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Hotel Mariachi by Kavia 5th Av

3.0 star property

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Photo gallery for Hotel Mariachi by Kavia 5th Av

A hotel room with a bed, a nightstand, a window with a view of a balcony, and a door.
Outdoor pool
Exterior
A modern living room with a tufted sofa, a colorful striped bench, a decorative chandelier, a wall-mounted mirror, a dresser with drawers, and a shelf with decorative items.
Superior Double Room | In-room safe, free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Quinta Avenida Nte. Centro, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪1 min walk‬
  • Place, Quinta Alegría Shopping Mall
    ‪1 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪5 min walk‬

Room options

View all photos for Master Suite

A hotel room with a bed, a nightstand, a wall-mounted air conditioner, and a colorful painting.

Master Suite

  • 2540 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room | In-room safe, free WiFi, bed sheets

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a wooden headboard, a colorful blanket, and a painting on the wall.

Standard Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room

A hotel room with two beds, a desk, a ceiling fan, a large window, and a painting on the wall.

Standard Double Room

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Hotel Mariachi by Kavia 5th Av is adjacent to Quinta Avenida and within a 5-minute walk of other popular sights like Playa del Carmen Main Beach. This 18-room, 3-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Quinta Avenida - 1 min walk - 0.0 miles
  • Quinta Alegría Shopping Mall - 1 min walk - 0.1 miles
  • Playa del Carmen Main Beach - 5 min walk - 0.3 miles
  • Central Square - 6 min walk - 0.4 miles
  • Mamitas Beach - 14 min walk - 0.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Aldea Corazón - ‬1 min walk
  • ‪Aldo's - ‬1 min walk
  • ‪Mandarina's Cafe - ‬1 min walk
  • ‪Po Thai Restaurant - ‬2 min walk

About this property

Hotel Mariachi by Kavia 5th Av

Guests of Hotel Mariachi by Kavia 5th Av enjoy features like an outdoor pool, free WiFi in public areas, and a terrace. The 24-hour front desk has staff standing by to help with securing valuables and tours/tickets. This hotel also has a garden.
Guests can expect free WiFi and 43-inch flat-screen TVs with cable channels. Safes, phones, and wardrobes or closets are also available.
Recreational amenities at the hotel include an outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Restaurants on site

  • Calixta Hotel Roof top

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-6:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.
Property Registration Number 008-007-004912/2025

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Hotel Plaza Mariachi
Hotel Mariachi by Kavia
Mariachi By Kavia 5th Av
Hotel Mariachi by Kavia 5th Av Hotel
Hotel Mariachi by Kavia 5th Av Playa del Carmen
Hotel Mariachi by Kavia 5th Av Hotel Playa del Carmen

Frequently asked questions

Is a free cancellation option available at Hotel Mariachi by Kavia 5th Av?

Hotel Mariachi by Kavia 5th Av provides free cancellation on certain room rates. For more details, review the cancellation policy on our site.

What's there to see within easy reach of Hotel Mariachi by Kavia 5th Av?

This hotel is situated in Downtown Playa del Carmen, just steps from Quinta Avenida and Playa del Carmen Main Beach, and within a short walk of Mamitas Beach. You'll also find Playacar Beach and Playa del Carmen Maritime Terminal less than a mile away.

Is there parking available at Hotel Mariachi by Kavia 5th Av?

No, there isn't parking available at the hotel.

Does Hotel Mariachi by Kavia 5th Av feature a casino on the premises?

No, Hotel Mariachi by Kavia 5th Av doesn't have a casino.

Will I find an indoor pool at Hotel Mariachi by Kavia 5th Av?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hotel Mariachi by Kavia 5th Av good for couples?

Couples staying at this hotel will appreciate amenities like an outdoor pool and a restaurant plus some guestrooms include free WiFi.

Does Hotel Mariachi by Kavia 5th Av have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Mariachi by Kavia 5th Av have a restaurant that serves breakfast?

No, Hotel Mariachi by Kavia 5th Av doesn't have a restaurant that serves breakfast.

Will Hotel Mariachi by Kavia 5th Av allow pets to stay for free?

No, pets aren't allowed at Hotel Mariachi by Kavia 5th Av though service animals are welcome.

Does Hotel Mariachi by Kavia 5th Av have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Mariachi by Kavia 5th Av?

The closest major airport to Hotel Mariachi by Kavia 5th Av is Cozumel Intl. Airport (CZM), which is 22.3 mi away (257 minutes by car).

Are there rooms with balconies at Hotel Mariachi by Kavia 5th Av?

Yes, some guestrooms at Hotel Mariachi by Kavia 5th Av offer a balcony.

Hotel Mariachi by Kavia 5th Av Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 43 out of 110 reviews
Rating 8 - Good. 34 out of 110 reviews
Rating 6 - Okay. 15 out of 110 reviews
Rating 4 - Poor. 9 out of 110 reviews
Rating 2 - Terrible. 9 out of 110 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
The room was spacious and clean. The staff was very nice and helpful.
Stayed 6 nights in Feb 2026
Verified

8/10 Good

Claudio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet safe and staff was knowledgeable about the area
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Lucia

Liked: Staff & service, amenities, property conditions & facilities
Best place, best location
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are amazing! Great location!
Stayed 2 nights in Feb 2023
Verified

8/10 Good

Artem

Liked: Cleanliness, staff & service
Great for the cost. Basic hotel but good location. Very friendly and helpful staff.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

César

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable. The staff is very nice and the hotel is in a good place next to the 5th avenue. I highly recommend this place
Verified

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service
Great hotel and nice staff but if you are a light sleeper dont stay here. Very loud outside all night
Stayed 14 nights in Jan 2024
Verified

4/10 Poor

Surish

Disliked: Cleanliness, amenities, property conditions & facilities
So much Moisture in the room smell so bad
Stayed 1 night in Feb 2026
Verified

8/10 Good

Ahmad

Liked: Cleanliness, staff & service
Location perfect and quite Shower itself need upgrade and bath area need real cleaning
Stayed 7 nights in Jul 2022
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, good location, and pretty clean. My only complaint was that I didn’t have hot water in my room (sink or shower).
Stayed 1 night in Jul 2021
Verified

4/10 Poor

Alex

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Had mould in my room, sheets had stains, bathrooms not clean and felt sticky. Pool was full of leaves and broken chairs. Staff were super nice and helpful and the location is great.
Stayed 1 night in Feb 2024
Verified

2/10 Terrible

Sneh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Conviniently located to 5th Ave Majority of the staff were friendly except for 1 starr member who was rude .They offer a cleaning service everyday however my room was only cleaned once. Got bitten by mosquitoes in the room . for the price per night they could have offered a mini bar and coffee machine .
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Ivy

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very noisy, can hear your neighbors conversation. Loud music doesn’t stop until 3am. Liked the balcony in our room and it is walking distance to everything.
Stayed 4 nights in Nov 2023
Verified

6/10 Okay

Naishan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Sheets and table had stains and bathroom was not clean. Loud music won't stop until 3am then you might hear your neighbours after that. Location is good in walking distance to everything.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Gaga

Liked: Amenities
giid
Stayed 1 night in Sep 2024
Verified

2/10 Terrible

ISELA

Disliked: Cleanliness, staff & service, property conditions & facilities
Old, dirty. Limites staff. There is not 24hrs front desk
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Rosario

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property was not as expected for $117 a night. Dirty and dingy.. noisy midnight cleaning at times was unexpectedly loud cracking something. Very small pool not cleaned at times.
Stayed 6 nights in Mar 2024
Verified

6/10 Okay

Victor

Disliked: Staff & service, amenities, property conditions & facilities
The room was not as pictured online. No microwave, no chairs, and the beds were not quite full size. Our room was right above 5th Ave and had no curtains! The HUGE, extremely bright neon lights from the mall across the street blared at us all night long! It's also very noisy, both in the hotel itself and from the street below.
Stayed 1 night in Feb 2023
Verified

2/10 Terrible

Jannary

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When arrived there were no towels in the bathroom, the shower was falling apart, water would be warm first couple minutes and then cold, the mattresses were extremely dirty along with the sheets, the curtains were dirty. The area was loud and the pool was full of leaves. When the maid would clean up the sheets were not changed.
Stayed 5 nights in Feb 2024
Verified

10/10 Excellent

ana laura

Liked: Cleanliness, amenities, property conditions & facilities
El hotel es pequeño pero cumple con su función, sin embargo la habitación está muy amplia, el baño es pequeño pero igual funcional, la alberca muy limpia igual que todas las instalaciones... El aire acondicionado funciona perfectamente, las camas muy cómodas y sobre todo el personal muy muy amable , te informan y explican todo muy bien.. lo único es que no cuentan con estacionamiento pero a media cuadra se puede dejar pagando parquímetro sin problema .. creo que muy buen precio pues está junto a la 5ta avenida y a dos cuadras de la playa ... Todo super !
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Johana Elizabeth

Disliked: Staff & service, amenities
No me gustó nada ya que ni siquiera es un lugar que se pueda contemplar solo para dormir, hay un karaoke a unos cuantos locales de ahí pero se escucha como si la música la tuvieras dentro de la habitación y está hasta altas horas de la madrugada. No vuelvo a hospedarme ahi
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Vanessa

Atención
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities
Fue agradable la estancia, calidad- precio, muchas gracias por la atención en Recepción en ambos turnos.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

jose ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities
Las habitaciones son espaciosas te dejan suficientes amenidades se limpieza personal y está súper accesible, muy cerca d ella zona de Mateos y muy segura a todas horas
Stayed 1 night in Sep 2025

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