Terrible customer service. Would never stay there even if offered a free room. Beware.
The bed had bed bugs. The staff was nice but the room wasn't.
Needs to be cleaned better there’s no shampoo in rooms and beds are uncomfortable
The staff was helpful and friendly, and the shower was a good size and the hot water did not run out. The room was very small, the bed was creaking and uncomfortable. The heater did not work well. The blanket on the bed was thin and did not look very clean. I actually left and came back with my own bedding. It looked like the wall had been kicked in and very poorly repaired. The elevator was the slowest, most inefficient elevator I’ve ever been on. The door took forever to close and it was slow to open once at floor. I did not like that there was only one door in and out of the motel and one elevator. There were a lot of sketchy looking people in the parking lot and I even saw a drug deal happening right outside the front door when I arrived for check in. The halls were stained and smelled bad, like cigarettes. I also did not like that check out was at 11:00am and that there was not a late check out option. I stayed at this motel only because there had been a storm that knocked out the power at my home and had been without power for two days. I needed a warm place to sleep and shower and this motel was sufficient for that but my back hurt the next morning because of the uncomfortable mattress. I felt like the motel was definitely overpriced compared to other places I’ve stayed. I would have gone somewhere else, but all other hotels were completely booked. I will not stay here again.
Outside of the building looks very nice for a typical Motel 6. Inside looks much more typical. Was surprised there was no fridge in the room. Had to use microwave in lobby but at least it was there to use. Room was very clean and comfortable. Staff was very nice. I thought the price was a bit high ($130) for a Motel 6 with very few amenities.
Good value for money and reception staff were excellent - couldn't have been more helpful.
Check-in was long because there were multiple people in front of us, only one person on staff, and everyone had a problem. We were ignored until we got to the front and there was no apology or thanks for our patience. The room was dank and there was a stain on the sheets.
Not much to like. Day shift manger is argumentative and rude . Apparently your room is only cleaned when its on the LIST . Two of my three nights I had to get towels at front desk and the bed was only made once, sheets were not changed . Parking lot has not been cleaned or repaired for a long time. Would not stay at this motel again . Motel 6 customer service called, said they would get back to me, report # 1453445 .
Was forced into a smoking room that reeks. I surely did not reserve a smoking room. There are cigarette burns on the bed and stains on the sheets.
This is the worst plaace i ever stayed . 1. No tissue for the nose 2. we ordered two queen beds, we got two full beds 3. Beds were hard as a rock 4. The ac would run all night ( run for one minute off for 10 minutes 5. We would have had better stay and service at a sleezey bag motel
Very basic room, no frills, nothing extra; it’s an inexpensive place to stay. Sketchy looking people hanging around outside smoking...a few live at the hotel; they are probably harmless. Nonsmoking room had a hint of cigarette smoke, could also smell it on the pillows & towels. Heater worked good...good fan to drown out any noises
Location is very good, 15 mins from downtown, good for price value
This place is basic and on the cheaper side of the scale in the area. As expected rooms are small ut have everything you need to spend a comfortable night. Love that they are pet friendly without extra fees.
Located in Nasons Corner within a mile (2 km) of Joker's Family Fun and Games, Motel 6 Portland, ME is within a few miles (5 km) of University of New England. This 126-room motel welcomes guests with conveniences like free in-room WiFi, free self parking, and laundry facilities.
The 126 rooms have free local calls. Guests can expect free WiFi and TVs with cable channels.
At Motel 6 Portland, ME, guests have access to features like laundry facilities. You can take advantage of free parking if you drive. The 24-hour front desk has staff always at the ready. This motel also has a vending machine.
Terrible customer service. Would never stay there even if offered a free room. Beware.
The bed had bed bugs. The staff was nice but the room wasn't.
Thank you for your honest feedback. We wish to let you know that your voice is of utmost importance to us. We want you to know that your voice is of utmost importance to us, and we thank you again for taking the time to share your experience and impressions of our hotel! I hope that everything turned out alright, and we are looking forward to seeing you again!
Needs to be cleaned better there’s no shampoo in rooms and beds are uncomfortable
Thank you for your honest review. We appreciate your comment for it caught our attention on where we need to improve to make sure that our customer have a great time during their stay. We apologize for the unfortunate events that you faced during your stay with us. We will continue to improve our services for us to serve our customers better and make sure that they have a comfortable stay. Hope that you'll consider staying again with us
The staff was helpful and friendly, and the shower was a good size and the hot water did not run out. The room was very small, the bed was creaking and uncomfortable. The heater did not work well. The blanket on the bed was thin and did not look very clean. I actually left and came back with my own bedding. It looked like the wall had been kicked in and very poorly repaired. The elevator was the slowest, most inefficient elevator I’ve ever been on. The door took forever to close and it was slow to open once at floor. I did not like that there was only one door in and out of the motel and one elevator. There were a lot of sketchy looking people in the parking lot and I even saw a drug deal happening right outside the front door when I arrived for check in. The halls were stained and smelled bad, like cigarettes. I also did not like that check out was at 11:00am and that there was not a late check out option. I stayed at this motel only because there had been a storm that knocked out the power at my home and had been without power for two days. I needed a warm place to sleep and shower and this motel was sufficient for that but my back hurt the next morning because of the uncomfortable mattress. I felt like the motel was definitely overpriced compared to other places I’ve stayed. I would have gone somewhere else, but all other hotels were completely booked. I will not stay here again.
Hi Traveler, We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.
Outside of the building looks very nice for a typical Motel 6. Inside looks much more typical. Was surprised there was no fridge in the room. Had to use microwave in lobby but at least it was there to use. Room was very clean and comfortable. Staff was very nice. I thought the price was a bit high ($130) for a Motel 6 with very few amenities.
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Nancy Y. #Team6
Good value for money and reception staff were excellent - couldn't have been more helpful.
Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have the highest standards of cleanliness and that your comments are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.