Hotel Hortencia

Bayside hotel in Puerto Vallarta with a 24-hour front desk

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Where to?

Dates

July 2025

August 2025

Superior Room, Kitchenette | Free WiFi, bed sheets

Overview
Rooms
Location
Policies

Good

Popular amenities

Housekeeping
24/7 front desk
Air conditioning
Free WiFi

Explore the area

Francisco I. Madero 336, Puerto Vallarta, JAL, 48380

Playa de los Muertos
‪7 min walk‬
Los Muertos Pier
‪7 min walk‬
Malecon
‪12 min walk‬
Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
‪9 min drive‬

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Room options

Superior Room, Kitchenette

323 sq ft
Sleeps 2
1 Double Bed

Basic Double Room, 2 Double Beds

269 sq ft
Sleeps 2
2 Double Beds

About the neighborhood

Puerto Vallarta

Located in Romantic Zone, Hotel Hortencia is a leisurely stroll from popular sights such as Malecon and Playa de los Muertos. This 12-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, a terrace, and a 24-hour front desk.

What's nearby

Cuale Island - 2 min walk - 0.1 miles
Olas Altas Street - 5 min walk - 0.3 miles
Playa de los Muertos - 7 min walk - 0.4 miles
Los Muertos Pier - 7 min walk - 0.4 miles
Malecon - 12 min walk - 0.7 miles

Getting around

Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 27 min drive

Restaurants

‪Los Muertos Brewing - ‬2 min walk
‪Reinas - ‬1 min walk
‪Don Chava Taqueria & Cantina - ‬2 min walk
‪Pollo Feliz - ‬1 min walk
‪Mariscos el Guero - ‬1 min walk

About this property

Hotel Hortencia

Bayside hotel in Puerto Vallarta with a 24-hour front desk

Guests staying at Hotel Hortencia enjoy free WiFi in public areas and a terrace. The 24-hour front desk has staff standing by to help with securing valuables and tours/tickets.

TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include ceiling fans and free toiletries. Change of bedsheets is available on request.

Languages

English, Spanish

Similar properties

Hot Tub
Spa
Free WiFi
Gym

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

No onsite parking available

Conveniences

24-hour front desk
Safe at front desk

Guest services

Change of bedsheets (on request)
Housekeeping (daily)
Tour and ticket assistance

Outdoors

On the bay
Terrace

Accessibility

No elevator

3 floors
Designated smoking areas

Room amenities

Bedroom

Bedsheets provided

Bathroom

Free toiletries
Private bathroom
Shower
Towels provided

Entertainment

TV with cable channels

Air conditioning
Ceiling fan

Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 3 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
No parking is available onsite.
This property accepts credit cards. Cash is not accepted.
Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

Nearby construction work may cause some noise disturbance.
There are no elevators.
No rollaway or extra beds are available.

Property is also known as

Hotel Hortencia Puerto Vallarta

Hotel Hortencia

Hortencia Puerto Vallarta

Hortencia Hotel Puerto Vallarta

Hotel Hortencia Hotel

Hotel Hortencia Puerto Vallarta

Hotel Hortencia Hotel Puerto Vallarta

Frequently asked questions

Is a free cancellation option available at Hotel Hortencia?

Hotel Hortencia offers free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

What is there to do within easy reach of Hotel Hortencia?

This hotel is situated in Romantic Zone within a short 15-minute walk of Malecon and also 7 minutes on foot from Playa de los Muertos. You'll also find Cruise Ship Terminal and Bay of Banderas within a short drive.

Is parking available on site at Hotel Hortencia?

No, there isn't parking available at the hotel.

Does Hotel Hortencia have a casino at the property?

No, Hotel Hortencia doesn't have a casino.

Is there an indoor pool at Hotel Hortencia?

No, there is no indoor pool at this hotel.

Is Hotel Hortencia a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a terrace and a 24-hour front desk plus some guestrooms include kitchenettes.

Are there hot tubs at Hotel Hortencia?

No, this hotel doesn't have a spa tub.

Does Hotel Hortencia have a restaurant with a breakfast menu?

No, Hotel Hortencia doesn't have a restaurant that serves breakfast.

Does Hotel Hortencia allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Hortencia.

Are there connecting rooms at Hotel Hortencia?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel Hortencia?

The closest major airport to Hotel Hortencia is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR), which is 8.4 mi away (27 minutes by car).

Are there rooms with balconies that I can book at Hotel Hortencia?

Yes, some guestrooms at Hotel Hortencia offer a balcony.

Hotel Hortencia Reviews

7.6

Good

8.2/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

6/10 Okay

Paul

Traveled with group

Nov 22, 2024

Liked: Cleanliness

Disliked: Staff & service, amenities, property conditions & facilities

Very basic for the need. Awkward after hours front desk. No Safes in rooms. Door locks very minimal.

Stayed 1 night in Nov 2024

8/10 Good

Brenda

Traveled with family

Nov 15, 2024

Liked: Cleanliness, staff & service

The staff was very friendly and kind. The air conditioning worked very well.

Stayed 2 nights in Nov 2024

10/10 Excellent

Andy

Jun 26, 2024

Stayed 1 night in Jun 2024

10/10 Excellent

Diane

Dec 2, 2023

Liked: Amenities

The hotel is close to all the excitement that PVR has to offer. The staff were very friendly and helpful! I really enjoyed my time there.

Stayed 9 nights in Nov 2023

8/10 Good

Claudine

Nov 20, 2023

Liked: Cleanliness, room comfort

Stayed 1 night in Nov 2023

8/10 Good

Joseph

Nov 17, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

It was cosy and great for a night or two.

Stayed 1 night in Nov 2023

8/10 Good

R

Nov 3, 2023

Liked: Cleanliness, staff & service, amenities

The staff are nice and they keep this place clean. It is a little run down and needs skme repairs. But seriously, the kindness of the staff made up for it.

Stayed 8 nights in Oct 2023

10/10 Excellent

Leticia

Aug 23, 2023

Stayed 1 night in Aug 2023

10/10 Excellent

dan

Aug 22, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good economical place to stay just off very loud Romantic zone, great value and nice people!

Stayed 1 night in Aug 2023

10/10 Excellent

Rebecca

Nov 26, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Just right.

Stayed 2 nights in Nov 2022

10/10 Excellent

David

Jun 26, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be returning to Vallarta!

Close to everything. Air conditioning! Food all around! Safe.

Stayed 2 nights in Jun 2020

8/10 Good

MarinaK, Capay, CA

Business traveler

Feb 12, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The people and location is excellent...I was happy to get such a nice place at the last minute during high season. My favorite farmer's markets were close..and everything else I love in the romantic zone was an easy walk also...stay went out of their way to be helpful...I think next time I would like to stay at a balcony room...

Stayed 4 nights in Feb 2020

8/10 Good

Verified traveler

Dec 31, 2019

Liked: Cleanliness, staff & service

Clean Hotel

Hotel is ok. Good if you don’t want a fancy room. Basic room, ac was great, large shower, strange shower door, beds are a little hard.

Stayed 4 nights in Nov 2019

8/10 Good

Verified traveler

Nov 25, 2019

Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Nov 7, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I’ve stayed here before and loved it! The cleanliness was on point. The people that work behind the desk were kind and answered lots of questions for me.

Stayed 5 nights in Nov 2019

10/10 Excellent

Tomas

May 31, 2019

Liked: Cleanliness, staff & service

Love that i had privacy and was never disturbed and that i only wanted my room cleaned 2 times in my week there and they honored that but cleaned my towels and floor mats when i requested they where very friendly and helpful and outgoing

Stayed 8 nights in May 2019

8/10 Good

Lisa

May 28, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 8 nights in May 2019

2/10 Terrible

Verified traveler

Business traveler

Apr 1, 2019

Liked: Staff & service

Disliked: Property conditions & facilities

There was no elevator and the stairs were uneven and the entire structure did not look like a 3 star hotel. It looked like it was not professionaly constructed.

Stayed 7 nights in Mar 2019

2/10 Terrible

ZenSensual, canada

Oct 28, 2018

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I booked on line and made a mistake on the date. I checked availability for the actual date i needed which was November 30 and they had vacancy which was over a month away from my departure date. I contacted them an hour later when i noticed my mistake and they would not give me a credit or refund. Poor customer service when it didnt cost them anything or have any loss on my account..

Stayed 1 night in Oct 2018

10/10 Excellent

Favio, Vallarta

Jul 7, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2018

10/10 Excellent

Stephen

May 24, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Place

Nothing fancy, but in great location, desk & housekeeping staff great attitudes. I will stay here again without problem.

Stayed 7 nights in May 2018

10/10 Excellent

Verified traveler

May 14, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very affordable place and good location i will be back

Stayed 1 night in May 2018

8/10 Good

Lindy, canada

Apr 16, 2018

Liked: Cleanliness, staff & service, room comfort

Very economical basic hotel

I got this room for an excellent price. Great location. Surrounded by a multitude of shops, restaurants and bars. Short walk to beach and Malecon. Wifi was sketchy. All staff were nice but the daytime female supervisor was always very sweet and kind. Very pleasant. She allowed us to extend checkout until 1:30. I would definitely stay here again. It’s basic, simple but practical for our needs. Thank you Hotel Hortencia.

Stayed 4 nights in Apr 2018

6/10 Okay

Verified traveler

Apr 16, 2018

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities, room comfort

Good Value, not a great night's sleep.

The room was run-down, but clean. The bed was very hard. It was very noisy and the windows didn't close completely so it was difficult to sleep. Music was happening all night (Saturday night).