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Fireside Inn & Suites

3.0 out of 5.0

Recent guest reviews

Room was clean and comfortable and reasonably priced. Continental breakfast was very good. One negative was the room was not cleaned one of the days during our stay and friends staying in a nearby room did not have their room cleaned 2 of the 3 days so that was a small issue with our stay but wouldn't deter us from staying there again.

We arrived 30 minutes early for check in. The young lady told me to wait until 3 and wouldn't even take my name to check the status of our room. She seemed annoyed actually. But then when other people were checking in after me so I went up and waited in line. I was greeted by a different person, a very personable young woman who was more than happy to check on my room and actually offered me a room with hardwood or rug. She was extremely nice! Our room was very clean. My only suggestion would be the parking area has a lot of weeds and can use some sprucing up. It takes away from the look of the hotel.

Had dinner at hotel restaurant. It was incredible. Try the chilli.

room stunk very musty ice machine did not work so bad we left one day early

Friendly staff. Room was comfortable for an overnight stay

I needed a place to stay for two nights and at the time I made the reservation this hotel seemed to offer the best value. It was a little further away from where I wanted to be compared to other hotels I've used before but that was only a small concern. The hotel itself was nice enough. Everyone was very nice there and the facilities were quite sufficient. It was good value for the money and I would consider staying here again.

The lobby area and the service from the staff was really good. The airport shuttle was an excellent benefit as we were able to turn our car in early the night before and rely on the shuttle for our transportation. The hotel staff was very helpful in suggesting this service. The downside to the hotel was the condition of the room and the back entrance area. Paint was peeling and it just gave a run down atmosphere.

My wife.and use to love staying here but the front reception staff who use to be extremely courtesy and professional must have left because the staff now are rude and inpatient. Rooms are nice enough and on occasion you can find something underneath the bed from prior quest. At first you will see the k cup machine and smile but beware they have never been cleaned and the coffee tastes like toilet water.

Hotel's a good value with a big swimming pool, but out nonsmoking room reeks of cigarette smoke.

Nice enough place - a little pricey for this type of hotel and the area - backs up to a toll booth for the entrance to route 95 and not a good area (safety wise) to walk anywhere. But room was clean and comfy - didn't use the pools but they looked clean and kept up. Spent most of our time in downtown Portland and the drive was close and lots to see and do in Portland and this hotel, while I thought it a bit pricey was less than the downtown hotels. We found great shops and brew pubs and restaurants - we did the tour of the Allagash Brewery nearby and it was really great with generous "tastings" and it's free. And we've been to several Brewery Tours we're we've payed decent money and this tour for free was way better and way more informative. We also visited the local Big Moose Harley Davidson and they had a great selection of clothes and gifty things for the biker in your family. Didn't try the restaurant at the hotel, just the lounge, and they were out of a lot of stuff - a few people were miffed about that. Bartender also had a bit of an attitude although far from the worse I've run into - rest of the hotel staff was very friendly and helpful. My husband says he'd stay again but I'm still a little put off with the cost for that location but maybe I'm just too hard to please !

The Fireside Inn and suites has comfortable rooms, two nice pools, and a restaurant on site. We enjoyed our stay and got into town quickly - about 20 minutes- for sightseeing.

The hotel staff were very helpful. The room was very clean and we even got one on ground level.

Check in smooth, quick, and friendly. Rooms clean and spotless. Pool was nice and warm. Room service no so good food arrived cold. Check out quick and painless. Overall this is a great place to stay staff are friendly and your room is clean no need for a black light to discover if you are at a crime scene.

Reception staff very kind and courtesy. Was great by a guy named Dan and he went out of his way to be helpfiul and ciourtesy. The rooms are extremely clean know need to lay down the rubber sheets. The only thing I wouldn't recommend is the hotel restaurant sub par at best.

Two guys traveling for work. Check-in was smooth and simple. Room was large,beds were comfortable, pillows were thin. Wi-fi was average. My companion enjoyed breakfast. Location was ideal.

It was good to relax and to spend a night. Calm area, and good location.

Very Nice. You can tell that the hotel is a little older but is well maintained. The bathroom soaps were bath and body works which I love and they greeted us with warm cookies. YUM

We would have liked to be closer to downtown, but this was more affordable. The staff was very welcoming, when we found our room refrigerator wasn't working, they were there within minutes to replace it. The room itself was adequate, I found the bed very comfortable, but my husband did not. We enjoyed the outdoor pool and the complimentary popcorn and snack mix. Breakfast at Zachary's was a tasty bargain.

Portland is such a fabulous place to visit but the hotels are very pricey. The Fireside allowed us to have a great weekend without over-spending. Very adequate accomodations, extraordinarily friendly & helpful staff and great breakfast voucher. Bath products were a treat--love the Bath & Body Works products! Indoor pool & health area/jacuzzi a plus in "iffy" weather.

Hotel lobby nice. No help offered to our room was very inconvenient to get to and from front entry. Front desk and shuttle staff great. Hostess was rude,went to eat at 8:30, we could be seated but they closed at 9:00, she had to cash her drawer out, the waiter was fantastic, did not rush us and the food was wonderful! We loved the band in the lounger. Disappointing not to have a choice for lunch, deli sandwiches, chips, salads, etc., would have been nice. At 1:00 PM housekeeping had not been in yet, the front desk called to tell us their shift was over at 2:00. We went to downtown twice each day, it cost us $70 each day for transportation.

81 Riverside St Portland ME

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located within a mile (2 km) of Joker's Family Fun and Games, Fireside Inn & Suites is within 3 miles (5 km) of Riverside Municipal Golf Course. This 3-star hotel has 196 guestrooms and offers conveniences like free breakfast, an outdoor pool, and an indoor pool. Near the airport, the hotel is also close to University of Southern Maine and University of New England.


Dining

Free continental breakfast is included with your stay and awaits you each morning. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service.


Rooms

All 196 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find satellite TV and stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Free weekday newspapers, free local calls, and ironing boards are also standard.


Property features

Fireside Inn & Suites features an indoor pool, an outdoor pool, and a health club. There's free parking, and an airport shuttle at scheduled times for USD 30.00 per room roundtrip. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this family-friendly hotel include a spa tub, a sauna, and free WiFi in public areas.

Room options

Standard Room, Courtyard View

Full 2 | Sleeps 4

Standard Room, 1 King Bed

King 1 | Sleeps 2

Standard Room, 1 King Bed, Poolside

King 1 | Sleeps 2

Guest reviews for Fireside Inn & Suites

Everyone (2) Couples (32) Business (9) Family (23) Friends (4) Other (2)
4

clean and comfortable.

Everyone

Room was clean and comfortable and reasonably priced. Continental breakfast was very good. One negative was the room was not cleaned one of the days during our stay and friends staying in a nearby room did not have their room cleaned 2 of the 3 days so that was a small issue with our stay but wouldn't deter us from staying there again.

By , from Utica NY on Aug 6, 2017

Review comment responded on Aug 18, 2017

Thanks for staying with us. We appreciate your feedback!

3
Everyone

We arrived 30 minutes early for check in. The young lady told me to wait until 3 and wouldn't even take my name to check the status of our room. She seemed annoyed actually. But then when other people were checking in after me so I went up and waited in line. I was greeted by a different person, a very personable young woman who was more than happy to check on my room and actually offered me a room with hardwood or rug. She was extremely nice! Our room was very clean. My only suggestion would be the parking area has a lot of weeds and can use some sprucing up. It takes away from the look of the hotel.

By on Jul 19, 2017

Review comment responded on Jul 21, 2017

Sorry to hear off your check in experience. Rooms are loaded into the computer as they are cleaned we do have 16 different room types. Some rooms may be ready early where other room types do to location or housekeeping demands may not be ready at time prior to 3pm. I have passed on my concerns in the manner you were greeted by the desk agent. And this is not the normal practice we promote here at this hotel. We do have grounds people on the property today addressing the outside area flower bed and gardens. Thank you again for bring this to my attention.

4

hotel restaurant who knew

Families

Had dinner at hotel restaurant. It was incredible. Try the chilli.

By on Sep 8, 2015

1

bad

Couples

room stunk very musty ice machine did not work so bad we left one day early

By on Aug 26, 2015

4

portland concert stay

Couples

Friendly staff. Room was comfortable for an overnight stay

By on Jul 27, 2015

4

nice hotel

Families

I needed a place to stay for two nights and at the time I made the reservation this hotel seemed to offer the best value. It was a little further away from where I wanted to be compared to other hotels I've used before but that was only a small concern. The hotel itself was nice enough. Everyone was very nice there and the facilities were quite sufficient. It was good value for the money and I would consider staying here again.

By on Jun 8, 2015

3

great service, but the room ?

Couples

The lobby area and the service from the staff was really good. The airport shuttle was an excellent benefit as we were able to turn our car in early the night before and rely on the shuttle for our transportation. The hotel staff was very helpful in suggesting this service. The downside to the hotel was the condition of the room and the back entrance area. Paint was peeling and it just gave a run down atmosphere.

By on Oct 16, 2014

3

low expectation

Couples

My wife.and use to love staying here but the front reception staff who use to be extremely courtesy and professional must have left because the staff now are rude and inpatient. Rooms are nice enough and on occasion you can find something underneath the bed from prior quest. At first you will see the k cup machine and smile but beware they have never been cleaned and the coffee tastes like toilet water.

By on Oct 7, 2014

3

good value, but smells of cigarette

Couples

Hotel's a good value with a big swimming pool, but out nonsmoking room reeks of cigarette smoke.

By on Sep 22, 2014

3

fireside inn

Couples

Nice enough place - a little pricey for this type of hotel and the area - backs up to a toll booth for the entrance to route 95 and not a good area (safety wise) to walk anywhere. But room was clean and comfy - didn't use the pools but they looked clean and kept up. Spent most of our time in downtown Portland and the drive was close and lots to see and do in Portland and this hotel, while I thought it a bit pricey was less than the downtown hotels. We found great shops and brew pubs and restaurants - we did the tour of the Allagash Brewery nearby and it was really great with generous "tastings" and it's free. And we've been to several Brewery Tours we're we've payed decent money and this tour for free was way better and way more informative. We also visited the local Big Moose Harley Davidson and they had a great selection of clothes and gifty things for the biker in your family. Didn't try the restaurant at the hotel, just the lounge, and they were out of a lot of stuff - a few people were miffed about that. Bartender also had a bit of an attitude although far from the worse I've run into - rest of the hotel staff was very friendly and helpful. My husband says he'd stay again but I'm still a little put off with the cost for that location but maybe I'm just too hard to please !

By on Sep 15, 2014