Thé hotel was fine and the staff very friendly and accommodating. The setting was nothing special as it was right near a big mall so no nice view at all.
It has everything I am looking for- a well equipped room, comfortable bed, indoor pool, gym, easy parking, free internet, computer and printer, hot breakfast. It is convenient to everything, right off the highway, and yet quiet because it is surrounded by a grove of trees. The staff was responsive to everything I requested.
Not up to Hampton standards. We were missing part of the blackout curtain in our room. So there was only the sheet curtain for part of it. People could see right in. The light kept coming in from the parking lot. The place wasn’t clean. There was a million kids in the pool and hot tub and you couldn’t even see the bottom.
I am not sure if it is a Covid safety thing, but I would have like an informational brochure of the building/area hours, site mapm like pool, exercise room
My son was looking forward to swimming at the pool. He is special needs They decided to clean the pool during the only time it was open.
nice location easy to get to. No vending machine on first floor
Booked last minute as we needed a place to stay in Portland and not much was available. Was convenient near the airport, about 7 minutes away. Wasn't the best place we stayed, but served its purpose.
Very expensive for the type of room. It was nice and clean but it was price gouging.
Staff was very pleasant and accommodating. Room was clean and comfortable. Definitely will stay again.
The pool and the fact it was open safely during Covid
They were polite but this is third time we have been given us a dirty room. I do not recommend it. Also we booked here for shuttle purposes but they aren't operating it, they need to update that on their website.
Very clean rooms, easy access off the highway, near shopping and restaurants
We stayed during COVID-19 and felt very safe. Upon entering, there was hand sanitizer and masks available if you didn't have one. The door to the room was also taped to indicate it was sanitized. It's conveniently located near downtown Portland and shops. We originally stayed here because they allow dogs for no extra charge, but I would stay here again even without our pup!
Maine Mall is a short stroll from Hampton Inn Portland Airport, and other popular attractions like University of Southern Maine are within a 10-minute drive. This 117-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.
Free on-the-go breakfast is included with your stay and awaits you each morning from 6:00 AM to 10:00 AM.
Guests can expect 37-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.
At Hampton Inn Portland Airport, guests enjoy an indoor pool, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a spa tub, a business center, and coffee/tea in a common area.
Thé hotel was fine and the staff very friendly and accommodating. The setting was nothing special as it was right near a big mall so no nice view at all.
It has everything I am looking for- a well equipped room, comfortable bed, indoor pool, gym, easy parking, free internet, computer and printer, hot breakfast. It is convenient to everything, right off the highway, and yet quiet because it is surrounded by a grove of trees. The staff was responsive to everything I requested.
Hello Christine, We're so glad to hear you enjoyed your stay! We're glad you found our amenities and staff convenient. Thank you for your feedback and we hope to see you again soon!
Not up to Hampton standards. We were missing part of the blackout curtain in our room. So there was only the sheet curtain for part of it. People could see right in. The light kept coming in from the parking lot. The place wasn’t clean. There was a million kids in the pool and hot tub and you couldn’t even see the bottom.
Hello Michelle, I am sorry you found your room unacceptable. Our team works very hard to keep every room and bathroom clean; we strive to exceed expectations every day. Please accept my sincere apologies for not meeting your expectations and know I will address your feedback directly with our team. If there is anything else we can do for you, please contact us at the hotel directly. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
I am not sure if it is a Covid safety thing, but I would have like an informational brochure of the building/area hours, site mapm like pool, exercise room
Hello Kathryn, This is a great idea. I will bring it up to management. We're glad you enjoyed your stay and hope to see you again soon!
My son was looking forward to swimming at the pool. He is special needs They decided to clean the pool during the only time it was open.
Hello Ann, Thank you for your feedback. We apologize for the inconvenience with the pool. We do our best to keep it open to guest's as much as possible while also keeping it clean and safe for everyone. We do hope to see you again in the future so you and your son can hopefully enjoy our pool.
nice location easy to get to. No vending machine on first floor
Thank you for taking the time to review our property, Geoff! We are glad that you enjoyed your stay and our convenient location. We hope that you will stay with us again soon!
Booked last minute as we needed a place to stay in Portland and not much was available. Was convenient near the airport, about 7 minutes away. Wasn't the best place we stayed, but served its purpose.
Hello Jake, We appreciate your review. We're glad you enjoyed your stay and the location of our hotel. Please let us know if there's anything we could do that would've made your stay better. We hope to see you again soon!
Very expensive for the type of room. It was nice and clean but it was price gouging.
Thank you for your feedback. We appreciate you staying with us and we look forward to seeing you again soon!
Hello Lorraine, We're so glad to hear you enjoyed your stay and found our staff to be helpful and friendly. We apologize we don't have a great view, but hope you found our location convenient to the airport and shopping. Thank you for your feedback and we hope to see you again soon!