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The Francis

3.5 star property
Hotel with free parking, a quick walk to Maine Medical Center

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Photo gallery for The Francis

Exterior
Interior
Interior
Interior
Signature Room, 1 Queen Bed | Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Pet friendly
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
747 Congress Street, Portland, ME, 04102
  • Place, Maine Medical Center
    ‪5 min walk‬
  • Place, State Theatre
    ‪7 min walk‬
  • Place, Portland Museum of Art
    ‪8 min walk‬
  • Airport, Portland, ME (PWM-Portland Intl. Jetport)
    ‪7 min drive‬

Room options

View all photos for Signature Room, 1 Queen Bed, Garden View

Signature Room, 1 Queen Bed, Garden View | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Signature Room, 1 Queen Bed, Garden View

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Room, 1 King Bed, Balcony, Garden View

Premier Room, 1 King Bed, Balcony, Garden View | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Premier Room, 1 King Bed, Balcony, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Luxury Suite, 1 King Bed

  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Room, 1 King Bed, Accessible

Signature Room, 1 King Bed, Accessible | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Signature Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Room, 1 King Bed

Signature Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Signature Room, 1 King Bed

9.8 out of 10
Exceptional
(14 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 2 Queen Beds, Garden View

Double Room, 2 Queen Beds, Garden View | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Double Room, 2 Queen Beds, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room, 1 Queen Bed

Signature Room, 1 Queen Bed | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Signature Room, 1 Queen Bed

9.4 out of 10
Exceptional
(10 reviews)
  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Suite, 1 King Bed, Balcony

Superior Suite, 1 King Bed, Balcony | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Superior Suite, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Portland

Located in Parkside, The Francis is within a 10-minute walk of popular sights such as Maine Medical Center and Deering Oaks Park. This 15-room, 3.5-star hotel has in-room conveniences like refrigerators, coffee makers, and LED TVs.

What's nearby

  • Maine Medical Center - 5 min walk - 0.3 miles
  • State Theatre - 7 min walk - 0.4 miles
  • Portland Museum of Art - 8 min walk - 0.5 miles
  • Hadlock Field - 10 min walk - 0.6 miles
  • Thompson's Point - 3 min drive - 1.8 miles

Getting around

  • Portland Transportation Center - 5 min drive
  • Portland Intl. Jetport Airport (PWM) - 12 min drive

Restaurants

  • ‪Tandem Coffee + Bakery - ‬1 min walk
  • ‪7-Eleven - ‬3 min walk
  • ‪Quiero Cafe - ‬2 min walk
  • ‪Mighty Grant Street - ‬4 min walk
  • ‪Cumberland Farms - ‬4 min walk

About this property

The Francis

Hotel with free parking, a quick walk to Maine Medical Center
Guests of The Francis enjoy free WiFi in public areas, coffee in a common area, and express check-in. Free parking is available if you drive. The front desk has multilingual staff that can help with securing valuables, concierge services, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include express check-out, free newspapers, and a reception hall.
Guests can expect free WiFi and LED TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and safes are other standard amenities.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas

Things to do

  • Art gallery

Family friendly

  • In-room refrigerator

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Low-height counter and sink
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 1881
  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

  • This property welcomes pets for USD 35 per pet, per night
  • Dogs and cats only
  • 1 total pets
  • Food and water bowls are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 35.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 30 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-8:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is available during limited hours, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Francis Hotel Portland
Francis Hotel
Francis Portland
The Francis Portland
The Francis Hotel
The Francis Portland
The Francis Hotel Portland

Frequently asked questions

What's there to do close to The Francis?

This hotel is situated in Parkside, just steps from Casco Bay and Neal S. Dow House, and within a short walk of State Theatre. You'll also find Thompson's Point and Maine Mall within a short drive.

Is there parking available at The Francis?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does The Francis have a casino on the premises?

No, The Francis doesn't have a casino.

Is there an indoor pool at The Francis?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at The Francis?

Couples staying at this hotel will appreciate amenities like premium bedding and bathrobes as well as proposal/romance packages.

Are there hot tubs at The Francis?

No, there isn't a spa tub at this hotel.

Does The Francis have a restaurant that serves breakfast?

No, The Francis doesn't have a restaurant that serves breakfast.

Does The Francis allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at The Francis for a fee of USD 35 per pet, per night. The property also provides food and water bowls.

Does The Francis have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to The Francis?

The closest major airport to The Francis is Portland Intl. Jetport Airport (PWM), which is 3.3 mi away (12 minutes by car). Another top airport is Auburn, ME (LEW-Auburn - Lewiston Municipal), which is around 27.3 mi away.

Are there rooms with balconies that I can book at The Francis?

Yes, some guestrooms at The Francis offer a balcony and may feature garden views.

The Francis Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 283 out of 360 reviews
Rating 8 - Good. 46 out of 360 reviews
Rating 6 - Okay. 21 out of 360 reviews
Rating 4 - Poor. 4 out of 360 reviews
Rating 2 - Terrible. 6 out of 360 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed super comfy, felt like I was on clouds. Super unique property. Perfect for someone who doesn’t like to stay in a box. Nice walking distance to downtown shopping, dining. Quick Uber ride to airport
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, renovations were excellent. Bed was extremely comfortable and clean. Bathrooms were prestige, clean and newly renovated the old character with the renovated amenities. Made this a very excellent day.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a quick one night stay at The Francis and am so glad we landed there for our only night in Portland. Extremely clean, well decorated, lots of thoughtful touches and a perfect all around vibe! Bed was very comfortable and shower pressure was great! The staff was extremely nice/helpful. Very walkable area right on Congress next to so many cute dining places. If you’re looking for a well-appointed place on a great location with lots of charm, The Francis is it!
Stayed 1 night in Jun 2025

10/10 Excellent

MARGAREE

Stayed 1 night in Jun 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable, great and friendly staff. Nice place.
Stayed 1 night in Jun 2025

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Michala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to be in Portland.
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, easy checkin and parking
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Very clean hotel. Exceptionally clean bathroom and nice amenities. The only reason I didn’t give it an overall score of 5/excellent was because there was a lot of noise directly above my first floor room. I heard a lot of footsteps, something like a cart being rolled, and possibly boxes being moved. It was rather constant. It stopped around 11:30 pm. Maybe there’s an employee closet directly above room 003?? Other than this, I loved the hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Joslyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Don’t believe what you read

We were disappointed that what was advertised as “breakfast included” turned out to be a 30% off voucher for a neighborhood cafe. It is a shame to find a business that does not represent themselves honestly and does not respect their customers.
Stayed 1 night in Feb 2025

10/10 Excellent

Patricia

Stayed 1 night in Jan 2025

10/10 Excellent

Willow

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We can’t wait to return

We were greeted with a smile, and every interaction with the staff was pleasant. The location was convenient, the information shared was helpful, and we enjoyed the history in ambience of the property.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Emma

Stayed 1 night in Dec 2024

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful friendly service and beautiful building. Free Parking on site a bonus.
Stayed 1 night in Dec 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and a very well kept room/hotel. Would visit again!
Stayed 3 nights in Dec 2024

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