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Recent guest reviews

It was a great location with great staff and amazing breakfasts include. Could use some detailed maintenance, but I own a residential building so it might just be my view of the world.

Great location in the center of The Romantic Zone. Hotel staff friendly, helpful and attentive. Rafael made us feel at home from our first day to the last. Adrian and Jorge were very friendly and helpful. Good breakfast every morning with options. Tasty coffee and loved the OJ! Chef happy to make custom orders and very friendly. Overall hotel was clean with a rustic charm. Rooms were good sized with basic amenities. Comfortable room. Noise level between rooms was distracting, but tolerable. Cleaning staff always willing to bring towels, etc. Front desk greeted you when you returned. Helpful with suggestions. We would definitely stay again.

The staff takes good care of this place and they are there for you. If you are looking for sterile American Comforts Suites/Hilton amenities then stay in a condo. This is a great place to meet people as the pool area is where breakfast and cocktails are served. There’s a weekly dance party. Location is central to most activities and nightlife. Meals were good, too.

Location, Location, Location. The Hotel Mercurio is in an excellent location for the beach, great shopping, restaurants and nightspots. The breakfasts (included with your room) are great; not to be missed. The staff is friendly and they host a great Sunday barbecue pool party. I just wish I did not not to notify them I did not have hot water for a shower several times during my week stay there.

Mercurio has many positives...centrally located, great breakfast, welcoming to all, and above all, top-notch service. From the gentleman who brought my heavy bag upstairs, to the men who prepared my breakfast exactly to my liking, ending with the man doing the nightshift at the desk who walked down the street to flag a taxi for my trip to the airport, the staff is phenomenal. The price is equitable, too, however there are several pristine condominiums available for longer stays. As for the downsides, I didn't have hot water in the shower both evenings nor at 5am I was there, but did in the morning around 9am. The rooms are like caves...dank. And the biggest downside for me, and I emphasize "for me," was the music in the courtyard which doesn't stop from noon until 10:45pm. If you need a nap, or an early night, it's not possible, even with earplugs during those hours in the rooms facing the courtyard. For some that is a plus, for me a negative. To keep me as a patron, I would suggest to lower volume from noon to 4, total loud party music from 4 to 8, then softer, lower volume music until 10. Wouldn't that please all? I appreciate all that Mercurio has given to the community for so many years, I just wish it would balance the party atmosphere with the downtime we all need (or at least I do) as well.

The Hotel is close to everything !! Great breakfast in the morning !

Was fun place to stay.. great location ... everyone was nice and friendly...breakfast yummy!,

I loved the location and price. And all the staff were very friendly and helpful. And the breakfasts were delicious and filling!

Great location. Very calming. Great prices on drinks and food. Room was well kept and safe.

Great location steps to shopping and restaurants. Room was modest and a few steps to the pool however sometimes people can be talking by the pool late at night.

Great stay, amazing staff that is always friendly. The hotel has a kitchen that offers a great menu. Alex the afternoon chef was extremely capable.

Friendly and very helpful staff. Excellent breakfast and great location. Rooms are clean and pool/bar area is beautiful.

I've stayed at Hotel Mercurio several times in recent years. I had a great time this last visit, catching up with the staff, trying some new things, and revisiting my favorite haunts within an easy walk from the hotel. Thank you Paul and Gabriel!!! I've said many good things, which all remain true!!! They have great staff (which almost never changes), a great location, and great guests to make new friends. The hotel is basic accomodation, with no phone or clock in rooms, and older Mexican style furnishings, but there is AC, a TV, a safe, internet, lots of hot water, daily cleaning, etc. Since I have been going there I have seen steady maintenance, including the courtyard freshly repainted, the pool resurfaced, and other updates in the rooms. The lobby is staffed 24 hours (and the desk staff help with recommendations for activities, directions, calling for reservations, taxis, beach towels, umbrellas, or a friendly chat, all of which I needed this trip). They have added restaurant level food service (I had the chicken wrap, salad, and wings this trip, all great) to the bar and courtyard (and in rooms) in addition to their fantastic breakfasts. There are lots of festivities around the bar and pool, but the music gets turned off by 11. I like the time between breakfast (which is open long hours for both early risers and sleepy heads) and the bar opening to get some quite by the pool after I come back from the beach or site seeing (water, soda, and beer available on request).

Best location on city, is in the hart of the beach, restaurants, and bars on the Romantic Zone.

Centrally located with a super helpful staff. Hotel has made some nice upgrades to bathrooms.

Francisca Rodriguez 168 Puerto Vallarta JAL

Hotel highlights

  • Steps from Playa de los Muertos and Olas Altas Street
  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Located in Romantic Zone, Hotel Mercurio - Caters to Gay Men is next to popular attractions like Playa de los Muertos and Olas Altas Street. This hotel has 27 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Free full breakfast is included with your stay and awaits you each morning from 8:00 AM to 11:00 AM. Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with room service.


Rooms

Hotel Mercurio - Caters to Gay Men's 27 air-conditioned rooms provide refrigerators, free international calls, and free bottled water. Guests can expect free WiFi and 40-inch LED TVs with cable channels. Bathrooms offer rainfall showers and free toiletries. In-room massages are available, and other amenities include ceiling fans and safes.


Property features

Guests of Hotel Mercurio - Caters to Gay Men enjoy features like an outdoor pool, free WiFi in public areas, and a computer station. For transportation, you can make use of a shuttle from the airport to the hotel (available 24 hours) for USD 32 per vehicle one-way, as well as limo/town car service. The 24-hour front desk has multilingual staff ready to assist with tours/tickets and luggage storage. Other amenities at this adults-only hotel include a terrace, laundry facilities, and a garden.

Room options

Double Room

2 Double Beds | Sleeps 4

Standard Room

1 Queen Bed | Sleeps 2

Superior Room

1 King Bed | Sleeps 2

Guest reviews for Hotel Mercurio - Caters to Gay Men

Everyone (26) Couples (22) Family (1) Friends (13) Other (50)
5
Everyone

By on Jan 17, 2021

Review comment responded on Jan 29, 2021

Thank you for your review! We look forward to serving you soon again!

5
Everyone

By on Sep 18, 2020

Review comment responded on Sep 23, 2020

Thank you for your review and for staying with us! We hope to see you again soon!

4
Everyone

It was a great location with great staff and amazing breakfasts include. Could use some detailed maintenance, but I own a residential building so it might just be my view of the world.

By , from Cleveland on Mar 10, 2020

Review comment responded on Mar 11, 2020

Thank you for your review. We look forward to serving you again soon.

4
Family Partner Couples

Great location in the center of The Romantic Zone. Hotel staff friendly, helpful and attentive. Rafael made us feel at home from our first day to the last. Adrian and Jorge were very friendly and helpful. Good breakfast every morning with options. Tasty coffee and loved the OJ! Chef happy to make custom orders and very friendly. Overall hotel was clean with a rustic charm. Rooms were good sized with basic amenities. Comfortable room. Noise level between rooms was distracting, but tolerable. Cleaning staff always willing to bring towels, etc. Front desk greeted you when you returned. Helpful with suggestions. We would definitely stay again.

By on Mar 10, 2020

Review comment responded on Mar 11, 2020

Thank you for staying with us, it was a pleasure to serving you!

5
Everyone

By on Jan 21, 2020

Review comment responded on Jan 21, 2020

Thank you for your review! It is always a pleasure serving you!

5
Partner Couples

The staff takes good care of this place and they are there for you. If you are looking for sterile American Comforts Suites/Hilton amenities then stay in a condo. This is a great place to meet people as the pool area is where breakfast and cocktails are served. There’s a weekly dance party. Location is central to most activities and nightlife. Meals were good, too.

By on Jan 16, 2020

Review comment responded on Jan 17, 2020

Thank you for your nice review! We look forward to serving you again soon.

4
Friends

Location, Location, Location. The Hotel Mercurio is in an excellent location for the beach, great shopping, restaurants and nightspots. The breakfasts (included with your room) are great; not to be missed. The staff is friendly and they host a great Sunday barbecue pool party. I just wish I did not not to notify them I did not have hot water for a shower several times during my week stay there.

By , from Albuquerque on Jan 16, 2020

Review comment responded on Jan 17, 2020

Thank you for your review! We will have a better care of our hot water, It works fine, but during the winter it need to be restarted manually to help the system.

3
Everyone

Mercurio has many positives...centrally located, great breakfast, welcoming to all, and above all, top-notch service. From the gentleman who brought my heavy bag upstairs, to the men who prepared my breakfast exactly to my liking, ending with the man doing the nightshift at the desk who walked down the street to flag a taxi for my trip to the airport, the staff is phenomenal. The price is equitable, too, however there are several pristine condominiums available for longer stays. As for the downsides, I didn't have hot water in the shower both evenings nor at 5am I was there, but did in the morning around 9am. The rooms are like caves...dank. And the biggest downside for me, and I emphasize "for me," was the music in the courtyard which doesn't stop from noon until 10:45pm. If you need a nap, or an early night, it's not possible, even with earplugs during those hours in the rooms facing the courtyard. For some that is a plus, for me a negative. To keep me as a patron, I would suggest to lower volume from noon to 4, total loud party music from 4 to 8, then softer, lower volume music until 10. Wouldn't that please all? I appreciate all that Mercurio has given to the community for so many years, I just wish it would balance the party atmosphere with the downtime we all need (or at least I do) as well.

By on Jan 12, 2020

Review comment responded on Jan 21, 2020

Thank you! We do our best effort to offer the best service to satisfy all of our guests. Next time we gladly will assign you a room on the street side (please ask for a it), where the music of the bar is not perceptible. And sorry for the problems with the hot water, we recently had to change some pumps that were affecting the service, but the problem is solved now.

4
Partner Couples

The Hotel is close to everything !! Great breakfast in the morning !

By on Nov 6, 2019

Review comment responded on Nov 6, 2019

Thank you for your review! We look forward to serving you again soon.

4
Partner Couples

Was fun place to stay.. great location ... everyone was nice and friendly...breakfast yummy!,

By , from Portland on Apr 29, 2019

Review comment responded on Apr 29, 2019

Thank you! Our aim is that our guests have an outstanding vacation. Your review validates our efforts! Thank you!

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