Hyatt Place Portland Downtown - Old Port Square

3.0 star property
Hotel with free airport shuttle, a quick walk to Portland Museum of Art

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Photo gallery for Hyatt Place Portland Downtown - Old Port Square

View from room
Interior entrance
Suite, 1 Bedroom, Bay View | Premium bedding, individually furnished, desk, laptop workspace
Premium bedding, individually furnished, desk, laptop workspace
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
433 Fore St, Portland, ME, 04101
  • Portland Museum of Art
    ‪10 min walk‬
  • State Theatre
    ‪11 min walk‬
  • Thompson's Point
    ‪4 min drive‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪8 min drive‬

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Room options

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(101 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible (Shower)

10.0 out of 10
Exceptional
(1 review)
  • 494 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (High Floor, With Sofa Bed)

8.6 out of 10
Excellent
(14 reviews)
  • 353 sq ft
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(19 reviews)
  • 353 sq ft
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(5 reviews)
  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

8.8 out of 10
Excellent
(5 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Specialty, Fore Street View)

9.8 out of 10
Exceptional
(18 reviews)
  • 498 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

  • 494 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Bay View

10.0 out of 10
Exceptional
(3 reviews)
  • 494 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible (Shower)

10.0 out of 10
Exceptional
(1 review)
  • 494 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (High Floor)

9.6 out of 10
Exceptional
(24 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Specialty, Island View)

9.6 out of 10
Exceptional
(8 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Bay View

  • 494 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Portland

Located in Downtown Portland, Hyatt Place Portland Downtown - Old Port Square is within a 10-minute walk of popular sights such as Wadsworth-Longfellow House and Portland Museum of Art. This 3-star hotel has 130 guestrooms and offers conveniences like a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Casco Bay Lines Ferry Terminal - 5 min walk - 0.3 miles
  • Portland Museum of Art - 10 min walk - 0.6 miles
  • State Theatre - 11 min walk - 0.6 miles
  • University of Southern Maine - 2 min drive - 1.6 miles
  • Thompson's Point - 4 min drive - 2.7 miles

Getting around

  • Portland Transportation Center - 9 min drive
  • Portland Intl. Jetport Airport (PWM) - 19 min drive

Restaurants

  • ‪The Gelato Fiasco - ‬1 min walk
  • ‪Lenora - ‬1 min walk
  • ‪Gritty McDuff's - ‬1 min walk
  • ‪Three Dollar Deweys - ‬2 min walk
  • ‪Central Provisions - ‬2 min walk

About this property

Hyatt Place Portland Downtown - Old Port Square

Hotel with free airport shuttle, a quick walk to Portland Museum of Art
Guests of Hyatt Place Portland Downtown - Old Port Square enjoy a 24-hour gym, free WiFi in public areas, and meeting rooms. Valet parking is USD 45 per night if you plan to drive, or hop aboard the free airport shuttle (available on request). Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and tours or tickets. Additional amenities include conference space, a 24-hour business center, and a microwave in a common area.
Guests can expect LED TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Other amenities include iPod docks, sitting areas, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, German

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free roundtrip airport shuttle from 7:00 AM to 11:00 PM on request
  • Area shuttle up to 5 mi
  • Covered valet parking on site (USD 45 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 14 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle tours
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,050 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym

More

  • 7 floors
  • Banquet hall
  • Fireplace in lobby

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • iPod dock
  • LED TV with premium cable/satellite channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The property will be renovating from January 13 2025 to June 19 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Hallway
  • Lobby
  • Meeting facilities
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation (varies based on length of stay)
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 14 per person
  • Covered valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Hotel Portland-Old Port
Hyatt Place Portland-Old Port
Hyatt Place Portland - Old Port Maine
Hyatt Place Portland-Old Port Hotel
Hyatt Place Portland Old Port
Hyatt Portland Old Square
Hyatt Place Portland Old Port
Hyatt Place Portland Downtown - Old Port Square Hotel
Hyatt Place Portland Downtown - Old Port Square Portland
Hyatt Place Portland Downtown - Old Port Square Hotel Portland

Frequently asked questions

Is a free cancellation option available at Hyatt Place Portland Downtown - Old Port Square?

Hyatt Place Portland Downtown - Old Port Square provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

What's there to see close to Hyatt Place Portland Downtown - Old Port Square?

This hotel is situated in Downtown Portland, just steps from Casco Bay and Fore Street Gallery, and within a short walk of Cross Insurance Arena. You'll also find Casco Bay Lines Ferry Terminal and Merrill Auditorium less than a mile away.

Is there parking available at Hyatt Place Portland Downtown - Old Port Square?

Yes, covered valet parking is offered for USD 45 per night with in/out privileges. Electric car charging and bicycle parking are also available.

Does Hyatt Place Portland Downtown - Old Port Square include a casino at the property?

No, Hyatt Place Portland Downtown - Old Port Square doesn't have a casino.

Will I find an indoor pool at Hyatt Place Portland Downtown - Old Port Square?

No, there is no indoor pool at this hotel.

Is Hyatt Place Portland Downtown - Old Port Square a good place to stay for couples?

Couples will appreciate amenities at this hotel, including premium bedding and streaming services in each guestroom with some featuring bay views.

Are there hot tubs at Hyatt Place Portland Downtown - Old Port Square?

No, this hotel doesn't have a spa tub.

Does Hyatt Place Portland Downtown - Old Port Square feature a restaurant that includes a breakfast menu?

Yes, Hyatt Place Portland Downtown - Old Port Square serves buffet breakfast each morning for a surcharge from its restaurant.

Will Hyatt Place Portland Downtown - Old Port Square allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hyatt Place Portland Downtown - Old Port Square for a fee of USD 100 per accommodation, per stay.

Does Hyatt Place Portland Downtown - Old Port Square have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Hyatt Place Portland Downtown - Old Port Square?

The closest major airport to Hyatt Place Portland Downtown - Old Port Square is Portland Intl. Jetport Airport (PWM), which is 7.9 mi away (19 minutes by car). Another top airport is Auburn, ME (LEW-Auburn - Lewiston Municipal), which is around 27.2 mi away.

Are there rooms with balconies that I can book at Hyatt Place Portland Downtown - Old Port Square?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy bay or city views.

Hyatt Place Portland Downtown - Old Port Square Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 731 out of 1147 reviews
Rating 8 - Good. 236 out of 1147 reviews
Rating 6 - Okay. 91 out of 1147 reviews
Rating 4 - Poor. 52 out of 1147 reviews
Rating 2 - Terrible. 37 out of 1147 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dominic

Hyatt on Fore

A nice space to be
Stayed 1 night in Mar 2025

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here is always a pleasurable one.
Stayed 1 night in Apr 2025

6/10 Okay

Timothy

Stayed 1 night in Mar 2025

6/10 Okay

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Sean, Brattleboro

Traveled with partner
Liked: Cleanliness, staff & service
Great clean room!!! No breakfast included in rates but available for a price. No other real in-house dining options even though the website states there is.
Stayed 1 night in Mar 2025

8/10 Good

Kristina

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
My original room was in the end of a construction zone. I had to pass by 4 people who had to move their piles to get to the room. I went to front desk and was moved to a new room
Stayed 1 night in Mar 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Tracy l

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The check-in staff was very welcoming and had great energy.
Stayed 1 night in Mar 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jonathan, Naples

Liked: Amenities, property conditions & facilities
Centrally located
Stayed 1 night in Mar 2025

10/10 Excellent

Jiachen

Good!
Stayed 1 night in Mar 2025

10/10 Excellent

Holly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the employees
Stayed 1 night in Mar 2025

10/10 Excellent

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I went for a date night, not something we do terribly often. We had a wonderful time here. We unfortunately didnt get to try the bar, but wonderful rooms. The front desk person, i believe his name is Joey, was phenomenal. He was extremely helpful and kind. Seems to really love his job. And honestly, we'd return here because of his service.
Stayed 1 night in Mar 2025

6/10 Okay

Jose

Stayed 1 night in Mar 2025

4/10 Poor

Jose

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
It's a convenient location and the staff was pleasant and helpful, but we were put in an adjoining room and we could clearly hear the guests next door one night, and in following mornings we kept hearing scraping noises and we couldn't tell if it was another noisy guest or if there was a room being worked on either below us or next to us. The amount of noise we had to deal with was disappointing.
Stayed 2 nights in Mar 2025

10/10 Excellent

Phillip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Mar 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Rebecca

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Matt

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

Jared

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was recently updated plus very friendly and happy staff working the front desk also really close to all the local watering holes.
Stayed 2 nights in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and staff
Stayed 1 night in Mar 2025

2/10 Terrible

Kelley

Liked: Cleanliness, staff & service
Disliked: Room comfort

Kelley Hall

Hyatt place used to be my go to when I come in to town, which is about 12 times a year. Had I of known about the construction- I would probably be dealing with this deep disappointment better. We were offered a different room to get away from the noise but unfortunately it was not much better. I sleep during the day so the inconvenience was just outstanding as I work overnights. The construction 100% disrupted my sleep- which is one of the valuable things to me. Unfortunately, I am unsure if I’ll be back to the Hyatt Place in the future.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Mar 2025