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Recent guest reviews

The pool and the fact it was open safely during Covid

They were polite but this is third time we have been given us a dirty room. I do not recommend it. Also we booked here for shuttle purposes but they aren't operating it, they need to update that on their website.

Very clean rooms, easy access off the highway, near shopping and restaurants

We stayed during COVID-19 and felt very safe. Upon entering, there was hand sanitizer and masks available if you didn't have one. The door to the room was also taped to indicate it was sanitized. It's conveniently located near downtown Portland and shops. We originally stayed here because they allow dogs for no extra charge, but I would stay here again even without our pup!

Enjoyed the hot tub on a cold winter evening. Hotel is clean and quiet. Enjoyed our stay.

We had reached out to the property prior to our stay to make sure there pool was in working order. We wanted a hotel with a pool because my husband needed surgery and I wanted a way to distracted our two small children. They informed us that they were regrouting the pool but it would be up and running for our visit. Got to the hotel and found out the pool temperature would be lower than normal (77) because of the grout. Our kids tried to swim (they swam for a total of 5 minutes) as it was way to cold for them to enjoy it. I was disappointed as we were not able to enjoy the pool and I had to find other ways to distract our kids. The hotel is in a convenient location, it is clean and the rooms were quite.

It is located by the mall. It had everything that we needed. We would stay there again.

Controls for room temperature not good and blankets/bedding too heavy/hot.

I hate surveys-- I really do. They're nonsensical, repetitious and stupid. The questions are prepared by some third party, I think, and are far more numerous than is necessary to judge the satisfaction of the client. Sorry, folks, but take it or leave it; here's where I end. And- oh-- by the way, the hotel was fine-- no complaints. Nice hotel, nice staff and superb location. Voilà.

Called the hotel to reconfirm yesterday morning and let them know I be checking in at 11pm. Arrived at 11 pm to find they were fully booed. some b.s. about cancelled flights?!l

Easy, friendly, medium “frills”, good value yadda yadda yadda yadda and so on until we reach 50+ characters

Your questionnaire too long. Will not respond in future.

Good breakfast, especially waffles. Having the shuttle available for local restaurants as well as the train station was incredibly helpful. The staff was exceptionally friendly in a genuine way.

Philbrook Ave South Portland ME

Hotel highlights

  • Walking distance to Maine Mall
  • Free breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Maine Mall is a short stroll from Hampton Inn Portland Airport, and other popular attractions like University of Southern Maine are within a 10-minute drive. This 117-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.


Dining

Free breakfast is included with your stay.


Rooms

All 117 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect 37-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Free newspapers, free local calls, and safes are also standard.


Property features

At Hampton Inn Portland Airport, guests enjoy an indoor pool, a fitness center, and a spa tub. You can take advantage of free parking, along with a free airport shuttle. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include free WiFi in public areas, a business center, and coffee/tea in a common area.

Room options

Suite, Accessible, Non Smoking

1 Double Bed | Sleeps 3

One King Bed, Non-Smoking, Accessible

1 King Bed | Sleeps 4

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 5

Two double non smoking

2 Double Beds | Sleeps 5

Guest reviews for Hampton Inn Portland Airport

Everyone (25) Couples (7) Family (12)
5
Family with small children

The pool and the fact it was open safely during Covid

By on Nov 1, 2020

Review comment responded on Nov 2, 2020

Thank you so much for taking the time to review our property! I am glad that you were able to enjoy the pool. We hope that you come visit us again!

1
Family

They were polite but this is third time we have been given us a dirty room. I do not recommend it. Also we booked here for shuttle purposes but they aren't operating it, they need to update that on their website.

By , from Canaan, ME on Sep 9, 2020

Review comment responded on Oct 23, 2020

Thank you for the review and feedback Rachelle. I am sorry to hear that your stay with us was less than anticipated. Our team works hard to maintain a clean and safe hotel for our guests. Since your post, our website has been modified to reflect that our shuttle is currently not running due to these challenging times. We hope that you will come back again.

2
Everyone

By on Sep 7, 2020

Review comment responded on Oct 23, 2020

Thank you for taking the time to review our property. We are always looking for ways to improve and would appreciate any feedback.

5
Everyone

By on Sep 5, 2020

Review comment responded on Oct 23, 2020

Thank you for the great review!

5
Family Business Business

Very clean rooms, easy access off the highway, near shopping and restaurants

By , from PA on Jul 30, 2020

5
Family

We stayed during COVID-19 and felt very safe. Upon entering, there was hand sanitizer and masks available if you didn't have one. The door to the room was also taped to indicate it was sanitized. It's conveniently located near downtown Portland and shops. We originally stayed here because they allow dogs for no extra charge, but I would stay here again even without our pup!

By on Jul 25, 2020

4
Partner Couples

By on Feb 13, 2020

Review comment responded on Feb 27, 2020

Thank you for your review!

4
Family

By on Jan 28, 2020

Review comment responded on Feb 15, 2020

Hello! Thank you for your review. We hope to see you again soon!

4
Family

Enjoyed the hot tub on a cold winter evening. Hotel is clean and quiet. Enjoyed our stay.

By on Jan 4, 2020

Review comment responded on Jan 13, 2020

Hello! Thanks for the great review! We are beyond happy to hear that you enjoyed our clean rooms and hot tub. We hope to see you again soon!

2
Family Family with small children

We had reached out to the property prior to our stay to make sure there pool was in working order. We wanted a hotel with a pool because my husband needed surgery and I wanted a way to distracted our two small children. They informed us that they were regrouting the pool but it would be up and running for our visit. Got to the hotel and found out the pool temperature would be lower than normal (77) because of the grout. Our kids tried to swim (they swam for a total of 5 minutes) as it was way to cold for them to enjoy it. I was disappointed as we were not able to enjoy the pool and I had to find other ways to distract our kids. The hotel is in a convenient location, it is clean and the rooms were quite.

By on Dec 23, 2019

Review comment responded on Dec 31, 2019

Hello, Sandra! We are very sorry to hear that our pool temperature wasn't satisfactory. We recently renovated the pool and I believe it had just been refilled at the time of your stay. It is up to temperature now and we hope you stay with us again soon!

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