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Hyatt Place Portland Downtown - Old Port Square

3.0 star property
Hotel with free airport shuttle, a quick walk to Portland Museum of Art

Choose dates to view prices

Photo gallery for Hyatt Place Portland Downtown - Old Port Square

Lounge
View from room
Exterior
Suite, 1 Bedroom, Bay View | Premium bedding, individually furnished, desk, laptop workspace
Interior entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Laundry

Explore the area

View in a map
433 Fore St, Portland, ME, 04101
  • Place, Portland Museum of Art
    ‪10 min walk‬
  • Place, State Theatre
    ‪11 min walk‬
  • Place, Thompson's Point
    ‪4 min drive‬
  • Airport, Portland, ME (PWM-Portland Intl. Jetport)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed (Specialty, Fore Street View)

Room, 1 King Bed with Sofa bed (Specialty, Fore Street View) | Premium bedding, individually furnished, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Specialty, Fore Street View)

9.8 out of 10
Exceptional
(18 reviews)
  • 498 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Shower)

Premium bedding, individually furnished, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Shower)

10.0 out of 10
Exceptional
(1 review)
  • 494 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Bay View

View from room

Suite, 1 Bedroom, Bay View

  • 494 sq ft
  • 1 bedroom
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Specialty, Island View)

Premium bedding, individually furnished, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Specialty, Island View)

9.6 out of 10
Exceptional
(8 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Room, 1 King Bed with Sofa bed (High Floor) | Premium bedding, individually furnished, desk, laptop workspace

Room, 1 King Bed with Sofa bed (High Floor)

9.6 out of 10
Exceptional
(25 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (High Floor, With Sofa Bed)

Premium bedding, individually furnished, desk, laptop workspace

Room, 2 Queen Beds (High Floor, With Sofa Bed)

8.6 out of 10
Excellent
(14 reviews)
  • 353 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Shower)

Premium bedding, individually furnished, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Shower)

10.0 out of 10
Exceptional
(1 review)
  • 494 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, individually furnished, desk, laptop workspace

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(108 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Bay View

View from room

Suite, 1 King Bed with Sofa bed, Bay View

10.0 out of 10
Exceptional
(3 reviews)
  • 494 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Premium bedding, individually furnished, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

  • 494 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Premium bedding, individually furnished, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

8.8 out of 10
Excellent
(5 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Premium bedding, individually furnished, desk, laptop workspace

Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, individually furnished, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(5 reviews)
  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, individually furnished, desk, laptop workspace

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(20 reviews)
  • 353 sq ft
  • Sleeps 6
  • 2 Queen Beds

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About the neighborhood

Portland

Located in Downtown Portland, Hyatt Place Portland Downtown - Old Port Square is within a 10-minute walk of popular sights such as Wadsworth-Longfellow House and Portland Museum of Art. This 3-star hotel has 130 guestrooms and offers conveniences like a bar/lounge, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Cross Insurance Arena - 5 min walk - 0.3 miles
  • Portland Museum of Art - 10 min walk - 0.6 miles
  • State Theatre - 11 min walk - 0.6 miles
  • University of Southern Maine - 2 min drive - 1.6 miles
  • Thompson's Point - 4 min drive - 2.7 miles

Getting around

  • Portland Transportation Center - 9 min drive
  • Portland Intl. Jetport Airport (PWM) - 19 min drive

Restaurants

  • ‪Three Dollar Deweys - ‬2 min walk
  • ‪Lenora - ‬1 min walk
  • ‪Central Provisions - ‬1 min walk
  • ‪Amigos Mexican Restaurant - ‬2 min walk
  • ‪The Independent Ice - ‬1 min walk

About this property

Hyatt Place Portland Downtown - Old Port Square

Hotel with free airport shuttle, a quick walk to Portland Museum of Art
Guests of Hyatt Place Portland Downtown - Old Port Square enjoy a 24-hour gym, free WiFi in public areas, and meeting rooms. Valet parking is USD 45 per night if you plan to drive, or hop aboard the free airport shuttle (available on request). Front-desk staff can answer questions 24/7, and assist with luggage storage, concierge services, and securing valuables. Additional amenities include conference space, a 24-hour business center, and a microwave in a common area.
Guests can expect LED TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Other amenities include iPod docks, sitting areas, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free roundtrip airport shuttle from 7:00 AM to 11:00 PM on request
  • Area shuttle up to 5 mi
  • Covered valet parking on site (USD 45 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle tours
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,050 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym

More

  • 7 floors
  • Banquet hall
  • Fireplace in lobby

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • iPod dock
  • LED TV with premium cable/satellite channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation (varies based on length of stay)
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 14 per person
  • Covered valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Hotel Portland-Old Port
Hyatt Place Portland-Old Port
Hyatt Place Portland - Old Port Maine
Hyatt Place Portland-Old Port Hotel
Hyatt Place Portland Old Port
Hyatt Portland Old Square
Hyatt Place Portland Old Port
Hyatt Place Portland Downtown - Old Port Square Hotel
Hyatt Place Portland Downtown - Old Port Square Portland
Hyatt Place Portland Downtown - Old Port Square Hotel Portland

Frequently asked questions

Is a free cancellation option available at Hyatt Place Portland Downtown - Old Port Square?

Hyatt Place Portland Downtown - Old Port Square provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hyatt Place Portland Downtown - Old Port Square?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Hyatt Place Portland Downtown - Old Port Square on Nov 2, 2025 start from $123.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Hyatt Place Portland Downtown - Old Port Square?

This hotel is situated in Downtown Portland, just steps from Casco Bay and Fore Street Gallery, and within a short walk of Cross Insurance Arena. You'll also find Casco Bay Lines Ferry Terminal and Merrill Auditorium less than a mile away.

Will I be able to park at Hyatt Place Portland Downtown - Old Port Square?

Yes, covered valet parking is offered for USD 45 per night with in/out privileges. Electric car charging and bicycle parking are also available.

Does Hyatt Place Portland Downtown - Old Port Square include a casino at the property?

No, Hyatt Place Portland Downtown - Old Port Square doesn't have a casino.

Will I find an indoor pool at Hyatt Place Portland Downtown - Old Port Square?

No, there is no indoor pool at this hotel.

Is Hyatt Place Portland Downtown - Old Port Square a good place to stay for couples?

Couples will appreciate amenities at this hotel, including premium bedding and streaming services in each guestroom with some featuring bay views.

Does Hyatt Place Portland Downtown - Old Port Square have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hyatt Place Portland Downtown - Old Port Square feature a restaurant that includes a breakfast menu?

Yes, Hyatt Place Portland Downtown - Old Port Square serves buffet breakfast each morning for a surcharge from its cafe.

Will Hyatt Place Portland Downtown - Old Port Square allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hyatt Place Portland Downtown - Old Port Square for a fee of USD 100 per accommodation, per stay.

Does Hyatt Place Portland Downtown - Old Port Square have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Hyatt Place Portland Downtown - Old Port Square?

The closest major airport to Hyatt Place Portland Downtown - Old Port Square is Portland Intl. Jetport Airport (PWM), which is 7.9 mi away (19 minutes by car). Another top airport is Auburn, ME (LEW-Auburn - Lewiston Municipal), which is around 27.2 mi away.

Are there rooms with balconies at Hyatt Place Portland Downtown - Old Port Square?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy bay or city views.

Hyatt Place Portland Downtown - Old Port Square Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 775 out of 1206 reviews
Rating 8 - Good. 251 out of 1206 reviews
Rating 6 - Okay. 94 out of 1206 reviews
Rating 4 - Poor. 50 out of 1206 reviews
Rating 2 - Terrible. 36 out of 1206 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Cheryl

Liked: Staff & service
Disliked: Property conditions & facilities

Tikaboo

For the price we paid I expected better quality. We had to pay for parking, not included in the room fee. Furniture was broken beat up both in our room and in the breakfast area. Staff were vey nice.
Stayed 1 night in Jun 2025

10/10 Excellent

Casey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Jun 2025

10/10 Excellent

Robert, DENHAM SPRINGS

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet and great location.
Stayed 1 night in Jul 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old Port

Nice room. Valet parking and airport shuttle are available. I was referred to the room phone to arrange shuttle service, but the room phone was not even connected to a wire or outlet. Calling the number given to me for valet just resulted in a voicemail. Was told that I was waiting on a room on 5th floor so i couldn't check in, but was assigned Room 425. Room was clean and housekeeper was friendly and heloful. Clise to restaurants and harbor:
Stayed 2 nights in Jul 2025

8/10 Good

Sally

Traveled with family
Liked: Staff & service, property conditions & facilities

just okay

Well, no blanket or pillow for sleep sofa. Checked in no coffee available but clerk did make one from Starbucks was awful. VERY THIN walls could hear people coughing and going bathroom thru them. Not impressed for a Hyatt. only good thing was location.
Stayed 1 night in Jun 2025

10/10 Excellent

Lily

Stayed 1 night in Jun 2025

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it's proximity to everything in Old Port!
Stayed 2 nights in Jun 2025

10/10 Excellent

Vlad

Liked: Amenities
No self parking
Stayed 2 nights in Jun 2025

6/10 Okay

Casey

Stayed 1 night in Jun 2025

6/10 Okay

KATHLEEN

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The staff and amenities were sorely lacking on a hotel that was in this price range. The rooms were extremely clean but the service was terrible, we had problems getting into valet parking, no help with luggage, front desk staff were not knowledgeable about the area on arrival. The bartender was fantastic and personable.
Stayed 3 nights in Jun 2025

10/10 Excellent

Traci

Liked: Cleanliness, property conditions & facilities
The location is perfect for a day in the city. Close to everything. The staff was friendly. The free shuttle to the airport was easy to arrange with the service offered 24 hours. I was transported at 3:20 am to the airport saving the cost of an Uber and assured safety at the hour. The gym was under renovations so I knocked off points for that the the lobby and care area are very tight so that’s not so appealing. However the rooms were large and inexpensive. The bed was very comfortable and the bathroom was spacious. I would recommend staying there is you are enjoying a couple of days in the city exploring. It’s in the heart of so many shops and places to eat.
Stayed 1 night in Jun 2025

10/10 Excellent

Shari

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to all shops and restaurants. Nice clean rooms and friendly staff.
Stayed 3 nights in Jun 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

MARIA, NEW YORK

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, pretty, friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

Sean, West Roxbury

Stayed 1 night in Jun 2025

10/10 Excellent

Casey

Liked: Amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Aja

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Rahel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and looks new. New modern style furniture, nice setting and comfortable. New bathroom. Beautiful. Quiet, esp. since this hotel allows pets - no sound to hear from the neighbors. We didn’t hear any barking, meowing or other sounds.
Stayed 1 night in Jun 2025

8/10 Good

DAVID

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

DAVID

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pefect location to head to the water or head into town. Close to all of the key locations we wanted to see while visiting Portland for the first time. Gym was out of servcie and that was a bummer.
Stayed 3 nights in Jun 2025

10/10 Excellent

georges

Stayed 3 nights in Jun 2025

10/10 Excellent

Charlotte

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice staff and very clean
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Stayed 1 night in Jun 2025

6/10 Okay

Colin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Felisberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a weekend away for my girlfriends birthday and Father’s Day .
Stayed 1 night in Jun 2025

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