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Recent guest reviews

Room is a bit small. Clean and updated bathroom. The beds are soft but I prefer firmer beds. Location is west of downtown which was what we were looking for, trying to stay out of downtown and the homeless scenes of Portland. Breakfast is ok. The one guy working the small breakfast area was busy and did a great job try to please everyone. This is no more than a 3 stars hotel. Overall, it's a good stay for us.

Conveniently located to highways, great shopping and restaurants.

No receipt at check out. Referred to Orbitz for stay receipt. Weak.

The staff were exceptional. The cleanliness of the room was very poor. Towels had stains on them, shower wasn't cleaned when we arrived.

Very nice breakfast, exercise facility, pool, easy on/off of major highways and proximity to our granddaughter (the last one not relevant to all customers I presume)

Great breakfast, free parking, great location in Portland.

We have stayed here multiple times. We love the free parking and the convenience.

Nice clean motel , central location, easy access to where we need to be

Close to downtown and everythingI guess I got to write a review to please the app. Super easy to check in and they gave me an extra bed for extra guest. The continental breakfast was awesome and very filling

Our room was fine, the hotel was fine, the pool was good (important for traveling with a kid). Unfortunately, the first night we had a noisy group next door, so we didn't sleep well. The street noise was not a problem (we were on the 3rd floor). The location is actually quite good, a nice walk down 23 St where many restaurants are located. There is a good french bakery a block away. Parking is included in the price, which makes it more affordable.

The room was clean and comfortable. Great to have a pool, hot tub and fitness center on site. Staff was very professional and friendly. Loved extra long checkout time.

Comfortable. Off the highway but close enough to lots of eateries.

It was a terrific stay and it was close to everything we needed. Breakfast was great and room amenities were good.

Overall a very nice hotel, conveniently located within short walking distance of shopping, restaurants / cafes and residential areas where our family resides. Rooms and facilities in general are nicely done. Free parking provided for the guests. The excercise room needs to be bigger for a hotel of this size. When used by three people it already feels very cramped. The air handler in our room was constantly blowing in cold air (outside temp 35 deg) regardless of the setting. We had to turn it off most of the time. One Sunday morning throughout the breakfast period a loading door down the hall was left open and the entire first floor was freezing. Probably a careless oversight but never a good idea to freeze out your guests while you're giving them a complimentary breakfast which happened to be quite good. I found the staff to be very polite and helpful. I would stay here again on my next trip to Portland.

Had to call 2-3x to get coffee and toilet paper replenished. Room missing some amenities I have come to expect: iron & ironing board, local telephone directory, addresses & phone numbers for local restaurants. Front desk staff was able to provide a menu for one nearby restaurant, and made recommendations.

Nw Vaughn St Portland OR

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Indoor pool

Located in Northwest Portland within a short walk of Legacy Good Samaritan Medical Center, Holiday Inn Express Hotel & Suites Portland-NW Downtown, an IHG Hotel is within a few miles (5 km) of other popular sights such as Moda Center. This 90-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and a 24-hour gym.


Dining

Free on-the-go breakfast is served each morning from 6:30 AM to 9:30 AM.


Rooms

Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.


Property features

Guests staying at Holiday Inn Express Hotel & Suites Portland-NW Downtown, an IHG Hotel enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a spa tub, a 24-hour business center, and coffee/tea in a common area.

Room options

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

1 King Bed | Sleeps 2

Suite, 1 Double Bed, Accessible, Non Smoking (Mobility)

1 Double Bed | Sleeps 2

Suite, 1 King Bed, Non Smoking, Balcony

1 King Bed | Sleeps 4

Standard Room, Non Smoking

1 King Bed | 1 Queen Bed | Sleeps 2

Guest reviews for Holiday Inn Express Hotel & Suites Portland-NW Downtown, an IHG Hotel

Everyone (11) Couples (14) Business (4) Family (9) Other (2) Friends (2)
1
Everyone

By on Oct 23, 2021

4
Family with small children

Room is a bit small. Clean and updated bathroom. The beds are soft but I prefer firmer beds. Location is west of downtown which was what we were looking for, trying to stay out of downtown and the homeless scenes of Portland. Breakfast is ok. The one guy working the small breakfast area was busy and did a great job try to please everyone. This is no more than a 3 stars hotel. Overall, it's a good stay for us.

By on Jul 7, 2021

Review comment responded on Jul 8, 2021

Thank you so much for your feedback. Sorry about your breakfast experience, due to Covid we obviously have limited options. We hope you come back and see us again when we have a full breakfast.

4
Partner Couples Family

Conveniently located to highways, great shopping and restaurants.

By on Apr 15, 2021

Review comment responded on Apr 19, 2021

Thank you so much for your feedback. Glad you enjoyed your stay with us. We hope to see you again soon.

3
Business Business

No receipt at check out. Referred to Orbitz for stay receipt. Weak.

By on Mar 10, 2021

Review comment responded on Apr 19, 2021

Thank you for your feedback. I am very sorry for that inconvenience. We hope to see you again so we can make it up to you

5
Everyone

By on Mar 8, 2021

4
Everyone

By on Jan 17, 2021

Review comment responded on Jan 28, 2021

Thank you for staying with us

5
Everyone

By on Jan 2, 2021

Review comment responded on Jan 3, 2021

Thank you !!

3
Partner Couples

The staff were exceptional. The cleanliness of the room was very poor. Towels had stains on them, shower wasn't cleaned when we arrived.

By on Oct 28, 2020

Review comment responded on Nov 2, 2020

Thank you for letting us know about the troubles you had during your stay. We will address these issues with the housekeeping and get it taken care of. Our apologies again.

5
Family

Very nice breakfast, exercise facility, pool, easy on/off of major highways and proximity to our granddaughter (the last one not relevant to all customers I presume)

By on Nov 26, 2019

Review comment responded on Nov 27, 2019

It was such a pleasure to have you at Holiday Inn Express & Suites Portland-NW Downtown, and we appreciate you sharing your experience with us. We are delighted to hear that our relaxing on-site amenities and excellent breakfast offerings perfect for your needs. It also warms our hearts to know that we were able to provide an excellent location near your granddaughter. Please choose to stay with us again the next time you're in town. Guest Relations

5
Family

Great breakfast, free parking, great location in Portland.

By on Nov 14, 2019

Review comment responded on Nov 14, 2019

A lovely breakfast is often the best way to start the day, and we're glad you enjoyed yours with us. We're also pleased you could take advantage of our fantastic location and plentiful parking. Should your travels bring you back this way, we'd love to deliver another exceptional experience at Holiday Inn Express & Suites Portland-NW Downtown. Guest Relations

Holiday Inn Express Hotel & Suites Portland-NW Downtown, an IHG Hotel

2333 Nw Vaughn St, Portland, OR 97210
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