Best view of Casco Bay for a visitor. I love staying here!
The hotel is in a great location. Its within walking distance
Great location, great view, great staff! We really enjoyed our stay.
Nice clean room but the window kept making screeching sound because of the wind. Sounded like a siren. Once wind outside died down the sound stopped.
Great location. Conveniently located. Friendly staff.
Wasn’t what I expected. Service wasn’t up to par especially given the current situation. Staff wasn’t helpful. Rooms weren’t cleaned. There was food left in the fridge from previous guests.
While the location of the property was convenient due to its proximity to where we needed to get to, there were issues: 1. room looked old, needed renovation 2. mattress needed replacement - it sagged and gave me back pain every morning when I got up, 3. The lotion in the bathroom has been used and crusted - it never got replaced during our week stay 4. there was one day that the room did not get cleaned, and we had to mention it to the front desk 5. All throughout the day, there was this jackhammering noise - some work being done on the exterior of the hotel 6. Not enough parking when there were events in the hotel -we were told to use the nextdoor parking garage. 7. The wall thermostat does not control the heating/cooling of the room instead there is a window unit that does this, but no instructions or signs provided on the wall thermostat. when we first checked in, the room was very cold and we were wondering why the heat would not come on. Had my husband not looked at the controls on the window unit, we would have gone to bed without any heat. People typically assume that the thermostat on the wall is the control unit so putting a sign on this thermostat would have been helpful. 8. fridge was not cleaned up from previous guests' stay -there was an old banana and leftover food.
Construction and parking were hard and confusing. Nnnnnnnnnn
It was clean excellent service and you could not hear people in the hall or the next room
Located in Downtown Portland, Holiday Inn Portland-By the Bay, an IHG Hotel is next to Charles Q. Clapp House and Portland Museum of Art. This 3-star hotel has 239 rooms and welcomes guests with 2 restaurants, an indoor pool, and a 24-hour fitness center.
Enjoy dining at Port of Call Restaurant, one of 2 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. Start each morning with cooked-to-order breakfast, available for a fee from 6 AM to 11:00 AM.
The 239 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and flat-screen TVs with digital channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Free local calls, video-game consoles, and safes are also available.
At Holiday Inn Portland-By the Bay, an IHG Hotel, guests enjoy an indoor pool, a 24-hour fitness center, and a sauna. Parking is USD 10 per day (USD 10 per day for valet parking)—but if you prefer not to drive, catch a ride in the free airport shuttle (available on request). The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and tours or tickets. Additional amenities include free WiFi in public areas, a conference center, and a 24-hour business center.
Best view of Casco Bay for a visitor. I love staying here!
The hotel is in a great location. Its within walking distance
Thank you for taking the time to review us. We certainly do have a great location being central to everything Portland has to offer. Best Wishes! Holiday Inn By the Bay
Great location, great view, great staff! We really enjoyed our stay.
Thank you so very much for your kind words. Our staff is very dedicated to making our guests feel at home. We hope to see you again!
Nice clean room but the window kept making screeching sound because of the wind. Sounded like a siren. Once wind outside died down the sound stopped.
We are glad that you enjoyed your stay. Unfortunately, the wind is not something we can control! Glad you were understanding about this. We hope you will return in the near future.
Great location. Conveniently located. Friendly staff.
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback and hope to see you again!
Wasn’t what I expected. Service wasn’t up to par especially given the current situation. Staff wasn’t helpful. Rooms weren’t cleaned. There was food left in the fridge from previous guests.
Thank you for taking the time to review us. We are very happy that you loved staying with us. Best Wishes! Holiday Inn By the Bay