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Recent guest reviews

Near restaurant and walking distance to many things. The holy donut, exchange street, etc.

Excellent everything, beautiful hotel, excellent Customer service, nice view, nice area, excellent food.

Clean and staff was very welcoming. Great location

The overall feel and friendliness of the staff was excellent. Room was comfortable, nice area included coffee bar with mini fridge. Location is excellent as well. Definitely would return and would highly recommend!

Very impressive. No complaints! Great location and the atmosphere was very welcoming and professional.

It had everywe needed. A great place to enjoy a birthday adventure with my granddaughter. She loved the pool, breakfast was great, room was lovely and we enjoyed our view.

Second stay at this property in three years. This time the rooms looked very tired. Furniture wood scratched and water-damaged. The elevators made horrible sounds all three days and the night attendant said we were "welcome to use the stairs." Great location and front desk team always friendly and helpful.

The hotel staff were accommodating and they helped us find a place for dinner. The valet staff were great. Over all great customer service and great experience!

Great rooms. They were so large. Staff was accommodating. Hot coffee, tea and ice water available at all times. Cookies at night. There were 7 of us in 3 rooms and everyone was so happy.

Wish check in had been earlier. King bed was a little small. And the room was slightly outdated. Overall, good experience but for the price would have expected a more modern look and a bit more luxury.

Great hotel, super service, super convenient to the ferries, Old Port, the Promenade and the airport. Not to mention the bakery next door! This is the fourth time we've stayed here and we wouldn't stay anywhere else in Maine.

Very nice and friendly staff and large clean room.

Excellent! and convenient location for Portland ME

hotel was extremely clean and comfortable, staff was great. Right outside the front door were all the shops and restaurants, as well as the water

This hotel has all the amenities you look for in a weekend away. Great staff, valet, pool, centrally located. The bar was under construction while we were there, but they still had a temporary setup in the lobby.

Hotel was very clean and had a welcoming atmosphere. Staff were friendly and helpful! The hotel location is perfect, right downtown so you won't need a car to get around. I would definitely recommend this hotel

Power went out in Maine and I could rest here had a good night sleep.

Great location, room was comfortable and clean. The staff was very helpful.

Commercial St Portland ME

Room options

1 Bedroom Deluxe Suite, 1 King Bed with Sofa bed, Water View

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 2 Queen Beds, Accessible

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds

2 Queen Beds | Sleeps 5

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Water View)

1 King Bed | Sleeps 4

Hotel highlights

  • Walking distance to Cross Insurance Arena
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool

Located in Downtown Portland, Hilton Garden Inn Portland Downtown Waterfront is adjacent to Casco Bay Lines Ferry Terminal and within a 10-minute walk of other popular attractions like Merrill Auditorium. This 120-room, 3-star hotel has a restaurant, an indoor pool, and free in-room WiFi.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Satisfy your hunger from the comfort of your room with room service.


Rooms

The 120 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect 37-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other amenities include free local calls, free bottled water, and safes.


Property features

Guests staying at Hilton Garden Inn Portland Downtown Waterfront enjoy an indoor pool, a fitness center, and a spa tub. If you drive, self parking is USD 25.00 per night, and there's also a free train station shuttle. The 24-hour front desk has staff standing by to help with securing valuables, tours or tickets, and luggage storage. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Guest reviews for Hilton Garden Inn Portland Downtown Waterfront

Everyone (22) Couples (23) Business (1) Family (7) Friends (3) Other (3)
4
Family

Near restaurant and walking distance to many things. The holy donut, exchange street, etc.

By , from Gloucester Massachusetts on Aug 2, 2020

Review comment responded on Aug 3, 2020

Peter, Thank you for your feedback, it is important to us. We are so glad you enjoyed Portland's restaurants and sites. Holy Donut...mmmmm!!!

5
Partner Couples

Excellent everything, beautiful hotel, excellent Customer service, nice view, nice area, excellent food.

By , from Brooklyn, NY on Jul 27, 2020

Review comment responded on Jul 28, 2020

Arturo, thank you for your feedback. We really appreciate it. We are so glad you enjoyed your stay.

5
Family Business Business

Clean and staff was very welcoming. Great location

By on Jan 25, 2020

Review comment responded on Jan 25, 2020

Thank you for ranking your stay with us and letting us know that you enjoyed our location, staff and clean hotel. Safe travels!

5
Partner Couples

The overall feel and friendliness of the staff was excellent. Room was comfortable, nice area included coffee bar with mini fridge. Location is excellent as well. Definitely would return and would highly recommend!

By on Apr 7, 2019

Review comment responded on Apr 8, 2019

Thank you for your detailed feedback. We are so glad you enjoyed your stay, our staff, your accommodations and our location. We look forward to your return.

4
Friends

Very impressive. No complaints! Great location and the atmosphere was very welcoming and professional.

By on Mar 18, 2019

Review comment responded on Mar 18, 2019

We are so happy you enjoyed your stay, our location and our staff.

5
Everyone

By on Mar 4, 2019

Review comment responded on Apr 1, 2019

We are so glad you enjoyed your stay!

5
Everyone

By on Feb 23, 2019

Review comment responded on Apr 1, 2019

Thank you for ranking your stay! We are so happy you enjoyed our accommodations.

5
Everyone

It had everywe needed. A great place to enjoy a birthday adventure with my granddaughter. She loved the pool, breakfast was great, room was lovely and we enjoyed our view.

By on Feb 19, 2019

Review comment responded on Apr 1, 2019

We are so glad you enjoyed your stay with us. Happy Birthday to your granddaughter! We are delighted to hear that she loved the pool, and that you enjoyed your room, the view and our great cooked to order breakfast.

4
Everyone

Second stay at this property in three years. This time the rooms looked very tired. Furniture wood scratched and water-damaged. The elevators made horrible sounds all three days and the night attendant said we were "welcome to use the stairs." Great location and front desk team always friendly and helpful.

By on Jan 7, 2019

Review comment responded on Jan 10, 2019

Thank you for your detailed feedback, our guest's compliments and critiques are extremely important to us.

5
Everyone

The hotel staff were accommodating and they helped us find a place for dinner. The valet staff were great. Over all great customer service and great experience!

By , from Maine on Nov 18, 2018

Review comment responded on Nov 26, 2018

Hi Rachel, Thank you for taking the time to rank your stay with us 5 out of 5 and we are so glad to hear our staff was helpful and accommodating!

Hilton Garden Inn Portland Downtown Waterfront

65 Commercial St, Portland, ME 04101
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