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Azcarraga Hotel

Property class: 2

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Photo gallery for Azcarraga Hotel

Basic Room | Bed sheets
Basic Room | Bed sheets
Terrace/patio
Bed sheets
Exterior

Reviews

6.6 out of 10

Popular amenities

  • 24/7 front desk

Explore the area

View in a map
3 Poniente 724 Centro histórico, 16, Puebla, PUE, 72000
  • Place, Zócalo de Puebla
    ‪10 min walk‬
  • Place, Puebla Cathedral
    ‪12 min walk‬
  • Place, Santo Domingo Church
    ‪12 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪47 min drive‬

Room options

View all photos for Basic Room

Basic Room | Bed sheets

Basic Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Double Room

Family Double Room | Bed sheets

Family Double Room

  • Sleeps 4
  • 2 Large Twin Beds

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About the neighborhood

Puebla

Located in Puebla Historic Center, Azcarraga Hotel is within a 5-minute walk of sights such as Plaza de Revolución and Museum of the Mexican Army and Air Force. This 16-room hotel welcomes guests with conveniences like a 24-hour front desk.

What's nearby

  • Zócalo de Puebla - 10 min walk - 0.6 miles
  • Rosario Chapel - 10 min walk - 0.6 miles
  • Puebla Cathedral - 12 min walk - 0.7 miles
  • Santo Domingo Church - 12 min walk - 0.7 miles
  • Puebla Convention Center - 14 min drive - 2.8 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 15 min walk
  • Puebla Intl. Airport (PBC) - 41 min drive

Restaurants

  • ‪Fonda de Santa Clara - ‬2 min walk
  • ‪El Gato De Oro - ‬4 min walk
  • ‪OCHO30.4 - ‬3 min walk
  • ‪Restaurant Puebla - ‬2 min walk
  • ‪Tacos y Cemitas Marilyn - ‬3 min walk

About this property

Azcarraga Hotel

At Azcarraga Hotel, guests have access to free WiFi in public areas. Airport transportation is made easy with an airport shuttle (available 24 hours) for MXN 1500 per vehicle roundtrip. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations.

Similar properties

Interior entrance
Hotel Palace Puebla
Puebla Historic Center
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
8.2 out of 10, Very Good, 491 reviews
$19 nightly
The price is $23
May 10 - May 11
Total with taxes and fees
Hotel Palace Puebla

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Tile flooring in room
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: MXN 1500 per vehicle (roundtrip, maximum occupancy 4)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-anytime
  • Check-out: 1:00 PM
  • Minimum check-in age: 15
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Azcarraga Hotel Hotel
Azcarraga Hotel Puebla
Azcarraga Hotel Hotel Puebla

Frequently asked questions

Is free cancellation available at Azcarraga Hotel?

Azcarraga Hotel offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

What's there to see within easy reach of Azcarraga Hotel?

This hotel is situated in Puebla Historic Center, just steps from Plaza de Revolución, and within a 10-minute walk of Zócalo de Puebla and Museum of the Mexican Army and Air Force. You'll also find Los Sapos Bazaar and Palafoxiana Library less than a mile away.

Does Azcarraga Hotel have a casino at the property?

No, Azcarraga Hotel doesn't have a casino.

Will I find an indoor pool at Azcarraga Hotel?

No, there is no indoor pool at this hotel.

Does Azcarraga Hotel have a restaurant with a breakfast menu?

No, Azcarraga Hotel doesn't have a restaurant that serves breakfast.

Will Azcarraga Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Azcarraga Hotel.

How far is the airport from Azcarraga Hotel?

The closest major airport to Azcarraga Hotel is Puebla Intl. Airport (PBC), which is 20.7 mi away (41 minutes by car).

Azcarraga Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 6 out of 21 reviews
Rating 8 - Good. 3 out of 21 reviews
Rating 6 - Okay. 6 out of 21 reviews
Rating 4 - Poor. 2 out of 21 reviews
Rating 2 - Terrible. 4 out of 21 reviews

6.0/10

Cleanliness

6.0/10

Staff & service

6.4/10

Amenities

5.0/10

Property conditions & facilities

Reviews

8/10 Good

Matthew

Stayed 1 night in Dec 2024

8/10 Good

Yosef

Disliked: Room comfort
Stayed 2 nights in May 2025

6/10 Okay

Carla

Traveled with partner
Disliked: Property conditions & facilities
Se necesitan hacer muchas mejoras al hotel ya que varios muebles están desgastados o viejos. No fue una mala experiencia porque es muy lindo pero mucho en que mejorar.
Stayed 1 night in Apr 2025

10/10 Excellent

Rafael

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Muy grato, buenos anfitriones
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pesimo servicio

Pesimo servicio, cuartos sucios y con chinches y cucarachas, no habia papel ni toallas, los cuartos tenian un olor desagradable, cambiamos de hotel a la hora
Stayed 1 night in Apr 2025

10/10 Excellent

Abraham

Stayed 1 night in Mar 2025

6/10 Okay

fabiola

Stayed 1 night in Feb 2025

2/10 Terrible

GLORIA ESTHER

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No es nada de lo que publican , aun lo estan remodelando, muy sucio nunca limpiaron la habitacion, el baño se hinundo en dos ocaciones. Nos salimos antesde lo previsto.
Stayed 5 nights in Jan 2025

6/10 Okay

Luis Darío

Disliked: Cleanliness, property conditions & facilities
Mejorar el internet, no llegaba a mi cuarto y nunca me pude duchar porque no salia agua caliente.
Stayed 1 night in Jan 2025

4/10 Poor

Teresa Nathalia

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Se les perdió nuestra reservación y nos tuvieron que dar otro cuarto (lo manejaron como upgrade pero tenía menos camas de las que habíamos pedido), se les olvidó cobrarnos y nos terminaron tocando a la puerta a la medianoche de nuestra última noche, personal poco profesional
Stayed 2 nights in Dec 2024

2/10 Terrible

raul

Stayed 1 night in Dec 2024

8/10 Good

AHUIZOLT ALEJANDRO

Business traveler
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Económica y practica para hospedaje!
Stayed 3 nights in Nov 2024

6/10 Okay

daniel

Traveled with group
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

decente por el precio

Un poco atorado el check in pero muy amables los de la recepcion. El edificio es viejo por lo cual las compliaciones de un inmueble antiguo se hacen presentess
Stayed 2 nights in Dec 2024

6/10 Okay

Aurelio

Buen trato
Stayed 3 nights in Dec 2024

10/10 Excellent

Susana, puebla

Stayed 1 night in Nov 2024

2/10 Terrible

DENICE

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Aníbal

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy bien todo sin ningun problema. muy segura y silencioso
Stayed 3 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelenteeeeeeeeeee

Excelente servicio, accesible, sus instalaciones son reconfortables, cómodas. El personal respetuoso y sobre todo el lugar es seguro y buena ubicación
Stayed 1 night in Nov 2024

4/10 Poor

Itzel

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
La habitación no era para nada lo que mostraba en sus fotos
Stayed 1 night in Aug 2024

10/10 Excellent

Cristian Nicolás

Stayed 1 night in Aug 2024

6/10 Okay

Erika

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024