It was very convenient to take their shuttle to the airport and it was available starting at 400am and I had a 600am flight. The staff was helpful and shuttle driver was super.
During a pandemic, I expected higher standards of cleanliness.
Perfect location and very clean. Staff is very nice too.
Very disappointed with the hotel from check in to check out.
It was clean and staff was friendly and prompt. Didn’t like that is was not mentioned that the pool was closed and breakfast was a bagged breakfast. Parking and access to the building is not accessible from any side of the building.
Desk clerk said the shuttle wasn’t running, even though the website said it was. Turns out the shuttle IS running, it just started back up. It’s a super short walk to the terminal if it wasn’t running. Also, no cups in the room.
Excellent from start to finish. Check in was easy.
Didnt love being on the first floor, loud but staff here is always great especially Joe at front desk. Also, and the server we had on Fri night was very friendly to my granddaughter 😊
Very clean and super easy to get to airport. We walked to hotel after returning car. 5 minute walk.
I think you should know that this property is a dump compared to other Hilton Garden Inns (I have stayed at 5-6-7 different ones across the country over the past decade). I expected a nice clean hotel at an above average (but not exorbitant) price. This property had large amounts of visible dusk build up in every vent I saw. Usually I wouldn’t notice vents in a hotel, but they where hard to miss here. The walls where dented, scrapped, stained, and even in a few places had holes/visible breaks in the sheet rock (mostly normal wear and tear for a hotel with cleaning carts in the hallway, luggage carts used by careless customers, and just luggage banging on the walls, but the damage here was obviously many years of not having been addressed/repaired. And worst of all the overall cleanliness of the hotel was definitely sub par for a hotel in this price point. After 1 night we switched to a Clarion for the rest of our stay (for literally less than 1/2 of the price) and overall, it’s a little nicer (cleaner and showing limited wear and tear). The staff we encountered at this Hilton Garden Inn were good (performed up to our expectations), but this property needs a serious touch up and a much better regular cleaning plan/schedule.
I like it had a gym and was easy to access. There was no real restaurant as it claimed which was one of the reasons I chose it.
The bed was very comfortable and staff were accommodating.
Located in Stroudwater, Hilton Garden Inn Portland Airport is within a few miles (5 km) of sights such as Maine Mall and Thompson's Point. This 124-room, 3-star hotel has conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi.
This hotel serves as home to a bar, along with a restaurant that specializes in American cuisine. Order from room service to satisfy your hunger without leaving your room. Continental breakfast is offered for a fee each morning from 4:00 AM to 10:00 AM.
All 124 rooms feature MP3 docks, microwaves, and refrigerators. 36-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other amenities include free weekday newspapers, free local calls, and free bottled water. Housekeeping is available on request.
At Hilton Garden Inn Portland Airport, guests enjoy an indoor pool, a 24-hour fitness center, and a spa tub. There's extended parking for a fee, as well as a free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a meeting room, and a business center.
It was very convenient to take their shuttle to the airport and it was available starting at 400am and I had a 600am flight. The staff was helpful and shuttle driver was super.
During a pandemic, I expected higher standards of cleanliness.
Thanks for staying with us. We appreciate your feedback!
Perfect location and very clean. Staff is very nice too.
Very disappointed with the hotel from check in to check out.
It was clean and staff was friendly and prompt. Didn’t like that is was not mentioned that the pool was closed and breakfast was a bagged breakfast. Parking and access to the building is not accessible from any side of the building.
Desk clerk said the shuttle wasn’t running, even though the website said it was. Turns out the shuttle IS running, it just started back up. It’s a super short walk to the terminal if it wasn’t running. Also, no cups in the room.
Excellent from start to finish. Check in was easy.
Thank you, for your kind review we are happy to have had you stay with us. Glad to see we made your stay with us an excellent one.
Didnt love being on the first floor, loud but staff here is always great especially Joe at front desk. Also, and the server we had on Fri night was very friendly to my granddaughter 😊
We are so glad that you enjoy our staff (especially Joe)! We would also love to help you select a room that is more to your liking on your next stay. Look forward to seeing you again!
We're so glad to hear that you enjoyed your stay! We hope to see you again soon!
We appreciate your feedback! Thank you for staying with us!