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Recent guest reviews

My only complaint so far is our room was near the ice machine on the sixth floor but it didn’t work and we had to go down to the third floor to get ice.

Nice staff, nice rooms.

nice

A very nice hotel. Enjoyed our stay so much. Nice surroundings too!

We have stayed here before. Convenient location. Room was clean, staff was friendly. However, l feel it is overpriced for what it is.

The room was clean and comfortable.

We loved the rooms, heated pool, proximity to shopping, restaurants, etc. we can’t say enough about the friendliness and efficiency of every staff member from reception desk to cleaning service. Complimentary coffee and cookies were a real treat.

Property is very clean. Employees are very friendly and professional. Rooms are clean.

Property was fine. Kids enjoyed pool.

The room was rather small for the cost. A very cramped bathroom but functional. The beds were comfy and the wifi was strong. I was most displeased that I had to pay $8 for their crappy breakfast. Seriously, the powdered eggs and continental variety should be part of one's stay. If it were a true buffet (omelet station, bacon, pancakes, etc) , like at an upscale hotel, then charge but not for what I would receive at a Country Inn and Suites. We are already paying over $200/night. Also the rationing of the coffee was odd. It should just be out and available, not behind the bar. The pool facility was fine and I appreciated the accomodation for the late checkout.

The room was a great size, beds were comfortable, everything was clean and they were so pet friendly!! There is even a dog park area in the back!! Loved!!

Friendly and quiet.

Clean and quiet. Water didn’t drain in shower

Maine Mall Rd South Portland ME

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Onsite dining
  • Free airport shuttle

DoubleTree by Hilton Hotel Portland places you next to Maine Mall and within a mile (2 km) of Sable Oaks Golf Course. This 4-star hotel has 220 guestrooms and offers conveniences like a restaurant, an indoor pool, and free in-room WiFi.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. Start weekends off right with buffet breakfast served for a fee.


Rooms

37-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and bathrobes. Free weekday newspapers, safes, and phones are also standard.


Property features

Guests of DoubleTree by Hilton Hotel Portland have access to an indoor pool, a gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include conference space, a business center, and express check-out.

Room options

Room, 1 Double Bed, Accessible, Non Smoking

1 Double Bed | Sleeps 2

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Room, 1 King Bed

1 King Bed | Sleeps 2

Executive Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Guest reviews for DoubleTree by Hilton Hotel Portland

Everyone (35) Couples (7) Family (8)
5
Family with small children

My only complaint so far is our room was near the ice machine on the sixth floor but it didn’t work and we had to go down to the third floor to get ice.

By on Jan 4, 2023

Review comment responded on Jan 6, 2023

Dear Susan,Thank you for staying with us at DoubleTree by Hilton Portland, Me. It is fantastic to learn that you enjoyed your stay overall and we trust your room was clean and comfy. Please accept our apologies the ice machine on your floor was not operating, we work hard to resolve such issues in a timely manner. Thank you for your feedback and we hope you will come back and see us again in the future. Best Regards,Gil HartmanGeneral Manager

4
Everyone

Nice staff, nice rooms.

By on Dec 30, 2022

Review comment responded on Jan 1, 2023

Dear Kristin,We're all smiles knowing we hit the mark in service and accommodations during your stay with us at DoubleTree by Hilton Portland, Me. That's what we like to hear! Thank you for the positive review, and come back anytime. Best Regards,Gil HartmanGeneral Manager

5
Everyone

nice

By on Nov 23, 2022

Review comment responded on Nov 26, 2022

Dear Emma,It's wonderful to receive your outstanding rating of DoubleTree by Hilton Portland, Me! Our team is proud to have made your visit pleasant. Thank you for choosing to stay with us, and we hope to see you again!Best Regards,Gil HartmanGeneral Manager

5
Family Partner Couples

A very nice hotel. Enjoyed our stay so much. Nice surroundings too!

By on Oct 25, 2022

Review comment responded on Oct 27, 2022

Dear Wei,Thank you for the perfect rating of your time at DoubleTree by Hilton Portland, Me, and we couldn't be happier to receive your glowing review! Our hotel is situated near the largest mall in New England and within a short drive to downtown and the airport, and we hope that you were able to take full advantage of our complimentary shuttle to help you explore all the area has to offer! We cannot wait to put your next return date on the books, as we enjoy hosting familiar faces.Best Regards,Gil HartmanGeneral Manager

4
Family with small children

We have stayed here before. Convenient location. Room was clean, staff was friendly. However, l feel it is overpriced for what it is.

By on Oct 10, 2022

Review comment responded on Oct 12, 2022

Dear Marni,Your positive rating of DoubleTree by Hilton Portland, ME is much appreciated! We greatly appreciate your loyalty as a returning guest. Although you felt your stay could have been a better value, it's great that you nonetheless enjoyed our convenient location, friendly assistance, and clean accommodations. Thank you for choosing to stay with us, and we look forward to your return!Best Regards,Gil HartmanGeneral Manager

5
Family

The room was clean and comfortable.

By on Aug 23, 2022

5
Everyone

By on Aug 12, 2022

4
Everyone

By on May 31, 2022

5
Family

We loved the rooms, heated pool, proximity to shopping, restaurants, etc. we can’t say enough about the friendliness and efficiency of every staff member from reception desk to cleaning service. Complimentary coffee and cookies were a real treat.

By on Jan 18, 2022

Review comment responded on Jan 18, 2022

Thank you for the great rating! We look forward to your next return!

5
Everyone

By on Jan 9, 2022

DoubleTree by Hilton Hotel Portland

363 Maine Mall Rd, South Portland, ME 04106
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