renewed opportunity to redeem your confidence our resort and service. Cordially, César Vega Social Media Coordinator EConcierge

4

great hotel- ok food

Everyone

Hotel and staff are great. Food is ok. Bordeaux is best restaurant

By on May 15, 2017

Review comment responded on Jun 16, 2017

Dear Anonymous Thank you for your 4* reviewed and we hope to werlcome you in a near future Cordially, Cesar Vega Social Media Coordinator

4
Families

The hotel was excellent in many ways. Room service was great. Security was present when ever vendors went near you. The Food presentation was excellent, so it was disappointing when the food did not live up to its looks. I would surely recommend to any one of my friends, It was a great experience.

By , from Las Vegas on Mar 28, 2017

Review comment responded on Apr 11, 2017

Dear Lavonne Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Now Amber Puerto Vallarta I was delighted that you’ve enjoyed all the details we take pride in offering our guests. As are our regular practice, we’ve been happy to share your lovely remarks to our team who take so much pride in ensuring that all of our guests only receive the very best in service. I look forward to have the pleasure of having you back home in the near future. Cordially, César Vega Social Media Coordinator EConcierge

5

wonderful resort

Everyone

Girls trip, 4 of us in our early 40's. Good was great, drinks were yummy! Loved everything except the air conditioning and lighting in the bath room. Could not keep a/c on and couldn't see anything when getting ready in bathroom. overall a marvelous resort in a great location!

By on Dec 19, 2016

Review comment responded on Mar 4, 2017

Dear Anonymous I apologize for the delay answer, unfortunately expedia PartnerCentral had some issues in the system, I would like to than you for your kind words and observations following your stay . I was delighted that you’ve enjoyed all the details we take pride in offering our guests. As are our regular practice, we’ve been happy to share your lovely remarks to our team who take so much pride in ensuring that all of our guests only receive the very best in service. I look forward to have the pleasure of having you back home in the near future. Cordially, César Vega Social Media Coordinator eConcierge

5

nowamber puerto vallarta

Everyone

The experience was very pleasant and the hotel views were breathtaking. The rooms were very basic although the Jacuzzi tub outside made up for that.

By , from Houston on Dec 6, 2016

5
Everyone

Beautiful resort, fabulous location and exceptional staff. We had the best experience ever. I would highly recommend it.

By on Oct 29, 2016

Review comment responded on Nov 1, 2016

Dear Anonymous Thank you for staying at Now Amber Puerto Vallarta, we appreciate your comments and will be shared with our staff. Looking forward to welcome you in a near future Cordially, Cesar Vega Social Media Coordinator eConcierge

5

treated like royalty

Everyone

they went out of their way to make us feel special. Everyone should be able to take a vacation there.

By on Oct 22, 2016

5

beautiful hotel.

Everyone

I really liked this hotel. Everything was perfect. I will be back soon.

By , from LA on Aug 22, 2016

Review comment responded on Aug 24, 2016

Dear ILya We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on expedia PartnerCentral. We look forward to have the pleasure of having you back home in the near future. Cordially, César Vega Social Media Coordinator EConcierge

2
Everyone

Room was decent, didn't smell very good- always really musty. Food exceeded my expectations, with seafood and fresh fruit available. Very very disappointed in the loud almost techno music that drowned out all sounds of the ocean and children. By the second day that could almost constitute torture. Ruined the experience. Also, on the website it quite clearly states there is snorkeling on-site (which is why we chose Now Amber) and there is NONE. We complained the first day, and were told that they lie to get people to book.

By on Aug 11, 2016

Review comment responded on Aug 23, 2016

Dear Anonymous We regret to now that our guests service staff didn't meet your expectations. We try to create the most pleasant atmosphere in order to deliver the relaxing, indulging and luxurious getaway in the Pacific that our guests seek for. We will take your comments seriously as part of our constant commitment to improve our service levels and guests experience. We look forward to have the pleasure of having you back home in the near future. Cordially, César Vega Social Media Coordinator EConcierge

4

awesome view over the beach !

Everyone

would love to visit this hotel again in mexico,there are some time share sales Rep keep checking around with you,otherwise its pretty good place to relax... and i gotta mention this dinner : " Bordeaux " - we have a group of 15 friends and families vacation, and this Dinner the service and food quality & wine selections is out standing, thanks again for serving us

By , from San francisco on Aug 11, 2016

Review comment responded on Aug 23, 2016

Dear Stenton We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on expedia PartnerCentral. We look forward to have the pleasure of having you back home in the near future. Cordially, César Vega Social Media Coordinator EConcierge