Room, 2 Double Beds, Non Smoking
from $171
Holiday Inn Portland-By the Bay
3.0 out of 5.0
3.9
out of 5
Average Guest Review
See all 140 reviews
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Recent guest reviews
Staff was very friendly and accommodating. Hotel is slightly dated but very well maintained. Bar, restaurant, pool, gym, and office all offer everything you'll need for your stay...both business or pleasure. Thanks!
No need for a car! i hate this type of review !!! This is the last review I will write .
Good place for good price close to the concert you would be happy if going to concerts
We stayed here last minute for an event at the arena, which was right next door. Nice hotel with a restaurant and bar and parking was cheaper than other hotels I've stayed at in Portland. They had a shuttle that would drop you and pick you up from anywhere in the Old Port area. We would definitely stay there again.
Wonderful experience. Took our kids there for Disney on Ice. Within walking distance of the Cross Insurance Center. Very clean and comfortable.
great location, clean, friendly staff. Parking underneath. Nice places to eat near by
The room was very clean and had a great view the staff was very pleasant at the front desk and very helpful
Great. Parking garage attached to hotel was crowded
We have stayed here three or 4 times over the last 10 years. It suits our needs perfectly. Nice walking distances to everything we love about Old Portland. Staff helpful and super friendly. Availability of shuttle to transport you is extra added perk!
There was a bad snow storm during the time we were coming up to visit family. Our cousin was going to pick us up that night, but we didn't want to risk him driving on too much ice in the dark. I booked this place one night in advance after finding about the storm. As usual the Holiday Inn was very nice and had a good size room with all the necessary amenities. Whenever I travel I choose this chain when possible, they are typically reasonably priced and this was no exception for myself along with my brother and his wife. The staff was exceptional, extremely polite and since nothing was really going on during that time of year I was able to have none business related conversation. They were very helpful in having us find food so late at night near the holiday. It was around 11 pm before Christmas and they helped us find a place that would deliver food!
We enjoyed our stay here, and especially enjoyed the transportation offered by the hotel shuttle. It was a nice walk to the heart of Portland, across the street from a great art museum, and a great place to stay without having to rent a car for our trip.
The hotel is fine but the woman who checked me in was kind of rude, which soured my impression from the very beginning. I asked about the parking fee and she became very snotty explaining it to me.
Hotel had great view of Ocean. Staff alert and responsive. Not a fan of paying for parking if you are a patron of hotel, but understand that parking is a premium downtown.
I will not stay here again. Parking garage is too small for SUV's, front desk staff was not friendly, room was not ready past check in time, toilet and shower both had issues and were in need of repair.
This was a graduation weekend. We wanted to stay in the Old Port as we were planning on going out in the Old Pirt in the evening and didn't want to drive. The hotel is older than other Old Port hotels and a 10 to 12 minute walk. The price is considerably less than other hotels in that area. Overall, worth the price and the short walk if your looking for Old Pirt hotel.
The room was fantastic and an easy walk to the Merrill Auditorium. There was a bit of construction going on, but we funneled through it easily. Next time I hope to stay longer. My rewards points have not shown up yet though.
I really enjoyed our stay and the beautiful view of the bay from our room. Room was quiet and big. Bed was comfy. Location is great. A short walk to all the shops and restaurants. Self park for only $10 a day at the hotel's parking garage. Over all it's nothing fancy but if you travel with kids and all you want is a good night sleep, this is the hotel you need.
The staff was so helpful right from the start. I had mistakenly registered for a smoking room and asked if that could be changed. The person who registered us was immediately positive that could be done, and found a way to make it happen. The room was clean and comfortable, and we loved the proximity to downtown Portland.
We booked this hotel on our way to Portland, about 3 hours before we checked-in. The staff was super helpful, and the room was big and clean. Good for our 1 night out.
My husband and I had a great stay at the Holiday Inn by the Bay in Portland, Maine. Upon arrival, the staff was very friendly and the hotel itself seemed very clean. The day before check out, we requested a shuttle to the airport for our 5:45am flight. The desk person put us down for the shuttle. The next morning when we came down for check out and to get on the shuttle, the desk person told us the shuttle was overbooked but that he had already called a cab to take us to the airport and that the hotel was taking care of it. I am not a morning person but this made my morning! So great of them to do that! :)
Hotel highlights
- Steps from Portland Museum of Art and Children's Museum of Maine
- Free WiFi and wired Internet in rooms and public areas
- Onsite dining
- Free airport shuttle
Located in Downtown Portland, Holiday Inn Portland-By the Bay is next to popular attractions like Portland Museum of Art and Children's Museum of Maine. This 239-room, 3-star hotel has a restaurant along with conveniences like an indoor pool and free in-room WiFi. Victoria Mansion and Wadsworth-Longfellow House are also within a short walk.
Dining
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a cooked-to-order breakfast is served each morning for a fee.
Rooms
Holiday Inn Portland-By the Bay's 239 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with satellite channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Free newspapers, free local calls, and video-game consoles are also standard.
Property features
At Holiday Inn Portland-By the Bay, guests enjoy features like an indoor pool, a fitness center, and a sauna. If you drive, self parking is USD 10 per day, or you can take advantage of the free airport shuttle during limited hours. Front-desk staff can assist with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, a conference center, and a business center.
Guest reviews for Holiday Inn Portland-By the Bay
Everyone
Staff was very friendly and accommodating. Hotel is slightly dated but very well maintained. Bar, restaurant, pool, gym, and office all offer everything you'll need for your stay...both business or pleasure. Thanks!
Everyone
No need for a car! i hate this type of review !!! This is the last review I will write .
close to cross area arena
Everyone
Good place for good price close to the concert you would be happy if going to concerts
super close to the arena
Everyone
We stayed here last minute for an event at the arena, which was right next door. Nice hotel with a restaurant and bar and parking was cheaper than other hotels I've stayed at in Portland. They had a shuttle that would drop you and pick you up from anywhere in the Old Port area. We would definitely stay there again.
Review comment
Front Office Manager responded on Feb 10, 2017
Thank you so much for taking time to share your feedback. We're happy you enjoyed your stay and look forward to seeing you during your next stay.
Everyone
Wonderful experience. Took our kids there for Disney on Ice. Within walking distance of the Cross Insurance Center. Very clean and comfortable.
nice hotel and location.
Everyone
great location, clean, friendly staff. Parking underneath. Nice places to eat near by
Review comment
Front Office Manager responded on Jan 10, 2017
Thank you for the review of the Holiday Inn by the Bay. We too love our location offering easy access to great local eateries. We appreciate your kind words regarding our associates and look forward to welcoming you back again soon!
convenient to everything
Everyone
The room was very clean and had a great view the staff was very pleasant at the front desk and very helpful
close to all the attraction
Everyone
Great. Parking garage attached to hotel was crowded
great location with great views of the bay!
Everyone
We have stayed here three or 4 times over the last 10 years. It suits our needs perfectly. Nice walking distances to everything we love about Old Portland. Staff helpful and super friendly. Availability of shuttle to transport you is extra added perk!
family christmas
Families
There was a bad snow storm during the time we were coming up to visit family. Our cousin was going to pick us up that night, but we didn't want to risk him driving on too much ice in the dark. I booked this place one night in advance after finding about the storm. As usual the Holiday Inn was very nice and had a good size room with all the necessary amenities. Whenever I travel I choose this chain when possible, they are typically reasonably priced and this was no exception for myself along with my brother and his wife. The staff was exceptional, extremely polite and since nothing was really going on during that time of year I was able to have none business related conversation. They were very helpful in having us find food so late at night near the holiday. It was around 11 pm before Christmas and they helped us find a place that would deliver food!
Thank you for sharing your experience. I will pass this information along to our Chief Engineer to consider any possible changes the next time we re-stripe our lot. Next time you stay with us, you may want to inquire about the parking garage next door to the hotel. Parking in our alternate garage is sometimes easier, especially with larger vehicles.