Everyone was really nice. Check in was easy and flexible.
Extremely impressed with the well maintained, elegant quality of the property, very helpful staff. Very pleasant neighborhood, easy access to transportation.
The staff was extremely pleasant and accommodating. The property did not have many amenities; however, was a great experience.
Nice hotel that's close to Vatican City. Room was very clean and cozy. Don't forget to visit the bar in the evening to get the view.
I loved the excellent service given by the staff, especially Jesus Guevara who welcomed us courteously and provided great room service.
First, cannot express how great Ira was. It felt like there were 10 of her working there. Ira was so accommodating and helpful and made our stay in Rome amazing. The world would be a better place if everyone were like Ira. On another note, the location is central and close to everything.
The staff couldn't be better. They are friendly and very helpful. The breakfast is very good - do buy some more spoons - they ran out almost every morning. The room decor is extremely plain. Part of the enjoyment of being in Italy is having rooms that look Italian - not like a motel in a small town. ...
Twentyone Hotel is a very clean and convenient place to stay when visiting Rome to see the sights - Vatican, Coleseum, central historic district. Safe street with high-end retail shopping and great restaurants in the neighborhood. Will stay there again!
My wife had to bring up our own luggage to 3rd story with 2 kids, no bellhop in site. The rooms AC did not work. The entire floor did not have painted walls, they were just spackled and the hallways were dirty. No hot water in the shower, even after letting it run for 10 minutes as advised. Water ...
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