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DoubleTree by Hilton Hotel Portland

4.0 star property
Hotel in South Portland with airport shuttle service and a fitness center

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Photo gallery for DoubleTree by Hilton Hotel Portland

Indoor pool
Reception
Meeting facility
Lobby
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar

Explore the area

View in a map
363 Maine Mall Rd, South Portland, ME, 04106
  • Place, Maine Mall
    ‪2 min walk‬
  • Place, Thompson's Point
    ‪5 min drive‬
  • Place, State Theatre
    ‪8 min drive‬
  • Airport, Portland, ME (PWM-Portland Intl. Jetport)
    ‪5 min drive‬

Room options

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Double Beds

8.6 out of 10
Excellent
(150 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed

8.6 out of 10
Excellent
(83 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, blackout drapes

Executive Room, 1 King Bed

8.0 out of 10
Very good
(22 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 Double Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 Double Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(22 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Executive Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed

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Reception

Tru by Hilton Portland Airport Area

South Portland
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
  • Parking included
9.0 out of 10, Wonderful, 1,646 reviews
$74 nightly
The price is $81
Dec 8 - Dec 9
Total with taxes and fees
Tru by Hilton Portland Airport Area

About the neighborhood

South Portland

DoubleTree by Hilton Hotel Portland places you next to Maine Mall and within a 3 miles (5 km) of Nonesuch River Golf Club. This 220-room hotel welcomes guests with conveniences like a restaurant, an indoor pool, and free in-room WiFi.

What's nearby

  • Maine Mall - 2 min walk - 0.1 miles
  • Thompson's Point - 5 min drive - 4.3 miles
  • Maine Medical Center - 7 min drive - 5.6 miles
  • State Theatre - 8 min drive - 6.1 miles
  • Cross Insurance Arena - 9 min drive - 6.3 miles

Getting around

  • Portland Transportation Center - 6 min drive
  • Portland Intl. Jetport Airport (PWM) - 5 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Burger King - ‬8 min walk
  • ‪Popeyes Louisiana Kitchen - ‬5 min walk
  • ‪Panera Bread - ‬10 min walk

About this property

DoubleTree by Hilton Hotel Portland

Hotel in South Portland with airport shuttle service and a fitness center
Guests of DoubleTree by Hilton Hotel Portland have access to an indoor pool, a gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include meeting rooms, conference space, and a business center.
37-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and bathrobes. Free weekday newspapers, safes, and phones are also standard.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Reception
Tru by Hilton Portland Airport Area
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
  • Parking included
9.0 out of 10, Wonderful, 1,646 reviews
$74 nightly
The price is $81
Dec 8 - Dec 9
Total with taxes and fees
Tru by Hilton Portland Airport Area

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 12.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Blue Wave Grille

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1973
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation (varies based on length of stay)
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.00 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 12.95 per person
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Portland
DoubleTree Hilton Portland
DoubleTree By Hilton Hotel Portland, ME South Portland, Maine
Doubletree By Hilton Portland
DoubleTree by Hilton Hotel Portland Hotel
DoubleTree by Hilton Hotel Portland South Portland
DoubleTree by Hilton Hotel Portland Hotel South Portland

Frequently asked questions

Is free cancellation available at DoubleTree by Hilton Hotel Portland?

DoubleTree by Hilton Hotel Portland offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at DoubleTree by Hilton Hotel Portland?

As of Nov 29, 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Portland on Dec 9, 2025 start from $74.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of DoubleTree by Hilton Hotel Portland?

This hotel is located in South Portland, just steps from Maine Mall. You'll also find Casco Bay and Thompson's Point within a short drive.

Is parking available on site at DoubleTree by Hilton Hotel Portland?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does DoubleTree by Hilton Hotel Portland include a casino?

No, DoubleTree by Hilton Hotel Portland doesn't have a casino.

Will I find an indoor pool at DoubleTree by Hilton Hotel Portland?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at DoubleTree by Hilton Hotel Portland?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at DoubleTree by Hilton Hotel Portland?

No, there isn't a spa tub at this hotel.

Does DoubleTree by Hilton Hotel Portland feature a restaurant that includes a breakfast menu?

Yes, DoubleTree by Hilton Hotel Portland serves buffet breakfast for a surcharge on weekend mornings at Blue Wave Grille.

Will DoubleTree by Hilton Hotel Portland allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at DoubleTree by Hilton Hotel Portland for a fee of USD 75 per accommodation, per night. The property also provides food and water bowls.

Are there connecting rooms at DoubleTree by Hilton Hotel Portland?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to DoubleTree by Hilton Hotel Portland?

The closest major airport to DoubleTree by Hilton Hotel Portland is Portland Intl. Jetport Airport (PWM), which is 2.4 mi away (5 minutes by car). Another top airport is Sanford, ME (SFM-Sanford Seacoast Regional), which is located 28.7 mi away (37-minute drive).

Are there rooms with balconies that I can book at DoubleTree by Hilton Hotel Portland?

No, there aren't any guestrooms with balconies at DoubleTree by Hilton Hotel Portland.

Reviews

DoubleTree by Hilton Hotel Portland Reviews

8.0

Very Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 628 out of 1321 reviews
Rating 8 - Good. 300 out of 1321 reviews
Rating 6 - Okay. 173 out of 1321 reviews
Rating 4 - Poor. 108 out of 1321 reviews
Rating 2 - Terrible. 112 out of 1321 reviews

Reviews

10/10 Excellent

Carolyn, Oakland garden

Stayed 1 night in Nov 2025

10/10 Excellent

Monsurat

Stayed 2 nights in Oct 2025

8/10 Good

Danny Christopher, Saint Simons island

Stayed 2 nights in Sep 2025

4/10 Poor

William

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort

Reasonable deal

Centrally placed hotel, convenient to chain restaurants and local breweries. Definitely could use some renovations as some things were worn down (I.e. peeling paint, loose fixtures). We only needed one cleaning service and they didn’t make our bed, just tidy up the room, emptied our trash cans and cleaned the bathroom. Pros: comfortable clean beds, walkable to Starbucks, 11 am check out, spacious rooms, good for a family trip. Cons: definitely could use maintenance work, parking fee (not high compared to the city but unnecessary since parking isn’t scarce), not offered cookies at check in - which I thought to be customary at Double Tree (not a deal breaker, but try a little at least).
Stayed 4 nights in Aug 2025

10/10 Excellent

Steven, Peabody

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Business Friendly. It’s nice to have a busy bar in the evenings. With food service. Morning breakfast was worth the extra money.
Stayed 2 nights in Aug 2025

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jarin

Traveled with pets
Liked: Staff & service
The staff are excellent! Chocolate chip cookies are the highlights!
Stayed 2 nights in Aug 2025

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was filthy.
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Disappointing

Acceptable, but disappointing. The staff was very friendly and helpful. The beds were very comfortable. The airport shuttle was convenient. However, there was no clock in the unit, there was only one wastebasket (under the desk, none in the bathroom), there was hair left in the bath tub. Disappointing!
Stayed 1 night in Aug 2025

6/10 Okay

Lisa

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities

Nothing special.

Hello. The people that work at the hotel are quite nice. The hotel is old though and could use some updating, especially the bathrooms. But also, the room seemed like it could be cleaned better. It was cold so I turned up the temperature on the thermostat thinking it would turn off the air conditioning, but it turned on the heat and the unit was producing a weird smell like it needed to be cleaned so I turned it off. The breakfast was bland, nothing special at all.
Stayed 2 nights in Aug 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was very close to the airport and had a lot of options for food and gas nearby. Short drive to more touristy spots.
Stayed 1 night in Aug 2025

6/10 Okay

Cassandra

Traveled with group
Liked: Staff & service
Disliked: Cleanliness

Girls Trip

The front desk staff were great. My reservation didn’t include breakfast since I booked through third party but the staff accommodated and gave it to me. The food however was not the best. I ended up taking a few bites and then leaving to go get bk elsewhere. The rooms are nice but don’t receive thorough cleanings. The window still was covered in dust and someone wrote clean me. When I left my room for the day I put the do not disturb sign on the door however housekeeping still came in and gave me new towels but didn’t make up beds or do anything else. Overall, decent hotel and great location.
Stayed 2 nights in Aug 2025

6/10 Okay

Jamie, Corinth

Stayed 1 night in Aug 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Shelby

Traveled with family
Disliked: Cleanliness

Creepy

What a weird hotel. This place looks like they hired an architect who usually designs waste water plants. It's two round towers that look out over a dying mall and an abandoned Cracker Barrel scenic. There's no landscape to see from your tower, just the ugly roof of the middle flat part of the building, and all of the other rooms in the other tower that you can see directly into. But don't worry, you won't have your curtains open anyway since the sun beats directly in and bakes the room to a million degrees and easily overwhelms the gasping outdated AC unit. The awkward round hallways, small elevators, and wedge-shaped rooms mean it's difficult to get your suitcases lugged up and in. But don't worry, you'll have plenty of time to fuss with them as the elevators are barely functional and the room key sensors often don't work on the first try. When you do get into the rooms, you won't want to stay as they're filthy. Someone had very clearly been sick all over ours at some point before us. A cursory wipe down had been accomplished but there were still drips all down the walls and cabinetry. I'm not very worried, though, as it had clearly been long enough between their stay and ours that the shower curtain was able to grow a healthy mold colony. I don't want to talk about the floors. I've already scheduled a hepatitis screening. The redeeming part of our stay was the people. They were so clearly over worked and still friendly and helpful. Do better, management.
Stayed 2 nights in Aug 2025

2/10 Terrible

Rocco

Traveled with group, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
This hotel was a complete letdown and absolutely not worth the money. No complimentary coffee in the lobby, carpet had stains, and the towel hook was literally falling off the wall. When I asked for shaving cream, they handed me a useless little packet that was a joke. The pool area didn’t even have towels available. For the price they charge, the basics should be covered—this place failed across the board.
Stayed 2 nights in Aug 2025

4/10 Poor

George

Disliked: Cleanliness
Blood on my sheets
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unhygienic

We came upon a shower that was filled with the previous guest’s hair all over, which is extremely unhygienic. The carpet was very very dirty. We were lacking towels, shampoo and soap. Even though we had requested some, we came back to the hotel on Sunday night to find that the rooms had not been cleaned and the front desk’s reply was simply: “none of the rooms were made, we were short on staff”.
Stayed 2 nights in Jul 2025

6/10 Okay

Joshua

Traveled with family
Disliked: Cleanliness
Stayed 3 nights in Aug 2025

6/10 Okay

Aerin

Traveled with family and small children
Liked: Staff & service
It just felt really obvious all the different ways the parent co of Double Tree has cut corners to make hotels worse for patrons and employees in favor or shareholder wallets (despite prices being astronomically higher with no additional benefits to the patrons or staff)
Stayed 2 nights in Aug 2025

6/10 Okay

Sean

Traveled with group, Traveled with family
Disliked: Property conditions & facilities
Overcharging for limited breakfast, offer room service but no one picks up, and elevator was out cause a log jam to service up to 9 floors.
Stayed 3 nights in Aug 2025

8/10 Good

Julieo

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025