This hotel is nice. The room was clean, just a little outdated. The rug was frayed in spots. The staff was great. Eco friendly is a bit hard with Covid and the need for single use items. We had a great time.
Nice room. Parking garage is right next door.
We liked that it was close to the Commercial Street district with it's many restaurants and shops. It was also close to many of the attractions that we were interested in seeing.
Great location. The staff were all very helpful , the breakfast in the morning was nice, I think the check in at 4pm is too late.
It was close to the waterfront But, due to Covid, services were limited
Great location and the rooms look nice. However, the bedding was dirty and the some staff can be a tad unfriendly.
I liked how clean it was. They handle corona restrictions very well!
Nice and clean property. Very helpful and friendly staffs.
Easy, walkable & quiet. Great restaurants nearby & you can walk to many shops & coffee!
Great location; currently lots of construction noise. Driveway too tiny for a hotel without its own parking lot.
Friendly staff Shuttle van took us to local bar to watch Pats game Great hot breakfast
Great facility and helpful staff. Only beef is that they double charged me while taking my card for incidentals
Spacious rooms Convenience of kitchen Location close to shopping and good restaurants
Close and walk along the Eastern Promenade. Great location in the old port.
Located in East Bayside within a 5-minute walk of Maine Narrow Gauge Railroad Company and Museum, Residence Inn by Marriott Portland Downtown Waterfront is within a 15-minute stroll of Cross Insurance Arena. This 179-room, 3-star hotel has free breakfast along with conveniences like an indoor pool and a 24-hour fitness center.
Start your day off right with a free full breakfast. At the end of the day, the bar/lounge is a great place to grab a drink.
All 179 air-conditioned accommodations feature kitchens and space to spread out with dining areas and sitting areas. Smart TVs come with digital channels and Netflix, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Coffee makers, phones, and ironing boards are also standard. Housekeeping is available on request.
At Residence Inn by Marriott Portland Downtown Waterfront, guests enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. There's discounted offsite parking, as well as a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with securing valuables, concierge services, and luggage storage. Additional amenities include a conference center, a 24-hour business center, and coffee/tea in a common area.
This hotel is nice. The room was clean, just a little outdated. The rug was frayed in spots. The staff was great. Eco friendly is a bit hard with Covid and the need for single use items. We had a great time.
Nice room. Parking garage is right next door.
Thank you for the review and choosing to stay with us!
We liked that it was close to the Commercial Street district with it's many restaurants and shops. It was also close to many of the attractions that we were interested in seeing.
We are so pleased you chose to stay with us here at the Residence Inn downtown Portland. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a way of understanding how we can continue to deliver exceptional service to guests like you. I will be sure to share your feedback with the rest of our team. Thank you again for choosing to stay with us, and we hope to see you on your next visit to the Portland area. Thank you Adam G
Great location. The staff were all very helpful , the breakfast in the morning was nice, I think the check in at 4pm is too late.
It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. I do apologize if the 4pm check in time was too late for you. Please know for any future reservations if a room is ready early, we will always allow you to check in as soon as your room is available. Your comments have been shared with the hotel team as a way of understanding what we can do to continue to deliver exceptional service to guests like you. Thank you very much for the wonderful comments about both the hotel, and especially the staff. I will be sure to share your feedback with them. If you have any other questions or concerns, please feel free to contact me directly anytime. Thank you Adam G
It was close to the waterfront But, due to Covid, services were limited
Thank you for taking the time to let us know about your recent stay here at the Residence Inn. We are pleased to hear that enjoyed your visit with us. Your wonderful feedback will be shared with the hotel staff to make sure we continue to deliver the type of service Marriott is known for. It was truly pleasure to serve you, and we hope you'll come back and see us again the next time your travels bring you back to the Portland area. Thanks again for choosing to stay with us!! Thank you Adam G
Thank you for the overall good rankings. We hope to see you again when your travels bring you back to Portland!
Great location and the rooms look nice. However, the bedding was dirty and the some staff can be a tad unfriendly.
Thank you for the review. We apologize that you had experienced any staining on the bedding. During bedding changes, our team has been trained to discard any sheets or blankets that have any evidence of stains. I apologize that this was missed during your last experience. As guest services is one of our top two priorities during this recovery process, we apologize that any member of our team did not deliver exceptional service during your stay.
I liked how clean it was. They handle corona restrictions very well!
Thank you for taking the time to let us know about your recent stay here at the Residence Inn. We are pleased to hear that enjoyed your visit with us. Your wonderful feedback will be shared with the hotel staff to make sure we continue to deliver the type of service Marriott is known for. It was truly pleasure to serve you, and we hope you'll come back and see us again the next time your travels bring you back to the Portland area. Thanks again for choosing to stay with us!! Thank you Adam Green Operations Manager
Nice and clean property. Very helpful and friendly staffs.
We are delighted to have been your chosen hotel during your recent stay in Portland. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you very much for the wonderful comments about both the hotel, and especially the staff. I will be sure to share your feedback with them. If you have any other questions or concerns, please feel free to contact me directly anytime. Thank you Adam G
Easy, walkable & quiet. Great restaurants nearby & you can walk to many shops & coffee!
It was great to read that you had enjoyed your experience to Portland. As restaurants, shops and attractions are allow to reopen, it is our hopes you will return to this great city. As we have the pleasure to welcome you back to the Residence Inn
Thank you taking the time to review your most recent experience. We hope to have the opportunity to host you again in the future. Hopefully in a more sustainable way as we move further into a post covid recovery world.