We have stayed in the past and enjoyed it very much. Unfortunately this time we encountered people that didn’t have a room there. Drinking parties in the pool, they didn’t seem to have a room. It’s clearly posted no food or drink in the pool area. We shared our concern with the front desk. A staff member came to talk to them. It got more out of hand after that. I love this hotel but something has change in management.
Super friendly and helpful staff
Well located and convenient hotel. I have used it in the past and will use it again. It is clean but a little basic in its decoration.
Stayed at this charming property several times. Great staff, nice location in the middle of the Romantic district. Very affordable without giving up comfort. Rooms are on the small size, however it's just to sleep, they have a mix of customers from all walks of life without judgment. I look forward to returning.
Love the location and the peaceful atmosphere of hotel Posada Roger. We have stayed there on three different trips to Puerto Vallarta over the last 7 years and all were very positive
It's close to the beach and restaurants and stores.
Great property! Friendly and accommodating staff!
It was in the heart of the zona romantica.
Hotel was friendly and customer focused. Sadly, internet did not work from our room, however, we didn’t report to desk. We reported on check out to ensure future guests possibly have internet access from room. Other areas did have working internet. Front desk was kind and helpful with Covid testing appointments. Maid service was quick and efficient I would most definitely stay here again and recommend a stay. Thank you.
Great location. Close to beach, shops and plenty of restaurants.
Great hotel / GREAT staff/great location/ Just small enough to be cozy / in the middle of EVERYTHING !!!
Great location close to restaurants, entertainment and transportation.
The staff are friendly and the hotel is located right in the middle of everything in Zona Romantica.
We have stayed in the past and enjoyed it very much. Unfortunately this time we encountered people that didn’t have a room there. Drinking parties in the pool, they didn’t seem to have a room. It’s clearly posted no food or drink in the pool area. We shared our concern with the front desk. A staff member came to talk to them. It got more out of hand after that. I love this hotel but something has change in management.
Super friendly and helpful staff
Thank you for your kind words! We're delighted to hear that you found our staff to be super friendly and helpful during your stay at Hotel Posada de Roger. We strive to provide excellent service to our guests, and it's always rewarding to receive positive feedback.We hope to welcome you back in the future. Safe travels!
Well located and convenient hotel. I have used it in the past and will use it again. It is clean but a little basic in its decoration.
Thank you for your feedback! We're glad to hear that you found our hotel to be well-located and convenient for your needs. It's wonderful to have returning guests like you, and we appreciate your continued support. While our decoration might be basic, our main focus is on providing a comfortable and clean environment for our guests. We look forward to welcoming you back again in the future.Best regards
Stayed at this charming property several times. Great staff, nice location in the middle of the Romantic district. Very affordable without giving up comfort. Rooms are on the small size, however it's just to sleep, they have a mix of customers from all walks of life without judgment. I look forward to returning.
Thank you for your kind review of our charming property. We're delighted to hear that you have stayed with us multiple times and enjoyed your experience. Our staff takes pride in providing excellent service, and we're glad they made your stay enjoyable.We appreciate your positive remarks about our location in the heart of the Romantic district and the affordability we offer without compromising on comfort. While our rooms may be on the smaller side, we strive to create a cozy and comfortable atmosphere for our guests to relax and get a good night's sleep.At our property, we value diversity and inclusivity, welcoming guests from all walks of life without judgment. We're pleased to know that you felt comfortable during your stay.Thank you for your continued support, and we can't wait to welcome you back on your next visit.
Thank you for rating us! We are happy to know you've enjoyed staying with us.Please come back soon!
Love the location and the peaceful atmosphere of hotel Posada Roger. We have stayed there on three different trips to Puerto Vallarta over the last 7 years and all were very positive
Thank you for your positive review of Hotel Posada Roger! We're glad to hear that you enjoyed our location and peaceful atmosphere. It's wonderful to hear that you've stayed with us multiple times and had consistently positive experiences. We hope to have the pleasure of welcoming you back on your next trip to Puerto Vallarta.
It's close to the beach and restaurants and stores.
Thank you
Great property! Friendly and accommodating staff!
thank you
Thank you for being a returning guest at Hotel Posada de Roger, and we appreciate your feedback.We're sorry to hear about the recent disturbance you encountered during your stay. We take such matters seriously, and our team typically enforces policies to ensure a comfortable and enjoyable environment for all our guests. We apologize if there was any disruption during your visit. There was a big family group staying with us as we celebrated our Mexican Independence weekend they were loud.We appreciate your continued support, and we hope this experience won't deter you from staying with us again in the future. If you have any more concerns or if there's anything else we can do to improve your stay, please feel free to let us know. Your satisfaction is important to us, and we look forward to welcoming you back on your next visit.