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We Express Hotel Playa del Carmen

Property class: 3

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Photo gallery for We Express Hotel Playa del Carmen

Room
Infinity pool
Exterior
Room
Dining

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
  • Room service

Explore the area

View in a map
10 Avenida, entre calle 60 y 62, Col. Colosio, Playa del Carmen, 77728
  • Place, Mamitas Beach
    ‪10 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪13 min walk‬
  • Place, Quinta Avenida
    ‪16 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪55 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Room

Superior Room, 1 King Bed

  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Double Beds

Room

Double Room, 2 Double Beds

  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Double Room, 1 Queen Bed, Ocean View

Room

Premium Double Room, 1 Queen Bed, Ocean View

  • Ocean view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 1 Double Bed

Room

Double Room, 1 Double Bed

  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Playa del Carmen

Located in Luis Donaldo Colosio, We Express Hotel Playa del Carmen is a leisurely stroll from popular sights such as Quinta Avenida and Playa del Carmen Main Beach. This 3-star hotel has 24 guestrooms and offers an outdoor pool, free in-room WiFi, and a rooftop terrace.

What's nearby

  • Guadalupe Church - 6 min walk - 0.4 miles
  • Mamitas Beach - 10 min walk - 0.5 miles
  • Playa del Carmen Main Beach - 13 min walk - 0.7 miles
  • Quinta Avenida - 16 min walk - 0.9 miles
  • Punta Esmeralda Beach - 7 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive

Restaurants

  • ‪Ceviche Corazon - ‬5 min walk
  • ‪Yo Amo México - ‬3 min walk
  • ‪Pizza Italia - ‬7 min walk
  • ‪Que Huevos - ‬6 min walk
  • ‪Bajo Café Quinta - ‬4 min walk

About this property

We Express Hotel Playa del Carmen

Guests staying at We Express Hotel Playa del Carmen enjoy an outdoor pool, a rooftop terrace, and free WiFi in public areas. For transportation, you can make use of an airport shuttle for a fee, as well as an area shuttle for a fee. The front desk is staffed 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this adults-only hotel include a terrace and a porter/bellhop.
43-inch LED TVs are available for entertainment, and guests can stay connected with free WiFi. Beds sport premium bedding and down comforters. Other standard amenities include free local calls and desks.
Recreational amenities at the hotel include an outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee: USD 5 per person

Things to do

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Pool loungers
  • Rooftop terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Built in 2018
  • Mediterranean architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch LED TV

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 5.00 per person
  • Late check-out fee: USD 20 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 7:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Hotel V10 Playa Carmen Playa del Carmen
Hotel V10 Playa Carmen
V10 Playa Carmen Playa del Carmen
V10 Playa Carmen
V10 Del Carmen Del Carmen
Hotel V 10 Playa del Carmen
Hotel V10 Playa DEL Carmen Hotel
We Hotel Express Playa del Carmen
Hotel V10 Playa DEL Carmen Playa del Carmen
Hotel V10 Playa DEL Carmen Hotel Playa del Carmen

Frequently asked questions

What can I see around We Express Hotel Playa del Carmen?

This hotel is situated in Luis Donaldo Colosio within a short 14-minute walk of Quinta Avenida and also 15 minutes on foot from Playa del Carmen Main Beach. You'll also find Mamitas Beach and Playa del Carmen Maritime Terminal within a short drive.

Is parking available on site at We Express Hotel Playa del Carmen?

No, there isn't parking at this hotel.

Is a spa located at We Express Hotel Playa del Carmen?

Spa services at the hotel include massages.

Does We Express Hotel Playa del Carmen have a casino at the property?

No, We Express Hotel Playa del Carmen doesn't have a casino.

Will I find an indoor pool at We Express Hotel Playa del Carmen?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10:00 AM and 7:00 PM.

What do couples enjoy most about We Express Hotel Playa del Carmen?

Amenities that appeal to couples at this adults-only hotel include premium bedding as well as an outdoor pool and massages.

Are there hot tubs at We Express Hotel Playa del Carmen?

No, there isn't a spa tub at this hotel.

Does We Express Hotel Playa del Carmen feature a restaurant that includes a breakfast menu?

We Express Hotel Playa del Carmen offers continental breakfast for a surcharge though there is no restaurant.

Will We Express Hotel Playa del Carmen allow pets to stay free of charge?

No, pets and service animals aren't allowed at We Express Hotel Playa del Carmen.

Are there connecting rooms at We Express Hotel Playa del Carmen?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from We Express Hotel Playa del Carmen?

The closest major airport to We Express Hotel Playa del Carmen is Cozumel Intl. Airport (CZM), which is 22.2 mi away (273 minutes by car).

Are there rooms with balconies that I can book at We Express Hotel Playa del Carmen?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy ocean and city views.

We Express Hotel Playa del Carmen Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 16 out of 29 reviews
Rating 8 - Good. 6 out of 29 reviews
Rating 6 - Okay. 3 out of 29 reviews
Rating 4 - Poor. 2 out of 29 reviews
Rating 2 - Terrible. 2 out of 29 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mye for pengene!

Ligger litt utenfor hovedgaten, men kjempe fint og bra! Helt nydelig bad
Stayed 1 night in Jan 2020
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities

Noise from dogs

We just stayed one night, arrived late in the evening at the hotel and was going to the bus station heading for Cancun the next morning. Very nice staff.The hotel looked new and was simple but clean, there where some weird smell in the lobby though. Unfortunatly we had a noisy night, loud music from outside until midnight and during the night we got woken up several times by dogs barking. Didn't explore the area much but didn't look so nice from the taxi night before. Taking taxi from here was cheaper though, only 50 pesos to ADO turistica station. Any other taxi we took to places around town, from near 5th avenue 5th, wanted 100 pesos no negotiation.
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful small boutique hotel. It's not luxurious but it's everything you need if you'd like an inexpensive modern place to stay. Just know it is a little far from the main area - about a 10 - 15 minute walk depending on where you want to go - but the neighborhood where it is in is safe and quiet - unlike a lot of Playa.
Stayed 5 nights in May 2019
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort

Avoided this place at all means...

The check in was super good! I checked in around 7pm and then around 11pm they had no A/C or hot water or electricity at all so I could not charger my phone or have the lights on in the room or anything.. even when I woke up the next day it was still not working... the girl at reception was very rude... not helpful at all just on her phone.. like she did not care
Stayed 1 night in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalaciones nuevas, súper cómodo y limpio muy recomendado
Stayed 1 night in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'hotel est très bien entretenu, propre et le personnel est très souriant et agréable. cela serait à refaire, j'y retournerai sans hésiter.
Stayed 9 nights in Apr 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Mattress hard as rocks !!!! Sad

Hotel was very pretty and not to bad of a location Howecer the Bed was hard as rocks .. I can’t believe someone would buy a mattress that is as hard as a 2x4 piece of lumber and expect someone to sleep there ..Also the design of the bathroom was not f too well vbathroom floods because of the poor drain set up and location of the shower pan
Stayed 1 night in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena ubicación cerca de la playa y 5ta avenida
Stayed 1 night in Mar 2019
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Tuvimos una mala experiencia el sabado por que el portero no nos permitia la entrada en la madrugada, tuvimos que llamar a la policia
Stayed 2 nights in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien todo
Stayed 2 nights in Mar 2019
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities
aardige mensen, goed bed en schoon. afgelegen en saaie kamer/hotel.
Stayed 2 nights in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabuloso

El hotel es una pasada. Comodidad, los colchones muy buenos. La limpieza muy bien. El personal es encantador y muy muy profesionales todos. Siempre con una sonrisa y dispuestos a ayudarte. El lugar nuevo por dónde lo veas. El baño amplio y con estilo. Está sobre la diez y caminando llegas a pronto a todos los sitios. La zona no es peligrosa ni mucho menos. Tienen recepción 24/7. Te dan amenidades en la ducha. Calidad más que excelente. Nosotros que viajamos mucho por trabajo, podemos asegurar que de lo mejor con diferencia por el precio. Nos quedamos casi 3semanas y todo fabuloso. Btw, desde su roofgarden se ve Cozumel y el mar, una pasada.
Stayed 1 night in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente Hotel y Personal.

El hotel es una pasada. Comodidad, los colchones muy buenos, descansamos mucho después de todo el dia. La limpieza muy muy bien. El personal es encantador y muy muy profesionales todos. Siempre con una sonrisa y dispuestos a ayudarte 😘 El lugar nuevo y limpio por dónde lo veas. El baño amplio y con estilo. Tiene un minibar o neverita. Aire acondicionado, wifi. Está sobre la diez y caminando llegas pronto a todos los sitios. La zona no es peligrosa ni mucho menos. Tienen recepción 24/7. Te dan amenidades en la ducha. Calidad más que excelente. Nosotros que viajamos mucho por trabajo, podemos asegurar que de lo mejor con diferencia por el precio. Nos quedamos casi 3semanas y todo fabuloso. Btw, desde su roofgarden se ve Cozumel y el mar; una pasada. Nuestra estancia muy muy bien. Gracias!
Stayed 10 nights in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy bonito y limpio, el personal de excelente trato. Sin duda volvería hospedarme aqui.
Stayed 1 night in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bueno el hotel.........................................................................
Stayed 1 night in Jan 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent place for a decent price

Location is 20 min from restaurants and beach Room is clean and modern Staff is friendly and helpful Has hot water issues on both days
Stayed 1 night in Nov 2018
Verified review

6/10 Okay

It was ok. 50uSD/night Nice staff Hot water issues Only 2 plugs in the rooms Fridge wasn't really working Construction next door Nice rooftop pool Clean room Elevator
Stayed 1 night in Nov 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Except for construction on both sides of the hotel that is loud at times the staff and the hotel is beautiful. Keep in mind you will need a taxi to get to 5th ave or like me rent a bike.
Stayed 7 nights in Oct 2018
Verified review

2/10 Terrible

Stayed 3 nights in Jan 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020
Verified review

8/10 Good

Stayed 3 nights in Feb 2020
Verified review

10/10 Excellent

Stayed 2 nights in Mar 2019
Verified review

8/10 Good

Stayed 1 night in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2019

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