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Recent guest reviews

Great location.

Clean,very friendly staff,super location

The staff was wonderful. The facility would be rated a 1. No wow factor. It was like staying in an old house that had not had any improvements or updates. The painting/wall pictures in our room had evil/demonic themes images. We took down what we could reach and placed them leaning against the wall. A figure of the devil on the floor greeted us at the concierge area. There were no dressers with drawers so we couldnt unpack. No elevators. We were on the 4th floor. Would NEVER recommend it to anyone.

Our 5th time in Garlands del Rio in 2 years. They are just like our 2nd family in PV. Everything about this place and the staffs are wonderful.

Stayed in The Penthouse it was wonderful. Staff were great. Pastries included in the buffet breakfast were poor.

I reserved the hotel based on Orbitz score of 4.7/5.0....disappointed in Orbitz!!!

The bed was very comfortable and the staff was so friendly and funny. Wonderful experience.

This is the kind of hotel where you truly feel welcome and at home. Can’t wait to be back.

It's our 3rd stay in Garland del Rio in one year and we never get any disappointment with anything. We highly recommended this place.

Great location near restaurants, buses, and taxis. Peaceful location on the river. Go to playa los muertos rent chairs and enjoy!

Absolutely amazing experience at Garlands del Rio. Would strongly suggest staying here if you want an authentic, stay at home feel while traveling in Puerto Vallarta. The staff was amazing, the room was incredible, view was great. A very whimsical, quaint “hotel” in the heart of the beautiful city.

Excellent staff and service. Very pleasant experience and stay.

This was our first visit to PVR and we couldn't be more pleased with our choice of Garlands Del Rio. Downtown PVR has a european feel. Garlands is located right on the Rio de Cuale surrounded by great places to eat, drink and just sit. The hotel is very well run with a helpful staff. The breakfasts got us off to a good start each day and its great to have a quiet place to return to at the end of a day sitting on the beach. Highly recommended.

This hotel has photos taken probably 10 years ago or are photo shopped! It’s a very charming property but it’s seen better days. Worn linens , worn out furniture, leaking plumbing, and we had the suite! They also have a problem with sound, our room opened to the pool and guests are supposed to not use pool after 10pm or be VERY quiet. During our stay drunk guests were very loud until 1am. There is no one on property to go to so we had your talk to them ourselves. For the 3000+ dollars for a week it’s too expensive for what they are selling. Because of price I had expectations of something much better. The staff is amazing but their hands are tied as they can only do so much. The owner barely spoke to us. There are too many options to rent without staff in PV that are less and better, go there this isn’t worth it and it’s a shame.

Aquiles Serdan 367 Puerto Vallarta JAL

Hotel highlights

  • Walking distance to Malecon and Playa de los Muertos
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Garlands del Río places you in Romantic Zone, within a leisurely stroll of popular sights such as Malecon and Playa de los Muertos. This 19-room, 4-star bed & breakfast has a restaurant, an outdoor pool, and free in-room WiFi.


Dining

For your convenience, a full breakfast is served for a fee each morning from 8:30 AM to 10:30 AM. Order from room service to satisfy your hunger without leaving your room, or enjoy a bite to eat at the onsite restaurant.


Rooms

Guests can expect to find free WiFi and 35-inch flat-screen TVs with cable channels and Netflix. Bathrooms offer designer toiletries and bathrobes, and beds sport premium bedding. Other standard amenities include ceiling fans, safes, and ironing boards.


Property features

Garlands del Río offers an outdoor pool, free WiFi in public areas, and a spa tub. There's limited parking and an airport shuttle for a fee. Front-desk staff can assist with concierge services and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a library, a terrace, and a picnic area.

Room options

Suite

1 King Bed | Sleeps 4

Deluxe Penthouse, 1 King Bed, River View

1 King Bed | Sleeps 2

King Bedroom

1 King Bed | Sleeps 2

King Pool

1 King Bed | Sleeps 2

Guest reviews for Garlands del Río

Everyone (33) Couples (7) Family (1)
4
Partner Couples

Great location.

By on May 18, 2023

Review comment responded on May 19, 2023

Dear Steve, thank you for your review, we would appreciate your feedback to learn what we can improve ! Best regards

5
Everyone

Clean,very friendly staff,super location

By on Jun 30, 2022

Review comment responded on Jun 30, 2022

Thank you to share your experience in Garlands del Rio, we are happy that you enjoye your stay and the location!

5
Everyone

By on May 4, 2022

2
Family

The staff was wonderful. The facility would be rated a 1. No wow factor. It was like staying in an old house that had not had any improvements or updates. The painting/wall pictures in our room had evil/demonic themes images. We took down what we could reach and placed them leaning against the wall. A figure of the devil on the floor greeted us at the concierge area. There were no dressers with drawers so we couldnt unpack. No elevators. We were on the 4th floor. Would NEVER recommend it to anyone.

By on Oct 29, 2019

Review comment responded on Dec 2, 2019

Mexico is a very diverse and colorful culture! You had joined us over day of the dead, we try and express the culture not repress it. We are a small Boutique property of converted historical properties we did not advertise elevators. The higher the floor the better the view. Thank you

4
Everyone

By on Jun 29, 2019

Review comment responded on Jun 30, 2019

Thank you for rating us!

5
Everyone

By on Jun 28, 2019

Review comment responded on Jun 28, 2019

Thank you for your rating !

5
Everyone

By on May 26, 2019

Review comment responded on May 26, 2019

Thanks for your rating!

5
Partner Couples

Our 5th time in Garlands del Rio in 2 years. They are just like our 2nd family in PV. Everything about this place and the staffs are wonderful.

By on May 19, 2019

Review comment responded on May 19, 2019

Thank you for choose again Garlands del Rio !

4
Everyone

By on Mar 18, 2019

Review comment responded on Apr 1, 2019

Thank you for choose Garlands del Rio !

5
Everyone

Stayed in The Penthouse it was wonderful. Staff were great. Pastries included in the buffet breakfast were poor.

By on Dec 11, 2018

Review comment responded on Dec 11, 2018

Thank you for your comments !

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