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DoubleTree by Hilton Hotel Portland

4.0 star property
Hotel with free parking, steps from Maine Mall

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Hotel Portland

Indoor pool
Coffee shop
Exterior
Reception
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar

Explore the area

View in a map
363 Maine Mall Rd, South Portland, ME, 04106
  • Place, Maine Mall
    ‪2 min walk‬
  • Place, Thompson's Point
    ‪6 min drive‬
  • Place, Maine Medical Center
    ‪7 min drive‬
  • Airport, Portland, ME (PWM-Portland Intl. Jetport)
    ‪5 min drive‬

Room options

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Double Beds

8.6 out of 10
Excellent
(145 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed

8.4 out of 10
Very good
(80 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, blackout drapes

Executive Room, 1 King Bed

8.0 out of 10
Very good
(20 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 Double Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 Double Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(22 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Executive Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed

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Reception

Tru by Hilton Portland Airport Area

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  • Breakfast included
  • Free airport shuttle
  • Pet friendly
  • Parking included
9.0 out of 10, Wonderful, 1,551 reviews
$84 nightly
The price is $92
Nov 2 - Nov 3
Total with taxes and fees
Tru by Hilton Portland Airport Area

About the neighborhood

South Portland

DoubleTree by Hilton Hotel Portland places you next to Maine Mall and within a 3 miles (5 km) of Nonesuch River Golf Club. This 220-room hotel welcomes guests with conveniences like a restaurant, an indoor pool, and free in-room WiFi.

What's nearby

  • Maine Mall - 2 min walk - 0.1 miles
  • Thompson's Point - 6 min drive - 4.3 miles
  • Maine Medical Center - 7 min drive - 5.4 miles
  • State Theatre - 8 min drive - 5.8 miles
  • Cross Insurance Arena - 8 min drive - 6.3 miles

Getting around

  • Portland Transportation Center - 6 min drive
  • Portland Intl. Jetport Airport (PWM) - 5 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Popeyes Louisiana Kitchen - ‬5 min walk
  • ‪Wendy's - ‬6 min walk
  • ‪Burger King - ‬8 min walk

About this property

DoubleTree by Hilton Hotel Portland

Hotel with free parking, steps from Maine Mall
Guests of DoubleTree by Hilton Hotel Portland have access to an indoor pool, a gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include meeting rooms, conference space, and a business center.
37-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and bathrobes. Free weekday newspapers, safes, and phones are also standard.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Reception

Tru by Hilton Portland Airport Area

  • Breakfast included
  • Free airport shuttle
  • Pet friendly
  • Parking included
9.0 out of 10, Wonderful, 1,551 reviews
$84 nightly
The price is $92
Nov 2 - Nov 3
Total with taxes and fees
Tru by Hilton Portland Airport Area

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 12.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Blue Wave Grille

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1973
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation (varies based on length of stay)
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.00 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 12.95 per person
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Portland
DoubleTree Hilton Portland
DoubleTree By Hilton Hotel Portland, ME South Portland, Maine
Doubletree By Hilton Portland
DoubleTree by Hilton Hotel Portland Hotel
DoubleTree by Hilton Hotel Portland South Portland
DoubleTree by Hilton Hotel Portland Hotel South Portland

Frequently asked questions

Is free cancellation available at DoubleTree by Hilton Hotel Portland?

DoubleTree by Hilton Hotel Portland offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at DoubleTree by Hilton Hotel Portland?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Portland on Nov 2, 2025 start from $91.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of DoubleTree by Hilton Hotel Portland?

This hotel is located in South Portland, just steps from Maine Mall. You'll also find Thompson's Point and Casco Bay within a short drive.

Is there parking available at DoubleTree by Hilton Hotel Portland?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does DoubleTree by Hilton Hotel Portland include a casino?

No, DoubleTree by Hilton Hotel Portland doesn't have a casino.

Will I find an indoor pool at DoubleTree by Hilton Hotel Portland?

Yes, this hotel has an indoor pool.

What do couples enjoy most about DoubleTree by Hilton Hotel Portland?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does DoubleTree by Hilton Hotel Portland have a hot tub?

No, this hotel doesn't have a spa tub.

Does DoubleTree by Hilton Hotel Portland feature a restaurant that includes a breakfast menu?

Yes, DoubleTree by Hilton Hotel Portland serves buffet breakfast for a surcharge on weekend mornings at Blue Wave Grille.

Will DoubleTree by Hilton Hotel Portland allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at DoubleTree by Hilton Hotel Portland for a fee of USD 75 per accommodation, per night. The property also provides food and water bowls.

Does DoubleTree by Hilton Hotel Portland have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to DoubleTree by Hilton Hotel Portland?

The closest major airport to DoubleTree by Hilton Hotel Portland is Portland Intl. Jetport Airport (PWM), which is 2.4 mi away (5 minutes by car). Another top airport is Sanford, ME (SFM-Sanford Seacoast Regional), which is located 28.7 mi away (37-minute drive).

Are there rooms with balconies at DoubleTree by Hilton Hotel Portland?

No, at DoubleTree by Hilton Hotel Portland, there aren't any guestrooms that list a balcony.

DoubleTree by Hilton Hotel Portland Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 594 out of 1261 reviews
Rating 8 - Good. 291 out of 1261 reviews
Rating 6 - Okay. 165 out of 1261 reviews
Rating 4 - Poor. 104 out of 1261 reviews
Rating 2 - Terrible. 107 out of 1261 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

William

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Tova

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Kevin

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hair in multiple “clean” towels, mold in the shower, ceiling peeling in the shower, shower head not working properly, and no toilet paper when we arrived. This is a 2 star hotel masquerading as a 4 star hotel.
Stayed 2 nights in Jul 2025

4/10 Poor

Yong

Disliked: Cleanliness
Not good
Stayed 1 night in Jul 2025

10/10 Excellent

Vernon

Stayed 3 nights in Jun 2025

8/10 Good

Wei Tsun, Cookeville

Stayed 1 night in Jul 2025

4/10 Poor

Christine

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Our convention is changing venues next year. We’ve personally stayed here two years in a row. The hotel will lose a lot of business when the convention moves, and the staff this year was downright rude. Based on this year’s experience, we will not choose to stay at this hotel again for any reason, which is unfortunate, because I really liked it here last year.
Stayed 3 nights in Jun 2025

10/10 Excellent

KIRAN

Stayed 1 night in Jun 2025

4/10 Poor

Douglas

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The first room I was assigned had a broken door key lock. The replacement second room key worked okay. There was load hammering across from my room on the broken elevator at 8 AM after a 2 AM check in. The front desk said they were sorry but they were short of rooms. Also there was no liquid or bar soap in the room, even in the shower. I returned to the hotel 5 days later and also there was no soap in a different room. I guess they were out of soap for the week. Probably won't return.
Stayed 1 night in Jun 2025

2/10 Terrible

Debra, South Portland

Disliked: Cleanliness, amenities, property conditions & facilities
The property was way outdated and dirty. Only one elevator was working, and it was never cleaned, cereal, dirt and wrappers were on the floor of the elevator the entire time I was there, which was 3 nights. Lisa, who works the front desk was the rudest person I have ever met! Our children were having breakfast in the lobby (as the hotel rooms are too small to eat in), Lisa came over and told us we need to eat in our room, in an extreme rude way. I informed, Lisa we have been eating here since we checked in 3 day ago and was never informed that we could not eat here. I also mentioned that there is not a sign stating no eating in this area. Lisa went on saying it is the rule and we need to take the food to our room. I asked if the children could finish their breakfast and she said no, you need to take the food to your room! My husband and I were in shocked at the way we were treated, especially in-front of the children. We went to our room as directed by Lisa, and I went and asked to speak with the manager. At first Lisa told me that I could not speak with the manager. I informed her I will call and request to speak with the manager. Lisa then said, wait I will see if the manager is available. Stuart, the manager came out to speak with me. He expressed his concern and apologized for what happened. He advised that the lobby area is for guest to eat and Lisa was in the wrong for what she did.
Stayed 5 nights in Jun 2025

8/10 Good

Jonathan

Traveled with family
Liked: Cleanliness, amenities
Caylin was a receptionist during our stay: superb/friendly/warm/professional Room cleaning:excellent on day 1 to 2 But 2 to 3 and 3 to 4…..no show
Stayed 5 nights in Jun 2025

6/10 Okay

Robin

Traveled with partner
Disliked: Cleanliness
My stayed there for it was supposed to be four night Stayed three nights no one ever came in and cleaned our executive suite never made the bed ran out of one roll of toilet paper. I had to call for new towels and more toilet paper and they brought two towels and no one spoke English. I had to talk into their phone to communicate will not be staying here again.
Stayed 4 nights in Jun 2025

6/10 Okay

Chris

Stayed 1 night in Jun 2025

6/10 Okay

Kelly

Traveled with family
Liked: Cleanliness
For the price the room was outdated, bathroom needs reno. We stayed in the West tower on the 6th floor, right next to the highway. All night you could hear the cars passing by. No blackout curtains.
Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property was the perfect location. Easy to get to the "hot" spots near Fore st.
Stayed 3 nights in Apr 2025

10/10 Excellent

Nicole

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We got there late to sleep & shower for the night. Was perfect for what we needed
Stayed 1 night in Jun 2025

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in Jun 2025

10/10 Excellent

Andii

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and pool was a nice touch
Stayed 1 night in Jun 2025

2/10 Terrible

Mohammed

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room/Restroom was dirty. Not clean even at 2-star level.
Stayed 1 night in Jun 2025

10/10 Excellent

Jin

Business traveler
Liked: Cleanliness, staff & service, amenities
Bar construnction
Stayed 1 night in May 2025

10/10 Excellent

Lorelis

Stayed 3 nights in May 2025

8/10 Good

James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing was good except for the shower head in the shower was dripping some! And other than that it was excellent! And the front desk staff was excellent! I didn’t get her name! But she was so wonderful and wicked nice!
Stayed 2 nights in Jun 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good weekend stay
Stayed 2 nights in Jun 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and staff were absolutely amazing – our family went here for a family reunion, and it was the perfect spot.
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a great overall hotel – we absolutely love the uniqueness of the hotel being around. The service is amazing with the staff checking in often via text or email. We are sure to stay again next year when we come back up.
Stayed 2 nights in Jun 2025