Hotel Rio Malecon

3.0 star property
Comfortable hotel, a quick walk to Malecon

Choose dates to view prices

Photo gallery for Hotel Rio Malecon

2 restaurants, breakfast, lunch, dinner served; international cuisine
Property entrance
In-room safe, blackout drapes, soundproofing, free WiFi
2 restaurants, breakfast, lunch, dinner served; international cuisine
Reception

Reviews

8.4

Very good

Popular amenities

  • Room service
    Room serviceRoom service
  • Bar
    BarBar
  • Breakfast available
    Breakfast availableBreakfast available
  • Pet friendly
    Pet friendlyPet friendly
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Pool
    PoolPool

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
Morelos 170, Centro, Puerto Vallarta, JAL, 48300
  • Popular LocationPlaya de los Muertos8 min walk
  • Popular LocationMalecon9 min walk
  • Popular LocationLos Muertos Pier11 min walk
  • AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)26 min drive

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About the neighborhood

Puerto Vallarta

Located in Downtown Puerto Vallarta, Hotel Rio Malecon is within a 10-minute walk of popular sights such as Playa de los Muertos and Malecon. This 46-room, 3-star hotel has 2 restaurants along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Olas Altas Street - 8 min walk
  • Playa de los Muertos - 8 min walk
  • Malecon - 9 min walk
  • Los Muertos Pier - 11 min walk
  • Cruise Ship Terminal - 7 min drive

Getting around

  • The preferred airport is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR): 27-min drive, 7 mi/11.3 km.

Restaurants

  • ‪Vitea Restaurante - ‬1 min walk
  • ‪Roberto's - ‬2 min walk
  • ‪Xolo Restaurante - ‬2 min walk
  • ‪Devil's Bar - ‬1 min walk
  • ‪L’angolo di napoli - ‬1 min walk

About this property

Hotel Rio Malecon

Comfortable hotel, a quick walk to Malecon
At Hotel Rio Malecon, guests have access to an outdoor pool, free WiFi in public areas, and conference space. Transportation is made easy with limo/town car service. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and concierge services. Other amenities at this family-friendly hotel include a terrace, laundry facilities, and wedding services.
32-inch Smart TVs come with digital channels, and guests can stay connected with free WiFi. Balconies or patios, safes, and phones are also available.
Recreational amenities at the hotel include an outdoor pool.

Children under 10 years old are not allowed in the swimming pool without adult supervision.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (MXN 840 per day)
  • Street parking available
  • Area shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Weekday cooked-to-order breakfast available 7:30 AM to 12:30 PM for a fee: MXN 220 to 260 for adults and MXN 220 to 260 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • COEXISTbistro

Things to do

  • Outdoor pool

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 503 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Built in 1958
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 32-inch Smart TV with digital channels

Food and drink

  • Champagne service
  • Limited room service

Outdoor space

  • Balcony/patio

More

  • Access via exterior corridors
  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 1100

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 450 per pet, per night, plus a deposit of MXN 500 per stay
  • Dogs only
  • 1 total (33 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children 10 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MXN 500 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 220 to 260 for adults, and MXN 220 to 260 for children
  • Nearby parking fee: MXN 840 per day(66 ft away; open 24 hours)
  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 450 per pet, per night
  • Late check-out fee: MXN 1100 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Rio Malecon
Hotel Rio Malecon Puerto Vallarta
Malecon Rio
Rio Malecon
Rio Malecon Puerto Vallarta
Hotel Rio Puerto Vallarta
Hotel Rio Malecon Hotel
Hotel Rio Malecon Puerto Vallarta
Hotel Rio Malecon Hotel Puerto Vallarta

Frequently asked questions

Is free cancellation available at Hotel Rio Malecon?

Hotel Rio Malecon provides free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Rio Malecon?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Hotel Rio Malecon on Aug 11, 2024 start from $60.84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Hotel Rio Malecon?

This hotel is situated in Downtown Puerto Vallarta within a 10-minute walk of Malecon and Playa de los Muertos. You'll also find Cruise Ship Terminal and Bay of Banderas within a short drive.

Is there parking available at Hotel Rio Malecon?

No, there isn't parking at this hotel.

Does Hotel Rio Malecon feature a casino?

No, Hotel Rio Malecon doesn't have a casino.

Will I find an indoor pool at Hotel Rio Malecon?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Hotel Rio Malecon?

There are many amenities for couples at this hotel, including Champagne service as well as an outdoor pool and a poolside bar.

Are there hot tubs at Hotel Rio Malecon?

Yes, this hotel offers private rooftop spa tubs in some guestrooms.

Does Hotel Rio Malecon feature a restaurant that includes a breakfast menu?

Yes, Hotel Rio Malecon has 2 restaurants, and serves a cooked-to-order breakfast on weekday mornings for a surcharge.

Will Hotel Rio Malecon allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hotel Rio Malecon for a fee of MXN 450 per pet, per night. A deposit of MXN 500 per stay is collected.

Are there connecting rooms at Hotel Rio Malecon?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Rio Malecon?

The closest major airport to Hotel Rio Malecon is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR), which is 7 mi away (27 minutes by car).

Can I book a room with a balcony at Hotel Rio Malecon?

Yes, every guestroom at Hotel Rio Malecon comes with a balcony with some featuring ocean or city views.

Does Hotel Rio Malecon have a wedding venue?

Take advantage of the wedding venue at Hotel Rio Malecon if you plan to say "I do" during your trip.

Hotel Rio Malecon Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 459 out of 1001 reviews" "
Rating 8 - Good. 338 out of 1001 reviews" "
Rating 6 - Okay. 110 out of 1001 reviews" "
Rating 4 - Poor. 46 out of 1001 reviews" "
Rating 2 - Terrible. 48 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Emilio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely located
Stayed 1 night in Jul 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and the rooms really are great. It's a convenient walk to Zona Romantica, the Malecon and the Coexist Bistro makes some really good food, although I only had breakfast there once. I stayed there in April 2023 and came back in April 2024 because I liked it so much.
Stayed 4 nights in Apr 2024

10/10 Excellent

Bretton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoy our stay every year!
Stayed 1 night in Apr 2024

10/10 Excellent

Patricia

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service
Stayed 2 nights in Apr 2024

10/10 Excellent

thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walk to Malecon, Romantic zone with many restaurants. Nice room with frig, microwave and coffee maker. Maid cleans daily. restaurant on hotel is very acceptable.
Stayed 4 nights in Apr 2024

10/10 Excellent

Barb

Stayed 7 nights in Apr 2024

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great. It was very clean. Although location was great, it was very noisy.
Stayed 5 nights in Apr 2024

2/10 Terrible

Yash

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Overall experience was terrible because of the staff. Staff was rude and very inconsiderate towards guests. We had a total of 3 rooms in this hotel (really wish we didn't) and the check-in process took forever. The hotel only accepted limited payment methods and wouldn't let you keep your bags in the room or even take a shower until you make the full payment first!! At first they sent me a note saying that you need to pay or call us in 24hrs or we will cancel your booking, so, I paid half the amount (through paypal as a workaround) to ensure my booking. I spoke to their representative who knew the issue but at the time of check-in they refused to generate a paypal link and said we would only accept CASH!! I could not even step in to the room after almost 10hr of travel until I paid them in full (all cash). Exchange rate was as per their wish which I found to be really an easy money making opportunity for them. Alberto B. (one of their receptionist) is till date the rudest hotel staff I've meet and I've been to over 23 countries so far, so he is right up there on the top. He would stop you each time to enter the hotel and check for items you are bringing in (like seriously?), water bottles included. He could not speak english and would only say a sentence or two in Spanish with the word "NO" at the end and make you guess what does he mean. I am pretty sure he was making up rules as he went because none of the emails I received from Expedia or the hotel had mention of pol
Stayed 3 nights in Mar 2024

10/10 Excellent

Candance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 7 nights in Mar 2024

2/10 Terrible

Natasha

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
WORST CUSTOMER SERVICE IVE EVER ENCOUNTERED IN PV
All I can say is WORST customer service ever, By the two hotel managers, Guatalupe and her assistant, were the WORST! And we stay in PV and all over Mexico every year for a month long stay, different hotels, I’ve never experienced anything like this place. BUT The food was amazing, service in the restaurant was good, don’t forget to tell them about your 10 percent discount if your staying here or they won’t give it to you, make sure when you book a room to call these guys before they take your credit card info and give you the wrong room. And OVER CHARGE you for said room. Check your credit cards. If you don’t have a kitchen don’t bring food in your room you will get those little ants everywhere. Big waste of money, Hotel manager lady, made my 8 year old cry, and did not apologize once to us or offer us an upgrade ( even for money ) even though the room we PAID for was available our entire stay RIGHT next to where we slept, the man manager told me to call hotels and take it up with them so I did and handed him the phone only for him to tell them no they were wrong too ! You guys are not welcoming at all ! Worst customer service I’ve ever encountered in Mexico anywhere ! I will never stay here and I will let everyone know how you treated us ! You made 4 days out of my one month stay THE WORST ! we’re coming back in a week and we will be staying in a hotel a block away which was the BEST customer service and very welcoming even tho it’s priced more! Go ahead lie some more
Stayed 4 nights in Mar 2024

8/10 Good

Kenneth

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ambiance of Mexico was throughout this 1958 hotel. Close to the ocean and the Malecon. Shopping out your front door. If there was a 4.5 rating, this hotel has it.
Stayed 3 nights in Mar 2024

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No free tv, crappy ac and terrible customer service

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Mold in bathroom. Would have liked a small refrigerator, coffee maker, and microwave
Stayed 3 nights in Feb 2024

8/10 Good

CLYDE, Reno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the Rio Malecon hotel quiet good. Enjoyed having the mini kitchen for my room. Also enjoyed the restaurants in the area and how closeness of the malecon to the hotel. Enjoyed having a balcony next to my room. would stay here again.
Stayed 7 nights in Mar 2024

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Great access to Malecon and Romantica Zone
Stayed 3 nights in Mar 2024

10/10 Excellent

Jason, Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay at this property and again, I had a wonderful time. I worked from my room a couple of days and the internet speed is excellent with routers for every 2 rooms to share. The on site restaurant, COEXIST, is amazing. I've tried something from every section of the menu and everything was very tasty and of high quality. Kudos the chefs for creating great dishes. The team at Hotel Rio is always ready to help you and answer any questions you may have about the area. The Malecon boardwalk is across the street with tons of shops and restaurants. The secluded pool and sun space is really nice and quiet where you can unwind. I will definitely be back... again. :)
Stayed 3 nights in Mar 2024

8/10 Good

Nancy

Stayed 3 nights in Mar 2024

10/10 Excellent

Geraldine

Traveled with partner
Liked: Cleanliness, staff & service
Clean room, one block from the malecon.
Stayed 1 night in Mar 2024

2/10 Terrible

Gordon, Richmond

Disliked: Staff & service
I was very unhappy with the front desk staff. They surcharge ed me an extra $500.00 dollars.
Stayed 14 nights in Mar 2024

8/10 Good

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for the money. Central location
Stayed 6 nights in Mar 2024

8/10 Good

David, Mammoth Cave

Traveled with partner
Liked: Cleanliness, staff & service
Let cation was excellent! Rose at the front desk is amazing! Very helpful and super nice! Love her. The pool isnt a real “ swimming pool that you can actually swim in! It is there for aesthetics! We booked it because of the pool, so that was a disappointment. The rooms are bare bones, but very clean. The restaurant was OK. A lot of traffic, but you’re in the middle of everything, which we enjoyed.
Stayed 27 nights in Feb 2024

8/10 Good

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Jason, Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and go the extra mile to make your stay perfect. The hotel is great, everything is concrete on the inside of the rooms with colored designs. Soundproof, clean, sturdy. Location is prime! Walking distance to everything in Centro and the Malecon. Restaurants, shopping, drinking, excursions. The restaurant at the hotel is great. Friendly service, decent prices and the food was great. I had several breakfasts, pizza, pasta, seafood and all was excellent. See you soon Hotel Rio!
Stayed 2 nights in Mar 2024

4/10 Poor

Cecilia

Disliked: Staff & service
Stayed 4 nights in Mar 2024

8/10 Good

Danett

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in a fantastic location. Right at your doorstep is the Romantic Zone, Downtown and the Maleconè is not even a block away. The Rio Cualè river market is also right there. The staff are friendly and helpful. I've stayed at a few other hotels in the RZ around the same price and this one is definitely the cleanest! If you're not planning to spend much time at your hotel, this spot is perfect. If you want a place to lounge with a view maybe not for you. This was my second time staying at the RIO and I would stay again.
Stayed 10 nights in Feb 2024