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Recent guest reviews

Poorly designed faucet in bathroom. when leaning over sink to brush my teeth, I twice banged my nose on the faucet, which is way too high, and has really sharp corners.

It's a very nice hotel the staff was friendly.

Great stay!

We felt the room was basic - which we like, but not comfortable for 2 as we would wish. The chaise a nice touch if only 1 person, but a small table with 2 chairs to sit would have been a better use of the space. Also - the bathroom very nice but really needs a good scrubbing in the shower (doors especially) and the entry space - where suitcases are kept where one would change - but also enter from the hall - felt that the floor there was not clean enough to actually change in that space.

Surprisingly pleasant. Innovative decor.

Great location

Location was perfect for us. Liked modern design.

Had a great stay! Room was clean and staff welcoming! Close to a lot of local transportation.

Nothing special about this hotel. Just a "boutique" hotel with underwhelming design and service. No on-site parking.

Modern, functional rooms. Great shower.

Great decor and comfort. Was very quiet for sleeping. In-room espresso!

Eco-friendly but very understaffed and under-serviced.

Location excellent..staff great and helpful..too bad only grab and go breakfast thanks to pandemic..espresso machine in room difficult..would've preferred just regular coffee machine. Would stay again.

The staff were amazing and the rooms immaculate. Great amenities and it really seems as if we were home. We will be back for sure!

Very unique, stylish hotel for a Hilton. Loved the decor, restaurant, staff and room was exceptional!! Also, icing on the cake was the Nespresso machine in the room. We used the gym everyday too. Clean and had what we needed but one of the treadmills was out of service. To have more mats for stretching or yoga would be nice too - there was only one. Location of the hotel was perfect too. A 5-10 min Uber ride anywhere.

The best customer service. The receptionist always welcome and helpful.

I think it was Portland more than the staff, but the place is sterile. Corona has killed Portland. Sad to see.

NW 9th Avenue Portland OR

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center
  • Business center

Located in Pearl District, Canopy by Hilton Portland Pearl District is within 2 miles (3 km) of popular attractions such as Moda Center and Oregon Convention Center. This 4-star hotel has 153 rooms and welcomes guests with a restaurant, free in-room WiFi, and a gym.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. You can sip a beverage at the coffee shop/cafe.


Rooms

Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Other amenities include refrigerators, espresso makers, and free local calls. Housekeeping is available on request.


Property features

Guests of Canopy by Hilton Portland Pearl District enjoy a gym, free WiFi in public areas, and a business center. Valet parking is available for USD 47 per night. The 24-hour front desk has staff standing by to help with access to locker space, luggage storage, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a computer station, free newspapers, and laundry facilities.

Room options

Deluxe Room, 1 King Bed, Accessible, City View (Hearing)

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible (Shower)

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible (Hearing)

1 King Bed | Sleeps 2

Deluxe Room, 2 Queen Beds, Accessible (Roll-in Shower)

2 Queen Beds | Sleeps 4

Guest reviews for Canopy by Hilton Portland Pearl District

Everyone (24) Couples (15) Family (15)
4
Everyone

Poorly designed faucet in bathroom. when leaning over sink to brush my teeth, I twice banged my nose on the faucet, which is way too high, and has really sharp corners.

By on May 28, 2022

Review comment responded on Jun 12, 2022

Thank you so much for taking the time to give us feedback. I am very glad you enjoyed your stay! We hope to welcome you back to the Canopy on your next trip to Portland! Meanwhile, travel safe and be well.

4
Partner Couples

It's a very nice hotel the staff was friendly.

By , from Los Alamos on Mar 15, 2022

Review comment responded on Mar 22, 2022

Thank you so much for taking the time to give us feedback. I am very glad you enjoyed your stay! We hope to welcome you back to the Canopy on your next trip to Portland! Meanwhile, travel safe and be well.

5
Everyone

Great stay!

By on Jan 21, 2022

Review comment responded on Jan 24, 2022

Thank you for taking the time out of your schedule to send us your feedback! We always appreciate when our guests drop us a quick line, it helps us know we're doing things well. We hope to welcome you back to the Canopy Pearl on your next visit to Portland. In the meantime, and regardless of your future plans, travel safe and be well.

3
Partner Couples

We felt the room was basic - which we like, but not comfortable for 2 as we would wish. The chaise a nice touch if only 1 person, but a small table with 2 chairs to sit would have been a better use of the space. Also - the bathroom very nice but really needs a good scrubbing in the shower (doors especially) and the entry space - where suitcases are kept where one would change - but also enter from the hall - felt that the floor there was not clean enough to actually change in that space.

By , from Bend on Dec 25, 2021

Review comment responded on Dec 27, 2021

Thank you for taking the time to share your experience about your recent stay at our hotel. We like to treat all guests with respect and a sense of urgency. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At our Canopy, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us again. Hopefully I get to see you in the near future!

5
Family

Surprisingly pleasant. Innovative decor.

By on Dec 9, 2021

Review comment responded on Dec 13, 2021

Thank you for taking a moment to share your experience. I am happy to hear you found the Canopy Pearl to your liking. I really hope to see you and welcome you back to our hotel in the not too distant future!

4
Family Partner Couples

Great location

By on Dec 3, 2021

Review comment responded on Dec 5, 2021

Thank you for the Comment!! Was there anything we can do to make your stay great just like our location?

5
Family

Location was perfect for us. Liked modern design.

By on Oct 9, 2021

Review comment responded on Oct 14, 2021

Hi Janet, glad you found our location ideal. Thanks for highlighting this and for your business.

5
Partner Couples

Had a great stay! Room was clean and staff welcoming! Close to a lot of local transportation.

By on Sep 9, 2021

2
Family

Nothing special about this hotel. Just a "boutique" hotel with underwhelming design and service. No on-site parking.

By , from SAN DIEGO on Sep 3, 2021

Review comment responded on Oct 26, 2021

Hi Bryan, Thanks for your feedback. I'm disappointed in your less than pleasant experience, but will use this as a learning opportunity for my team and I. Positively yours,

4
Everyone

Modern, functional rooms. Great shower.

By on Aug 13, 2021

Canopy by Hilton Portland Pearl District

425 NW 9th Avenue, Portland, OR 97209
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