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Recent guest reviews

The hotel is very basic with no restaurant or amenities; good for a couple of nights stay, probably not best for a 6-night stay, which is what we did. When we got there, we noticed a stain on the sheet, and asked for a clean one. We informed the maid and the manager. After about an hour with no response, we went back down with a picture of the complaint, they handed us a sheet and we changed it ourselves. We also went 2 days without hot water. The first day we didn't say anything. The second day we were told our hot water heater had been turned off (they apparently have individual heaters for the rooms). They went to the boiler room and turned it back on, so keep this in mind if you have an issue. The ability to speak some Spanish will be greatly helpful to you! If you are an American, think of this place much like a Super 8 or Motel 6... a good place to sleep, but not advised for a long-term stay. There is laundry a few minutes away and a grocery store, bank and mall across the street.

It was all new. Friendly staff Good price and great location

Las sabanas, las colocan con manchas, es decir estan percudidas.. Tiene muy poca disponibilidad de estacionamientos, aunque por petición propia me reservaron estacionamiento... Le faria una calificación de 3 de 5

Avenida 41 Sur, Esquina Calle 38 Playa del Carmen QROO

Hotel highlights

  • Close to Playacar Golf Club
  • Free WiFi in rooms and public areas
  • Outdoor pool
  • Concierge services

Located in Ejidal within a mile (2 km) of Playacar Golf Club, Hotel Ambra is within 2 miles (3 km) of other popular sights such as Quinta Avenida. This 39-room hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and concierge services.


Rooms

Guests can expect to find free WiFi and 50-inch LED TVs with satellite channels and Netflix. Relax with a rainfall shower. Phones and desks are other standard amenities.


Property features

Guests of Hotel Ambra enjoy features like an outdoor pool, free WiFi in public areas, and a terrace. The 24-hour front desk has staff standing by to help with luggage storage and tours/tickets. Additional amenities include laundry facilities, a picnic area, and a TV in a common area.

Room options

Junior Room

1 King Bed | Sleeps 2

Deluxe Room

1 King Bed | Sleeps 2

Deluxe Double Room

2 Queen Beds | Sleeps 4

Guest reviews for Hotel Ambra

Couples (1) Family (4)
3
Family

The hotel is very basic with no restaurant or amenities; good for a couple of nights stay, probably not best for a 6-night stay, which is what we did. When we got there, we noticed a stain on the sheet, and asked for a clean one. We informed the maid and the manager. After about an hour with no response, we went back down with a picture of the complaint, they handed us a sheet and we changed it ourselves. We also went 2 days without hot water. The first day we didn't say anything. The second day we were told our hot water heater had been turned off (they apparently have individual heaters for the rooms). They went to the boiler room and turned it back on, so keep this in mind if you have an issue. The ability to speak some Spanish will be greatly helpful to you! If you are an American, think of this place much like a Super 8 or Motel 6... a good place to sleep, but not advised for a long-term stay. There is laundry a few minutes away and a grocery store, bank and mall across the street.

By on Dec 24, 2021

Review comment responded on Dec 24, 2021

Thank you for your comments.

5
Family Family

It was all new. Friendly staff Good price and great location

By on May 19, 2020

Review comment responded on Jun 22, 2020

THANK YOU FOR YOUR COMMENTS

4
Family Family with small children Partner Couples

Las sabanas, las colocan con manchas, es decir estan percudidas.. Tiene muy poca disponibilidad de estacionamientos, aunque por petición propia me reservaron estacionamiento... Le faria una calificación de 3 de 5

By on Sep 26, 2022

Review comment responded on Sep 26, 2022

Gracias por sus comentarios.Son muy importantes para nosotros.

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