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Recent guest reviews

The room was large and i loved that their in house products were Dove brand. I've stayed at a bunch of hotels all over the last few years and this was the most comfortable bed and pillows I've used in a long time! ALL of the staff greeted us and were personable (not just the one who checked us in). Having an on site parking garage for guests for $15/ night was a great deal and very convenient.

Pros: Our room was clean and spacious. The pool was large and warm. Good breakfast and excellent friendly breakfast service. Cons: the key cards are very sensitive. I put one in my pocket with my phone and the card stopped working, which means I couldn’t operate the elevator or get in my room. Also, dinner service was very slow even though we were one of only two tables when we arrived.

Great hotel. Comfortable bed.

Super nice and accommodating staff. Quiet room which is super important for me. Very clean, no insects or mice. Great shower and dove soap!

Great design, decor, view, and a great area with a lot to do nearby.

Great spacious room, nice staff at the recipe room, Clean room, toilet was a little loud but otherwise I enjoyed my stay.

Near everything!! Very helpful staff!! We found awesome restaurants and shops!!! So much fun in Portland!!

I asked for a quiet room and it did not disappoint! Thank you for upgrading my room as well!

Easy walk to the water and then to the Portland Theater.

Very close to everything. You can easily walk anywhere you want. Hotel has nice breakfast. Easy to use their affordable parking.

The property was great. The room was newly renovated and appointed nicely. The room was quiet. The water was hot.

location excellent. room smoking not regulated.

The hotel itself is a bit dated, but otherwise totally fine. HOWEVER, we went here purposely for my son's birthday so he could swim in a pool (in the winter). During the visit to the pool it was discovered that someone had pooped in the pool. So we immediately left (obviously). The hotel did not offer any vouchers or apologies for the whole situation - which left us disappointed to say the least.

Great location and very friendly staff. Easy walk to bars and restaurants.

Spring St Portland ME

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle
  • Indoor pool

Located in Downtown Portland, Holiday Inn Portland-By the Bay, an IHG Hotel is next to Casco Bay and Charles Q. Clapp House. This 239-room hotel has a restaurant along with conveniences like an indoor pool and a 24-hour gym.


Dining

In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a rooftop bar. Satisfy your hunger from the comfort of your room with room service. Start each morning with cooked-to-order breakfast, available for a fee from 6 AM to 11:00 AM.


Rooms

Guests can expect free WiFi and flat-screen TVs with digital channels and pay movies. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.


Property features

At Holiday Inn Portland-By the Bay, an IHG Hotel, guests enjoy an indoor pool, a 24-hour gym, and a sauna. Parking is USD 15 per day (USD 15 per day for valet parking)—but if you prefer not to drive, catch a ride in the free airport shuttle (available on request). The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include free WiFi in public areas, a conference center, and a 24-hour business center.

Room options

Room, 1 Queen Bed, Accessible (Communications, Mobil, Roll-In Shower)

1 Queen Bed | Sleeps 2

Premium Room, 1 King Bed with Sofa bed, Corner

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Premium Room, 1 King Bed, Bay View, Corner

1 King Bed | Sleeps 2

Premium Room, 1 King Bed, Bay View, Corner (Sofa)

1 King Bed | Sleeps 4

Guest reviews for Holiday Inn Portland-By the Bay, an IHG Hotel

Everyone (14) Couples (10) Family (8)
5
Partner Couples

The room was large and i loved that their in house products were Dove brand. I've stayed at a bunch of hotels all over the last few years and this was the most comfortable bed and pillows I've used in a long time! ALL of the staff greeted us and were personable (not just the one who checked us in). Having an on site parking garage for guests for $15/ night was a great deal and very convenient.

By on Mar 21, 2024

4
Family with small children

Pros: Our room was clean and spacious. The pool was large and warm. Good breakfast and excellent friendly breakfast service. Cons: the key cards are very sensitive. I put one in my pocket with my phone and the card stopped working, which means I couldn’t operate the elevator or get in my room. Also, dinner service was very slow even though we were one of only two tables when we arrived.

By on Feb 25, 2024

5
Partner Couples

Great hotel. Comfortable bed.

By on Dec 6, 2023

5
Partner Couples

Super nice and accommodating staff. Quiet room which is super important for me. Very clean, no insects or mice. Great shower and dove soap!

By on Nov 2, 2023

Review comment responded on Nov 13, 2023

Thanks for the positive feedback! We love our new bulk amenities. The Dove products smell so clean and it is an ecofriendly solution to guest amenities. We hope to have you back again soon.

5
Family

Great design, decor, view, and a great area with a lot to do nearby.

By on Oct 30, 2023

Review comment responded on Nov 20, 2023

Thank you! We were recently renovated for guest rooms and are excited for the next steps with our lobby and restaurants. We hope to continue to enhance our appearance and offerings!

5
Partner Couples Business Business

Great spacious room, nice staff at the recipe room, Clean room, toilet was a little loud but otherwise I enjoyed my stay.

By on Oct 17, 2023

Review comment responded on Oct 27, 2023

Thank you for your 5 out of 5 score. We appreciate your feedback and hope to have you back again soon!

5
Family

Near everything!! Very helpful staff!! We found awesome restaurants and shops!!! So much fun in Portland!!

By on Aug 4, 2023

Review comment responded on Aug 9, 2023

Julie,Yah! Thank you for the wonderful review. We appreciate the positive feedback and are thrilled you had such a great stay with us. We hope to have you back again soon!

2
Everyone

By on Jul 9, 2023

5
Business Business

I asked for a quiet room and it did not disappoint! Thank you for upgrading my room as well!

By on May 18, 2023

4
Everyone

By on Mar 17, 2023

Holiday Inn Portland-By the Bay, an IHG Hotel

88 Spring St, Portland, ME 04101
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