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Recent guest reviews

I like all front office staff !!! Very helpful.

Great location and the roomwas clean and comfy. Staff was and friendly. 4 stars for me because other guests were loud - slamming doors and talking in hallways well after 11pm. Having a wake up time of 4am, I was hoping for quiet to sleep....not so much

Staff was friendly and efficient. Price much better than surrounding hotels. Was able to use the 3:30 am shuttle, which was handy. Breakfast was excellent.

This hotel was very basic. Hair dryer only worked on low. Nowhere to hang towels. No closet. For the price charged, I expected more.

Breakfast was very good. Room and overall hotel was clean. Staff was friendly.

It was clean

Property was recently renovated. Near the mall and airport.

Great beds, clean room, transportation to and from airport. Coffee machine

Staff was friendly, room was comfy, cozy and clean

Property was very clean, staff was very friendly and helpful. Location was excellent. Very good experience

Our flight got cancelled and we booked this hotel close to the airport. It was clean and fairly new. They also offer free shuttle bus to the airport. Excellent service.

Property was fairly basic, but it was located about 10 minutes from the airport, which satisfied my needs, and the front desk staff was very helpful.

The room was clean, staff friendly

Beautiful

John Roberts Rd. South Portland ME

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Located within a 5-minute walk of Maine Mall, Casco Bay Hotel, Maine Mall / PWM Portland Airport is within 2 miles (3 km) of Sable Oaks Golf Course. This 125-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.


Dining

Free continental breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:30 AM.


Rooms

Guests can expect free WiFi and 37-inch flat-screen TVs. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available. Housekeeping is available on request.


Property features

Renovated in 2022, Casco Bay Hotel, Maine Mall / PWM Portland Airport offers a gym, free WiFi in public areas, and coffee in a common area. There's free parking, as well as a free airport shuttle (available on request). The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. This hotel also has an arcade/game room.

Room options

Classic Single Room

1 King Bed | Sleeps 3

Classic Double Room, 2 Double Beds

2 Double Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Classic Double Room

2 Double Beds | Sleeps 4

Guest reviews for Casco Bay Hotel, Maine Mall / PWM Portland Airport

Everyone (6) Couples (2) Family (2)
5
Everyone

I like all front office staff !!! Very helpful.

By on Sep 26, 2022

Review comment responded on Sep 26, 2022

Thank you for the excellent rating! We're so glad that you've enjoyed your stay at Casco Bay Hotel so much. It's wonderful to know that your interactions with our staff have been so positive. We strive to provide each guest with exceptional service and we're so glad that several members of our team went above and beyond to ensure your satisfaction. We'll be sure to pass your compliments along to our team. Thanks again for taking the time to share your thoughts with us. We look forward to seeing you again soon. Have a beautiful day!

4
Business Business

Great location and the roomwas clean and comfy. Staff was and friendly. 4 stars for me because other guests were loud - slamming doors and talking in hallways well after 11pm. Having a wake up time of 4am, I was hoping for quiet to sleep....not so much

By on Sep 23, 2022

Review comment responded on Sep 27, 2022

Thanks for the great review, Michael! We strive for excellence so we're thrilled you appreciated not only our convenient location and staff, but also our cleanliness! With that being said, we'll be sure to look into your concerns moving forward. We want to make sure those missteps are erased for our future guests. Once again, we appreciate the time you've taken to leave us a review. If there's any way we can accommodate you during a future visit, please let us know. Have a great day!

5
Friends

Staff was friendly and efficient. Price much better than surrounding hotels. Was able to use the 3:30 am shuttle, which was handy. Breakfast was excellent.

By on Sep 21, 2022

Review comment responded on Sep 22, 2022

Thanks for the great review, Wahoo! It's wonderful you enjoyed your stay at Casco Bay Hotel! We strive for excellence so we're thrilled you appreciated not only our staff and shuttle services, but also our breakfast! Your praise lets us know we're doing our job! We can't wait to host you again soon for another amazing experience!

3
Family

This hotel was very basic. Hair dryer only worked on low. Nowhere to hang towels. No closet. For the price charged, I expected more.

By on Sep 18, 2022

Review comment responded on Sep 18, 2022

Thank you for sharing your thoughts with us, Tina. We appreciate the time you've taken to leave us your feedback. Hearing our guests' suggestions are extremely important to us. With that being said, we'll be sure to look into your concerns moving forward and make you the proper parties know what we can do to make our hotel the best that it could be. Once again, we appreciate the time you've taken to leave us a review. If there's any way we can accommodate you during a future visit, please let us know. Have a great day!

4
Everyone

Breakfast was very good. Room and overall hotel was clean. Staff was friendly.

By on Sep 17, 2022

Review comment responded on Sep 27, 2022

Thanks for the great review! It's wonderful you enjoyed your stay at Casco Bay Hotel! We strive for excellence so we're thrilled you appreciated not only our staff and hotel rooms, but also our Breakfast! Your praise lets us know we're doing our job! We'd love to host you again for an even more enjoyable stay!

5
Everyone

It was clean

By on Sep 16, 2022

Review comment responded on Sep 27, 2022

Thank you for the fantastic rating, Ann! We endeavor to make all of our guests feel welcome and relaxed during their time at Casco Bay Hotel! We can't wait to see you again soon!

4
Partner Couples

Property was recently renovated. Near the mall and airport.

By , from ORONO on Sep 16, 2022

Review comment responded on Sep 27, 2022

Thank you for the 4/5 rating, David! We are excited to see that you had an enjoyable experience at Casco Bay Hotel. We're so glad that you felt comfortably accommodated during your visit. We'd love to host you again for an even more enjoyable stay!

5
Partner Couples Friends

Great beds, clean room, transportation to and from airport. Coffee machine

By on Sep 12, 2022

Review comment responded on Sep 20, 2022

Thanks for the great review! It's wonderful you enjoyed your stay at Casco bay Hotel so much! We strive for excellence so we're thrilled you appreciated not only our convenient location and shuttle services, but also our cleanliness! Your praise lets us know we're doing our job! We can't wait to host you again soon for another amazing experience!

5
Everyone

Staff was friendly, room was comfy, cozy and clean

By on Sep 5, 2022

Review comment responded on Sep 20, 2022

Thanks for the great review, Wahoo! It's wonderful you enjoyed your stay at Casco Bay Hotel so much! We strive for excellence so we're thrilled you appreciated not only our staff and rooms, but also our cleanliness! Your praise lets us know we're doing our job! We can't wait to host you again soon for another amazing experience!

5
Family

Property was very clean, staff was very friendly and helpful. Location was excellent. Very good experience

By on Aug 18, 2022

Review comment responded on Sep 22, 2022

Thanks for the great review, Wahoo! It's wonderful you enjoyed your stay at Casco Bay Hotel so much! We strive for excellence so we're thrilled you appreciated not only our convenient location and staff, but also our cleanliness! Your praise lets us know we're doing our job! We can't wait to host you again soon for another amazing experience!

Casco Bay Hotel, Maine Mall / PWM Portland Airport

80 John Roberts Rd., South Portland, ME 04106
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