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Mar Azul Suites 5ta Av

3.0 star property

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Photo gallery for Mar Azul Suites 5ta Av

Family Apartment | Terrace/patio
Lobby
A beach with multiple sunbeds arranged in rows.
Standard Apartment (Econo Xtudio) | In-room safe, desk, blackout drapes, iron/ironing board (on request)
Beach nearby, beach cabanas, sun loungers, beach umbrellas

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
5ta Avenida, No. 156, Entre calle 4 y 6, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪5 min walk‬
  • Place, Mamitas Beach
    ‪14 min walk‬

Room options

View all photos for Studio Standard

In-room safe, desk, blackout drapes, iron/ironing board (on request)

Studio Standard

  • 269 sq ft
  • Sleeps 2
  • Free WiFi

View all photos for Studio Superior

In-room safe, desk, blackout drapes, iron/ironing board (on request)

Studio Superior

  • 290 sq ft
  • Sleeps 2
  • Free WiFi

View all photos for Xtudio Balcony Breakfast Included

Xtudio Balcony Breakfast Included | In-room safe, desk, blackout drapes, iron/ironing board (on request)

Xtudio Balcony Breakfast Included

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Apartment (Econo Xtudio)

Standard Apartment (Econo Xtudio) | In-room safe, desk, blackout drapes, iron/ironing board (on request)

Standard Apartment (Econo Xtudio)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Apartment (6)

In-room safe, desk, blackout drapes, iron/ironing board (on request)

Family Apartment (6)

  • City view
  • 2 bedrooms
  • Sleeps 6
  • 3 Queen Beds
  • Free WiFi

View all photos for Family Apartment (4)

Family Apartment (4) | In-room safe, desk, blackout drapes, iron/ironing board (on request)

Family Apartment (4)

8.0 out of 10
Very good
(1 review)
  • City view
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Comfort Apartment, Balcony

Comfort Apartment, Balcony | In-room safe, desk, blackout drapes, iron/ironing board (on request)

Comfort Apartment, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Standard Room

Standard Room | In-room safe, desk, blackout drapes, iron/ironing board (on request)

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

APARTMENT TWO QUEEN BEDS

  • Sleeps 10
  • Free WiFi

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About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Mar Azul Suites 5ta Av is adjacent to Quinta Avenida and within a 5-minute walk of other popular sights like Playa del Carmen Main Beach. This 3-star hotel has 10 rooms and welcomes guests with free breakfast, free in-room WiFi, and a rooftop terrace.

What's nearby

  • Quinta Avenida - 2 min walk - 0.1 miles
  • Playa del Carmen Main Beach - 5 min walk - 0.3 miles
  • Central Square - 8 min walk - 0.5 miles
  • Playacar Beach - 9 min walk - 0.5 miles
  • Mamitas Beach - 14 min walk - 0.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Karen's - ‬1 min walk
  • ‪Carboncitos - ‬1 min walk
  • ‪Häagen-Dazs - ‬1 min walk
  • ‪Mercado 174 - ‬2 min walk
  • ‪La Vagabunda® Centro - ‬1 min walk

About this property

Mar Azul Suites 5ta Av

At Mar Azul Suites 5ta Av, guests have access to a rooftop terrace, free WiFi in public areas, and express check-in. A multilingual staff is on hand to assist with concierge services and luggage storage. Additional amenities include express check-out and a terrace.
Guests can expect free WiFi and 32-inch TVs with cable channels. Relax with a rainfall shower. Ceiling fans, safes, and desks are other standard amenities.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:30 AM

Conveniences

  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Rooftop terrace

Accessibility

  • No elevator

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's beach club is 600 yards (550 meters) away.

Access methods

Lockbox, private entrance

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 4 years old or younger stays free, per registered adult, when using existing bedding (children may not be eligible for free breakfast)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPal
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-7:00 AM
  • Check-out: noon
  • Minimum check-in age: 18
Checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: PayPal.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher, a security system, a first aid kit, window guards, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • No alcohol is served at Mar Azul Suites 5ta Av.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Xtudio
Xtudio Comfort Hotel Xperience Hotels
Xtudio Comfort Hotel Xperience Hotels Playa del Carmen
Xtudio Comfort Xperience
Xtudio Comfort Xperience Playa del Carmen
Xtudio Comfort Hotel Xperience Hotels 5th Avenue
Xtudio Comfort Xperience 5th Avenue Playa del Carmen
Xtudio Comfort Xperience 5th Avenue
Aparthotel Xtudio Comfort Hotel by Xperience Hotels - 5th Avenue
Xtudio Comfort Hotel by Xperience Hotels
The Caribbean Sun Apart Suites Hotel
El Sol del Caribe 5ta Av. Apart Hotel
The Caribbean Sun Apart Suites Playa del Carmen
Xtudio Comfort Hotel by Xperience Hotels 5th Avenue
The Caribbean Sun Apart Suites Hotel Playa del Carmen
El Sol del Caribe Apart Suite by BFH Playa del Carmen

Frequently asked questions

Are free cancellation options available at Mar Azul Suites 5ta Av?

Mar Azul Suites 5ta Av provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Mar Azul Suites 5ta Av?

As of Jul 24, 2026, prices found for a 1-night stay for 2 adults at Mar Azul Suites 5ta Av on Aug 22, 2026 start from $35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Mar Azul Suites 5ta Av?

This hotel is situated in Downtown Playa del Carmen, just steps from Quinta Avenida and Playa del Carmen Main Beach, and within a short walk of Playacar Beach. You'll also find Playa del Carmen Maritime Terminal and Mamitas Beach less than a mile away.

Is parking available on site at Mar Azul Suites 5ta Av?

No, this hotel doesn't offer parking.

Does Mar Azul Suites 5ta Av feature a casino on the premises?

No, Mar Azul Suites 5ta Av doesn't have a casino.

Is there an indoor pool at Mar Azul Suites 5ta Av?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Mar Azul Suites 5ta Av?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead as well as a free daily breakfast and a beach cabanas.

Are there hot tubs at Mar Azul Suites 5ta Av?

No, there isn't a spa tub at this hotel.

Does Mar Azul Suites 5ta Av have a restaurant with a breakfast menu?

Mar Azul Suites 5ta Av offers free continental breakfast each morning though there is no restaurant.

Does Mar Azul Suites 5ta Av allow pets to stay for free?

No, pets aren't allowed at Mar Azul Suites 5ta Av.

Are there connecting rooms at Mar Azul Suites 5ta Av?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Mar Azul Suites 5ta Av?

The closest major airport to Mar Azul Suites 5ta Av is Cozumel Intl. Airport (CZM), which is 21 mi away (253 minutes by car).

Are there rooms with balconies that I can book at Mar Azul Suites 5ta Av?

Yes, some guestrooms at Mar Azul Suites 5ta Av offer a balcony and may feature city views.

Mar Azul Suites 5ta Av Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 76 out of 210 reviews
Rating 8 - Good. 62 out of 210 reviews
Rating 6 - Okay. 22 out of 210 reviews
Rating 4 - Poor. 26 out of 210 reviews
Rating 2 - Terrible. 24 out of 210 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Ana

Liked: Staff & service, amenities
Nice place
Stayed 4 nights in Mar 2023
Verified

10/10 Excellent

syed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good place for the money
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Spanish-speaking but very nice.
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and. Enjoy the 5ta Avenue all day!
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Verified traveler

The room was fine and great location but we were out all the time.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Phuong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff: friendly, kind Neat and tidy room
Stayed 2 nights in Aug 2024
Verified

6/10 Okay

Clifford

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Tough to get keys, difficult to locate staff but great location and large rooms
Stayed 5 nights in Oct 2023
Verified

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean good location But don’t plan to go sleep early There is a noisy bar that goes on Till 3:00am
Stayed 4 nights in Nov 2022
Verified

6/10 Okay

Maria de jesus Rodriguez

Was 👍
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, the location is amazing because everything is so close. The only thing the next door bar Musi is very loud, but we contact the staff and they were really nice and helpful moving us to different room. Was much better. Thanks again for your help !
Stayed 4 nights in Jan 2025
Verified

6/10 Okay

Waldemar

Liked: Staff & service
Disliked: Property conditions & facilities
Laud, next to a night club
Stayed 1 night in Dec 2023
Verified

8/10 Good

BISMA

Liked: Cleanliness, staff & service
Amazing area on 5th avenue, everything is walkable. Restraunts, beach and much nore. My shower head the water was just very very slow. Everything else was very good. For this price its an excellent option.
Stayed 4 nights in Jun 2024
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great price and location but the music is super loud from the clubs and you can’t go to sleep early. The loud music stops around 3am and then there’s another 20-30 minutes of loud singing and yelling.
Stayed 2 nights in Nov 2023
Verified

2/10 Terrible

Benjamin Jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet not work & use Bucket of to flush toilet & Sliding Door was hard to open & could not use regular TV & Shower was leaking bad & the breakfast included was 10 Block away & tnhe free that i paid for my birthday this place was not worth that i paid I would like a refund for this place also ilI had be low key hard to another place to stay I rate this Place (F) theonly was good American was good rate (A)
Stayed 6 nights in Mar 2025
Verified

4/10 Poor

Diana

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy at night time, very loud from next door techno "music"
Stayed 26 nights in May 2024
Verified

2/10 Terrible

Ella

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Like sleeping in the bar

The place is next to the bar that plays music until 2 am. The speaker is next to the room. We could feel the vibrations of the music. We have a child. It was impossible to sleep. At midnight we left and found a different place to stay. Not recommended unless you are out all night
Stayed 1 night in Dec 2024
Verified

4/10 Poor

Rosemary

Disliked: Amenities
Very loud music was the main problem.There was a nightclub next door which played music until after 3am. It felt like a disco in the apartment. They advertise access to a pool. There was none. They also offered breakfast. This was a 15 min walk away and included coffee and cold toast. Anything else you have to pay for. The appt was dated. I dont know who would give this accommodation 10.
Stayed 10 nights in Jan 2025
Verified

4/10 Poor

Nicolas

Liked: Cleanliness, property conditions & facilities
The apartment is in good conditions in general, medium size and clean room, however the bed needs a renovation. The building is beside a night club so the room is extremely loud until 3am when it close. The supposed "brakefast" just includes coffe, bread, butter and jam, this is served in a hotel about 10 minutes faraway... so this is a bad joke, it doesn't worth it at all!!!
Stayed 1 night in Sep 2024
Verified

6/10 Okay

DAVID

Liked: Cleanliness, staff & service
super noisy . night club opens until 3am .BEFORE 3am impossible to sleep. Now we know no5 ave is busy and noisy street and this hotel is just attached to night club 2- it took one hr for us to find the hotel this problem already mentioned but not fixed . Hotel name on the wall not easily seen . why not put a bigger sign !!! for tourist comfort please. 3-no toilet air ventilation (vent) 4 - for breakfast must go other hotel ‘ 5 internet and tv very slow
Stayed 5 nights in Dec 2023
Verified

2/10 Terrible

ADRIAN

Disliked: Cleanliness, staff & service, property conditions & facilities
Showed up 7/11/23 at arnd 4pm. Was directed to the bldg across to check in... well... there is no one to check us in. Some security lady made us wait with no update who will check us in. Very disappointing.... waited almost an hour in the heat and cramped entryway. I felt we were scammed...messaged them but no response. Working on getting my refund thru travelocity now.
Verified

6/10 Okay

Karina

Liked: Cleanliness, property conditions & facilities
It is a great place for a getaway or for locals. Not worth a whole week. You're in the 5ta ave so there is so much to do great location. The rooms are cute loved my little apartment. The staff in person are very helpful and kind. The check in/out system works like an airbnb. Most communication is done through whatsapp. The hotel is right next to a club so the music will not stop till exactly 3am it is super loud. It will make your room shake. Hotel does not include lunch I don’t know why it was offered in my vacation package so that was misleading. The included breakfast is only juice, coffee, and toast. You have to pay for extra for a cooked meal but the food is great. The pool and breakfast is in another hotel it is walking distance like 5 min. Its a nice stay if you would like to vacation on a budget. Thank you!
Stayed 7 nights in Jul 2024
Verified

4/10 Poor

Gloria

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property was centrally located on 5th Av. and the person managing the property was very helpful. However, the noise level was unbearable! The property is adjacent to a night cloud and the noise level is so high that the windows vibrate. There is no insulation, so it is like you were in the nightclub. The noise goes until past 3am, so it is impossible to sleep even using ear plugs. The property is old and poorly clean. There was thick dust over the fridge and other furniture. The towels were extremely old and the bed sheets were stained. There was no toilet lid. The whole place needs some serious renovations. In its current state, it is unacceptable as a place to stay.
Stayed 9 nights in Dec 2024
Verified

6/10 Okay

Amanda

Liked: Cleanliness
The location is great, right on 5th Ave. There is a bar right next store, like share a wall close and it’s loud. So loud that I think my heart was beating to the base of each song. It was hard to hear each other inside our own room. It stops dead at 3am. If you check in late (after 3pm) you have to walk about 300 m down the road to another hotel location to get the keys. Breakfast is not at the location, it’s down 5th ave (out the front doors to the left) at another hotel location. I’m assuming that’s the pool location as well. The actual door to the apartments is super hard to find. There’s no sign, it’s just small letters above the door but it’s beside a tequila store and a silver jewelry store. If you have questions you have to use What’s App to communicate with staff but they’re quick to respond.
Stayed 6 nights in Mar 2024
Verified

2/10 Terrible

Abraham

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Scam - horrible

WORST PLACE EVER THE PLATFORM ALSO DID NOT PROVIDE ANY PROTECTION EITHER We arrived quite late from the cancun airport. The place is NOTHING like what’s advertised. We had the large/lux room with 3 beds. The place is not only rundown to the point that I would not call it habitable. The mattresses were paper thin, no pillows, no blankets , wet towels which smaller like mould. The fridge was absolutely disgusting I complained to hotels.com and to the property manager. The manager said to just check out the next day and they’d refund us. So we did. THEN they told hotels.com that they would not refund us. I tried every avenue with hotels.com and provided copy of the WRITTEN chat with the property manager on WhatsApp and even then they would not step in and refund us. We we were lied into returning the keys but also had to pay for the next 5 days. Absolutely disgusted at the lack of protection hotels.com offered. The place is absolutely gross. I provided all the photos of the place and even had photos of my daughters sleeping on the floor with wet towels. We arrived at 1 am so we had to suck it up for one night but this is a horrible place. Stay or book at your own risk!
Stayed 6 nights in Nov 2024