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airport shuttle service was prompt and. coffee too
The property was dirty and had a bad smell. The train that passed by throughout the night didn't help at all.
It was clean, neat and comfortable. Like the included breakfast.
Room was clean and food was good. It is as convenient to access.
The property tryed to charge me for my cat. And he is a inside pet. And he is a service companion .so i got cherged..
you have to CONSTANTLY get back on the wifi. twice in 8 hours. why, once i am on the wifi cannot i stay on until check out time.? why does it constantly disconnect?
The beds were very comfortable and the housekeeping staff was very diligent and nice. The towels were rough and scratchy. The breakfast area was small for the size of the property and the food was not great. Ice was on the first floor and not convenient to my area. Usually Comfort Inn has better quality than this property exhibited.
Not really the "property," but there were a couple of issues with our room. There were cigar remnants on the desk, although no smoke odor. And there was someone's leftover food in the refrigerator! (Yuck!) We also had some trouble logging in to the wifi.
Location and a clean facility. The room was excellent and the manager was very helpful
Staff were very helpful in giving me information about the area as well as giving me things I needed since it was a mix up with flights. This was an unplanned stay because my incoming flight was late so I missed a connecting flight. The staff gave me overnight care package and I had to check out early so let me eat breakfast before I had to leave at 5:45.
We had a late flight and when we arrived the front desk personnel was very quick and efficient.
Located next to a train track and got no sleep with trains every hour, Plus guest need to be reminded that there are other guest and to not slam doors or be noisy in the hallways so late and during the night and morning hours, other than that the rooms were very nice and comfy. The staff was nice
Met our needs , usual adequate hotel breakfast .Had shuttle
Easy access to car & elevator & to Portland , the sink location was different but not a big desl
Great hotel near PDX!! We got in after nidnight and were bone-weary, and needed to be at the airport at 4:30 AM. We had the great fortune to get Tommy as the Front Desk Associate who checked us in...how delightful she was as well as friendly, professional and welcoming. She made us feel like valued, wanted guests!! Our suite was clean, comfortable and unscented...all very important to me. We paid for parking and when we returned, Tommy was again on duty and remembered us; she asked about our granddaughter's wedding, trip to Florida, etc...we were amazed!! She is absolutely a keeper and this hotel is great, especially if you need to be near the airport!!
Nice Hotel - Good service, clean/comfortable room, good amenities including a washer and dryer which we utilized.
Located in Parkrose, Comfort Inn and Suites Portland Airport is 1.4 mi (2.3 km) from Cascade Station and within a 10-minute drive of Mall 205. This 70-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and a spa tub.
Start your day off right with a free buffet breakfast, served each morning from 6 AM to 9:30 AM.
The 70 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. 45-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Free newspapers, free local calls, and ironing boards are also standard.
Guests of Comfort Inn and Suites Portland Airport enjoy a spa tub, free WiFi in public areas, and coffee in a common area. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a computer station, express check-in, and express check-out.
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airport shuttle service was prompt and. coffee too
Dear Guest, Thank you for taking the time to let us know what you thought during your visit. We are very happy you enjoyed your stay and thank you for staying at our hotel. We hope to see you again soon!
Dear Guest, Thank you for taking the time to let us know what you thought during your visit. We are very happy you enjoyed your stay and thank you for staying at our hotel. We hope to see you again soon!
The property was dirty and had a bad smell. The train that passed by throughout the night didn't help at all.
Dear Felix, Thank you for taking the time to share your feedback with us. We apologize for failing to exceed expectations and we are currently making the needed changes in order to avoid these issues. Thank you for staying with us, we hope that in the future we are given the opportunity to provide a better stay.
It was clean, neat and comfortable. Like the included breakfast.
Dear Reba, Thank you for taking the time to share what you though during your stay with us. We are very happy that you enjoyed your stay and we hope to see you again soon!
Dear Guest, Thank you for taking the time to let us know what you thought of your stay with us. We work hard in order to provide the best possible stay and to learn that this was your experience with us. Thank you again for staying with us, we look forward to seeing you again soon!
Room was clean and food was good. It is as convenient to access.
Dear Guest, Thank you so much for taking the time to let us know how much you liked our hotel. We are happy to have been able to provide such a great stay and we look forward to seeing you again soon!
The property tryed to charge me for my cat. And he is a inside pet. And he is a service companion .so i got cherged..
Dear Guest, We would like to apologize for the inconvenience you faced regarding your pet. Although we are a pet friendly hotel, there are mandatory charges for pets. We apologize if this was miscommunicated during your booking, however now that you are fully aware of our policies there won't be any issues in the future. We appreciate you staying with us and we hope to see you and your service companion with us again soon!
you have to CONSTANTLY get back on the wifi. twice in 8 hours. why, once i am on the wifi cannot i stay on until check out time.? why does it constantly disconnect?
Dear Guest, Thank you so much for taking the time to give us some feedback on what could have been your stay better. We apologize for the issue you had with your wifi and we hope that you can accept our apology. Thank you for staying with us, we look forward to seeing you soon
The beds were very comfortable and the housekeeping staff was very diligent and nice. The towels were rough and scratchy. The breakfast area was small for the size of the property and the food was not great. Ice was on the first floor and not convenient to my area. Usually Comfort Inn has better quality than this property exhibited.
Dear Guest, Thank you for taking the time to give your detailed feedback regarding your stay with us. We would like to apologize for failing to reach your expectation you have for us as a brand. We will consider those areas which you gave your feedback so we can start taking the steps needed to improve. Thank you so much for staying with us and we hope that in the future you try us again.
Thank you so much! Please do stay with us again if you should ever need us!