DoubleTree by Hilton Hotel Portland

4.0 star property

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Hotel Portland

Outdoor pool
Hypo-allergenic bedding, in-room safe, blackout drapes
Exterior
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
363 Maine Mall Rd, South Portland, ME, 04106
  • Place, Maine Mall
    ‪2 min walk‬
  • Place, Thompson's Point
    ‪5 min drive‬
  • Place, State Theatre
    ‪8 min drive‬
  • Airport, Portland, ME (PWM-Portland Intl. Jetport)
    ‪5 min drive‬

Room options

Room, 2 Double Beds

8.6 out of 10
Excellent
(155 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

8.6 out of 10
Excellent
(87 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

8.0 out of 10
Very good
(22 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 Double Bed, Accessible, Non Smoking

7.6 out of 10
Good
(13 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(22 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 Double Bed

Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed

About the neighborhood

South Portland

DoubleTree by Hilton Hotel Portland places you next to Maine Mall and within a 3 miles (5 km) of Tate House Museum. This 4-star hotel has 220 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Maine Mall - 2 min walk - 0.1 miles
  • Thompson's Point - 5 min drive - 4.3 miles
  • Maine Medical Center - 7 min drive - 5.6 miles
  • State Theatre - 8 min drive - 6.1 miles
  • Cross Insurance Arena - 9 min drive - 6.3 miles

Getting around

  • Portland Transportation Center - 6 min drive
  • Portland Intl. Jetport Airport (PWM) - 5 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪D'Angelo Grilled Sandwiches - ‬19 min walk
  • ‪Aroma Joes - ‬19 min walk

About this property

DoubleTree by Hilton Hotel Portland

Guests of DoubleTree by Hilton Hotel Portland have access to an outdoor pool, a gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include meeting rooms, conference space, and a business center.
37-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and bathrobes. Free weekday newspapers, safes, and phones are also standard.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 12.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Blue Wave Grille

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1973
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from December 12 2025 to May 29 2026 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation (varies based on length of stay)
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.00 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 12.95 per person
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Portland
DoubleTree Hilton Portland
DoubleTree By Hilton Hotel Portland, ME South Portland, Maine
Doubletree By Hilton Portland
DoubleTree by Hilton Hotel Portland Hotel
DoubleTree by Hilton Hotel Portland South Portland
DoubleTree by Hilton Hotel Portland Hotel South Portland

Frequently asked questions

Is free cancellation available at DoubleTree by Hilton Hotel Portland?

DoubleTree by Hilton Hotel Portland offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

What's there to do within easy reach of DoubleTree by Hilton Hotel Portland?

This hotel is located in South Portland, just steps from Maine Mall. You'll also find Casco Bay and Thompson's Point within a short drive.

Will I be able to park at DoubleTree by Hilton Hotel Portland?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does DoubleTree by Hilton Hotel Portland include a casino?

No, DoubleTree by Hilton Hotel Portland doesn't have a casino.

Will I find an indoor pool at DoubleTree by Hilton Hotel Portland?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Note though that pool facilities will be unavailable from December 12 2025 until May 29 2026 (subject to change).

What amenities will couples enjoy at DoubleTree by Hilton Hotel Portland?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does DoubleTree by Hilton Hotel Portland have a hot tub?

No, there isn't a spa tub at this hotel.

Does DoubleTree by Hilton Hotel Portland feature a restaurant that includes a breakfast menu?

Yes, DoubleTree by Hilton Hotel Portland serves buffet breakfast for a surcharge on weekend mornings at Blue Wave Grille.

Will DoubleTree by Hilton Hotel Portland allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at DoubleTree by Hilton Hotel Portland for a fee of USD 75 per accommodation, per night. The property also provides food and water bowls.

Does DoubleTree by Hilton Hotel Portland have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to DoubleTree by Hilton Hotel Portland?

The closest major airport to DoubleTree by Hilton Hotel Portland is Portland Intl. Jetport Airport (PWM), which is 2.4 mi away (5 minutes by car). Another top airport is Sanford, ME (SFM-Sanford Seacoast Regional), which is located 28.7 mi away (37-minute drive).

Are there rooms with balconies at DoubleTree by Hilton Hotel Portland?

No, there aren't any guestrooms with balconies at DoubleTree by Hilton Hotel Portland.

DoubleTree by Hilton Hotel Portland Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 655 out of 1348 reviews
Rating 8 - Good. 301 out of 1348 reviews
Rating 6 - Okay. 183 out of 1348 reviews
Rating 4 - Poor. 106 out of 1348 reviews
Rating 2 - Terrible. 103 out of 1348 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Wendy

Warm friendly staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Jarrod

Stayed 2 nights in Nov 2025

6/10 Okay

Lyndsey

Stayed 1 night in Nov 2025

10/10 Excellent

mary

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great time
Stayed 1 night in Nov 2025

8/10 Good

Frank

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was undergoing renovations/repairs in certain areas. Our suite while comfortable could use some upgrades like the carpet which shows fraying and minor tears.
Stayed 4 nights in Nov 2025

10/10 Excellent

Hannah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic and warm welcome.
Stayed 1 night in Nov 2025

2/10 Terrible

Emily

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Our stay at DoubleTree surprised us. We were only there for 4 nights. Upon check-in, we didn’t have toilet paper and our room only had 1 small trash bin. Rooms are very old and dirty. We had a LIVE cockroach crawling on the window. We then found several dead bugs along the window on the floor. Housekeeping came quickly to vacuum and clean the room fully. They did not offer to move us to another room. They provided NO housekeeping for the next three days—we had to ask for towels, toilet paper, and to have trash removed. Front desk and management acted like they had no idea what was going on or why we weren’t receiving any regular cleaning services on our floor. Kids splashing and jumping everywhere in the pool. Must walk through lobby & bar to get to pool, bar and breakfast are both overpriced and not great. Assistant manager couldn’t help us regarding housekeeping and cleanliness issues but offered drink and breakfast stipends. Front desk supervisor apologized at the end of our stay and offered partial refund for our experience. I’ve stayed with many hotels, many Hilton-owned chains and have never, ever had such poor service as we did during this stay. Pay more and stay somewhere else without BUGS!
The live cockroach AFTER we smushed it!
Stayed 4 nights in Nov 2025

8/10 Good

Kerry

Liked: Cleanliness, amenities, property conditions & facilities
Room was very comfortable & clean. A clock would have been nice & outlets on both sides of the bed would have been helpful
Stayed 1 night in Nov 2025

10/10 Excellent

Kevin J

Liked: Cleanliness
Spacious room
Stayed 1 night in Nov 2025

10/10 Excellent

Victor

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
They were so nice
Stayed 2 nights in Nov 2025

10/10 Excellent

Robert H

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room , attentive staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Valerie A.

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Nov 2025

8/10 Good

Victoria

Traveled with family and small children, Traveled with family
Liked: Cleanliness
We were visiting Portland, ME from Chicago and just went for a couple hours of pool time, The Docent Collection where we were staying doesnt have a pool. Pool was relatively empty, clean, and staff was helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

Nikola

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Nov 2025

10/10 Excellent

Katherine

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff! Clean, convenient, working elevators, plenty of parking
Stayed 2 nights in Nov 2025

10/10 Excellent

Katherine

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, slight clog of bathtub was fixed immediately, excellent water pressure, wonderful staff, excellent breakfast, lots of parking
Stayed 1 night in Nov 2025

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast, easy check in. Very friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Vicki

Traveled with family and small children
Liked: Cleanliness, staff & service
The girl at the front desk was awesome.
Stayed 2 nights in Nov 2025

10/10 Excellent

Mary

Stayed 1 night in Nov 2025

10/10 Excellent

Cathy

Stayed 1 night in Nov 2025

6/10 Okay

Kristopher

Stayed 9 nights in Nov 2025

10/10 Excellent

Kerri

Stayed 2 nights in Nov 2025

10/10 Excellent

Mike

Stayed 1 night in Nov 2025

10/10 Excellent

Lisa, Wilmette

Stayed 1 night in Nov 2025