Location could not have been better. Very peaceful, but at the same time, just a few steps away from shopping, dining, and more. We never felt unsafe while walking anywhere, day or night.
Communication with the management company was also top notch. Angie was so responsive and helpful with any/all questions or concerns we had. She even replied to my text at 3am regarding our room safe malfunctioning and nonstop beeping. She was also immediately in touch with the onsite team to get that taken care of. Oscar was our onsite go-to, and also phenomenal with communicating and resolving the problem. Anna, the concierge in the lobby was amazing. Super sweet and helped us plan a couple of our experiences.
We only had a couple of minor issues with the room itself. Out of the 7 nights we stayed, I ended up sleeping on the couch for 4 of those nights because of how hard the beds were. I tossed and turned all night, then would wake up with my entire body feeling bruised and sore. I even tried laying blankets under me, but it didn't help. My husband agreed, but only stayed sleeping in the bed because the love seat wasn't big enough. Would definitely suggest upgrades be made here.
The noise from upstairs unit was also very loud at times. Sounded like a bowling alley or moving furniture. Luckily, it was always short-lived (30 minutes to an hour or so) and didn't go overnight.
We kept our DND sign on the entire trip (we prefer not having anybody enter our room if we're out and refreshing things ourselves as needed when we travel). For this reason, we loved having the laundry option in our room. We don't stay anywhere without this amenity. SO convenient!! We did find, however, several little bugs/ants on and around the countertops. We had to throw some food items away after seeing they'd made their way into them. Started keeping even dry items in the fridge. Even had a small lizard on our microwave at one point lol. Overall, things could have been cleaned better prior to us checking in (microwave, fridge, stove), but it wasn't anything we couldn't live with for a week.
Overall, we had an amazing vacation and would definitely rent through this management company again!