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Banyan Tree Puebla

5.0 star property
VIP Access

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Photo gallery for Banyan Tree Puebla

Outdoor pool, pool umbrellas, sun loungers
Property video
Urban Bliss | Premium bedding, pillowtop beds, minibar, in-room safe
Exterior
Buffet

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
10 Norte #1402, Col. Barrio del Alto, Puebla, PUE, 72000
  • Place, Artist Quarter
    ‪5 min walk‬
  • Place, Puebla Convention Center
    ‪5 min walk‬
  • Place, Zócalo de Puebla
    ‪12 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪46 min drive‬
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Room options

View all photos for Urban Bliss

Urban Bliss | Premium bedding, pillowtop beds, minibar, in-room safe

Urban Bliss

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Harmony Suite

Harmony Suite | Premium bedding, pillowtop beds, minibar, in-room safe

Harmony Suite

  • City view
  • 2260 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Urban Room Double

Urban Room Double | Premium bedding, pillowtop beds, minibar, in-room safe

Urban Room Double

8.6 out of 10
Excellent
(11 reviews)
  • City view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Serenity Suite

Serenity Suite | Premium bedding, pillowtop beds, minibar, in-room safe

Serenity Suite

  • City view
  • 1249 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Bliss Suite

Bliss Suite | Premium bedding, pillowtop beds, minibar, in-room safe

Bliss Suite

  • City view
  • 1001 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Urban Junior Suite King

Urban Junior Suite King | Premium bedding, pillowtop beds, minibar, in-room safe

Urban Junior Suite King

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Urban Junior Suite Double

Urban Junior Suite Double | Premium bedding, pillowtop beds, minibar, in-room safe

Urban Junior Suite Double

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Bliss Junior Suite

Bliss Junior Suite | Premium bedding, pillowtop beds, minibar, in-room safe

Bliss Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 678 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Urban Room King

Urban Room King | Premium bedding, pillowtop beds, minibar, in-room safe

Urban Room King

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Bliss Suite

A bedroom with a stone wall, a large bed, a bench, a desk, and a window with curtains.

Bliss Suite

  • Sleeps 3
  • Free WiFi

View all photos for Bliss Junior Suite

A four-poster bed, a red sofa, a white armchair, a wooden cabinet, and a patterned rug in a hotel room.

Bliss Junior Suite

  • Sleeps 3
  • Free WiFi

View all photos for Urban Room Two Double

A hotel room with two beds, a dining table, a desk, and a view of the outdoors.

Urban Room Two Double

  • Sleeps 3
  • Free WiFi

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About the neighborhood

Puebla

Located in Puebla Historic Center within a short walk of Zócalo de Puebla, Banyan Tree Puebla is within a mile (2 km) of other popular sights such as Puebla Cathedral. This 5-star hotel has 78 guestrooms and offers a full-service spa, an outdoor pool, and a 24-hour gym.

What's nearby

  • Artist Quarter - 5 min walk - 0.3 miles
  • Puebla Convention Center - 5 min walk - 0.3 miles
  • El Parian Market - 7 min walk - 0.4 miles
  • Zócalo de Puebla - 12 min walk - 0.7 miles
  • Puebla Cathedral - 15 min walk - 0.8 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 6 min drive
  • Puebla Intl. Airport (PBC) - 38 min drive

Restaurants

  • ‪Restaurante Casa Reyna - ‬7 min walk
  • ‪Rooftop Banyan Tree - ‬1 min walk
  • ‪Domino’s Pizza San Francisco - ‬4 min walk
  • ‪El Ranchito - ‬2 min walk
  • ‪Gusano de Oro - ‬4 min walk

About this property

Banyan Tree Puebla

Banyan Tree Puebla features a full-service spa, an outdoor pool, and a 24-hour gym. Valet parking is MXN 220.00 per day if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for MXN 1250 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with concierge services, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a rooftop terrace, free WiFi in public areas, and meeting rooms.
55-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Minibars, espresso makers, and safes are other standard amenities.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Banyan Tree Spa has 3 treatment rooms. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision. Guests under 7 years old are not allowed in the spa.

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  • Pool
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9.6 out of 10, Exceptional, 834 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Valet parking on site (MXN 220 per day)

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to noon for a fee: MXN 475 to 1,000 for adults and MXN 475 to 999 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bar Los Lavaderos
  • Pasquinel Bistrot
  • Rooftop Bar
  • Saffron
  • Trattoria Cello

Things to do

  • 24-hour gym
  • Full-service spa
  • Library
  • Outdoor pool

Family friendly

  • Dining table
  • In-room babysitting (surcharge)
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • 4,951 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Chef service
  • Coffee/tea maker
  • Dining table
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 1260 per pet, per day
  • 1 total (22 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for MXN 1000.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately MXN 475 to 1000 for adults, and MXN 475 to 999 for children
  • Airport shuttle fee: MXN 1250 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: MXN 220.00 per day
  • Pet fee: MXN 1260 per pet, per day
  • Rollaway bed fee: MXN 1000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Rosewood Puebla Hotel
Rosewood Puebla
Hotel Azul Talavera
Azul Talavera Hotel
Banyan Tree Puebla Hotel
Banyan Tree Puebla Puebla
Banyan Tree Puebla Hotel Puebla

Frequently asked questions

Is a free cancellation option available at Banyan Tree Puebla?

Banyan Tree Puebla provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Banyan Tree Puebla?

As of Jun 24, 2026, prices found for a 1-night stay for 2 adults at Banyan Tree Puebla on Jun 30, 2026 start from $231, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Banyan Tree Puebla?

This hotel is situated in Puebla Historic Center within a 10-minute walk of Artist Quarter, El Parian Market, and Candy Street. You'll also find Zócalo de Puebla and Cuauhtemoc Stadium within a short drive.

Is parking available on site at Banyan Tree Puebla?

Yes, valet parking is offered for MXN 220 per day.

Is a spa located at Banyan Tree Puebla?

Banyan Tree Spa is the hotel's spa and services include deep-tissue massages, Thai massages, detox wraps, and aromatherapy.

Does Banyan Tree Puebla have luxury amenities?

Yes, guests can indulge in luxuries such as an outdoor pool, a chef service, and 3 restaurants at this hotel.

Does Banyan Tree Puebla have a casino on the premises?

No, Banyan Tree Puebla doesn't have a casino.

Is there an indoor pool at Banyan Tree Puebla?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Banyan Tree Puebla?

There are many amenities for couples at this hotel, including a chef service and in-room massages as well as 3 restaurants.

Are there hot tubs at Banyan Tree Puebla?

No, this hotel doesn't have a spa tub.

Does Banyan Tree Puebla have a restaurant with a breakfast menu?

Yes, Banyan Tree Puebla has 3 restaurants, and serves breakfast (local cuisine) each morning for a surcharge.

Does Banyan Tree Puebla allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Banyan Tree Puebla for a fee of MXN 1260 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at Banyan Tree Puebla?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Banyan Tree Puebla?

The closest major airport to Banyan Tree Puebla is Puebla Intl. Airport (PBC), which is 21.7 mi away (38 minutes by car).

Are there rooms with balconies that I can book at Banyan Tree Puebla?

Yes, some guestrooms at this hotel offer a furnished balcony/patio where guests can enjoy city and garden views.

Does Banyan Tree Puebla have a wedding venue?

There are wedding services available at Banyan Tree Puebla if that's in your vacation plans.

Banyan Tree Puebla Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 554 out of 733 reviews
Rating 8 - Good. 100 out of 733 reviews
Rating 6 - Okay. 38 out of 733 reviews
Rating 4 - Poor. 22 out of 733 reviews
Rating 2 - Terrible. 19 out of 733 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Robert

Liked: Staff & service, amenities
great stay and hotel service, I recommend
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Robert

Liked: Staff & service, amenities
Beautiful hotel in a good location with a view of the volcano.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Alvaro

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, amenities
Beautiful hotel, friendly staff, and nice rooms in a good location.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Staff was fantastic, room was spotless and extremely comfortable
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Abraham

Excelente
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

German

Liked: Cleanliness, amenities, property conditions & facilities
Room was beautiful and always clean. Great staff!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Jerome

Liked: Cleanliness, amenities, property conditions & facilities
Excellent in all respects.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Lluvia

Liked: Amenities
Great experience staying at this Hotel, service was great and the food delicious
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Alexéi Humberto

Liked: Cleanliness, amenities, property conditions & facilities
👍
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous roof deck / pool. Brilliant food. Amazing rooms Air conditioning / heating didn’t work. Coffee maker didn’t work. Wasn’t able to get fixed despite requests. Internet slow
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Septian

Great hotel
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Carlos

Beautiful hotel located in the heart of downtown Puebla
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Shuangxia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel, everything is perfect!
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Florice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. The rooms and bathroom is top notch. The staff is friendly.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is perfect.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Arun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, amazing views from rooftop dining/pool area, good dining optione
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Sungman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy and calm. Wonderful
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Gilberto R. Ruiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic facilities, stellar service and good food venues.
Stayed 3 nights in Aug 2023
Verified

8/10 Good

Doris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and great staff. The food was average at the hotel
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stuff and beautiful property
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Eve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, staff and service
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Sylvester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you visit Puebla and want a perfectly-located hotel with every amenity, then the Banyan Tree is the right choice. It's a beautiful property close to the historic center, and the staff is great.
Stayed 2 nights in Jul 2024