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Recent guest reviews

I think every hotel should have a free breakfast. Even if you limit it to three specific meals.

I liked the room and its bed, and I liked the central location of the hotel. I did not like the fact that with exception of the front desk, staff dressed in untucked casual shirts.

Great location with nice views. Friendly staff. Welcome pets was a huge plus for our family. A pool would be great and it was the only thing we (our kids) missed.

They have a shuttle service that is excellent. The property is beautiful. The Top of the East at the top of the Hotel is excellent for a drink and a light snack, beautiful view.

I had a minor issue with the tub not draining and the room not being serviced and it was likely just due to a communication error, but after bringing it to the hotels attention, they addressed it, and compensated us with a small box of chocolates and refunded our parking fee. Both Elizabeth and Becky were exceptional in their customer service and follow up with me. The fact that they did a little something to "make it right" went light years with me. I would definitely stay here again, and recommend the hotel to anyone.

Love that it is dog friendly, offer fruit infused watt in lobby and free airport shuttle operates smoothly. Location is situated nicely in a quiet area.

The staff was great. There is a shuttle to take you to the waterfront restaurants. When we went pick up our car from the valet in the morning the battery was dead and they sent the valet boss down to jump start my car I can't say enough good things about this place Thanks Westin Portland. We will be back 😊

All was excellent, especially the room and facilities. The only complaint, was the LG TV controller worked very slowly only to turn on/off, but fine otherwise. Possibly needed new batteries?

A well-kept, well-equipped, centrally-located hotel.

Have stayed there many times always a great trip. My room want ready when I checked in, and was upgraded to a suite. Fantastic way to immediately make things right. Great customer service.

Nice rooms. Clean Rooms. Attentive friendly staff.

High St Portland ME

Hotel highlights

  • Walking distance to Cross Insurance Arena
  • Onsite dining
  • Spa
  • Free airport shuttle

Located in Downtown Portland, The Westin Portland Harborview is adjacent to Portland Museum of Art and within a 10-minute walk of other popular attractions like Cross Insurance Arena. This 289-room, 4-star hotel welcomes guests with a restaurant, a full-service spa, and a 24-hour fitness center.


Dining

Enjoy a leisurely bite to eat at C2 (Congress Squared), the hotel's onsite restaurant. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a continental breakfast is served for a fee each morning from 6:30 AM to 11 AM.


Rooms

All 289 rooms feature MP3 docks, refrigerators, and coffee makers. 42-inch LCD TVs come with cable channels, and guests can stay connected with WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include free newspapers, safes, and phones.


Property features

Guests staying at The Westin Portland Harborview enjoy access to a full-service spa, a 24-hour fitness center, and WiFi in public areas. Parking is USD 26.00 per night (USD 34.00 per night for valet parking)—but if you prefer not to drive, catch a ride in the free airport shuttle (available on request). Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this spa hotel include a conference center, a 24-hour business center, and a microwave in a common area.

Room options

Room, 1 King Bed, Harbor View (Premium Higher Floor)

1 King Bed | Sleeps 2

Superior Suite, 1 Bedroom, City View (SW-M)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Presidential Suite, 1 Bedroom (SW-M)

1 King Bed | Sleeps 3

Room, 2 Double Beds, Harbor View (Premium Higher Floor)

2 Double Beds | Sleeps 2

Guest reviews for The Westin Portland Harborview

Everyone (28) Couples (35) Business (8) Family (11) Other (5) Friends (5)
4
Family

I think every hotel should have a free breakfast. Even if you limit it to three specific meals.

By on Jan 27, 2020

Review comment responded on Jan 27, 2020

Thank you for sharing your thoughts with us! We will pass your feedback on to our Food and Beverage Team. Thank you and have a lovely day! Guest Services Manager The Westin Portland Harborview

4
Family

I liked the room and its bed, and I liked the central location of the hotel. I did not like the fact that with exception of the front desk, staff dressed in untucked casual shirts.

By on Jan 18, 2020

Review comment responded on Jan 19, 2020

Thank you for the fantastic review! We're delighted your time at The Westin Portland Harborview was so wonderful! It's fantastic you took advantage of our convenient location in the heart of the city. We endeavor to offer a memorable experience for all of our guests. We look forward to hosting you again soon for another excellent experience! Have a splendid day! General Manager The Westin Portland Harborview

5
Family with small children

Great location with nice views. Friendly staff. Welcome pets was a huge plus for our family. A pool would be great and it was the only thing we (our kids) missed.

By , from Boston on Jan 2, 2020

Review comment responded on Jan 4, 2020

Thanks for the amazing review, Carpio! It's wonderful you enjoyed your time at The Westin Portland Harborview so much! We're delighted you appreciate our convenient location with its stunning views. We love sharing our breathtaking sights with our guests and your praise lets us know we're succeeding! We look forward to hosting you again soon for another excellent experience! Have a lovely day! General Manager The Westin Portland Harborview

5
Everyone

By on Dec 29, 2019

Review comment responded on Dec 30, 2019

Thanks for the perfect rating! We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at The Westin Portland Harborview. Have a wonderful day! General Manager The Westin Portland Harborview

2
Everyone

By on Dec 16, 2019

Review comment responded on Dec 16, 2019

We appreciate your feedback. We strive to offer our guests quality service and comfort. However, it's unfortunate that your stay with us was anything less than perfect. We'd love to see you again in the future to share a more positive experience with you. General Manager The Westin Portland Harborview

5
Everyone

By on Nov 29, 2019

Review comment responded on Nov 30, 2019

Thank you for the wonderful rating! It's fantastic you enjoyed your time at The Westin Portland Harborview so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day! General Manager The Westin Portland Harborview

5
Family

They have a shuttle service that is excellent. The property is beautiful. The Top of the East at the top of the Hotel is excellent for a drink and a light snack, beautiful view.

By on Nov 5, 2019

Review comment responded on Nov 5, 2019

Thank you for the fantastic review! It's outstanding you had such a wonderful experience with us! We're delighted you enjoyed our excellent location with its stunning and breathtaking views. That's what we like to see! We can't wait to see you again soon so we can share those beautiful scenes with you once more! Have a fantastic day!

3
Everyone

By on Nov 2, 2019

Review comment responded on Nov 4, 2019

We appreciate the feedback. We're disappointed your time with us was anything less than perfect. We look forward to sharing a more positive experience with you soon.

5
Family

I had a minor issue with the tub not draining and the room not being serviced and it was likely just due to a communication error, but after bringing it to the hotels attention, they addressed it, and compensated us with a small box of chocolates and refunded our parking fee. Both Elizabeth and Becky were exceptional in their customer service and follow up with me. The fact that they did a little something to "make it right" went light years with me. I would definitely stay here again, and recommend the hotel to anyone.

By , from Traverse City on Oct 17, 2019

Review comment responded on Oct 21, 2019

Thank you for your feedback! I am pleased to see you enjoyed your stay! Again we apologize for those issues, but I am pleased to see that Becky and Elizabeth assisted you with great service!

3
Everyone

By on Oct 10, 2019

Review comment responded on Oct 14, 2019

Thank you for your feedback!

The Westin Portland Harborview

157 High St, Portland, ME 04101
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