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Shilo Inn Suites Hotel - Portland Airport

3.0 out of 5.0

Recent guest reviews

The service was great. The room exceeded my expectations.

I liked that though this was conveniently located to the airport I could not hear airplanes. The bed was comfortable.

Spacious room, nice amenities. Front desk staff were very accommodating, provided us a rollaway bed, and allowed us to check out a bit later. Was a great experience all around!

This was horrible I didn’t even have clean towels when I got out of the shower. I should have a refund. Worst experience ever

Super clean and spacious! Staff was helpful and very close to airport.

I've stayed at this hotel a number of times and have learned to stay solely on the 4TH FLOOR. It has been remodeled in recent years. The room photo that Orbitz displays is what the 4th floor rooms look like. I've seen rooms on the 1st and 3rd floors in the past. They don't compare they are very dated. I was told as of April 1st this hotel no longer offers free breakfast. Instead it is a 20% off at their attached restaurant. TIP FOR THOSE HEADED TO AIRPORT: Save your money and eat at the airport. PDX has better, local food options for cheaper or comparable prices. Lastly, the pool, spa, sauna area needs a lot of work. The dry sauna wasn't working, pool looked stained and the hot tub had tiles missing and was also dirty/stained appearing.

It was dirty. Are room had hair balls on the chairs from the last guests. Lots of debree on the floor and no towels, and when i asked the front desk for towels he acted like it was a inconvenience for him to do his job. The resturant has the rudest lady running it for breakfast, and the quality is poor. The servers forget your order and never come by yiur table. This place is trash!

It was close to food and things as well as the airport. But the bed was hard as a rock and very hard to sleep on

First Ana was the receptionists to check us in she was great very friendly and helpful. I had talk to her early in the day of check in about having a crib in our room. She said she would have it there and ready. There was a mistake and the crib didn't make it, but they were prompt to bring another as well as extra blankets, pillows, and sheets. The room was big and clean and had everything and more we needed. We were just there to sleep before our early flight the next morning but it was a great rest....quite for our kids, comfortable beds, etc. To be honest we stayed in a 4 star hotel in California and I have to say we wished we had our Shilo room back in Oregon. The thing we wish we would have been able to enjoy was their indoor pool it looked great! We also parked are car they which was super convenient. I felt safe knowing are car would be safe there.

Location was great. Housekeeping was awful. First room was not cleaned or stocked. Used bar soap in bathroom and no classes in room both nights. Moved to another room for two nights. It was not clean either day. There was long black hair in bathtub and on the bed sheets both days. Pool was closed for two days for cleaning

Everything was very nice. The room was very quiet and quite spacious. Enjoyed the 24 hr hot tub and pool and especially the sauna. Staff was very friendly and welcoming.

Room was huge and nice. Staff were friendly and accommodating. I will recommend this place.

Everything I needed under one roof.very nice lounge

Restaurant was nice the staff were helpful. Arranged to pick us up at the car rental and brought us back to the hotel. Caught the shuttle next morning to the airport.

11707 Ne Airport Way Portland OR

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Located in Parkrose, Shilo Inn Suites Hotel - Portland Airport is 2.1 mi (3.4 km) from Grotto and within a 15-minute drive of other popular attractions like Moda Center. This 200-room, 3-star hotel has a restaurant, an indoor pool, and a 24-hour fitness center.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Cooked-to-order breakfast is offered for a fee each morning from 6:00 AM to noon.


Rooms

A TV comes with satellite channels and pay movies, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a living room, a dining area, and a refrigerator.


Property features

Guests of Shilo Inn Suites Hotel - Portland Airport have access to an indoor pool, a 24-hour fitness center, and a spa tub. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a sauna, free WiFi in public areas, and conference space.

Room options

Junior Suite, 1 King Bed

King 1 | Sleeps 2

Guest reviews for Shilo Inn Suites Hotel - Portland Airport

Everyone (72) Couples (71) Business (55) Family (94) Friends (9) Other (17)
4
Families

The service was great. The room exceeded my expectations.

By on Jun 25, 2019

5
Families Business Business Travelers

I liked that though this was conveniently located to the airport I could not hear airplanes. The bed was comfortable.

By on Jun 24, 2019

4
Everyone

By on Jun 21, 2019

5
Families Family with small children Families

Spacious room, nice amenities. Front desk staff were very accommodating, provided us a rollaway bed, and allowed us to check out a bit later. Was a great experience all around!

By on Jun 14, 2019

1
Partner Couples Families

This was horrible I didn’t even have clean towels when I got out of the shower. I should have a refund. Worst experience ever

By on Jun 9, 2019

1
Everyone

By on Jun 8, 2019

5
Families Business Business Travelers Families

Super clean and spacious! Staff was helpful and very close to airport.

By , from Kalamazoo Michigan on Jun 6, 2019

5
Everyone

By on Jun 5, 2019

4
Families Families

I've stayed at this hotel a number of times and have learned to stay solely on the 4TH FLOOR. It has been remodeled in recent years. The room photo that Orbitz displays is what the 4th floor rooms look like. I've seen rooms on the 1st and 3rd floors in the past. They don't compare they are very dated. I was told as of April 1st this hotel no longer offers free breakfast. Instead it is a 20% off at their attached restaurant. TIP FOR THOSE HEADED TO AIRPORT: Save your money and eat at the airport. PDX has better, local food options for cheaper or comparable prices. Lastly, the pool, spa, sauna area needs a lot of work. The dry sauna wasn't working, pool looked stained and the hot tub had tiles missing and was also dirty/stained appearing.

By on May 28, 2019

1
Everyone

It was dirty. Are room had hair balls on the chairs from the last guests. Lots of debree on the floor and no towels, and when i asked the front desk for towels he acted like it was a inconvenience for him to do his job. The resturant has the rudest lady running it for breakfast, and the quality is poor. The servers forget your order and never come by yiur table. This place is trash!

By on May 11, 2019

Shilo Inn Suites Hotel - Portland Airport

11707 Ne Airport Way, Portland, OR 97220