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Aparthotel

Coconut Hotel Boutique

3.0 star property

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Photo gallery for Coconut Hotel Boutique

A pool area with lounge chairs and a small table, surrounded by a white fence and greenery.
A round dining table with four chairs, a bottle of wine, and two wall-mounted light fixtures.
A modern building with a white facade, multiple windows, and a balcony.
A neatly made bed with white linens, a wooden headboard, and a blue pillow. There are two bedside tables with lamps, a wooden chest of drawers, and a wall-mounted shelf with a bottle.
A wooden sign with a message, a round metal table, two chairs, and a thatched roof structure.

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Free WiFi
  • Air conditioning
  • Outdoor Space
  • Barbecue grill

Explore the area

View in a map
Calle 32 Norte, entre Av. 30 y Av. 35, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪8 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪13 min walk‬
  • Place, Mamitas Beach
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪55 min drive‬

Room options

View all photos for Superior Double Room

A bedroom with a bed, a blue sofa, a TV, a painting, and a wooden headboard.

Superior Double Room

  • 431 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Double Room (With Sofa Bed)

A bedroom with a bed, a blue sofa, a TV, a painting, and a wooden headboard.

Double Room (With Sofa Bed)

  • City view
  • 538 sq ft
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

Quadruple Room

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Playa del Carmen

Located in Gonzalo Guerrero, Coconut Hotel Boutique is a leisurely stroll from popular sights such as Quinta Avenida and Playa del Carmen Main Beach. This 3-star aparthotel has 18 guestrooms and offers an outdoor pool, free in-room WiFi, and a rooftop terrace.
View more Aparthotels in Playa del CarmenOpens in a new window

What's nearby

  • Quinta Avenida - 8 min walk - 0.5 miles
  • Quinta Alegría Shopping Mall - 10 min walk - 0.5 miles
  • Playa del Carmen Main Beach - 13 min walk - 0.7 miles
  • Mamitas Beach - 13 min walk - 0.7 miles
  • Central Square - 14 min walk - 0.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪El Fogon del May - ‬1 min walk
  • ‪Chiltepin Marisquillos - ‬4 min walk
  • ‪Fuego Santo - ‬2 min walk
  • ‪Aquelarre Café - ‬2 min walk
  • ‪Los Aguachiles - ‬2 min walk

About this property

Coconut Hotel Boutique

At Coconut Hotel Boutique, guests have access to an outdoor pool, a rooftop terrace, and free WiFi in public areas. Airport transportation is made easy with an airport shuttle (available 24 hours) for USD 60 per vehicle roundtrip. Front-desk staff can assist with tours/tickets and luggage storage. This aparthotel also has barbecue grills.
Each apartment features a kitchen and a balcony, and there's space to spread out with a dining area. A flat-screen TV comes with cable channels, and guests can stay connected with free WiFi. Other standard amenities include a coffee maker and a ceiling fan. Limited housekeeping is available.
Recreational amenities at the aparthotel include an outdoor pool.

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  • Kitchen
  • Pet friendly
  • Parking included
8.8 out of 10, Excellent, 109 reviews
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The price is $61
Aug 7 - Aug 8
Total with taxes and fees
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Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Room service (limited hours)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • Flat-screen TV with premium cable channels

Outdoor areas

  • Balcony
  • Barbecue grill
  • Rooftop terrace

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Services and conveniences

  • Concierge services
  • Limited housekeeping
  • Limited-hour front desk
  • Luggage storage
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 18 units
  • 3 floors

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 60 per vehicle (roundtrip)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Villa Coral Hotel Playa del Carmen
Villa Coral Hotel
Villa Coral Playa del Carmen
Villa Coral Aparthotel Playa del Carmen
Coconut Hotel Boutique Playa del Carmen
Coconut Boutique Playa del Carmen
Coconut Playa l Carmen
Coconut Playa Del Carmen
Coconut Hotel Boutique Aparthotel
Coconut Hotel Boutique Playa del Carmen
Coconut Hotel Boutique Aparthotel Playa del Carmen

Frequently asked questions

Is free cancellation available at Coconut Hotel Boutique?

Coconut Hotel Boutique offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

What's there to do around Coconut Hotel Boutique?

This aparthotel is situated in Gonzalo Guerrero within a short 10-minute walk of Quinta Avenida and also 14 minutes on foot from Playa del Carmen Main Beach. You'll also find Mamitas Beach and Playacar Beach within a short drive.

Is parking available on site at Coconut Hotel Boutique?

No, there isn't parking at this aparthotel.

Does Coconut Hotel Boutique have a casino on the premises?

No, Coconut Hotel Boutique doesn't have a casino.

Will I find an indoor pool at Coconut Hotel Boutique?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Coconut Hotel Boutique?

Couples staying at this aparthotel will appreciate amenities like a kitchen as well as an outdoor pool and concierge services.

Are there hot tubs at Coconut Hotel Boutique?

No, there isn't a spa tub at this aparthotel.

Does Coconut Hotel Boutique have a restaurant with a breakfast menu?

No, Coconut Hotel Boutique doesn't have a restaurant that serves breakfast.

Will Coconut Hotel Boutique allow pets to stay for free?

No, pets aren't allowed at Coconut Hotel Boutique.

Are there connecting rooms at Coconut Hotel Boutique?

No, there aren't connecting guestrooms at this aparthotel.

What is the closest airport to Coconut Hotel Boutique?

The closest major airport to Coconut Hotel Boutique is Cozumel Intl. Airport (CZM), which is 22.3 mi away (257 minutes by car).

Are there rooms with balconies that I can book at Coconut Hotel Boutique?

Yes, every apartment at Coconut Hotel Boutique comes with a balcony and some offer city and pool views.

Coconut Hotel Boutique Reviews

Reviews

5.8
Rating 10 - Excellent. 12 out of 51 reviews
Rating 8 - Good. 8 out of 51 reviews
Rating 6 - Okay. 6 out of 51 reviews
Rating 4 - Poor. 11 out of 51 reviews
Rating 2 - Terrible. 14 out of 51 reviews

6.2/10

Cleanliness

6.6/10

Staff & service

5.4/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, la habitación excelente y la ubicación.
Stayed 4 nights in Jul 2019
Verified review

4/10 Poor

Georgios

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad choise for all

Very old building and equipment. But Internet access. The breakfast was the most bad than i saw. U friendly staff. The reception only few hours. All the foto are fotoshot. Far from central. No soap, shampo and towers in the room. I ask and bring me soap and 1 tower only
Stayed 3 nights in Jun 2019
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
La alberca muuuuuuuy sucia, la gente que atiende muy grosera, no son mexicanos y se creen dios, el desayuno que dan no es suficiente y si preguntas o pides más mantequilla te dicen que raspes el papel por qué ya no traerán, ni servilletas te dan, son muy groseros
Stayed 1 night in May 2019
Verified review

6/10 Okay

LachoTV

Disliked: Cleanliness
El precio está muy accesible pero estaba sucio y la cama demasiado mala, no pudimos descansar bien, nunca cambiaron nuestras toallas, lo unico positivo sería el precio
Stayed 5 nights in Apr 2019
Verified review

4/10 Poor

Blanca

Liked: Cleanliness
Disliked: Amenities
Mi puerta tenía problemas para cerrar, tuvimos problemas con el agua, 2 días sin Internet, no había suficientes cobijas ni toallas.
Stayed 5 nights in Apr 2019
Verified review

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No volveria. El baño no funcionaba bien. Te metias a bañar y el agua se salia hasta la recamara. Lo unico bueno fue la alberca.
Stayed 4 nights in Mar 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente actitud y el lugar esta muy bien para el precio. Lo recomiendo mucho
Stayed 2 nights in Mar 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
There was a flood in my hotel they did not do anything about it my clothes was wet the pool was filled with dirty water television was not working air conditioning was not working they changed us to another room we had the same situation going on I decided to call Expidia that same night I emailed them some pictures and proof that the pictures Expidia has online for this hotel and information was not the reality I saw when I got there it was terrible do not waste your money going to the coconut hotel boutique It was the worst experience in Mexico service was horrible !!!!!! Maintenance was horrible everything about this hotel was horrible !!!!
Stayed 5 nights in Feb 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Service pourri sur tout. Aucun retour de réponse aux questions
Stayed 21 nights in Jan 2019
Verified review

6/10 Okay

Anthony

Liked: Staff & service
Disliked: Property conditions & facilities

Average but only a one night stay!

The hotel was very hard to find. The bedroom was basic but for one night you can’t complain especially for the price. However the bathroom is we’re it really let you down. The toilet wouldn’t flush, there was no running water and it was very dated. Reception staff was friendly enough and the free WiFi was average. Overall for the price it’s not all bad but you couldn’t stay for longer than a night until they fix their shower and toilet issues.
Stayed 1 night in Dec 2018
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities
TV Channel package for locals. Only stations were CW (Awful) BYU TV (Awful) and 3 Fox Sports (College Only Repeats). Water problems 6 out of 27 days. Wi-fi problems but rectified prior to check out. Good quite location. But overall for the price you cannot complain! Can expect much
Stayed 25 nights in Nov 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel de paso no para permanecer en él desde mi punto de vista, su estilo es rústico, esta cerca de la 5ta avenida, tiene una pequeña alberca como de 3 x 3 , para el precio esta super bien, cumple con lo básico
Stayed 1 night in Nov 2018
Verified review

2/10 Terrible

Jujuma

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous avions réservés pour 11 nuits et sommes partis au bout de la 4ème et avons réservés ailleurs ! Les photos sont trompeuses ! Je pense que certains commentaires sont effacés car je ne vois que des commentaires positif ce n’est pas possible..d’ailleurs celui ci sera peut être effacé.. Alors commençons par le commencement, il n’y a AUCUNE insonorisation ! Alors si vous voulez dormir, passez votre chemin ! Vous entendez absolument tout, tout résonne.. Premièrement, la rue.. comment dire.. en ‘ construction’ , elle n’est pas rassurante du tout et des chiens errants se battent et hurlent toute la nuit .. bref passons ça encore.. Les chambres sont archi humides et empestent le renfermés, l’humidité.. la notre n’avait pas de fenêtres juste 2 toutes petites en hauteur dont une impossible à atteindre.. nous arrivons dans la chambre, un cafard dans la douche ! Sympa ! Enfin si nous pouvons appeler ça une douche.. aucune pression, pommeau de douche cassé et salle de bain inondé à Chaque fois ! N’oubliez pas vos tongs pour vous déplacer car le sol est sale, humide.. la clim fuyée sur le lit, nos vêtements sentaient le moisi ! De plus si vous voulez que l’on vous change vos draps de douche ainsi que draps tout court il faudra le réclamer ! Même le tapis de bain trempé n’etait pas changé ! Et mieux vaut ne pas attraper la tourista car le papier Wc est au compte gouttes.. la musique est jusqu’a 23h, on entend toutes les conversations.. bref juste un conseil.. à fuir !
Stayed 10 nights in May 2018
Verified review

8/10 Good

Rubi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente trato

Sugiero el hotel si tu intencion es viajar a los parques que están en Riviera Maya.
Stayed 1 night in Mar 2018
Verified review

10/10 Excellent

fer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lindo hotel a 10 mins caminando de la quinta

Pequeño hote con bonits instalaciones. Muy aguston, y bastante privacidad. Las personas de hote muy amables! Recomendado
Stayed 2 nights in Mar 2018
Verified review

8/10 Good

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

muy agradable decoracion

es un lugar muy agradable muchos restaurantes en los alrededores
Stayed 6 nights in Feb 2018
Verified review

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Precio-calidad que supera las expectativas...

En general un agradable y bonito lugar que supera las expectativas, instalaciones en muy buen estado, personal muy amable. Un buen precio. El único detalle es que no cuentan con estacionamiento, por lo demás esta muy bien incluso la ubicación, aunque claro es que no esta cerca del centro de playa del carmen, acceder a este es muy fácil ya que a media cuadra puedes tomar transporte publico que te lleve ahí.
Stayed 5 nights in Aug 2017
Verified review

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities

La estancia estuvo bien solo para dormir.

La estancia estuvo bien, es un hotel muy básico el servicio es bueno, la limpieza pues no la calificaría tan buena ya que solo me hicieron una vez y pues no me pareció que solo fuera una vez de tres noches, la atención fue muy buena eso ayuda bastante.
Stayed 3 nights in Jun 2017
Verified review

8/10 Good

EDUARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

LIMPIO Y COMODO

MUY BIEN, TIENE BUEN SERVICIO
Verified review

10/10 Excellent

tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay for very cheap

I was pleasently surprised at how beautiful this place was for how cheap the room was. The staff were so helpful, the area was within walking distance to bus stops, restaurants, 5th ave, the Cozumel ferry...it was perfect
Verified review

6/10 Okay

mourad

Petit hôtel bon marcher avec une petite cuisinette et proche de pas mal de restaurants et commerce moins cher que la rue principale touriste
Verified review

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Adorable place!

I loved this place! It was beachy, had a pool, friendly staff, and very clean.
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Leuk appartement, 10 minuten van hoofdstraat

Schoon bij aankomst en elke dag verschoning bed en handdoeken.
Verified review

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel. Recently renovated with a small pool. The kitchen was great, and a 10 min. walk to 5th Ave. Very clean.
Verified review

2/10 Terrible

tara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

BEWARE DO NOT STAY!!!!! SCAM!!!!!

DO NOT STAY!!!!!! the lady who runs the hotel is a total scam artist!!! i couldn't read all reviews until now and i wish i did! because i would never have stayed. she tried the same thing with me about asking for extra money at check in, then claimed i owed $50 in damages for broken plates.. i recorded the room on my phone as proof that there was no damages and then she came to demand money and i have her on camera saying i broke them and then changing her story saying the damages were for towels left on the floor... she was a total nightmare from the second we got there. was always trying to find a way to make us pay $50 cash. she lashed out at my boyfriend and almost broke his phone because we wouldn't pay her cash. we were also told it was pet friendly and said online it was pets stay free then also tried to charge $20 a day for 6 days on top of the booking when i had proof if was free. my dog is a service dog and she said he needed to be in a cage or couldn't stay but who travels with a cage for service dogs?!? the place smelt like mold and mildew. paper thin walls. most UNCOMFORTABLE bed ever. this is by far the worst hotel I've ever stayed at. I'm filing an official complaint as she harassed my boyfriend and i so badly that we had to leave half way through our stay. she also let her self in our room while we weren't there and would knock on our door every day to ask for money for something else. DO NOT RISK STAYING HERE!!!!