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Recent guest reviews

The hotel itself is a bit dated, but otherwise totally fine. HOWEVER, we went here purposely for my son's birthday so he could swim in a pool (in the winter). During the visit to the pool it was discovered that someone had pooped in the pool. So we immediately left (obviously). The hotel did not offer any vouchers or apologies for the whole situation - which left us disappointed to say the least.

Great location and very friendly staff. Easy walk to bars and restaurants.

Great place to stay and not a bad walk to other parts of the city. Our views were amazing. We loved our stay there!

No coffee in the lobby available for early travelers.

Friendly and helpful staff. Extended check out was great so thank you for that. The use of the motor assist bicycles was so much fun. Great location. Highly recommend.

Close enough to walk to everything. Good spot.

Pleasant desk service

Nice hotel. Wish there had been a fan in the bathroom

The rooms need updating. Wallpaper coming off, needs new windows.

New rooms

Only complaint I have is that there is no sitting smoking area outside . Smokers deserve some respect as well. People are smoking everywhere on the street . They look like homeless people . I don’t smoke but I feel their pain .

The room was wonderful and the view was spectacular... mostly, Shawna at the front desk was fantastic!! The hotel is close to the downtown area and easily walkable. Will definitely stay here again!

Best view of Casco Bay for a visitor. I love staying here!

The hotel is in a great location. Its within walking distance

Spring St Portland ME

Hotel highlights

  • Walking distance to Cross Insurance Arena
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle

Located in Downtown Portland within a 5-minute walk of Cross Insurance Arena, Holiday Inn Portland-By the Bay, an IHG Hotel is within 2 miles (3 km) of other popular sights like Portland Museum of Art. This 3-star hotel has 239 rooms and welcomes guests with a restaurant, an indoor pool, and a 24-hour gym.


Dining

In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a rooftop bar. Satisfy your hunger from the comfort of your room with room service. Start each morning with cooked-to-order breakfast, available for a fee from 6 AM to 11:00 AM.


Rooms

The 239 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and flat-screen TVs with digital channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Free local calls, video-game consoles, and safes are also available.


Property features

At Holiday Inn Portland-By the Bay, an IHG Hotel, guests enjoy an indoor pool, a 24-hour gym, and a sauna. Parking is USD 15 per day (USD 15 per day for valet parking)—but if you prefer not to drive, catch a ride in the free airport shuttle (available on request). The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, a conference center, and a 24-hour business center.

Room options

Room, 1 Queen Bed, Accessible, Non Smoking (Hearing, Mobility Tub)

1 Queen Bed | Sleeps 2

Room, 1 Queen Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)

1 Queen Bed | Sleeps 2

Room, 1 King Bed, Non Smoking (Upgraded)

1 King Bed | Sleeps 4

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Guest reviews for Holiday Inn Portland-By the Bay, an IHG Hotel

Everyone (35) Couples (7) Family (11)
2
Family

The hotel itself is a bit dated, but otherwise totally fine. HOWEVER, we went here purposely for my son's birthday so he could swim in a pool (in the winter). During the visit to the pool it was discovered that someone had pooped in the pool. So we immediately left (obviously). The hotel did not offer any vouchers or apologies for the whole situation - which left us disappointed to say the least.

By on Dec 20, 2021

Review comment responded on Dec 21, 2021

We're sorry for the fright Mica! We take pool sanitation very seriously and sent a member of staff to the pool to assess the situation as soon as we were informed. We are very relieved to report that the item in the pool was a scrunchie and we were able to keep the pool open for guest enjoyment!

5
Partner Couples

Great location and very friendly staff. Easy walk to bars and restaurants.

By on Nov 8, 2021

5
Everyone

Great place to stay and not a bad walk to other parts of the city. Our views were amazing. We loved our stay there!

By on Oct 1, 2021

4
Partner Couples

No coffee in the lobby available for early travelers.

By on Sep 30, 2021

5
Everyone

By on Sep 21, 2021

5
Friends

Friendly and helpful staff. Extended check out was great so thank you for that. The use of the motor assist bicycles was so much fun. Great location. Highly recommend.

By on Sep 17, 2021

5
Partner Couples

Close enough to walk to everything. Good spot.

By on Sep 8, 2021

5
Everyone

By on Sep 4, 2021

5
Everyone

By on Aug 18, 2021

4
Family

Pleasant desk service

By on Aug 10, 2021

Holiday Inn Portland-By the Bay, an IHG Hotel

88 Spring St, Portland, ME 04101
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