See all properties

Hotel Kay Adults Only

2.5 star property

Choose dates to view prices

Photo gallery for Hotel Kay Adults Only

Beach/ocean view
Front of property
Junior Room | Bathroom | Soap, shampoo, toilet paper
Reception
Junior Room | Living area | 32-inch flat-screen TV with cable channels, books

Reviews

6.4 out of 10

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle 2 Norte, entre 5a Avenida y ZFM,, Playa del Carmen, QROO, 77710
  • Place, Playa del Carmen Main Beach
    ‪1 min walk‬
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playacar Beach
    ‪5 min walk‬

Room options

View all photos for Basic Room, 1 King Bed

Basic Room, 1 King Bed | In-room safe, free WiFi, bed sheets

Basic Room, 1 King Bed

  • Partial ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Room, 2 Double Beds

Basic Room, 2 Double Beds | In-room safe, free WiFi, bed sheets

Basic Room, 2 Double Beds

  • Partial sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room

Junior Room | In-room safe, free WiFi, bed sheets

Junior Room

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

You may also like

Ad

IT Boutique Hotel & Restaurant

Zazil-ha
  • Pool
  • Spa
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 477 reviews
$69 nightly
The price is $87
May 25 - May 26
Total with taxes and fees
IT Boutique Hotel & Restaurant

About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Hotel Kay Adults Only is next to popular attractions like Playa del Carmen Main Beach and Quinta Avenida. This 15-room hotel welcomes guests with conveniences like free in-room WiFi and a 24-hour front desk.

What's nearby

  • Playa del Carmen Main Beach - 1 min walk - 0.1 miles
  • Quinta Avenida - 2 min walk - 0.1 miles
  • Founders Park - 2 min walk - 0.1 miles
  • Playacar Beach - 5 min walk - 0.3 miles
  • Central Square - 13 min walk - 0.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Karen's - ‬1 min walk
  • ‪Carboncitos - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬1 min walk
  • ‪Häagen-Dazs - ‬2 min walk

About this property

Hotel Kay Adults Only

Hotel Kay Adults Only features free WiFi in public areas and a water dispenser. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and tours/tickets. This adults-only hotel also has a convenience store.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Laptop-compatible safes are also standard. Change of towels is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

View from property
La Pasion Hotel Boutique by Bunik
Downtown Playa del Carmen
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 1,279 reviews
$50 nightly
The price is $64
May 9 - May 10
Total with taxes and fees
La Pasion Hotel Boutique by Bunik

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Bicycle tours
  • Books
  • Outdoor pool (guest access)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Laptop-compatible safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • This is an adults-only property

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 60 per accommodation, per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Nearby construction work may cause some noise disturbance.
  • There are no elevators.

Frequently asked questions

What's there to do around Hotel Kay Adults Only?

This hotel is situated in Downtown Playa del Carmen, just steps from Playa del Carmen Main Beach and Quinta Avenida, and within a short walk of Playa del Carmen Maritime Terminal. You'll also find Playacar Beach and Mamitas Beach less than a mile away.

How much does it cost to stay at Hotel Kay Adults Only?

As of May 4, 2026, prices found for a 1-night stay for 2 adults at Hotel Kay Adults Only on May 13, 2026 start from $59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Hotel Kay Adults Only?

No, there isn't parking available at the hotel.

Does Hotel Kay Adults Only feature a casino at the property?

No, Hotel Kay Adults Only doesn't have a casino.

Will I find an indoor pool at Hotel Kay Adults Only?

No, there is no indoor pool at this hotel.

Does Hotel Kay Adults Only have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Kay Adults Only have a restaurant that serves breakfast?

No, Hotel Kay Adults Only doesn't have a restaurant that serves breakfast.

Will Hotel Kay Adults Only allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Kay Adults Only.

Does Hotel Kay Adults Only have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel Kay Adults Only?

The closest major airport to Hotel Kay Adults Only is Cozumel Intl. Airport (CZM), which is 20.8 mi away (255 minutes by car).

Are there rooms with balconies at Hotel Kay Adults Only?

Yes, some guestrooms at Hotel Kay Adults Only offer a balcony/patio and may feature ocean views.

Hotel Kay Adults Only Reviews

Reviews

6.4
Rating 10 - Excellent. 18 out of 79 reviews
Rating 8 - Good. 16 out of 79 reviews
Rating 6 - Okay. 20 out of 79 reviews
Rating 4 - Poor. 7 out of 79 reviews
Rating 2 - Terrible. 18 out of 79 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

Reviews

10/10 Excellent

PAUL, El Paso

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno bonito y barato. Muy cómodo. Y cerca de todo , incluyendo la l terminal de ADO
Stayed 3 nights in Jan 2026

10/10 Excellent

Celia

Stayed 5 nights in Dec 2025

2/10 Terrible

Javier

Business traveler, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Just so yourself a huge favour and look for something else other than this place.
Stayed 3 nights in Aug 2025

2/10 Terrible

Jake

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location that was about it. I had booked 4 nights but was only able to stay one which I got 0 sleep. Place is dirty, no hot water in the shower, and felt very unsafe. Checked out early next morning and booked a better place.
Stayed 4 nights in Aug 2025

8/10 Good

Shea

Traveled with group
Liked: Cleanliness, staff & service
Affordable place. Not a whole lot of amenities but the view and location are excellent. I would stay again.
Stayed 7 nights in Apr 2025

2/10 Terrible

Justine

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible séjour dans cet hôtel

Nous avons vécu une expérience très préoccupante dans votre hôtel, avec de graves manquements à la sécurité. Quelqu’un est entré dans notre chambre et à fouillé nos affaires malgré notre demande de ne pas accéder à la chambre. Le matin de notre départ, nous étions enfermés à clé dans l’hôtel sans personnel, sans moyen de sortir, (et personne ne nous en a informé) puis aucune assistance n’a été apportée même en appelant l’hotel personne ne répondait. La poignée de la fenêtre du balcon était cassée, aucune caméra de surveillance ne fonctionnait, et le personnel a refusé de confirmer et documenter notre départ anticipé. Nous avons quitté après deux nuits au lieu de trois face à ces conditions inacceptables.
Stayed 3 nights in Jun 2025

2/10 Terrible

Daisy

Stayed 7 nights in Jun 2025

4/10 Poor

DONATO

Traveled with partner
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
ZERO FRONT DESK, NO HOT WATER, NO CHAIRS OR TABLES, NO TOWELS OR PILLOWS... AND HARDLY ANY AC
Stayed 8 nights in Jun 2025

2/10 Terrible

Jose

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Had the mesquites welcome us when we got there no one was at the front desk ceiling was leaking old hotel
Stayed 5 nights in May 2025

2/10 Terrible

Humberto

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Espantoso , nada que ver con las fotos publicadas , holores muy desagradables en todo el cuato 0% recomndable
Stayed 2 nights in May 2025

6/10 Okay

Ricardo

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Bad area, old property, front dirty ocean
Stayed 5 nights in May 2025

6/10 Okay

Jeffrey, Richardson

Liked: Staff & service
Disliked: Amenities
Don’t plan on having a car here, you’re inside the Calle Norte walking zone. Beach is right outside
Stayed 3 nights in Mar 2025

2/10 Terrible

Shawn David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
All the pictures on tthe website were about 40 years old. The entire hotel looked like a landlord special. Mold everywhere, the belchony railing is rusted and falling off. There are cracked loose tiles all over the stairwell. The pool was closed so they offered the pool across at the Riviera(which was filled with scum, hair, garbage) The only good thing was the cleaning staff. I bever complain about things but this i
Stayed 7 nights in Apr 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Jeffrey, Richardson

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is literally a 30 second walk to the beach, and if you have the "junior room" you can even see Cozumel from the bed. The hotel is severely "worn". Cracked tiles everywhere, plywood blocking roof access (no pool available), 4 flight walkup, no elevators. It's in the heart of Calle Norte, close to all the shops and restaurants, but the towels provided are a step above newspaper in terms of drying ability. The room had a malfunctioning TV, but good AC, fluctuating water pressure, but at least it did get hot on occasion. This is perfect for someone on a budget, but don't expect more than the absolute basics. Teens on spring break, or just wanting a cheap "on the beach" hotel, is what you're getting. At $60/night can't be much more picky. The downstairs tattoo salon does have a few hookers that will proposition you for "fiestas". The hammock in the room was a nice touch
Stayed 1 night in Mar 2025

10/10 Excellent

Gloria

Traveled with group
Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Feb 2025

8/10 Good

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities
Excellent location. Just know therenis no elevator nor help to carry your bags.
Stayed 1 night in Mar 2025

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

Bhranti

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Property was not in good condition. Blankets and sheets had a strong unpleasant odor. Overall it was a terrible experience. This rundown property only deserves a one star.
Stayed 3 nights in Feb 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort
La habitación es básica pero funcional, en proporción al precio está bastante bien tomando en cuenta la ubicación que es excelente y nos tocó en el último piso así que la vista fue buenísima. Este hotel no cuenta con elevador para nosotros eso no fue problema.
Stayed 4 nights in Feb 2025

6/10 Okay

Wieslaw

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The seals around the shower tub are all but gone and in desperate need of upgrade/restoration
Stayed 4 nights in Jan 2025

6/10 Okay

Rafael

.
Stayed 1 night in Dec 2024

6/10 Okay

Michael

Traveled with partner
Liked: Staff & service
Need maintenance , but for 1 or 2 days is reasonable.
Stayed 1 night in Jan 2025

4/10 Poor

Tim

Disliked: Amenities, property conditions & facilities
water for toilet, shower, sink was very weak and at times did not work. The bathtub water did not work only shower and it only sprinkled. The area was full of drug dealers and at night it was incredibly lpud with them doing karaoke or yelling or turning their stereo full blast. A dog can hear barking non stop throughout the night with nobody to stop the dog from barking.the area is very rusty so becareful where u put ur hands. There are small mites and ants all ober the floor so keep your things off ground. They only give u 2 towels and used shampoo
Stayed 2 nights in Dec 2024

2/10 Terrible

Owen

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't waist your money

Not, the best pace for your money. We were so disappointed , We ended up getting anther place that was much nicer for not much more.
Stayed 5 nights in Dec 2024