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Recent guest reviews

Windows are small not a great view at all also no shuttle service.top floor eastview bar very expensive bartender not a hood drink maker view was very nice .WE had no shuttle service from the airport or anywhere else eventhough it said they offer it .STaff was very uptight not friendly at all more robotic. Comfortable bed and nice shower.

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Really nice, clean, and friendly environment! Close to everything

Few room amenities, parking is too expensive, location is not good.

The hotel is in a good location with a great view of the harbor. I did not feel that the room was cleaned very well which is important for me at this time.

every time I have stayed there, the staff is both warm and accommodating. I love this property for its location, its comfort, and the people.

Front desk and valet service team were excellent. Very personable and accommodating. Disappointed at the amenities in the room though. Nothing that was above standard ( which I expect from a Westin). Room furnishings were average. Also disappointed that there was not even a complimentary continental breakfast. Many chains offer this. Sadly Westin does not. Even for the elevated price. Probably would not return to this hotel in the future unless I needed to be downtown for business. Location was stellar.

Great location and very friendly staff. A great place to stay when in Portland, Maine.

Loved the 15th Floor...top of the East Bar. They should have live music in the bar!!!

I think every hotel should have a free breakfast. Even if you limit it to three specific meals.

I liked the room and its bed, and I liked the central location of the hotel. I did not like the fact that with exception of the front desk, staff dressed in untucked casual shirts.

Great location with nice views. Friendly staff. Welcome pets was a huge plus for our family. A pool would be great and it was the only thing we (our kids) missed.

High St Portland ME

Hotel highlights

  • Walking distance to Cross Insurance Arena
  • Onsite dining
  • Spa
  • Free airport shuttle

Located in Downtown Portland, The Westin Portland Harborview is adjacent to Portland Museum of Art and within a 10-minute walk of other popular attractions like Cross Insurance Arena. This 289-room, 4-star hotel welcomes guests with a restaurant, a full-service spa, and a 24-hour fitness center.


Dining

This hotel serves as home to a rooftop bar, along with a restaurant that specializes in American cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a continental breakfast is served for a fee each morning from 6:30 AM to 11 AM.


Rooms

All 289 rooms feature MP3 docks, refrigerators, and coffee makers. 42-inch LCD TVs come with cable channels, and guests can stay connected with WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include free newspapers, free bottled water, and safes.


Property features

Guests staying at The Westin Portland Harborview enjoy access to a full-service spa, a 24-hour fitness center, and WiFi in public areas. Parking is USD 26.00 per night (USD 34.00 per night for valet parking)—but if you prefer not to drive, catch a ride in the free airport shuttle (available on request). Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and concierge services. Other amenities at this spa hotel include a conference center, a 24-hour business center, and a microwave in a common area.

Room options

Room, 1 King Bed, Non Smoking (Premium Higher Floor)

1 King Bed | Sleeps 2

Room, 2 Double Beds, Non Smoking (Premium Higher Floor)

2 Double Beds | Sleeps 2

Room, 2 Double Beds, Non Smoking, City View (Preferred)

2 Double Beds | Sleeps 4

Room, 1 King Bed, Non Smoking, City View (Preferred)

1 King Bed | Sleeps 3

Guest reviews for The Westin Portland Harborview

Everyone (32) Couples (5) Family (8)
5
Everyone

By on Nov 25, 2020

Review comment responded on Dec 1, 2020

Thanks for the amazing rating! We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at The Westin Portland Harborview! Have a lovely day! Lucas Laidlaw General Manager The Westin Portland Harborview

3
Friends

Windows are small not a great view at all also no shuttle service.top floor eastview bar very expensive bartender not a hood drink maker view was very nice .WE had no shuttle service from the airport or anywhere else eventhough it said they offer it .STaff was very uptight not friendly at all more robotic. Comfortable bed and nice shower.

By , from wonderlake illinois on Oct 28, 2020

Review comment responded on Oct 28, 2020

We appreciate the feedback, Cheryl. It's unfortunate your stay in our hotel was less than ideal. We're disappointed you had such challenges with our team and that we couldn't assist you in every way. Your experience is not on par with the high-caliber service we're capable of providing so we'll be sure to discuss your review and feedback moving forward. Thank you again for the valuable feedback. We do hope to see you again soon so we can share a more positive experience with you. Lucas Laidlaw General Manager The Westin Portland Harborview

4
Everyone

By on Oct 26, 2020

Review comment responded on Oct 28, 2020

Thanks for the 4/5 rating! We're happy you had such a lovely stay at The Westin Portland Harborview! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us. General Manager The Westin Portland Harborview

5
Everyone

By on Oct 20, 2020

Review comment responded on Oct 20, 2020

Thanks for the perfect rating! We can't wait to see you again soon for another amazing experience at The Westin Portland Harborview. Have a fantastic day! General Manager The Westin Portland Harborview

5
Everyone

By on Oct 17, 2020

Review comment responded on Oct 19, 2020

Thank you for this excellent rating! We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at The Westin Portland Harborview! We'd love to host you again someday for yet another unforgettable visit. Have a fabulous day! General Manager The Westin Portland Harborview

4
Everyone

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By on Oct 17, 2020

Review comment responded on Oct 19, 2020

Thank you for the great rating! It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon at The Westin Portland Harborview. We'd like to share an even better experience with you soon. Have a lovely day! General Manager The Westin Portland Harborview

5
Partner Couples

Really nice, clean, and friendly environment! Close to everything

By , from New York on Sep 28, 2020

Review comment responded on Sep 29, 2020

Thank you for the great rating, Mike! We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at The Westin Portland Harborview! We hope you plan on staying with us again soon! We're looking forward to your next visit! Have a splendid day! General Manager The Westin Portland Harborview

5
Everyone

By on Sep 28, 2020

Review comment responded on Sep 29, 2020

Thank you for the excellent rating! We endeavor to go above and beyond to ensure our guests have a memorable experience at The Westin Portland Harborview! We look forward to hosting you again soon. Have a fantastic day! General Manager The Westin Portland Harborview

2
Everyone

Few room amenities, parking is too expensive, location is not good.

By on Aug 22, 2020

Review comment responded on Aug 24, 2020

We appreciate the feedback. We're disappointed your time with us was less than ideal. We care deeply about the satisfaction of our guests so we regret that our features and amenities didn't meet your expectations. Thank you again for your feedback. We'll be sure to address your concerns with our team moving forward. We do hope you give us another opportunity to share a more positive experience with you soon. General Manager The Westin Portland Harborview

1
Everyone

By on Aug 5, 2020

Review comment responded on Aug 6, 2020

We appreciate the feedback. It's disheartening that we couldn't exceed your expectations and offer you the most positive experience possible. We care deeply about the satisfaction of our guests so we do hope you give us another opportunity to improve your opinion of us. General Manager The Westin Portland Harborview

The Westin Portland Harborview

157 High St, Portland, ME 04101
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