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Recent guest reviews

Best view of Casco Bay for a visitor. I love staying here!

The hotel is in a great location. Its within walking distance

Great location, great view, great staff! We really enjoyed our stay.

Nice clean room but the window kept making screeching sound because of the wind. Sounded like a siren. Once wind outside died down the sound stopped.

Great location. Conveniently located. Friendly staff.

Wasn’t what I expected. Service wasn’t up to par especially given the current situation. Staff wasn’t helpful. Rooms weren’t cleaned. There was food left in the fridge from previous guests.

While the location of the property was convenient due to its proximity to where we needed to get to, there were issues: 1. room looked old, needed renovation 2. mattress needed replacement - it sagged and gave me back pain every morning when I got up, 3. The lotion in the bathroom has been used and crusted - it never got replaced during our week stay 4. there was one day that the room did not get cleaned, and we had to mention it to the front desk 5. All throughout the day, there was this jackhammering noise - some work being done on the exterior of the hotel 6. Not enough parking when there were events in the hotel -we were told to use the nextdoor parking garage. 7. The wall thermostat does not control the heating/cooling of the room instead there is a window unit that does this, but no instructions or signs provided on the wall thermostat. when we first checked in, the room was very cold and we were wondering why the heat would not come on. Had my husband not looked at the controls on the window unit, we would have gone to bed without any heat. People typically assume that the thermostat on the wall is the control unit so putting a sign on this thermostat would have been helpful. 8. fridge was not cleaned up from previous guests' stay -there was an old banana and leftover food.

Construction and parking were hard and confusing. Nnnnnnnnnn

It was clean excellent service and you could not hear people in the hall or the next room

Spring St Portland ME

Hotel highlights

  • Walking distance to Cross Insurance Arena
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle

Located in Downtown Portland, Holiday Inn Portland-By the Bay, an IHG Hotel is next to Charles Q. Clapp House and Portland Museum of Art. This 3-star hotel has 239 rooms and welcomes guests with 2 restaurants, an indoor pool, and a 24-hour fitness center.


Dining

Enjoy dining at Port of Call Restaurant, one of 2 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. Start each morning with cooked-to-order breakfast, available for a fee from 6 AM to 11:00 AM.


Rooms

The 239 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and flat-screen TVs with digital channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Free local calls, video-game consoles, and safes are also available.


Property features

At Holiday Inn Portland-By the Bay, an IHG Hotel, guests enjoy an indoor pool, a 24-hour fitness center, and a sauna. Parking is USD 10 per day (USD 10 per day for valet parking)—but if you prefer not to drive, catch a ride in the free airport shuttle (available on request). The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and tours or tickets. Additional amenities include free WiFi in public areas, a conference center, and a 24-hour business center.

Room options

Room, 1 Queen Bed, Accessible, Non Smoking (Hearing, Mobility Tub)

1 Queen Bed | Sleeps 2

Room, 1 Queen Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)

1 Queen Bed | Sleeps 2

Room, 1 King Bed, Non Smoking (Upgraded)

1 King Bed | Sleeps 4

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Guest reviews for Holiday Inn Portland-By the Bay, an IHG Hotel

Everyone (37) Couples (3) Family (8)
5
Family with small children

Best view of Casco Bay for a visitor. I love staying here!

By on Apr 8, 2021

Review comment responded on Apr 8, 2021

Thank you for taking the time to review us. We are very happy that you loved staying with us. Best Wishes! Holiday Inn By the Bay

4
Everyone

The hotel is in a great location. Its within walking distance

By on Mar 1, 2021

Review comment responded on Mar 3, 2021

Thank you for taking the time to review us. We certainly do have a great location being central to everything Portland has to offer. Best Wishes! Holiday Inn By the Bay

5
Friends

Great location, great view, great staff! We really enjoyed our stay.

By on Oct 13, 2020

Review comment responded on Oct 13, 2020

Thank you so very much for your kind words. Our staff is very dedicated to making our guests feel at home. We hope to see you again!

4
Everyone

Nice clean room but the window kept making screeching sound because of the wind. Sounded like a siren. Once wind outside died down the sound stopped.

By , from Portland on Oct 9, 2020

Review comment responded on Oct 13, 2020

We are glad that you enjoyed your stay. Unfortunately, the wind is not something we can control! Glad you were understanding about this. We hope you will return in the near future.

5
Partner Couples

Great location. Conveniently located. Friendly staff.

By on Sep 22, 2020

Review comment responded on Sep 22, 2020

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback and hope to see you again!

3
Everyone

By on Sep 8, 2020

2
Partner Couples

Wasn’t what I expected. Service wasn’t up to par especially given the current situation. Staff wasn’t helpful. Rooms weren’t cleaned. There was food left in the fridge from previous guests.

By on Sep 1, 2020

4
Everyone

By on Jul 7, 2020

5
Everyone

By on Mar 11, 2020

3
Everyone

By on Mar 2, 2020

Holiday Inn Portland-By the Bay, an IHG Hotel

88 Spring St, Portland, ME 04101
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